Claimed

Food Panda Complaints & Reviews

www.foodpanda.in

1

Last updated May 18, 2023

Complaints 945

Resolved

64

Unresolved

881

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Food Panda

Having problems with Food Panda?

File a complaint and get it resolved by Food Panda customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Food Panda

Complaints recently resolved by Food Panda customer care

View all complaints

doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

Most useful Food Panda reviews

Paid amount for Ola store, but not showing order details

blocked account without any reason

blocked my account

Lots of deduction from invoices against agreement

live chat service providers

Amanda Neo Yan Lin

Fake restaurants on foodpanda

Food Panda reviews & complaints page 24

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai City, Maharashtra, 400703

Website: FOOD PANDA

I had order caramel gluco milkshake from your food panda application on 26th september 2018. And payment was done online from my saving account. But till date i didn’t received the order. Customer care helpline number [protected] number is not working.
Request you kindly reimburse my amount or deliver my order asap.
My contact no. [protected]...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: [email protected]

I ordered one cake on 16th sept 2018 but it got cancelled as they notified that the refund of rs.582 will be within 7days. Still i have not get any refund though it is already more than 12 days. As i keep on check with them for the refund but i am not getting a single response. Please never ever trust to food panda. It happens with my friends also....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

It's been more than 10 days, but amount is not refunded yet. Orders have been cancelled by foodpnada once a month us deducted. They have informed me via sms that amount will be refunded in 7 to 10 working days. But still amount not refunded.

Orders - z1ow-iiya
Order - z1mz-c02u
Order - z1mz-q955

All above 3 orders still amount not refunded....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

My order code : y1eh-9eyu
Delivery boy name : bishal saha (Kolkata)

My food was not delivered to me and the status changed to delivered. When i tried to contact support through chat no one is available to help me out. This is not expected from foodpanda. Moreover, the delivery boy did not even contact me to ask the address and all. When i contacted to delivery boy he told me 2-3 boys came and took over the drink. The...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400093

I have ordered from food panda and its been almost 3 hours but the food is still not delivered. Very poor and bad service, i will never use food panda in my life.
One of the pathetic service provider. It should be black listed from market. Its a request to android and ios to remove this app from market.

My order number - f1pr-ec4e

A # service... Deserves 0 rating....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 122015

Website: www.foodpanda.in

The order number y7th-zd3e they didn't delivered and marked my order delivered, so i have so many call to their costumer care but those complain no are switch off i tried so many time around 50 times
I am not worry about my money but it is major cyber crime they do like that
It is about for online transictions please do somthing so many people are saying bad comment for food panda only for about the transiction...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400059

Website: www.foodpanda.in

Up till now, i have ordered many things but almost all my orders get canceled and the amount also not get refunded yet.
When i place an order it takes orders after sometimes it moves ahead i. E it shows progress in the app about food delivery, but after waiting for more than 2 hours it cancels the order, as if we are mad waiting for foods, our lunchtimes get over, we face too many problems related to this.
It's not like this,...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560062

I hope you may take my complaint seriously.
Case1:
Order 1:x4zw-jm0s

Order2 :m1bu-4w73

Both the orders didn't delivered me.

Case 2: the order number m1bu-4w73 they didn't delivered and marked my order delivered, so i have chat with your support they told i didn't attend call of rider, then i sent my call log them i didnt got any calls from him.
After proving proof they said...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Foodpanda.in

I ordered food from barfi restaurant in noida through foodpanda. Food was not delivered, but the foodpanda app says it is delivered. The delivery executive who was supposed to deliver food as per the app, told he doesn't have the food order. No customer support executive available despite several attempts from me. Money was paid inline and is nit refunded...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gulbarga, Karnataka, 585105

My order was cancelled and i did not get my refund and customer care told me refund was initiated and i asked about it and as per your instructions i shared my last one month paytm status also but i still didn't get my refund.
Order code is : x3vj-uqv2
It's already over 10 days i still didn't get my refund and your email didn't even reply me when i complained about it.
No response at all.
Amount : 370...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal, 700045

Website: www.foodpanda.com

I had ordered a veg soup for my wounded friend who had an accident yesterday. As he stays alone, i ordered a bowl of soup and went back home.
After 1hour the delivery executive calls me up and says my place is quite far from the restrurant so he won't be able to deliver my food (*hindustan sweets to lake gardens).
So asked me to cancel the order. I replied will not cancel.
Ques-if he was not ready to deliver then why...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered something from food panda about 10 days back. They were unable to fulfill the order and also made me wait for the order for about 2 hours and then they canceled it.
It's been about 10 days and i still did not got my refund.
If i contact the customer care through chat, i don't get any response as after one response, my chat box is disabled and their representative leaves the chat.
They don't have customer care...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 500034

When i tried to eat the food i found some hair in the food and how can i eat such food and i tried contacting the customer support over chat and they are just annoying with late reply and they are not even responding to the messages i waited around for 20min but they are not even responding and the agent name is vanya and i asked her to respond she didn't and then i told that i'm recording the whole conversation she just ended the chat session...

+1 videos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 110075

I order food through food panda app from la kababiya restaurant, dwarka sector 7 and did not received any order but my payment was deducted from my account as i paid online.

Delivery boy (Vikash yadav - [protected]) didn't pick up phone calls.
Vendor la kababiya said its not under his scope
No valid complaint number of food panda available.

What should i do in this case?
As it is happning...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500032

I ordered 3 chicken biryani from paradise on 27 sep 9 pm payment has been done and it is expected to come by 9:30. It is shown that it's picked up by the delivery executive and will be delivered soon. I was expecting the call from the delivery boy but without any information it is showing that the order is delivered. I didn't get my order delivered but it is showing as delivered in the app. I tried calling the delivery executive many times...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560068

Website: www.foodpanda.com

First of all, they deduct the money and most of the times restaurants reject the order. Secondly, even if they accept the order the delivery services are bad. Today we ordered food, we waited for 1 hour and we get a message stating that the food is delivered. Meanwhile got no call or message from foodpanda delivery guy. Their customer service is worse than expected. They don't have a working customer care number and only support you can get...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Telangana, 500081

I ordered dinner 10:00 pm and its showing delivered in 10:10. Is food panda is so fast. No they cheated us.
Yet i didn't rececived my order. Tried connecting customer care which is worst they don't even reply,
My money got wasted.
Is this way to cheat someone take payment online and don't deliver food and when asking for customer support no one will respond.
Like this food panda has cheated so many....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110016

I have ordered the food from foodpanda with order id: s3wr-j51x at 1.30 pm and it was showing 30 minute delivery but still i waited up to 2.40 pm. I contacted the representative at 2.40 pm and he asked me weather i want to cancel the order or wait for 30 minutes more and i told them to cancel. But the delivery person came around 4.15 pm and called me. At that time i was on a meeting and not able to answer the call. After that the order was...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Foodpanda.com

No delivery boy of food panda has picked the order. They do not respond on customer care number and not on chat option on their app.

I want compensation. Let me know how can i proceed legally.

Finally the restaurant had to deliver the food from their own delivery boy.

No msg or response from food panda is given on the matter in spite of repetitive attempts to contact them.

Rahul...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500004

Website: foodpanda.in

I hv given my order at 6.35 pm today. The status was boy is on the way to pick up your food. But then no response. Did chat sent lot many messages but no reply. They are taking the money from customers by showing all coupon codes but no service. I need this to be solved. Also i ordered from my another number they have marked it as delivered but it's not. Such a bad and painful service...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment