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Ecom Express Complaints & Reviews

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Last updated Sep 18, 2024
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Ecom Express reviews & complaints page 161

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E
Emil pradeep
Nov 28, 2020
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Unethical behavior from Delivery executive

My order was supposed to be delivered by 25th November. I'm getting frequent messages (3 times) stating that the Ecom executive is out for delivery. Then, he would give me a missed call and as soon as I try to answer the phone, its disconnected.
I think his intention is not to deliver the product and giving the reason as "Customer not available"

The flipkart order id is awb: [protected]...
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Swati Mudunuri
from Hyderabad, Telangana
Nov 27, 2020
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My prepaid order not delivered but delivery not update its delivery

Https://ecomexpress.in/tracking/?awb_field=[protected]&s=

Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response...
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8
823 Devender Singh
Nov 27, 2020
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Regarding delivery of package

Address: House no du 906 sanwal vihar colony palwal
Website: Paytm

I ordered an earphone from paytm and it came through ecom express and their delivery date is 26 November 2020 and it shows product is delivered to me at 26 November at 10 am but until now i don't get my product. Executive which carry my parcel is Lalit Kumar ([protected]). My order number is [protected] and AWB no. Is [protected]. It shows how you doing fraud with your customers. Please don't believe in those such fraud sites. They took online...
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Y
Yarramsetti Sai
from Powai, Maharashtra
Nov 27, 2020
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I'm complaining about saree

Address: P.gannavaram

Yesterday I got a call from ecom express they are asked when r u from I told them my address .I got a message from ecom product is delivered but I didn't get the product still I'm waiting for my product...
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A
Anu Grandhi
from Powai, Maharashtra
Nov 26, 2020
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Product not delivered and got the message that product delivered

We have a order that needs to be delivered through ecom express with the tracking id [protected] has not delivered but got msg that it is delivered. As it is a prepaid order it ll be a loss for us. Hoping for best to get my product back...
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B
Bcsingha
Nov 26, 2020
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Non delivery of the product/ parcel at home.

Address: Lakhipur ASSAM,CACHAR,788013

AwB [protected] though received by the local agent on 25 th Nov, 2020.when contacted with PIN was refused to deliver the article at home address, instead insisted to collect the same from Office.when a good number of customers reached the office, it was found to be closed, When the a customer managed to get the phone number of the delivery boy/ staff and contacted him over phone, he reached the spot after lapse of at least one hour and misbehaved...
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Madhuri D
from Powai, Maharashtra
Nov 26, 2020
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Delivery issue, not delivered after 15 days

Hi, i ordered a product from flipkart on 10th Nov. Delivery was supposed to happen on 21 nov and not deliverd yet . Costmer care not doing anything. The ecom express services is very poor . The parcel is in transit last 11 days . Dont know why you guys not delivering it .

This is my order tracking details

Ecom ExpressEcom Express Tracking
[protected]


Transit(11Days)
[protected]br...
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Rishabh 52
Nov 26, 2020
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Wrong courier delivery

Fraud of 999 rupees done with me by abhi enterprises gohana, haryana
he choose shipment for cod method and not share his number.

i ordered shoes through Instagram id (fashionn_clip) but the seller has done fraud to me by providing wrong product.

he has not given bill in the parcel.
he delievers courier through (ecom express private limited) with Awb no - [protected]
order id[protected] sold...
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A
Arvind Tudu
Nov 25, 2020
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Combo 3 shirts

Address: Vill Kushbediya Post Gadijhopa ps Saraiyahat dist dumka

The shirt reached but the Purana shirt came out in it...
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Sarah Dsouza
Nov 25, 2020
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Wrong product- please return

I have recieved the wrong product
i want the product returned
Nothing matched
The store name was Thesantastoree
AWB [protected]

MY contacxt info: [protected]/[protected]...
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P
Prajakta Galande
Nov 25, 2020
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Product not delivered lock applied ..

Dear team,
Order is not delivered since last 8 Day lock applied status shown. Customer care says ever next u ll get your order but no positive response From your side..my oder I'd [protected]
Do the needful I needed it urgently...
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Prajakta Galande
Nov 25, 2020
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Product not delivered lock applied qp

Address: Kamothe Nahi Mumbai

Dear team
I am very disappointed with Ecom express my order is not delivered From last 8 days I am continusly calling to customs care still no positive response From your side ..my order is locked yesterday lock removed and again lock applied .may I know when I ll get my product or not .. please reply waiting from your side ..my order I'd is ID [protected]...
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A
Aneesha Kabeer
Nov 25, 2020
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AwB8692614858

Address: Karunagappally

I had purchased a bag with makeup kit from a online retailer boutique, for whom ecom express pvt. Ltd is the delivery/courier agent.
I had received an sms stating
"dear customer, your order shipment awb [protected] is out for delivery by ecom executive ph: [protected] pin: xxxxxxxxxxx"

I was waiting on 24/11/2020 for the delivery agents/courier agents to contact me for the exact location (Though i had given the...
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D
diku1
from Kolkata, West Bengal
Nov 25, 2020
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Very bad delivery service

My part of order no. [protected] is still pending 4 days back they sent msg of order out for delivery after sometime they text my address is unrechable. How's this possible? They themself delivered so many orders in past 2 years in same address. Every time your service is like this. Need complete management change in kurseong site....
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J
Jeevan Komarlapalli
Nov 25, 2020
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Delivery guy rude behaviour

Address: atmakuru..kalyandurgam mandal anantapur dist

Delivery guy must handover the items at the door step but he is saying we have to go near to him where as very far from the my place ..and he spoked rudely with me.
shipment awb [protected]
Ecom executive ph : [protected]
my number:[protected]...
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Lidiya N Das
Nov 25, 2020
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Not able to contact

My parcel is held at vadakara hub since 3 days. I got a call ystda. Unfortunatly couldnt attend. But i am unable to call them back. It is a computer initiated call. And when i entered the pin, they say it is wrong. I want my parcel to be deliverd ASAP....
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Beemah Choudhury
from Powai, Maharashtra
Nov 24, 2020
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Products are delayed and lost

Address: Fulertal lakhipur, Cachar. Assam

Ecom Express Lakhipur are not providing proper services. Our products are either cancelled or stuck reaching there. Please do resolve this issue. So many customers have the same problems so please help...
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Address: The company is located in India
Website: Ecom express

The product was a waste of money ..I t was shown different in online and had a bad condition.....
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Hi Team,

This order is not received and got the delivery message (below message). Please look into this and deliver my order.
Message : Your BIWORLDWIDE.CO AwB [protected] is delivered to MANOJRAVU. Click to give feedback http://ecxp.in/?q=[protected]

Thanks,
Manoj,
+91-[protected]....
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K
kavita lingnur
Nov 23, 2020
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Complain about delayed my order

Address: Mudhol, Bagalkot District

Hi, I'm very disappointed with ecom express always delayed my products to order this is not first please deliver my products at correct time...
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