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FedEx Complaints & Reviews

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Updated: Aug 18, 2024
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FedEx reviews & complaints page 2

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R
RaghavRdy
Apr 3, 2023
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Package stuck at Bangalore airport

Hi,
I have sent a laptop from USA to Bangalore on 27th March, it has to be submitted by 31st of March. FedEx had promised delivery by 30th March however shipment is stuck in Bangalore airport from 5days. FedEx team is not providing updates and not responding. Every day I have been writing mails and calling still no response it’s very unprofessional.
AWB [protected]...
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A
Anu_pr
from Pathankot, Punjab
Mar 30, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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No update in shipment status

This is regarding my shipment awb[protected] which is stuck in customs and I have called the FedEx team more than 10 times but there are literally big time liars…they always tell tht they will get back with the uodated information but not once they hv called.and when u call th they literally hv no info..useless customer care..it’s just plain harassment at this point...
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S
Sukriti Vajpayee
Mar 24, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Negligence by FedEx AWB-395884226260_ March 2023

Address: India

My AWB[protected] was shipped on 17th March 2023 from Philadelphia, US to Noida, UP via FedEx with express international delivery costing my brother( Savit Vajpayee) $279.29, scheduled to be delivered by 20th March 2023 before 8 pm, IST. The product contains a new iPhone 14 pro 256 GB.

The shipment was delayed due to negligence by Fedex ( Flight delays) and reached India only on 21st March, which is after the promised deliver...
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S
Sukriti Vajpayee
Mar 18, 2023
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KYC verification issue

Address: B3-102, Amrapali Platinum, Sector 119, Noida 201304

I am unable to complete my KYC verification to receive an order that was sent to me from US. The problem I am facing is with OTP( verification code) which I am unable to receive on my email, despite multiple try.

Please resolve this asap...
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With great frustration I am filing this complaint against FedEx. My brother from United States sent a Bible as gift last year on December 17th 2022 as Christmas gift. Airway Bill No.[protected] Today, 13th March 2023. They sent a final notice to dispose the gift. How dare you FedEx.

You KYC documents is a mess. I have submitted my AADHAR card and details of the package but still no response from anyone...

Please...
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S
Shivanigore96
from Pune, Maharashtra
Mar 6, 2023
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Unable to submit KYC documents on the portal

Hi, I had ordered a parcel from China. But unfortunately, there was a mismatch from the shipper with the consignee name. I was asked to submit KYC documents of consignee - IEC certificate + an amendment letter. This was submitted by me promptly. But after that I received an email saying more documents need to be submitted from the shipper - Corrected Invoice and amendment letter from their end.
I am unable to upload these documents...
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M
mAZZA AA JAYGA
from Delhi, Delhi
Feb 24, 2023
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Delay delivery

Address: Kanpur

Dear sir,
FedEx was asking for kyc I did after lot of pain now it's giving me massage specialized form/statement is required for clearance from recipient.
What does it means .
My tracking id is [protected]
My contact email id is [protected]@gmail.com...
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R
rajisrani
Feb 22, 2023
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Legal notices & blocking of account

Address: AHMEDABAD

FedEx used to send us legal notices regarding the outstanding's which are already cleared and paid. After contacting them they responded us unprofessionally and blocked our account to book the shipments.

Extremely poor service by FedEx in India. Inefficient to say the least. We can take it further on the challenges being faced by us with FedEx.

REQUEST A CALL BACK FROM YOUR HIGHER AUTHORITIES....
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E
e world technosolution
Feb 17, 2023
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Delay in clearance for mismatch in kyc document

I booked parcel from china with tracking Number:[protected]
now in status of i can show clearance delay from 3 days, i already submitted kyc documents, and regarding this already talk with customer care agent, they tell me for mismatch in GST and IEC, but not in detail which kind of mismatch and how can i correct it, please help me, Thanks....
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Hello,

The shipment has been already delayed from more than 2 months and still it hasn't received. I booked the courier on Dec 7th 2022 from INDIA and it is supposed to receive in max 7 days to USA but still. I am trying to contact the fedex team via emails as currently staying in USA they just updated that payment is pending even we have agreed to pay the amount and they said that they forwarded to concern team but still...
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Senthil Nathan thangaraj
Feb 14, 2023
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Important international package delivery delayed, location : Chennai

Hello,

This shipment is supposed to be delivered by Monday (13/02/2023) but it got delayed. Now its reached the destination city
(Chennai) already but I see the updated delivery date as Wednesday (15/02/2023).

This shipment contains important documents for the Visa appointment, delivering it on Wednesday is too late for the
appointment.

Since it's already reached the Chennai city,...
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P
Pau Lozano
Feb 6, 2023
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Clearance from recipient specialized form

Effy provided me with all the forms needed in order to send a piece back and I printed and filled everything as needed, still my shipment status is 1. A specialized form/statement is required for clearance from recipient.
What does this mean? It is coming from Nuevo Léon, Mexico towards New York.
If I need more documents for clearance, let me know what I can do so the process can go smoothly.
Tracking number is[protected]...
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My shipment containing documents Shipped on 31st Dec 2022 has still not been delivered. The shipment was sent using the International Priority and arrived in India on Jan 5 2023. Since then, the shipment has been stuck in Bangalore customs awaiting clearance. Despite repeated calls to FedEx customer care Support team on a daily basis and sending them multiple email reminders, I am disappointed by the services offered by FedEx in releasing...
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Address: MIG 30 vallal adiyaman Street maraimalai nagar

Hide quoted text
Dear sir
my name is anand, first time i import nano drone (below 250 grams) 03/09/2021, at the time fedex clearance they asked DGCA certificate,
that time i don't know awareness and rules, now only i got information drone machine weight below 250 grams no need DGCA certificate
fedex courier did mistake they asked DGCA certificate, i asked so many time they told now no data available,
kindly...
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S
Smeetapb
Dec 30, 2022
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Delayed Delivery of Document

Document was sent on the 21st of December. Not delivered till 30th December.Document was required for the submission. We suffered loss because of this delay....
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M
MMth
Dec 29, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Complaint about a return packet from Germany to India

Few weeks ago a packet was sent from India to Germany through FedEx service. FedEx Germany returned the packet stating false information that "consignee refused shipment" and then after changing the statement that packet had returned because it contained butter which is also false. The packet didn't contain any such items. Now the packet is stuck at customs in Delhi and FedEx is not clearining because of missing KYC information. Why is KYC...
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S
SpecialVikas
from Delhi, Delhi
Dec 28, 2022
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Special Spring India Pvt Ltd / Courier BOE not reflecting in IDPMS/AWB 270911417055

Address: Delhi

With reference to above subject, we are following it up with HDFC Bank for making our import supplier Payment. Payment of our supplier hold by HDFC Bank due to unavailability of BOE in RBI Portal. then we follow with Fedex courier company & ECCS Team.
We have also amend the BOE By Fedex.
Till Now BOE Not reflected in IDPMS of RBI.
ECCS Team confirmed that CBE has been transmitted to IDPMS of RBI.
ECCS Team informed...
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I have shipped 2 silk sarees ($350.00) to India to my daughter's BharatNatyam Dance teacher's father to an Ahmedabad address to convert into a dress for dance studies.
It is stuck in customs in Delhi for last 8 days shipped via FedEx (Tracking ID[protected] and I am not able to get any response.

Sarees were originally made in India which I bought them in Canada. I have sent them to make a Bharat Natyam Dress for...
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S
Sagarwings
Dec 15, 2022
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KYC Update issue in FedEx website

I've received a message from FedEx to Update the KYC in their website. But there is an issue while updating the KYC.
FedEx website is generating delayed OTP to my email to signIn to the KYC update, because of which the OTP is invalid.

This seems to be common issue with FedEx, as I understand from the customer complaints in https://www.consumercomplaints.in/fedex-otp-issue-not-able-to-upload-documents-c... . I tried...
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U
unbeatenutab@gmail.com
Dec 13, 2022
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Package lying at fedex warehouse after 15 days of custom clearance

Hi,
The Package bearing AWB no.[protected] is still on hold and lying in your warehouse FOR NO REASONS. The KYC acknowledgement from you dated Nov. 27, 2022 is attached at the bottom of the email. Its been more then two weeks since the KYC is completed but the package is still not delivered to me. Despite of my numerous calls to your customer care team nothing is updated till date. Is this how the international priority packages...
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