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Food Panda Complaints & Reviews

www.foodpanda.in

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Last updated May 18, 2023

Complaints 945

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64

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881

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

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Paid amount for Ola store, but not showing order details

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blocked my account

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Food Panda reviews & complaints page 22

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Address: Ghaziabad, Uttar Pradesh, 201010

Hi foodpanda,

I ordered food using foodpanda app on 28th september 2018, but i didn't get the ordered food yet. Now i can see the status on app is that the food is delivered but i didn't get the food. I seriously never gone through such a worst food service like this. Now all i want is my money back. Please refund my money as soon as possible.

Order id u5vx-c4gf

Regards,
Rajat jain...

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Address: Kolkata, West Bengal, 700060

29th sept at 6.25 p. M. I ordered from 'the empress', behala via foodpanda an amount of food rs. 101.92/- (Order code: y8ot-5x2r) and the restaurant confirmed thr order within some time, the status changed to 'chef at work!' and for the next 5 hours the status remained so. I had a lots of chats with support in between but other than their standard templated answer to wait for couple of minutes i received nothing. I even tried to cancel the...

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Address: Mumbai City, Maharashtra, 400030

Today i ordered two desert from baskin robbins worli from foodpanda and my both order was not delivered but status in app showed delivered.
Please take necessary action as this is not the way to cheat your customer.
My colony where i ordered have cctv camera and no dilivery boy came to deliver.
You can even check the tracker of delivery boy who was suppose to deliver my order that he came to my area or not at that...

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Address: Hyderabad, Telangana, 500032

Website: Foodpanda online food delivery

I ordered from Foodpanda about 3hours ago, but have still not received my food order. There ia no contact or support number in the app to trach your order. It just shows "some issue with your order".
Online numbers and email addresses are fruitless as well. I have already paid for my order! There is no way to complain for a refund too!

I checked with the restaurant that i ordered from, it confirmed that the food is ready...

+1 photos

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Address: Pune, Maharashtra, 411027

Website: Foodpanda.com

I have ordered biryani in foodpanda. Ordere not delivered. When i called their represent, he told me story that some one on roadside taken the parcel on the way. He says he is not responsible. Foodpsnda guys not responding in chat. This is big cheating going on with name of foodpanda.
Order i'd s4wj-m6e3
I have recorded the discussion of foodpanda person....

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Address: Bangalore, Karnataka

Website: www.foodpanda.in

Hello,

I ordered food from foodpanda on 25th of september and within 10 minutes of order, i got message that order has been delivered but i didn't receive order. I tried to talk with support team but didn't get appropriate reply. The worst service i have found from foodpanda.

Order id x9ro-5hvs
Ordered at 8.57 pm on 25th sep
Delivered at 9.08 pm on 25th sep, not sure where it was delivered....

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Address: Mumbai City, Maharashtra, 400003

Dear Team,

I have oder nutella shake and i have received notification on app that deliver boy had picked the order however delivery boy siddarth chaurasia [protected] call me and he is saying your oder is not available .
He will refund my amount thorugh paytm
Dear team kindly deliver my order as its available on your app...

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Address: Hyderabad, Telangana, 50018

I ordered on foodpanda around 8:15pm and they showed item was delivered by 8:35pm and no one has contacted me about the delivery, but app is showing conformed, picked and delivered by the foodpanda, even when i tried to spoke with customer support they took 20m to tell me the reason and finally at 9:30pm they stated that due to un availability of delivery boy your order was showing like this and we are ready to refund your amount, my order...

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Address: Mumbai City, Maharashtra, 400095

Hi,
This is anil.. I have placed order for maxican bean patty sub on 12th september this month around 7:42pm.. Order got cancel due to restaurant not able to fullfill the order after amt got dedicated.. I am waiting from more than 15 days now.
Pls credit the amount asap.
Regards,
Anil

My request number is # 9078331.
After sending so may emails... Nothing happen... Pls refund the amt.. I...

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Address: Ghaziabad, Uttar Pradesh, 201010

I have recently booked an order and after waiting approx 40 minutes when i check the status it shows delivered.
When i contacted the support on chat they replied that we are checking and disconnect the chat.
My previous all orders also cancelled by the foodpanda and reason shows the unavailability of riders and refunds also pending since more than last 8 days....

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Address: Hyderabad, Andhra Pradesh, 500038

Website: Foodpanda

Sir/Main,
Yesterday i am order one plate Tangadi Kabab and when i am received order then carry in the room and open and see only two piece and hotel delivery name -Karthikeya Hotel...
plz response to me//////////////////////////////////////////////////////////////////////////////...⇄

Order Code is- e1bn-o2ol Name Rahul...

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Address: 560100

Website: Foodpanda

Hi I ordered schezwan Fried rice from Fishing boat restaurant via food panda on 29 sep 2018. The order showed processed and the delivery executive picked the item, I paid Rs 129 for the order via paytm and I have not received the item till now The app shows it delivered. I tried calling the delivery executive but did not receive any response. I paid the amount online and there is not much help from customer care support and it is taking long...

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Address: Bangalore, Karnataka, 560034

Website: foodpanda.in

On[protected], i ordered food from mirch restaurant bangalore through foodpanda mobile application. Order was also confirmed by the customer. 15 mins after the confirmation, i got a message that order is declined and refund will be initiated. Even though i was pissed with this bad serivice from foodpanda, i ordered food from another restaurant, hyderabadi biriyani hub (Madiwala) as i was hungry and lazy to go out. Order was confirmed and...

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Address: Mumbai City, Maharashtra, 400066

Website: Foodpanda app

I had ordered 4 veg hakka noodles yesterday ( 28th Sept. 2018) at 18:49, after that, I was on chat support for more than 2 hours and they just gave the template reply that they are checking and never gave me the concrete response. now i want foodpanda to refund the amount in my bank account, not in my foodpanda wallet. i also spoke to the hotel ( The 101 Corner ) they told me that order was ready in 15 mins after they received the orderbut...

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Address: Gurgaon, Haryana, 122015

Website: www.foodpanda.in

We are facing worst service & bad experience from you.

We want refund for the order which was not delivered ( subway order ) & also previous order where the
wrong food was delivered.

Every time we try to reach you by complaining thru chat & your chat service is always busy & many times
getting very late response .

1) refund od rs. 749.25 for order no: m5mz-khdk - dated : 23.09.2018...

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Address: Kolkata, West Bengal, 700019

Ordered sweets for guests at home at 4pm on 29th sept. Till 10pm it showed your order is under process and then on the way (6hours)
Finally at 11 when i called delivery boy says company is not paying salary so we won't deliver and changed the status to completed delivery. The order was prepaid. If it is a bankrupt company then please shut the same. Stop collecting money by fooling customers and wasting time....

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Address: Kolkata, West Bengal, 700074

I placed an order for supply of food from darao pathik bor on 19.9.2018 for amount of rupees 2426 through paytm but you failed to carry out the order.
But the amount is lying with you till date.
In this regard I informed through support chat vide reference no #7474171 . I already talk with your customer support centre but no reply came.

Please look into this matter.Hope my request for refunding the amount without...

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I was very tensed when my product of rs 392 got auto cancelled, and the money was not refunded to my bank account,
I emailed food panda several number of times, i was very frustrated but then i got the number of food panda executive who prioritised my case and i received the refund in next 24 hrs.
Then i saw there were many such people like me who are in search of their number.
To those guys i would request you to...

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Address: Hoshiarpur, Punjab, 400078

Website: Foodpanda

I have ordered lunch at 10th of september on foodpanda and paid online using paytm wallet. Somehow order get cancelled by the restaurant and i got the message that i will get the deducted money by next 48 hour. But till this date i haven't got the refund. I have sent multiple mails to customer care but all goes in vain. I am really wasted my lot of time and effort behind this. This app is regular offender of this kind of fraud. Kindly high...

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Address: Pune, Maharashtra

Website: www.foodpanda.in

Hello,

I ordered food from foodpanda on 28th of september and within 5 minutes of order, i got message that order has been delivered but i didn't receive order. I tried to talk with support team but didn't get appropriate reply. The worst service i have found yesterday night from foodpanda. Also first order they cancelled after confirmation and and they did mentioned stuff with 2nd order.

Order id: z4em-33g2br...

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