Fpl Technologies One Card — Unfair interest charges

I have requested to customercare reading as under.

Due to problem in login in making payment on due date coupled with my unexpected visit to aboard, the payment of February bill due of 200 was delayed and finally made on 16.02.2022.This is isolated delay .You have charged a penalty of Rs 2197.50 for delay of payment of Rs 200 which is not fair by any means .You are requested to waive the penalty keeping in view my track record you have with me for the last 3 years
I have also made payment of my current bil

Thanking You

Yours faithful
Satish Pandey 😭
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Mar 24, 2022
Updated by Satish2710
Do not take any action
May 02, 2022
Updated by Satish2710
This app was fake
 
2 Comments

Comments

Hey Satish,

We were not able to fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section and we will take a look and resolved this for you.

Thanks & Regards
Rahul
Satish2710's [Complaint's author] reply, Mar 24, 2022
Our card no-4010630039672393
Satish Pandey
Hi Satish,

As conveyed earlier, we are unable to fetch your account based on the details that you have shared. We would require your registered mobile number or any ticket IDs allotted to you for checking and assisting you ahead

Thanks and Regards
Team OneCard
Satish2710's [Complaint's author] reply, Mar 30, 2022
Mobile no-9038886850

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