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FedEx Complaints & Reviews

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Updated: Aug 18, 2024
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631
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FedEx reviews & complaints page 3

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M
Mayur_ch
Dec 10, 2022
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Regardless My Shipment Delay

Last 10 days my shipment was customs fedex but not any answer and not clear customs.every day fedex tell me within 24hours solve the problem but not solve my problem.fedex customer care every day disconnect call not given proper solution...
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A
AamirSyed
Dec 2, 2022
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International Priority Shipping stuck

I've submitted the kyc Documents today but still it's showing A SPECIALISED FORM/STATEMENT IS REQUIRED FOR CLEARANCE FROM THE RECIPIENT....
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N
nehasinghal15889
from Jaipur, Rajasthan
Dec 1, 2022
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International priority shipment delayed

Hi, My shipment shipped from USA on International priority shipemnt service got delayed .It reached Delhi on 30th and was suppoed to reach me at Jaipur on 1st but since then its stuck at delhi and no update is provided.

This shipment is very very urgent and I need it by 2nd at any cost and was therefore shipped with priority shipping service.
Tracking number:[protected]...
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K
kittycat
Nov 28, 2022
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For kyc clearance

Worst experience I have ever got with this company I am a student so I filled my university name at the place of the company name because my hostel is in my university and I live there
I uploaded my government id and it got rejected they were asking me for a university IEC or GST certificate I was like what the... is this now okay I told them this is for my individual use and the university name as I mentioned is like a landmark.br...
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P
Pradip VS
Nov 25, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
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Unnecessary Custom Charges on AWB# 279664050023

Address: Fedex India

My company has sent a gift for me from the US (tracking id:[protected] through FedEx and I have been asked to pay Rs. 2480 as custom charges. This is a gift and in the past, I have received such gifts from my company via various delivery services like DHL or UPS and no one has asked me to pay any amount. Similarly, my company has sent a gift to many other folks in India (same source and through FedEx and they all received their goodies...
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Package reached airport on Nov 17th, completed and uploaded the KYC document by the receiver but after that the status says Pending Clearance at Hyderabad Airport. Trying to reach out to customer service agent from USA and not able to do that, even the cusoms information is not correct on Hyderabad customs website.

Don't know what to do now....
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I already submitted required documents and get acknowledgement of the complete document but still it shown A specialized form/statement is required for clearance from recipient. it almost 5 to 6 day and I choose expressway to delivery . please check and do need full my tracking number is[protected]....
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G
gayathri b
from Sambalpur, Odisha
Nov 22, 2022
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AWB no 816101128267 and 801491440421

AWB no[protected] and[protected], both the packages are stuck in customs, I got confirmation that i have submitted the KYC and it's complete, but still there is a clearance delay and I get an email stating the below everyday
"A specialized form/statement is required for clearance from the recipient.
Recommended action: Please call FedEx Customer Service"

Have contacted customer care many times, have sent more...
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S
SpecialVikas
from Delhi, Delhi
Nov 22, 2022
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DHL BOE not reflecting in IDPMS /7093489830

Address: Narela, Delhi -110040

With reference to above subject, we are following it up with HDFC Bank for making our import supplier Payment. Payment of our supplier hold by HDFC Bank due to unavailability of BOE in RBI Portal. then we follow with dhl courier company & ECCS Team.
ECCS Team confirmed that CBE has been transmitted to IDPMS of RBI.
ECCS Team informed us that this matter is pending on RBI Side.
Please see the below mail of ECCS Team.br...
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J
Jo Miles
Nov 21, 2022
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Shipment not picked up from a dropbox

Driver FAILED to pick up from MacArthur Blvd NW Atlanta GA 30318 dropbox where my shipment -- that absolutely positively needed to get there overnight -- was dropped WELL before posted pickup time of 6pm and Pickup Not Made was clearly evident on the box. INSTEAD driver picked up dropbox contents on Friday 24 HOURS LATER -- too late for Overnight delivery -- creating a 3 DAY SHIPMENT DELAY for important documents contained therein.. I demand...
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Keerthanaa Nandagopal
Nov 15, 2022
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Delay in delivery and Excessive surcharges

Dear Officer Concerned,

My name is Keerthanaa Nandagopal and on 29th July 2022 I have sent 2 parcels with AWB[protected] and[protected] from Krakow, Poland to Chennai, India through FedEx. I'm just a student and after completion of my studies I had sent my used goods through your courier service to my native Chennai, India.

Since then I have been contacted by several FedEx executives for the documents...
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S
Shrirang Chandekar
Nov 14, 2022
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Shipment not received and there is no help from FedEx

FEDEX AWB #[protected]
We are manufacturing traps for farmers in India and the time is critical. The shipment is received via priority from China on the 4th Nov 2022. There has been no update from FedEx except we have escalated the issue. The parts are stuck in the custom and this is not the first time we have imported these parts which are bulb holders. FedEx has been extremely cooperative by answering the calls and giving different...
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Horrible experience from the Fedex side. I was supposed to receive a package on October 26th, 22 from the US. The package had been received at the Kochi hub for the last 2 weeks as well.
FedEx has attached the wrong company name to our customs duty invoice and I had to talk with multiple people and file an official complaint with them to get some kind of response. The current status of the complaint is that they have forwarded it to...
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P
pkalakoti
Nov 5, 2022
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International Priority shipment stuck at customs since 15 days

My shipment containing documents sent by my university in the US to India (shipped on 11th Oct 2022) has still not been delivered. The shipment was sent using the International Priority and arrived in India on Oct 14, 2022. Since then, the shipment has been stuck in Delhi customs awaiting clearance. Despite repeated calls to FedEx customer care Support team on a daily basis and sending them multiple email reminders, I am disappointed by the...
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jaymal66
Oct 21, 2022
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Shipment delay

Address: 103 Dane Terrace

10/20/2022
Re: Tracking #[protected] Case # C82107444

I am writing this to explain how this shipping is being handled.

This is a gift I purchased (wristwatch /band) from USA for a family member in India. This is not a commercial item.

After going through KYC requirements I realize it is not worth using FEDEX for international shipment as it was already taking so long and FEDEX India team...
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C
Christopher Foreman
Oct 13, 2022
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Package delivery requests

Address: 1709 Dulong Ave Madison Heights MI

I receive food delivery (approximately 30pounds) every tuesday. Since beginning ref 1 has requested package to back/side door. Carport. As there is no Sunshine there. However like clockwork every Tuesday it sits at my front door in the sun and heat. Are they incapable of reading or just don’t care? Either way FedEx is the only option I’m allowed for this package or i would have changed it initially due to plenty warnings about drivers...
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K
KAYNAT MIRZA
Sep 30, 2022
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Trk no 777915172970

Trk no[protected]

Its been so delay and fedex is sleeping
more than 15 days no status update....
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J
Joy mai
Sep 28, 2022
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Customer services bad

Our tracking no.[protected], please contact us quickly to help us deal with custom clearence. we contact fedex, but no reply...
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E
enis pilkati
Sep 18, 2022
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My package is stuck on customs

Address: Bajram curri Pallatet 1maj Apartamenti16, Bvl bajram curri pallatet 1 maj
Website: My package is stuck on customs bulgarian

My package is stuck on customs sofia bullgaria truck number is[protected]
Fedex in albania is contacting bulgarian fedex but they dont have email them back and my package is stuck there and we dont knoe there it will come or if will come the package is clear...
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Julius Krucov Roos
Sep 16, 2022
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Package has been delayed

Dear sir, I have submitted all the forms required for kyc, but I haven't gotten a response if the kyc documents were in order. Every time I track my package it says 1.A specialized form/statement is required for clearance from the recipient, but I haven't gotten any mail about missing documents.

What does it mean and what am I supposed to do ?

Do I need to give more documents for the clearance? Let me know if...
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