Groupon India / Nearbuy — Paid money for the vouchers for hardeo hotel nagpur but they are blocked

Hi Girish( Girish A),

We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue.

Thanks
Team nearbuy

Below are the voucher id and purchase Id of the coupons from which some of are block but yet to be redemmed and some are yet to working.

But i am not sure which are blocked. For all these i have already payed to nearbuy
Voucher Id / Purchase id

NB2KVHNJFCC23Q / 1901296
NB3UVKBE5A2Z2R / 2035921
NBH39GXYHRE57H / 2035961
NB77AG6HFCH9XE / 1891559

NBAQ3WN9S9KT5K / 2044762
NBJNMXC8WFNK5Z / 2045936
NB2RVPG9QRCFP3 / 2046123
NBAQH2TBVA6S3T / 2046236
NBJN6KXPXZHXUG / 2047250
NBT748JUCZ5M2S / 2047374
NBTN2VG7BFP4WS / 2081328

Please provide the resolution for the same asap.

Thank you!

Hi Girish( Girish A),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy

Hello Team,

I have not yet received any positive response from you on my this issue.

Last reply form you is on 10th march and today is 16th march.

Hi Girish( Girish A),

Kindly share your registered email id and contact number so that we can assist you in best possible manner.

Thanks
Team nearbuy

Hello,

i have purchased these vouchers from my relatives phone number and i dont remember that at this time.

All i know that i have purchased these vouhcers from you and paid at that time so whats the reason to block these coupons for which customer has already paid.

If i was conveyed to me at that time that i need to remember this then i would have done that.

Hi Girish( Girish A),

We request you to kindly arrange the contact number from which you have purchased the vouchers so that we can assist you in best possible manner.

Thanks
Team nearbuy

Hello,

I have already mentioned that i dont remember the contact numbers at all. Their was a deal going at that time on so i got the numbers from my relatives and never kept the reference for the same.

Tell me the reason why you have blocked my vouchers?
If their is some security reasons why this has not happened when i was purchasing the voucher?
Why this has happened after i have paid to you ?

You should also understand from where i should get the number as its matter of 2-3 months back.

Hi Girish( Girish A),

Kindly share your voucher ID so that we can assist you in best possible manner.

Thanks
Team nearbuy

Hello,

Below are the voucher ids. Please unblock this. It might be the case if have redeemed some but i m not sure which because all are blocked at this moment.


NB6PZ4KES7J8W8 / 1901001
NB2KVHNJFCC23Q / 1901296
NB3UVKBE5A2Z2R / 2035921
NBH39GXYHRE57H / 2035961
NB77AG6HFCH9XE / 1891559

NBAQ3WN9S9KT5K / 2044762
NBJNMXC8WFNK5Z / 2045936
NB2RVPG9QRCFP3 / 2046123
NBAQH2TBVA6S3T / 2046236
NBJN6KXPXZHXUG / 2047250
NBT748JUCZ5M2S / 2047374
NBTN2VG7BFP4WS / 2081328

Hi Girish( Girish A),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy

Hello,

I have not received and response till yet.. Its 1 month today and you are responding me shortly.

I dont understand whats going o..

Dear Girish( Girish A),

We'd request you to share the registered email ID from which the purchases were made in order to assist you further. Please share your contact number also, so that we can better assist you with this.

Thanks,
Team nearbuy

Are you guys bullying me asking the same details again an again which i have already mentioned that i dont remember that.

I think you guys are not their to solve the customer complaints on the other hand you have decided that ask the same details again to customer if your are not able to solve the problem because your company if big fraud company who has asked customers to purchase the vouchers but later blocker all...

Please tell me in clear words that will you be going to unblock my vouchers for which i have paid to you or not..

It will be good if your reply me Yes or No this will be helpful for me to take further steps/actions

Dear Dear Girish( Girish A),

We never want our customers to feel this way about us. Please share your contact number with us so that we can get in touch with you to assist you with your concern.

Thanks,
Team nearbuy

Your responses has broken my trust from your organization.

I called customer care department, they were also not supportive and here is happening the same.

No one has this much time to invest everyday and ask for same thing again and again and if you look at my problems its way long and i have not received any solution from your team.

Here's my contact number [protected]

Hi Girish( Girish A),

We have received your details and we will get in touch with you shortly.

Thanks
Team nearbuy

Hi Girish( Girish A),

We have shared an update with you via email ticket number 119688 . We'd request you to check the same. Let us know if we can assist you with anything else.

Thanks,
Team nearbuy

Hello,

I have provided the details in the email i received.

Awaiting for positive response.

Ty.

Hi Girish( Girish A),

Our team had got in touch with you and shared an update with you via email ticket number 119688 . We'd request you to check the same. Let us know if we can assist you with anything else.

Thanks,
Team nearbuy