Fpl Technologies One Card — Card block and fd withdrawal issue

I see no response from your side and for a small resolution it's takes weeks together n I see this as the worst customer service with wrong slogans as we are all ears so it should be we are all ours..right.
Coffee/chai is on us..it should be like coffee/chai own us as you think the world as chai wala.get it correct please.
I am with a secured card and I have cleared all my dues but my card is still blocked so there is no point in moving ahead with this so I surrender my card and request to close my FD accounts and if it's not done on time I will walk in to the court. This is my 8th email to you guys of one worst card following which I had to forward a email to SBM Bank as well.if any higher officer is reading this kindly respond and this time no matter if I loose I will take you guys to court there we both can study clear internal company policies.
I want to know what kind of company policy you follow which benefits only you and customer just goes to hell trying to connect you guys.your customer care is the worst they threat customer as a begger they forget that they are fed with their salaries with the amount you guys beg from customer.so I kindly request to close all accounts related to the one worst card and do the needful as soon as you can.
To SBM bank absolutely no problem with your service and your customer care but with inexperienced providers like One card fbl technologies you will spoil your image as a new bank people accepted you with immense love.
So I request you to kindly take required action against one worst card.