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GreenDust Complaints & Reviews

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Updated: May 29, 2019
Complaints 95
Resolved
37
Unresolved
58
So far, so good. GreenDust is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope GreenDust will keep up the work and continue to help more customers with their concerns even better 🤝
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Ac unit not working since installation - g201415/591 lg split ac 5* - rlc 9150714001938 (idu) rlc 9150714001937 (odu)
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Refund yet not processed, it seems they trying to cheet.

GreenDust reviews & complaints page 4

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H
harishbirhman
from Amritsar, Punjab
Apr 23, 2014
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Refund of non-repairable product

Address: New Delhi, Delhi

I bought a Philips mp4 player from greendust store(Neb sarai) in November 2013 and after some 2 months it stopped working.I registered a complain about that and they ensure me that I would get a call back in 2 days but I got it after 10 days but I was busy by that time so complain was closed.Then again I registered a complain but that time technician asked me to come next week so I went and submitted my product at nagloi(Delhi).Then technician...
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M
mayunks
from Patna, Bihar
Apr 1, 2014
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Cheaters, scammers, do not fall for there trap

Address: Lucknow, Uttar Pradesh

We purchased a LG Side-by-Side fridge on[protected]GCB217BPJVCBWPEBN) (Direct Link: http://www.greendust.com/Side-By-Side-lg-refrigerator-gcb217bpjvcbwpebn-p-14880....⇄ for Rs. 53000/- initially it worked fine and had no problems but the disaster started a week ago it started showing error Er CO and stopped cooling, I complained about it to the so called customer care and got a request number 79148 on Saturday[protected] the service guy showed...
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D
dipesh lodha
from Mumbai, Maharashtra
Mar 31, 2014
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Refund of toshiba led tv

Address: Mumbai City, Maharashtra

I dipesh lodha (Mumbai) bought an toshiba 19hv10ze led tv from green dust
Franchisee snehurmi enterprises on 20/11/13 after 2monthes its half part
Of the panel was not working and did not show picture so complain on
16/2/14 the tv reparing person visted my place and found that the tv panel
Was damaged and told me that it will be repaired within a week but after
10day when i called green dust call center...
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S
Sundarnath
from Hubli, Karnataka
Feb 4, 2014
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Wrong item delivered, did not get my product after returning the wrong product

Address: Dharwad, Karnataka

Hi, this is sundarnath here and i had ordered for Russell Hobbs toaster from green dust online.Instead of toaster i received the le nova laptop and i have ethically returned it.And green dust had assured me that i will get my product by 2 days, but i did not get any call or status of my product from greendust.So this show the how much irresponsible is green dust about its customers.My advice for people who are planning to buy product from...
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S
salvisatej
from Mumbai, Maharashtra
Dec 5, 2013
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Dysfunctional product - No response from service centre

Address: Mumbai City, Maharashtra

Greendust.com has pathetic service levels. I had ordered a DVD player which was received promptly but the remote control does not function. I lodged a complaint but never heard back from the service centre despite multiple reminders. Moreover, there is no call centre support. This is a scam. Satej 05 Dec 2013 Support Center » Ticket List » 46528 FW:...
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Pandiarajann
from Virudunagar, Tamil Nadu
Nov 28, 2013
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No refund

Address: Chennai, Tamil Nadu

i had bought a Juicer (Philips) on 15th Sep'13, while recieving itself the product found damaged. i return the product on 18th Sep'13. from that day onwards i am following for refund, but till now i have not recieved the refund. It has been two months now. But as per their cancellation policy it should be return within 30 days.My order number is 22413507. In customer support every one telling same dialouges and they don't...
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M
MSGVIEK
from Chennai, Tamil Nadu
Oct 20, 2013
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Wrong product delivery

I had brought i had order the product that is philips 5.1 channel speakers dsp 5500u order no your order number 22417789 has been successfully placed and your item (S) will be shipped in 10-12 working days. Send a lower model dsp 5500 i talked to them they are not replying to my mail and i talk to direcpay they don't reply. I ask the senior member no they dont give the details also thanks and regards vivek...
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Pramod Gulia
from Noida, Uttar Pradesh
Sep 10, 2013
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Pcb not repaired for more than 2 weeks, product under warranty. My phone no. +91-9999181434

Hi,

My greendust complaint number is 41312. I purchased this lg fridge in nov2012.Intially i was told that the product warranty will be covered directly by lg however now when my fridge faced pcb issue lg told me that greendust will cover the warranty (Never mind, greendust lied is the beginning itself). Now it is been more than 2 weeks they haven't replaced pcb of fridge. When they came, they took the pcb and said they...
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Shambhu N Gupta
from Bengaluru, Karnataka
Aug 24, 2013
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Faulty refrigerator lg

Address: Sri Ganganagar, Rajasthan
Website: www.cityhospital.in

I had purchase a lg freeze from greendust, sri ganganagar. At time of purchase i was told that there is some scratches on front door otherwise everything is fine.
When i got the freeze i noticed that there is a crack in inner white lininig of the freeze and freezer door is also cracked.
I informed the dealer and company person but they told me only they will repair it but will not replace the freeze.
I request you to...
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kishor_kpv
from Pune, Maharashtra
Aug 1, 2013
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Damaged product delivery

Website: greendust.com

Hello,
I have purchased the bajaj top-up toster by online shopping from greendust.com (Order no 2238523). The damage product has been delivered therefore, i have been chasing for it from last more than 1 month but they are not listening my complaint. I have called them more than 100 times but still not getting constructive answer. I have requested them to do reverse pick-up of the product as soon as early and refund my payment. I have...
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M
mayank2121
Apr 26, 2013
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Damaged and broken product

Dear friends,

Just wanted to aware about thee services of greendust. An online shopping vendor which says theat its a seconds sale but in reality its a shop where second hand product or damaged product is purchased, repaired and sent to new customers. As a seconds sale product.

Wanted to tell you my story of equity hand blender.

I purchased thee product online from thee store on 14the april 2013...
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G
gaganbatra22
from Rohtak, Haryana
Apr 25, 2013
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Balance refund

I have bought an item worth rs.935 from greendust.com but the item was defected. So, the company told me to courier the item to them and the balance will be refunded through check. It has been 3-4 weeks but there is not any response from their side.

Order number = 2227349

Please do something...
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A
anupam.kulshrestha
from Bhongir, Telangana
Apr 21, 2013
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No action on the delivery of product, even after reminding them on email

Address: Hyderabad, Andhra Pradesh

Hi,

I have ordered a refrigerator from a well known website greendust.com, but since the day i bought the product the status of the product is showing as "order pending for payment validation". Even after reminding them on email this issue has been lingered on till now. It has been almost 10 days now but there is no update on the status. My order no. 2234885 is still showing as pending for payment validation.
br...
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G
gaganbatra22
from Rohtak, Haryana
Apr 12, 2013
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Balance refund

Order number = 2227349
Name = gagan batra
Mobile number = [protected]

I have ordered an item but the item was defeceted. So, the customer care of the website told me to return the item to their head office. It has been 3-4 weeks i have shipped the item but there is no response from them. Please look into the matter.

Thank you...
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H
harshpratap2005
from Ujjain, Madhya Pradesh
Feb 15, 2013
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Greendust cheated by sending seriously damaged and second hand products in name of factory seconds

Dear sir,
This is regarding order id 2208762 and 2208644 consisting of akai dvd players in both orders. Greendust has sended seriously damaged and secondhand products in name of factory seconds. Since, their company sended defective products in both independent orders, it can be said that their company intentionally cheating customers. I had call, emails their company many times but their company fail to reply till date.
br...
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I
ibsahay
from Chennai, Tamil Nadu
Feb 15, 2013
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Refund for product not shipped

Address: Mumbai City, Maharashtra

I Placed order after confirmation from green dust customer care team Jay Singh about free delivery at my pin code. Once i placed the order they told me that they don't deliver product in my location and started asking me extra delivery charges if i want delivery or else i have to pick up my product from their warehouse. When I asked for refund they are saying that I will not get my total refund. they will deduct 2% as payment gateway...
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dineshnishad
from Jind, Haryana
Feb 7, 2013
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Not delivered

Order no : 2228092 from greendust.com prepaid but not received till date. Product name: padmini induction cooker adya with kadai
Order date : 12 jan 2013
Shipping date : 16 jan 2013
Docket no : [protected]
Courier name : aramex
But aramex said modinagar is out of delivery area, so he returned to shipper but shipper not dispatching again from other courier also he is not cancelling the product....
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A
alameen111
from Chennai, Tamil Nadu
Jan 8, 2013
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Cheated by greendust - order no 2214919

Address: Chennai, Tamil Nadu

Please help me to resolve this issue with my handset samsung wave gts5753 which was purchased from greendust on oct 22nd 2012 in the name 'alameen ahmed, order no 2214919. Phone no [protected]

It was promised to be under 6 months warranty. I had issues with the loud speaker, i visited the samsung mobile service center in triplicane area in chennai. The executive name was rahman (Technician). They told me that the mobile...
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P
prabhu.balaji
Dec 14, 2012
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Refund

I have ordered fabiano ro (Order no: 2211038) from green dust for rs 5999/- on 7th of october through online, i have paid the amount using my credit card.
Product was shown available in surplus quantity in their site, when i am placing the order.
On 14th of october i have called green dust about the status of my order, they replied stock is not available you have to wait for two days.
On 16th of october again i have...
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ketanpatelguj
from Mumbai, Maharashtra
Dec 9, 2012
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No refund

Address: Bharuch, Gujarat

I had bought philips dvd player dvp3526 from greendust.com on monday 08 october, 2012 by order no:2211189 for rs.1145.
The same day i came to know i do not want that product. I emailed on the same day for cancellation of order. But company sent the product even after request for cancellation. I did not accept the delivery and asked for refund. On phone they told me to refund by d. D. Before 17 nov 2012 because product already returned...
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