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Godrej Appliances Complaints & Reviews

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Updated: Aug 6, 2024
Complaints 1444
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Godrej Appliances reviews & complaints(1444)

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N
Niraj parmar001
from chikhli, Gujarat
Aug 6, 2024
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Regarding air condition

Address: at and po kukeri gandhiseri ta chikhli.di navsari

Cooling dis not happening.
For few weeks....
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M
malaisaral
from ERODE, Tamil Nadu
May 21, 2024
May 24, 2024
This thread was updated on May 24, 2024
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Purchased Godrej Qube(Chotta Cool) from Amazon on 30-May-2023. Unfortunately it was not working from 2-April-2024 same day i have raised complaint to godrej customer. Home service has been offered for initial inspection they said like internal spare failure has to replace it and took they around 20+ days to replace the spare even after that it was not working as expected means cooling temperature is not expected for the product ideally 8-10 degree it should achieve But it only working temperature 23.5. I have reached godrej customer care raised multiple complaints from May1st week to till now No one cares. I have attached Warranty & Invoice for refference. Appreciate your help on this. Thank You!
May 31, 2024
Complaint marked as Resolved 
Finally, They changed PCP then Qube started functioning properly. Thank you for your support.
Godrej Appliances customer support has been notified about the posted complaint.
May 24, 2024
Updated by malaisaral
My last call to godrej customer was 17th may with ref no - E[protected]. Even still now NO ONE CARES.
Please uplift my situation to godrej concerned team. My hope on godrej is almost lost with this incident.
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    K
    Kannan AR
    from Chennai, Tamil Nadu
    May 12, 2024
    May 12, 2024
    This thread was updated on May 12, 2024
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    godrej ac - amc - not working for 40 days in summer - multiple tickets-unskilled technician

    Hi,
    I'm Facing Issue with Godrej AC I'm Having AMC raised more than 7 tickets for the same issue but due to unskilled technician my issue was not resolved. Initially one technician said may be compressor or board in compressor was a problem so first they changed board in comressor which took 15 days to replacement but the technician took the CSN no but even after replacement still AC not cooling then they said Gas was not there but...
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    R
    rashhh
    from Ambala, Haryana
    May 3, 2024
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    I bought an air conditioner in 2023. This time I got it serviced; however, it still was not cooling properly. After multiple complaints, the service center informed me that it requires a replacement as both the external as well as internal units have leakage. Post that, I have filed complaint for the same issue multiple times (on 4 Apr and 30 Apr). Till date, it has not been resolved. The complaint is pending for almost a month now. I have tried calling the service center in vain. I have called customer care center; the executives have not been able to resolve the issue. Finally, after much effort, when I was able to talk to a senior customer care executive, it was informed that the model size is not available and that is why the delay is there.
    As a customer, I am really disappointed in the customer support provided by Godrej.
    Godrej Appliances customer support has been notified about the posted complaint.
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      A
      Anantvikramaditya Raikar
      Apr 17, 2024
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      Address: NO 63 , 16TH CROSS, HOYSALA NAGAR

      I have purchased an AC which was delivered to me on 15 th April 2024.
      I was told that I would receive a call from the technical team of godrej for the installation but it's been two days and they have not called yet. I call the customer service every day more than five times but all they say is they have escalated the matter and asked me to wait for another day. I was also given the supervisor and the manager number but when I called them I was told that it will take a week or two to get it installed. I don't know what to do now. It's really pathetic to customer service.
      Godrej Appliances customer support has been notified about the posted complaint.
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        A
        Akashk589
        Apr 14, 2024
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        Bill has lost

        The invoice of my refrigerator has lost I have purchased refrigerator in the year 2017-18. Name- Vivek Kumar
        From allahabad
        I want to claim for compressor warranty and I need a bill I am attaching the details of my refrigerator....
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        A
        Aravindh alagesan
        Apr 4, 2024
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        Godrej refrigerator compressor fault

        I got the godrej refrigerator single door 180l fridge from flipkart which has 7 days brand replacement warranty but after booking for godrej technician visit it was confirmed that the machine was faulty but now I requested for replacement but no replacement was provided..please find the technician sheet quoting faulty machine...
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        Address: Plot No 20 D, H. No. S. 2/1-H, Bhuvneswar Nagar Colony, Orderly Bazar, Varanasi

        I am writing to express my extreme dissatisfaction with the quality of service provided by Om Sai Electronics Sales and Service, located at Orderly Bazar, Varanasi. My experience with this company has been nothing short of appalling, and I feel compelled to bring these issues to your immediate attention.
        I entrusted my refrigerator in the month of November 2023 to this service center for repair, as the cooling system was not functioning...
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        M
        Monkuttan1959
        from Thalassery, Kerala
        Mar 12, 2024
        Mar 26, 2024
        This thread was updated on Mar 26, 2024
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        Godrej Inverter AC 1 ton

        I had registered a complaint about my Godrej AC which I bought in 2017. The complaint was registered on 31.12.2023. The technician came after four days and reported that the motor of the fan in the outdoor unit was to be replaced.
        The same was out of stock and it will take 2 weeks to get the spare from the company.

        It's nearly 3 months. The complaint is not yet rectified. It is getting hotter day by day and I regret...
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        I purchased Godrej 6.5 Kg 5 Star I-Wash Technology Fully-Automatic Top Load Washing Machine 3 months ago. Since then I have been facing lots of issues. they are as follows:
        1. Washing time takes 3 to 4 hours, its going in a loop, keep washing and rinse then go for washing.
        2. It sounds like it's going to blast.
        Last 10 years I was using whirlpool and never faced this problem. I believe its a very good product unfortunately...
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        K
        kaushaljk
        from Mumbai, Maharashtra
        Dec 15, 2023
        Dec 28, 2023
        This thread was updated on Dec 28, 2023
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        Godrej EON Valor 291 liters 2 door refrigerator

        Address: B 104 Mahavir Krupa Rdp 7 Sec 4 Charkop Kandivali West. Nr Haryana Bhuvan

        Below complaint mail sent on 28/11/23 marked to all relevant people, is still unresolved and godrej / zopper / snahanjali executives are not responding at all. Long history of repeated CAREless behaviour:

        [protected]: godrej eon valor 291 lts 2-door refrigerator purchased from snehanjali electronics & trading pvt ltd. 4, heena gaurav heights, s.V. Road, kandivali (w). Mumbai 400067. Invoice no: 304280/kt/20-21
        br...
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        P
        P K Radhakrishnan
        from Coimbatore, Tamil Nadu
        Dec 13, 2023
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        Request for replacement of defective refrigerator

        Address: Radhakrishnan P. K. Lakshmi krupa, 2/227, Chinnammal Nagar, Near Jaycee School, Edayarpalayam Vadavalli Road, P. N. Pudur Post, Vadavalli, Coimbatore-
        Website: Godrej

        Sir

        I purchased a double door Godrej Make Refrigerator for my domestic use from an authorized dealer of Godrej at Coimbatore in December 2022. The refrigerator was duly installed in the kitchen on the ground floor of my house by your dealer and it remains there till date. While choosing this refrigerator, your dealer vociferously claimed that this refrigerator is most efficient and trouble free.

        It was observed...
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        Address: Godrej Appliances, Headquartered at Mumbai

        Dear Sir,
        I am a customer of Godrej and the services this time Godrej had provided to me was not even expected by any single customer of the brand... Godrej is the only brand serving 1.1 billion people across world but the services are getting worse and only sales are getting increased..

        I am a customer in Godrej and Boyce and there is a issue in the my refrigerator door which was covered under 10 years rust free warranty...
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        L
        Lakhanjii
        from Indore, Madhya Pradesh
        Nov 30, 2023
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        Deep freezer not getting proper cooling

        Address: 1 Rajesh Nagar, Nandlalpura

        This is Lakhan Rijhwani from Pari food products.I am a Ice cream manufacturer in Indore. I am writing this email because of non service of the 3 deep fridges (capacity- 600 litres) I purchased back in February 2023.

        One of the 3 deep fridges stopped working on 3rd November 2023. I complained of the same and they changed the compressor after 10-12 days. After changing compressor, it's not giving proper cooling as it used to...
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        A
        a.jithin
        from ERANHOLI, Kerala
        Nov 21, 2023
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        Refrigerator Issue(Service person)

        Address: S.S technical solution, thalassery, Kerala, PIN:670102,PH:9072957967

        My sister had a very bad experience with the goodrej service centre( S.S technical solution, thalassery, Kerala, PIN:670102, PH:[protected]).
        2 months ago this service centre repaired our refrigerator on[protected], he said the sensor is damaged and he repaired sensor, fan motor, heater and was asked to pay 2500 rupees.
        The same issue happened to cooler last week and food items inside the refregerator got damaged. When the person...
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        F
        friendzubu
        from Mumbai, Maharashtra
        Nov 12, 2023
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        Fraud brand not providing service in warranty

        I have purchased a godrej refrigerator and have been taking extended warranty from brand regularly but the brand is not bothered to provide service. I have issues with my refrigerator and have been complaining since long time but they say just technician will call but nobody is calling back. Pls get this resolved at the earliest or will take this to legal authorities as I have my extended warranty proofs....
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        T
        tktapas
        from Bhawanipatna, Odisha
        Oct 17, 2023
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        I complain about Godrej Refrigerator after sales services not provided

        Address: BBC Pada,Near Canara Bank,Bhawanipatna,Dist:-Kalahandi,Pin:-766001

        Dear Sir/Mam,
        This letter is to notify you about a problem of Godrej Refrigerator. I was purchased Godrej Refrigerator on dt:-20-April-2022 unfortunately our Refrigerator is not cooling from on dt:-30-September -2023.So I was complained to customer care executive on dt:-30/09/2023 & booked a complain & Complaint no:-W[protected].On dt:-01/10/2023 two Techinician came to house & check it they said Compressor problem & will be replace...
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        J
        Jayanta kumar Sethi
        from Patna, Bihar
        Oct 14, 2023
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        Inverter AC not working

        My Godrej 05 star inverter AC not working and giving continously error of E1. Pls rectify at following address.
        Qtr No : CQ1 /604
        NTPC Township
        Lara pussore raigrh
        CG-496440...
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        R
        Rakesh Bunga
        from Ongole, Andhra Pradesh
        Oct 12, 2023
        Resolved
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        Customer not responding

        Address: Rameswaram colony sakhinetipalli

        When I contacting customer care not responding for registration repair . My refrigerator was not cooling
        Please send customer representative to my house
        And my refrigerator model is godrej nxj
        And my contact details is [protected]
        Address
        Rameswaram colony sakhinetipalli
        533251...
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        S
        sandipan.hait@gmail.com
        Oct 11, 2023
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        Wrong Product Delivered as per application as per term with Sales Person

        Address: GODREJ & BOYCE MFG CO LTD,PLOT NOC N SECTOR-V. ALOCK -GN, SALT LAKE CITY KOLKATA 700091

        Dear Sir/Mam,

        My Application Kit No.2476858

        Invoice No.[protected].Salesman Code.Rahaman Rafiqur.

        Delivered Product Code.52141502SD00096, Des.GME523CF1RM

        Serial No.21100096CM00854.EAN13 Code.[protected].MRP.13, 990.00

        This is inform you that I have been misguided by one of your salesman Malay Mo-[protected] for Godrej Microwave model no GME 723CF3 PM of MRP...
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