Submit a Complaint
Claimed

GreenDust Complaints & Reviews

www.greendust.com
2
Updated: May 29, 2019
Complaints 95
Resolved
37
Unresolved
58
So far, so good. GreenDust is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope GreenDust will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to GreenDust

Having problems with GreenDust?

File a complaint and get it resolved by GreenDust customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
GreenDust

Recently resolved complaints

View all complaints

Most useful reviews

0
Ac unit not working since installation - g201415/591 lg split ac 5* - rlc 9150714001938 (idu) rlc 9150714001937 (odu)
0
Non co operation of your meet patel ahmedabad aslali godwen
0
Refund yet not processed, it seems they trying to cheet.

GreenDust reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
neerarora
from Delhi, Delhi
Nov 23, 2012
Resolved
Report
Copy
Resolved

Less items delivered

This is with regard to my order no. 2216077 for the iball shaan-i135 mobile which i ordered from greendust.com, they have not delivered 2 gb micro sd memory card with it, thaugh, they committed, (Over the phone call which i made on their customer care no.[protected] on 25.10.2012 to confirm that what will be there in the box because they did not mention it on their website) that i'll get handset, headset, charger, user manual and...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
mpshukla
from Delhi, Delhi
Oct 26, 2012
Resolved
Report
Copy
Resolved

Neither deliver my item non response by phone or by mail

Dear sir

I have purchased one ncase screen protector pafp-sm-s5300 for samsung galaxy pocket and ncase promo back cover for sm s5300 galaxy pocket pfbc-p8455bk by online shopping with green dust company. As i have booked my items on 22/10/12 and date of delivery was not given on my order histry and till now i have not recieved my booked items.In between this i have try to contact their customer service centre but nobody will...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek_Sharma
from Bengaluru, Karnataka
Jul 23, 2012
Resolved
Report
Copy
Resolved

Delivery failure

Hi,

Its regarding my worst experience withe greendust.com online shopping.

On 11th july, 2012 i saw a great deal for me on greenedust.com (Http://www.greendust.com/laptop-&-note-books-acer-aspire-5742z-laptop-p...⇄ Html) which was a acer aspire 5742z laptop in rs. 12500 only (Approx) (They have increased the price now). I liked it and immediately i made a cod (Cash on delivery) order for the same....
Helpful
Found this helpful?
2 Comments
Report
Copy
Y
yashikac
from Delhi, Delhi
Jul 18, 2012
Resolved
Report
Copy
Resolved

Delay in delivery

I ordered a philips epilator from greendust.com
On the product page it was mentioned delivery time 4-6 days.
The product has not been delivered as of now.
The customer care people always say you will receive it in 3-4 days but i dont get any message or mail for shipment

Order no 2202033...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
ganesh.joshi
from Mumbai, Maharashtra
Jun 4, 2012
Resolved
Report
Copy
Resolved

Defective product received

Address: Gautam Buddha Nagar, Uttar Pradesh

I had purchased karbonn dual sim touch screen k570 on 21st april'12 which was delivered me on 7th may'12 and on same day i registered a complaint against it. I received defective product which is not usable. I received complaint registration confirmation mail on 11th may'12. I called my times but greendust guys are not taking problem seriously. Every times they told me that "we are forwarding your request". But till...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
parveend
from Pune, Maharashtra
May 6, 2012
Resolved
Report
Copy
Resolved

Delayed delivery timelines, wrong product sent, pathetic customer service, no compensation provided

Description
I placed order for 2 products - electric kettle and mobile pouch at greendust on 18th mar 12. I just received 1 product (Electric kettle) on 23rd mar 12 and issues were as follows which i mailed to customer support
1] i have just received kettle and still awaiting mobile pouch
2] octroi of rs. 40 was charged to me for electric kettle delivery. This must be borne by the seller/vendor.
3] listing mentioned...
Helpful
Found this helpful?
7 Comments
Report
Copy
B
Barathprabus
from Chennai, Tamil Nadu
Apr 19, 2012
Resolved
Report
Copy
Resolved

Product not delivered

Address: Chennai, Tamil Nadu

Hi,

I have ordered silicone skin jelly case (Order #2188787 (Processing) on friday 13 january, 2012, this product is not delivered till now (April 19, 2012) they told they will refund my money through draft but still didn't received it, greendust is no 1 cheat site in the world, customer care service is toooooo bad no proper response, don't buy anything from this site yebhi, timtara and kets buy are genuine. Greendust...
Helpful
Found this helpful?
2 Comments
Report
Copy
L
logon2anoop
from Ernakulam, Kerala
Dec 19, 2011
Report
Copy

Faulty product

Recently i purchased a travel steam iron (Black & decker make) under the category 'factory seconds' from a website named greendust. On enquiry with their call centre it was mentioned that irons will come with damaged carton, but product is in very good condition.Inturn i received an iron box with steam function not working. Rma was raised through their website which inturn mentioned that item will be picked up for replacement,...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
VRkumar
from Delhi, Delhi
Nov 30, 2011
Resolved
Report
Copy
Resolved

No response of seller

Hello,

My order no.: 2177877
Greendust company had advertised a laptop computer model : hp6515b, factory seconds (Looks like new and 100 % performance item, except some production line damage usually not noticeble) for rs. 15000/- in their web site www.greendust.com. I choose the product and made payment through payment mode. After repeated phone calls and e-mails they sent the laptop computer after 15 days time. Upon...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nirav.limbasiya
from Mumbai, Maharashtra
Nov 7, 2011
Resolved
Report
Copy
Resolved

Refund of money deducted from my bank account, without getting my purchase order

Address: Rajkot, Gujarat

Hello sir,

I m nirav limbasiya, i have purchased a product but before redirecting to bank site to the greendust.com, due to error my transaction not completed...

My money was deducted on 3-oct-2011, and after lots of calls and emails still there is no solution,

03-oct-2011 to transfer inb times of money limited
[protected]ig70078004 transfer to [protected] state bank of india wo 250.00br...
Helpful
Found this helpful?
4 Comments
Report
Copy
G
gmagesh
Oct 18, 2011
Resolved
Report
Copy
Resolved

Non delivery

I ordered emergency light on 29th september 2011. Order no. 2181787
Till now not shipped. I called them 3 times, they will put u on hold multiple times and cut the call.
Another time they said they will ship tomorrow and never shipped. They will never reply to your emails. I am frustrated and dont know wat to do.
Please dont do the mistake of order in greendust.
Let me know if there are any solutions....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gautamjeetsingh
from Kolkata, West Bengal
Sep 24, 2011
Resolved
Report
Copy
Resolved

Non delivery of products

Hi i ordered a blackberry 9630 from greendust.com. They claim to deliver the product within 5-7 working days. However when i called them to know about delivery date they said on the 7th day that they don't know the exact time when the product would be delivered since it's a third party product moreover they said to make the payment asap to get the delivery within 3 day. I order cash on delivery product. I believe that's the...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mridul Das
from Gurgaon, Haryana
Sep 9, 2011
Resolved
Report
Copy
Resolved

Non delivery of product

I booked a split ac (Samsung ac split 1.5 ton 2 star as182ctb) for rs. 13523 from greendust. The order was only to be placed on phone number provided on the website. I called on that no. And miss meenu picked up the phone and confirmed my order and told me to immediately make a booking payment at greendust nebsarai outlet. I then went to greendust nebsarai and made to payment of rs. 5000 to mr. Santosh managing the outlet. Mr. Santosh also...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
sharan.mishra
Sep 5, 2011
Resolved
Report
Copy
Resolved

Cheated by delivering used dvd player

Address: Bangalore, Karnataka

Guys, i am eager to share my experience with greendust.
After placing order for "mitashi dvd player dhd911" on 6 june (Early morning, as soon as the deal was posted online), i was waiting for the delivery. But after a couple of weeks & a couple of calls to the customer care, i was told that the product was out of stock & thus cannot be delivered. This was intimated to me after i repeatedly called them. A few complains...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
ganeshbala
from Hosur, Tamil Nadu
Jun 29, 2011
Resolved
Report
Copy
Resolved

Non - delivery of products

I have ordered sandwich maker on 18th june 2011.
They supposed to provide product by 5-7 days.

Below is my order information.

My order history my order history
Order number: 2175288 order status: processing
Order date: saturday 18 june, 2011
Shipped to: ganesh balasubramanian products: 1
Order cost: rs.1, 414

Order status is still showing processing.
May...
Helpful
Found this helpful?
4 Comments
Report
Copy

Related businesses

Hitachi Home & Life Solutions India [HHLI]
3.1
(1532)
Mitsubishi Electric India
1
(90)
eBazar Ninja
1.9
(920)