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FedEx Complaints & Reviews

2.2
Updated: Aug 18, 2024
Complaints 1462
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631
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FedEx reviews & complaints page 4

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R
Reddy Shabarish
from Delhi, Delhi
Sep 16, 2022
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Our company shipments not traceable

Dear sir,

I'm from INDO-MIM PVT LTD, we made a phone call and booked export shipment under customer FedEx account, FedEx allows Delhivery to collect.
They collected on 17 aug 2022, and handovered to FedEx office in Hyderabad on 25th August, there after their is no information about the shipment

FedEx people didn't investigating properly...
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A
Aradhya Banerjee
Sep 11, 2022
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Package stuck at Customs from last 10 days!!!!!!

I ordered something from Florida to Gurgaon. The package was received by the Fedex Delhi on 29th of August and after that I was asked to submit documents for KYC purposes on custom clearance. I submitted the documents on 31st of August but was told asked ro resubmit due to some error in format of the letter. i submitted the letter again on 1 st of September and the next day I received a confirmation that my documents have been successfully...
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D
Dhanjot
Sep 7, 2022
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Not delivered courier

Address: Tarn taran

I have shipped my courier on 17 august from india to Canada and my courier is to be delivered on 26 august but it is still in transit (delayed) and there is no any reply from company also so here after many time contacting them i am filling case regarding them...
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R
RitikaDatta
from Bengaluru, Karnataka
Sep 2, 2022
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Package Stuck in Bangalore Customs For Over a Week

My package arrived from the US on 25th August. Since then it has been stuck in Bangalore customs. It has been more than a week, even though standard clearance time is said to be 24 - 48 hours. On the FedEx site, it says clearance delay. On the ECCS site, it says CBE not filed.

I have called the customer support team but they just say to wait a little longer. The package is a wedding ring for my husband and the ceremony is...
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Pls give us an update on this shipment. IT has been delayed since 23rd august, Pls deliver asap and update...
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I had arranged a courier from Pune to United Kingdom through my vet doctor for my pet's titre test containing his blood sample.

Till today the package is in a fedex location nearby to delivery address in UK, even after so many follow ups there is no response.

trackingnumber :[protected]

Contact person : Jairaj

Location to deliver : Animal and Plant Health Agency
Woodham...
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sawai garg
from Barwaha, Madhya Pradesh
Aug 29, 2022
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Package stuck in Customs clearance for over 3 days now

I have submited all the kyc documents the site asked for and my product is stucked at customs clearance for 3 days now, why is this happning this is delaying my package. Tracking number is[protected]...
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C
colori
from mumbai, Maharashtra
Aug 26, 2022
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Goods delivery

Respected Sir,

After several successful hurdles of KYC compliance we are waiting for the delivery of goods with since the 22nd Aug 22 is lying at FEDEX Bhiwandi godown in Mumbai, the customer care representative - Associate Ms.Sushila Rane just provides us false promises that the goods will be delivered but, till date nothing has been delivered yet. Even after suggesting that we will self collect the shipment and her confirmation...
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Y
yeshrao
Aug 26, 2022
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Shipment with tracking no 777653392054

Tracking number :[protected]
pls note that this shipment has not been delivered since 25th aug . there are no updates
pls reply asap...
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V
VANTECH CHEMICALS LTD
Aug 24, 2022
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Complaining about delivery boy

Address: SURVEY NO. 1807 18015 KHAZIPA JINNARAM MANDAL SANGAREDDY DIST. TELENGANA

Our Shipment No.[protected] which is arrived from US to Hyderabad, we are appreciating your support towards custom clearance and everything. apart from your service, at the time of delivery, the delivery boy behaved very ruthless with our staff and used un-parliamentary language with out staff and refused to delivery the shipment at the mentioned location. Moreover the delivery boy has ordered our staff to come and collect the parcel along...
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I have had a parcel coming from hongkong to bangalore, which reached India on 18th of August 2022 through FedEx. I was asked to submit my kyc related documents. Since the shipper has interchanged the address and consignee name, I was asked to submit a declaration regarding the amendment in the consignee name and shipping address. Since the address was o[censored]niversity's I was also asked to submit a declaration in the letter head for the same...
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Z
ZCJ
from Greater Noida, Uttar Pradesh
Aug 22, 2022
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Delivery of the product

Address: Plot No 2c, Site 4, Kasna Industrial Area, Greater Noida 201308, Uttar Pradesh, India

I have an confirmed delivery of my product is on 19th Aug 2022. but I did not get my material delivery till date. my Tracking id is[protected]...
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C
chine17
from Kolkata, West Bengal
Aug 19, 2022
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Non delivery international dox

Aug 19, 2022

Suvendu Choudhury
Managing Director, International Operations

Maya Nakhdjavani Rao
Managing Director, Customer Experience

FEDEX took this document containing very important University documents under its AWB No.[protected] on Aug.04 2022.

Till date No De;/livery has been effected for which delay we hold Fedex fully liable and responsible.

Your...
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C
czqwxecrvtbynum
Aug 19, 2022
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Fedex Delivery exception Held, unable to collect payment

My FedEx delivery shows 'held, unable to accept payment'. Please what does it mean and how can it be resolved?...
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G
Geovy Manoj George
Aug 18, 2022
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Shipment delay

Tracking number[protected]

Our shipment is not yet delivered because your finance team hasn’t updated the payment of customs duty we have paid through bank transfer. So we are facing indefinite delay. Daily im calling fedex. And they say it will be updated shortly. Pls update....
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R
Reeshav Chowdhury
Aug 12, 2022
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Penalised due to company mistake

This is regarding complaint no.C[protected] with tracking no.[protected].

There are multiple mistakes for which I had to pay the amount; Listing them below.

1. Even after giving a pre-alert that my CHA should clear the shipment in New Delhi, they ignored it.

2. FedEx shipped the shipment from Delhi to Kolkata customs without my permission or any notification. I was penalised by the Kolkata customs...
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I
iamramking
from Nagpur, Maharashtra
Aug 12, 2022
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Everyday rescheduling my delivery and I can't do my work because of that

On 7th of August the shipment arrived in my local area. But they didn't put it out for delivery for two days.
Then on 10th of August they put it out for delivery but didn't deliver it. And after that they put on delivery on 12th of August but didn't deliver it.
There customer support cuts the call after asking for waybill number.

I need my compensation which occurred because of late delivery.

Waybill...
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D
Detlef Schulze
Aug 2, 2022
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Delayed & delivery wrong address

Address: 1015 N Gate Circle BAINBridge GA 39817

Two days package held two days
Delivery to wrong address
Ask for station manager to call me
Five FedEx employees ask them to
Call me never got a call back
So much for customer service!!!...
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M
mrjaskiratsingh
from Chandigarh, Punjab
Aug 1, 2022
Feb 24, 2024
This thread was updated on Feb 24, 2024
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FedEx KYC Portal Technical Issues causing harassment to the end user

Website: kyc.fedex.com

Hi

One of my colleagues at work in the UK has sent me a shipment to my location in India via FedEx.

FedEx has a tracking system where I can enter my tracking/AWB number and it says the shipment is delivered to me.

However, the shipment is NOT delivered and it is held up at Delhi Customs (according to customer support at FedEx). I am receiving emails/calls from FedEx asking me to submit the required...
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D
Deepakcherian283@gmail.com
Jul 29, 2022
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Fedex Scam!!! Awb 941331545928

Hi, so this is regarding a laptop that has been shipped from my company in usa for work purpose.
There is this particular customs clearance person called Sumanth who is hopeless at his job of communicating with the customer.
My shipment has been stuck for over a month with clearance team.
They have asked for a value supporting document which i have provided multiple times. The laptop is a HP laptop and costs 1200 dollars...
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