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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in
2.1
Updated: Dec 19, 2023
Complaints 224
Resolved
87
Unresolved
137
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Not giving refund
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Money gone from bank but transaction failed
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pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 5

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P
Poonam G Agnihotri
from Mumbai, Maharashtra
Jan 5, 2017
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Cancellation of salon voucher

Address: Mumbai City, Maharashtra, 410210

Hi
Please cancel my voucher NTP2E62 but salon is not opening...and also they are not able to provide service...I m working and there timing and my timing is also not matching..
I m trying to cancel voucher through nearby app but there is no option..
I m frustrated with ur app..
Plz cancel my voucher and refund my money asap.
Poonam Pathak
Mob [protected]
[protected]@gmail.com...
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I
infypm09
Jan 2, 2017
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Lucrative offer at salon but poor services

Address: Hyderabad, Andhra Pradesh

Hi,

Bought voucher of shining stars chandanagar hyderabad salon. The owner of salon is promising attractive hair spa by using cheesy and attractive tagline for her offer but in reality the offer is not at all good. Everyone know hairspa comes with massage and hairwash then why she is mentioning it separately in the offer?
She is not aware of the hairspa procedure that's why she is not willing to prewash the hair before...
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B
balan.murugan@gmail.com
from Bengaluru, Karnataka
Jan 2, 2017
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Failed transaction but money deducted

Address: 560030
Website: funworldblr.com

Hi
i was trying to book tickets for water world in bangalore through your website, on 30th dec. the transaction value was Rs. 1725. But it failed saying some internal error. I tried again and it failed again with the same reason. But the money got debited from my card for both the transactions. The transaction references are 74332746366636516514446 and 74678446366616091380545.
My registered email id is balan.[protected]@gmail.combr...
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M
mynam36
from Sibsagar, Assam
Jan 2, 2017
Resolved
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No option of canceling / Cancel voucher id NU6AN4C

Address: Raigad, Maharashtra, 410210

Hi,
Please cancel my voucher ID NU6AN4C with Zyloon. Their store as informed is under renovation and instead they are sending customers to another salon named " Salon his and her". My coupon is for Rs 250 and their hair cut cost is Rs 100. How do you expect me to go over there.

Also add an option to cancel a voucher if you have a 100 per cent cancellation policy. Nobody has the time to keep calling or mailing you for...
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D
deepak babel
from Aurangabad, Maharashtra
Dec 30, 2016
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Goa water world voucher cancellation!!

Address: Ranga Reddy, Andhra Pradesh, 500084

Hi,
I have purchased 2 Goa Water World vouchers from nearbuy app. I cannot find option to cancel this voucher though it says it's cancellable by customer with 100% refund.
I tried using it but the merchant refused to accept it, anyways I want refund back instead of this voucher offer.

Regards,
Deepak Babel
[protected]
Deepakbabel.[protected]@gmail.com...
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R
Rajat Mutha
Dec 29, 2016
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Vouchers of lunch Buffet

Address: 411037

I have purchased vouchers of Lunch buffet in In-green and St.Laurn for visiting those places and then later I cancelled the plan. your company says that you have 100% cancellation policy so I want a refund of the same in my account. So I would want you to return my money in my account.

My voucher ID:
NPFYF9R
N766ENB

I even have balance in credit account of near buy. how do I transfer that money...
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M
Manan Agarwal
from Mumbai, Maharashtra
Dec 29, 2016
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Invalid voucher code

Address: Raigad, Maharashtra, 410210
Website: www.nearbuy.com

I bought an e-voucher from Nearbuy which was worth Rs.500 for Rs.300 on 21st October 2016.
I tried using it from 20th December, it showed that the coupon was invalid.
I first wrote about the problem to [protected]@nearbuy.com on 26 Dec at 3:28 PM.
They replied by saying that they will look into the matter and get back to me within 24hours.
I got frustrated as I didn't get any e-mail or call from them even after two...
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H
heena1393
from Ahmedabad, Gujarat
Dec 23, 2016
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Cancel the order

Address: Ahmedabad, Gujarat, 380009
Website: www.nearbuy.com

I bought otwo voucher(Voucher id - NTMV73F, NX4YDVS ) from nearbuy.com through my account Now i want to cancel my my voucher.

Actually they test the hair and denied that it will have lots of chemical. So we want to cancel the order.You should mention first in order that before you order your hair must be check.Its a waste of time to go on shop and return back.

Please cancel the vocher....
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S
Shraddha Kari
from Mumbai, Maharashtra
Dec 21, 2016
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Redemption

Address: Mumbai City, Maharashtra, 400104
Website: Minal's Tarot Card Reading Services

I purchased a coupon from nearbuy. As this is my first time, i had no idea about the redemption process! I clicked on redeem but haven't used the voucher yet. I want to use the voucher. Kindly assist me with it. I am unable to use the voucher as it shows redeemed when i haven't even used it. I have made an online payment under personal services tarot card reading. The name is Minal's Tarot Card Reading Services. Kindly assist me with it....
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C
Chitrang Kalolia
from Surat, Gujarat
Dec 20, 2016
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Inox movie voucher

Address: 392001
Website: www.nearbuy.com/offer/mumbai/multiple/INOX-30496/30496?list=Home%20Page

I bought Inox voucher of rs 500 with cashback 250rs stated but after buying i don't recieve Cashback from nearbuy!
They are telling me that promo code not applied inspite of applying so. Called much to customer support but always telling 'so sorry sir' . Also given me rs 100 as goodwill but i want my rs250 back!
I am not willing to challenge in court for small amount!
Email - [protected]@gmail.com...
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P
Priyanka Bindroo
from Bengaluru, Karnataka
Dec 19, 2016
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Wareabouts grill and bar - poor quality of food

Address: 560087
Website: www.nearby.com

Hello nearby,

For this first time i purchased a deal on your website (Due to a friend's reference) but i must say it was a worst experience. I had planned to take my special guest for a barbeque lunch which i booked on your website (From wareabouts grill) it apparently turned out to be a big disaster. My guests who were vegetarian/non vegetarian were too annoyed at the food quality served. My whole day went bad due to that.br...
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P
Pavitra Annadurai
from Bengaluru, Karnataka
Dec 19, 2016
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Cancel my order

Website: Nearbuy. Com

I purchased a spa from Dreamz salon and spa on Dec 17th but at that time it was failed due to technical issue. But my money got debited. So refund my money back as I didn't receive any mail stating that. Seriously disappointed with the service. My purchase ID is 6067328. Refu d the money ASAP. I purchased through nearbuy.com as my friend suggested but it's pathetic. If you can't place an order when we wanted then why do you want to charge...
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K
Karthik Kokala
from Hyderabad, Telangana
Dec 15, 2016
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Cancel Voucher

Address: 500080

Hi,
This is karthik. I've bought a salon voucher from nearbuy app. Reached the destination and they said, that's only for ladies.

I didn't find anything which says as only for women while i was buying the voucher.

Request you to cancel the same and refund me.

Voucher# ndvbka9

Attaching the screenshot of the message for you reference....
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Irshad Siddiqui
from Deoria, Uttar Pradesh
Dec 14, 2016
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Regarding refund money for cancel essel world ticket

Address: 400072
Website: www.nearbuy.com

Sir,
I regret to inform you that i purchased 2 esselworld ticket rs274 each from www.nearbuy.com portal i did online payment by paytm wallet on 4th janaurary 2016 but they cancel my ticket and not refund my money i did written complaint on nearbuy support even i call many time to nearbuy customer care still the company not refund my money they doing fraud with customer. Simple people where to go for solution
So i humble request...
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H
Hitesh Khare
from Raipur, Chhattisgarh
Dec 10, 2016
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Money got deducted on my credit card account and I got nothing

Address: Indore, Madhya Pradesh, 452001
Website: Nearbuy

I am purchased tex abacus voucher Rs.199
With credit card
Rs.199.00 was spent on ur HDFCBank CREDIT Card ending 1621 on[protected]:18:18:08 at NEARBUY73438
Money got deducted from my bank account and i got no voucher
So please kindly give the voucher or refund my money
I am not a full
Just refund my ball and then I uninstall the app and not use this nearbuy app again...
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R
rohitanand25
from Hyderabad, Telangana
Nov 30, 2016
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Policy issue

Address: Ranga Reddy, Andhra Pradesh, 500049
Website: nearbuy.com

Hi. I would like to file a complaint against Nearbuy as they have a dual policy which is misleading. In general one can purchase a voucher online but can get a refund without hassale. After reading the general policy i purchased voucher for Barbecue Nation Hyderabad but to my surprice i can not cancel the voucher as this is an exception. The dual policy is only tend to cheat customers. I request for an immediate refund and a more clear view...
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R
Ritika Raje
from Lucknow, Uttar Pradesh
Nov 18, 2016
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Coupon i bought but no intimation

Address: Lucknow, Uttar Pradesh, 226013

I bought two coupons for bbq today at nearbuy for lucknow. For today evening early bird. Please look into it again at thethe soonest
I made the payment ofoas rs. 1566 as well. Money got deducted from my account. I can't afford to buy it again. It's urgent i didn't get any messgae for this. Helpi me i will be thank you

Please check.
My email id is r. [protected]@gmail.com...
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R
Ram Lalit
from Abohar, Punjab
Nov 15, 2016
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Voucher no. ncc85sk

Address: 160036
Website: www.nearbuy.com

I purchased a voucher / coupon for hair cut for 1 woman worth Rs. 150/-. By mistake I could not see the last date of its usage which happens today i.e. on 15.11.2016. Therefore, I searched the cancellation tab which was not there. I sent an email to them but I don't know whether they shall refund me or not.

I request that the company should be advised to put a "Cancel Order" tab for ease doing business. This may help the customer...
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H
harkirat96
from Roorkee, Uttarakhand
Nov 13, 2016
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Money gone from bank but transaction failed

Website: nearbuy.com

I made a purchase on nearbuy yesterday and the money was deducted form my account yet I didnt receive the voucher code.
Then I made another transaction to buy the same coupon. This time it was successful and the money was again deducted from my account
I didnt even receive a transaction number.
The transaction happened yesterday to
INB Groupon India Private Lim
my email id : [protected]@gmail.com...
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A
Advika Jhawar
from Hyderabad, Telangana
Nov 11, 2016
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Beauty salon

Address: Rangareddy, Andhra Pradesh, 500086
Website: Nearbuy

I ordered online a package and what I get to know is this package is been removed and you will be credited and it's been 1 month I got no credits and I haven't received any information or email regarding the money I spent 😐 I'm not happy at all with near buy. I wish I get a reply to this msg. I was really happy with near buy this was the only thing which pissed me off.. I would be glad i[censored] give my money back.. and I would also say that...
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