Claimed

FedEx Complaints & Reviews

2.2
Updated: Aug 18, 2024
Complaints 1462
Resolved
631
Unresolved
831
Contacts

File a complaint to FedEx

Having problems with FedEx?

File a complaint and get it resolved by FedEx customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

FedEx reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AAD_02162018
from Pune, Maharashtra
Aug 13, 2018
Resolved
Report
Copy
Resolved

kyc horrible

I came on vacation to us and had to stay here for more because of personnel reason. My company wanted me to work remotely from india for few day so they sent me a hardware module (Small electronics box). I mentioned address as a c/o of nearby textile store. The consignee name was me. Fedex kyc is harassing me so much that they are asking to submit that textile documents even after the shipment clearly mentioned my name and c/o address as...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepa Darlu
from Chennai, Tamil Nadu
Aug 11, 2018
Resolved
Report
Copy
Resolved

pick up map e63

Address: 600043

Dear team,
Request for a consignment pick no: maape63 dated 11 aug 2018.
Request was placed at 11:15 hrs and we were confirmed that the pick would arrive between 14:00 hrs to 17:00 hrs. But the pick up did not arrive upto now. We had contacted the customer care thrice in-between these time, but we did not the contact number of the agent for pick but we were told that they will arrive by 17:00 hrs. The matter may please be...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RaviK@
from Bengaluru, Karnataka
Aug 8, 2018
Resolved
Report
Copy
Resolved

tracking: 782047994999 - courier no0t received even after submitting the required documents

Address: 560048

Hi, we have submitted all the kyc and supporting docs for the shipment with tracking no:[protected]. Fedex acknowledged the complete document submission, we waited for 4 days after the courier has reached the destination, we didn't receive any update from them. Very disappointing to see such a poor service from fedex even for premium express shipping....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dineshiimb
from Bengaluru, Karnataka
Aug 3, 2018
Resolved
Report
Copy
Resolved

delivery delay

Address: 560076

When the parcel was booked, fedex informed that they will deliver on 1st august. When i checked the tracking number in fedex website it said it will be delivered on 2nd august and the website even said it is out for delivery. But, in the night delivery status was changed to "customer not available or business closed". However, the delivery person never called and our office has 24 x 7 office that collects the documents/parcels. So it cannot...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DineshDC
from Mumbai, Maharashtra
Aug 1, 2018
Resolved
Report
Copy
Resolved

my international shipment

Address: Mumbai City, Maharashtra, 40093
Website: www.elementsnxt.com

Tracking number displays message-goods are subject to regulatory review
I called fedex and they say there are 3 clearance centres in india located respectively in delhi, mumbai and banglore. My shipment is to arrive in mumbai and this is the second time the tracking shows the shipment arrives in delhi and they change the delivery status. Something is not proper in managing shipment. If this the way it always happens then who will pay...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saifullah Khalid
from New Delhi, Delhi
Jul 29, 2018
Report
Copy

making fool by fedex india.. reported fedex corruption to prime minister's office

Address: Saharanpur, Uttar Pradesh, 247001
Website: www.fedex.com

Fedex india is most irresponsible/unprofessional/stubborn/cheater type of company... They do what they wish irrespective of customer`s instructions and in due course the customer bears mental harassment/monetary loss... I am having an ongoing issue with fedx india for one of my import shipment in which the mishandling/irresponsible behavior by fedex cause me mental harassment + money loss... So i request all of you fellow citizens to directly...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Aabis
from Noida, Uttar Pradesh
Jul 16, 2018
Resolved
Report
Copy
Resolved

packet not picked after getting it booked

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

This Ravi, I have booked a courier to USA on last saturday 14th July, the booking ID is NDCA312. It was booked under priority as this packet was very very important to reach there for a meeting.

Now no body caleed us to intimate that the pick up have been cancelled, on 16th July when we called FEdex to have the Airway bill details we got to know that the packet have not been picked because of - Heavy Rain...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineeta Lukose
from Bengaluru, Karnataka
Jul 12, 2018
Resolved
Report
Copy
Resolved

regarding delivery boy

Address: 560075

Hi,

I have a delivery from Fedex schdeduled to be arriving today. Just now, I got a call from the delivery boy from a number:[protected], apparently this same delivery boy had made an erroneous delivery to my house around 1.5 months ago.
He suddenly realized this mistake. On the call, he said he wants me to pay the pay the liability of 300 odd rupees. I told him very clearly the mistake is not ours. I had kept the...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
par1508das
from Kosi, Uttar Pradesh
Jul 11, 2018
Report
Copy

delaying order delivery by fedex india

Address: 743134
Website: www.fedex.com/in

I would like to express my grievance on how bad Fedex Delivery Service is, over domestic deliverables..One of my Order (Tracking No.[protected] reached Kolkata hub on Monday Morning (Pics Attached) at 10:30 am but still delivery hasn't been made till date..This is extremely poor even they missed their
Scheduled Delivery deadline of 10th July 2018 (Pics Attached) and no one is accountable for that...After repeated calling to their...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Valarmathi Subramaniam
from Bengaluru, Karnataka
Jul 8, 2018
Resolved
Report
Copy
Resolved

delayed or non-delivery of shipment

Address: Hyderabad, Andhra Pradesh, 500019
Website: www.fedex.com/apps/fedextrack/index.html?tracknumbers=772631645304&cntry_code=in

A package[protected] sent from Pune reached Hyderabad FedEx facility on 5/July/2018 13:44 but not delivered to addressee until 8/July/2018 12:30

[protected]
---
No scheduled delivery date available at this time.
Scheduled delivery: Pending
IN TRANSIT
At local FedEx facility
HYDERABAD, TS
05/07/2018 - Thursday 18:55
At local FedEx facility
HYDERABAD IN
15:15br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rosie Fanai
from Aizawl, Mizoram
Jul 5, 2018
Resolved
Report
Copy
Resolved

order not delivered

Address: Aizawl, Mizoram, 796008

My order from alibaba on september 2017 has not been delivered till today. The order was handed over to fedex courrier and when i tracked it, my order reached delhi and they did not ship any further. Then, i called fedex courrier, they told me that they would send the products. Even after several calls, my order was still placed in delhi. I had spent a large amount of money for it and i do not want my money to go to waste. So, i'll be thankful...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BombayShirts
from Pune, Maharashtra
Jul 1, 2018
Resolved
Report
Copy
Resolved

rto not done

I have shipped one package against tracking number[protected] dated on 27th june, when i called fedex customer care for rto they told me to email them on [protected]@fedex.com so i emailed them on 28th june and they reply

(With reference to your below email, please be informed that we have forwarded the below information to the respective destination team.
The request no which may be used in this regard with respect to...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PrashantBS
from Mumbai, Maharashtra
Jun 26, 2018
Resolved
Report
Copy
Resolved

fedex: delay in custom clearance awb772526800714

My shipment number[protected] is been held in custom due to misconceptions of it been business parcel not an individual parcel.

On 25/6 i contacted them they said i need to fill kyc document and authorisation letter, i fill them and send it back.

Later i got mail that authorisation letter needs to be in company letter head because my delivery address was my company address where i work.

I told...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
ChetanSuri
from Mumbai, Maharashtra
Jun 20, 2018
Resolved
Report
Copy
Resolved

no answer on actual status of shipment id: 443281422969

Address: 560067

I had shipment[protected] coming from hong kong to bangalore. It was shipped on June 1st and from June 7th it is under "Clearance delay - Import". "Shipment is under open examination by customs". Every time i call customer care this is the status given to me and i am asked to wait and there is no timeline in which it will be cleared.

This is clearly delay in getting customs cleared by fedex and as shipment is 3 large cartons,...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jastinemj
from Punalur, Kerala
Jun 16, 2018
Resolved
Report
Copy
Resolved

false delay for shipment 435471481828

Address: 683572
Website: www.fedex.com

I had a shipment coming from hongkong vide tracking[protected] of fedex. There is no update since 8th june 2018 and its been over a week. I had received an email from mr sathya raj of fedex on 8th june 2018 saying that the shipment will be cleared in 5 working days. Its been over a week and there is no update and fedex is not even able to give any update. Despite spending high amount for shipping and eventually paying high customs duties...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
pinku.nitk
from Bengaluru, Karnataka
Jun 12, 2018
Resolved
Report
Copy
Resolved

772426284291

Do not consider fedex for india delivery. There is zero accountability and they make their own decisions regarding when to deliver package. I have had a very bad experience with fedex india. I think the whole india team has no accountability. I called customer care multiple times. Initially the package was supposed to be delivered before 8 pm. They update saying future delivery requested. Now they are making the decision for the customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Machwans Ltd
from Delhi, Delhi
Jun 8, 2018
Resolved
Report
Copy
Resolved

delivery of tracking id # 781183594021

We had sent the shipment to bangalore (Karnataka) on 30, may 2018 under tracking id #[protected]. The shipment is still undelivered. There is no update on the website after 03rd june, 2018. The expected delivery date is not mentioned on the site,.in spite of complaint raised with customer care we have not got any resolution from customer support. Kindly make arrangement to deliver the shipment today itself. We expect timely and response...
Helpful
Found this helpful?
Write a comment
Report
Copy
We have send a cargo from China to USA, is on hold for "A specialized form/statement from the shipper is required" i do undestand 100% of the procedures, so I called Fedex and I asked what I have to do and what documents I have to send, I was told that I would have to send invoice, packlist to a specific department, so at the same time I sent all the documents as they informed me to the email they gave me, FEDEX habe neve call me back, never...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sajiv Nair
Jun 7, 2018
Resolved
Report
Copy
Resolved

fedex shipment to india (tracking number - 781226189999

Shipped this shipment through FedEx International Priority to TIRUCHIRAPALLY, TN, INDIA on June 1st 2018 (PST)
The content is an over the counter Multi-Vitamin (2 bottles) from Amazon.com worth $175.
The shipment has been stuck in Bangalore for the 3+ days now.
The recipient has already contacted FedEx and submitted required documents (KYC form) and also got a confirmation email of the documents received by FedEx June...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaikh Muhammad Zubair Abdul Rehman
from Mumbai, Maharashtra
Jun 7, 2018
Resolved
Report
Copy
Resolved

delivery service very bad, false promises and fooling to customers

Address: Mumbai City, Maharashtra, 400067

I'm facing this problem second time with fedex courier services. First time i used this service to send some parcel to london. They delivered it in 22 days, which was a worst experience in my working world.

This time i have done all documentation process and everything, even i have paid 100% advance money to them, but they are misguiding me. They picked up goods from me on on 31st may 2018 i. E. Previous thursday, and today...
Helpful
Found this helpful?
1 Comment
Report
Copy