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FedEx Complaints & Reviews

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Updated: Aug 18, 2024
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631
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FedEx reviews & complaints page 54

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V
Vivek1592
from Mavelikara, Kerala
Oct 5, 2018
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package not received in 2 months

Address: Bangalore, Karnataka, 560037

Hi team,

I had to receive a package by 23rd august. But did not received till now.
The package was delivered to someone else and the company on asking multiple times is not able to provide any support nor they are responding properly.
Please find the below tracking no. And let me know how can i get my parcel back.

Tracking no:[protected]

Thanks & regards,
Vivek agrawal...
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khushbu gangwar
from Mumbai, Maharashtra
Oct 4, 2018
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shipment issue

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Tracking said my package would be delivered by the end of the day on wednesday, no further details. As the item is pricey, i waited around the entire day. At 8:30 p. M., i called the 1-800 number 7-8 times to check on my package. She told me they had until 8:30 p. M. To deliver. And when i called them again at 8:30pm then they are saying some vehicle issues happens and again at morning got email that u will get by 10:30 am today but still...
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Sakeerthi S
from Idukki, Kerala
Oct 1, 2018
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misbehaviour of the driver

Address: Palakkad, Kerala, 678508
Website: Fedex.com

I had experienced a very bad experience from one of your drivers while he delivered an amazon courier today (01/10/2018). He shouted at me in front of all my neighbours calling me a crappish woman and abused me for not agreeing to travel 2 kms with my 7 month old baby for collecting the courier from the point where he asked me to come. His name is reji and he came from palakkad (Kerala, india) courier service. He verbally abused my mom when...
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dinesh_dhurvas
Sep 30, 2018
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poor customer service and return shipping cost was not intimated

Address: Chennai, Tamil Nadu

Dear sir/madam,

I would like to share my bitter experience with fedex express service (India and czech republic) with all.

I am writing this message regarding my package (9.6 kg) from chennai, india to prague, czech republic[protected] which was shipped on 08/28/2019. The fedex express package was sent to prague, cz with international priority to my pregnant wife from her parents with love.
The package...
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Amnsbharath
from Bengaluru, Karnataka
Sep 28, 2018
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shipment status unknown since 50 days

Address: 560102

My shipment with airway number[protected], is stuck at clearance for more than 40days. A month back i was told it will be released and i will have my shipment soon. The customer team at fedex has no info about my package. Everytime i call they transfer the case to a executive in mumbai who obviously has no idea about my shipment. I have not got any communication from fedex team asking for any documents till date. This is very pathetic service...
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Ramanpreet28
from Roorkee, Uttarakhand
Sep 26, 2018
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order delivered at wrong address to some unknown person

Address: 248197

Docket no.: [protected] (Lenskart order)
My courier got delivered at wrong company address and to unknown person. The delivery person didn't even call me, he just handed it over to some random person in other company.
I recd a call from that company that my parcel has been delivered there wrongfully. If in case, they would have used it themselves, who would have been responsible for it.
Really disappointed from fedex....
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ankurguptaibs
from Tiruchengode, Tamil Nadu
Sep 25, 2018
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poor services and fake commitments

Address: 560071
Website: www.fedex.xom

This is regarding docket no[protected]. We are not getting any support from fedex and they are providing very poor services. After many followups they are misguiding us that courier will be delivered today, tomorrow kind of fake commitments. But still not able to provide any exact details about delivery. Dont which kind of customer service they are providing....
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PS_031
from Delhi, Delhi
Sep 14, 2018
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serious complaint for awb no. 782685777900

Address: 560054

This complaint is regarding awb no.[protected] which is not getting delivered instead of my repeated requests with the customer care and local vendor. I'm really frustrated with the behavior of one of the top courier companies across the world.
The shipment goes out for delivery since last 3 days, handed over to some authorized agent for delivery and goes back to local fedex facility everyday.
The scheduled delivery date...
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Kishore Vinjamuri
from Delhi, Delhi
Sep 13, 2018
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product not delivered but has updated the status as delivered

Address: Hyderabad, Andhra Pradesh, 500081

I've reported an issue with my mobile where my phone manufacturer has sent my mobile through FedEx courier :[protected]. Till 10:30 pm in the night yesterday, the status was 'Intransit' after then it suddenly changed to delivered on 12/08/2018 at 6 PM without a Signature of who has taken the package and not even a call when the package was at my place.

When I've called to complaint, I was informed that if the package is available...
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Pkohi
from Port Blair, Andaman and Nicobar Islands
Sep 12, 2018
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never expected this from fedex

Address: Ahmedabad, Gujarat, 380058

Poor customer care service, these are the people below, who are like parrots they only have 1 thing to say, we are trying sir. Anika
Anish
Sheldon
Dipika
Savgupta
Sweta
It is customer who need to follow up with them. They have no courtesy, few dont even respect. We think fedex is good and assist in a good way. Never ever expected this from fedex.. No more further shipment from fedex. Take years...
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Dr. Ritu Insan( Dahiya)
from Noida, Uttar Pradesh
Sep 10, 2018
Jun 5, 2022
This thread was updated on Jun 5, 2022
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harassment by kyc department

Address: Sonipat, Haryana, 131001

Greetings
Subject: awb[protected]
This is regarding my shipment coming from usa on which shipper has by mistake mentioned name of my previous institute shah satnam ji institute of tech and management sirsa by mistake, although address is of my residence. For this thing i have sent a request letter to change name in address to deputy commissioner, custom courier cell. But executives from kyc department from ncr ghaziabad since...
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Dr. Ritu Insan( Dahiya)
from Noida, Uttar Pradesh
Sep 8, 2018
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kyc obstructing release of documents

Address: Sonipat, Haryana, 131001

Sir,

This is regarding mu shipment with tracking number[protected] on address

Dr ritu dahiya (Shah satnam ji institute of technology and management sirsa)
H. No 3535
Sector 15
Sonipat 131001
Haryana
India.


I have already mentioned numerous times that name of institute is just attached to my identity because i used to work as professor two years back,...
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sande19
from Mumbai, Maharashtra
Sep 8, 2018
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item not delivered as per the scheduled delivery

This is regarding tracking id[protected].
One item was sent from bangalore to goa. On 04, september 2018.
It was supposed to be delivered the parcel by 8pm on 5th september 2018. But even on several times follow up it has not been delivered yet even (7th september).
I have called the fedex local office. They have received it on 5th only. But they didn't arranged it for delivery.
Kindly arrange to deliver it...
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John247
Sep 6, 2018
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real reason for customs clearance process delay

Address: Chennai, Tamil Nadu, 600095

Dear friends,

Dont belive whatever they saying. Fedex always saying, 'your parcel detained by customs, value assessment process not completed, customs raised doubts, insufficient product description, waiting for customs officer, server down, only one officer available for clearance that's why delay"
Dont believe any reasons they saying when your package in bangalore customs.
Fedex dont have individual lane for...
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s.r.mayura
from Erode, Tamil Nadu
Sep 5, 2018
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shipment not delivered from last 15 days

Address: Bangalore, Karnataka, 560086

I had ordered the materials from arrow from usa expected date of delivery is 23 but still not at delivered. I kept calling fedex customer service every day and they say its issue from bangalore customs due to customs server down and kyc not updated. Its 15 days and i have been waiting for my package. Fedex customer service rep will give kyc contact number kyc team says cleared from there side, all the necessary document submited and also...
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Nadpat
from Bengaluru, Karnataka
Sep 4, 2018
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12 day delay in delivery

Address: 560094

I had ordered 2 e-readers from china excepted delivery date was on 24th aug and i submited kyc on 23rd aug. I kept calling fedex customer service every day and they say its issue from bangalore customs due to customs server down. Its 12days and i have been waiting for my package. Fedex customer service rep says they don't know when i will be receiving my package. Tracking number[protected]. I read reviews here almost all fedex customers...
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Jesus Pereira
from Pune, Maharashtra
Sep 3, 2018
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my parcel is stuck at fedex verna for more than 5 days.

Address: South Goa, Goa

Fedex awb no.[protected] my parcel is stuck at verna fedex office for more than 5 days. Many people are facing this same problem. I checked all negative reviews on google. They are playing and cheating with consumers. Pls take strict on them so that people don't miss their important parcels on time. Very bad service. Third class. Shame on fedex. They are not even bothered to contact us and tell their difficulty. This means they are very...
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sai_76
Aug 23, 2018
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fedex shipment to india

Shipped this shipment through fedex international priority to hyderabad, ts, india on aug 20th 2018 (Pst)
The content is a laptop bag and a hand bag with 2 small chocolate powder bottle.

The shipment has been stuck in bangalore for more than 2 days now.

The recipient has already contacted fedex and submitted required documents (Kyc form) and also got a confirmation email of the documents received by fedex...
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bakiya preethi
from Dharmapuri, Tamil Nadu
Aug 21, 2018
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product on hold for 10 days without delivering

Website: www.fedex.com

I ordered baby rocker on 31st July 2018 via snapdeal that was supposed to be delivered in 10 days through FedEx courier. Checked with tracking details, it's being held in FedEx, Vellore branch for more than 10 days and it's 22 days since I ordered the product which didn't reach me yet. FedEx asked 24 hours to deliver the product, but it crossed deadline. And am the one who couldn't cancel the order since Snapdeal has only option to return...
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RanaPrathap
from Angamali, Kerala
Aug 21, 2018
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no delivery attempt made

Address: Adilabad, Andhra Pradesh, 504001
Website: FedEx

No delivery attempt made but shows in the tracking status that I am not home, that's not the case
I was home from past 5 days since my car is in the dealership for major repairs.
The local delivery boy has contacted me on 17th August asking me to pick up the shipment form the office, I requested him to deliver it to mu5 home since I don't have a vehicle to go to FedEx office.
I also call FedEx for assistance they filed...
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