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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in
2.1
Updated: Dec 19, 2023
Complaints 224
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87
Unresolved
137
Good! Groupon India / NearBuy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Groupon India / NearBuy step up their efforts to fully resolve all complaints 👍
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Not giving refund
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Money gone from bank but transaction failed
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pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 11

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S
saikumarcbe
from Angamali, Kerala
Dec 30, 2014
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No response for Defective product return request

Address: Krishnagiri, Tamil Nadu

Groupon code (0010160UWB) I received a defective product. Requested for returning the same. Subsequently received a mail on 12.12.2014, stated that the courier (Bluedart) who made delivery will get it back. After that I have to contact the Groupon with the AWB number given by the bluedart. But the bluedart personnel hasn't collect it from me since they were not receive any authorisation from the Groupon. I sent several mail to the Groupon,...
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Vijikd
from Chandigarh, Chandigarh
Dec 29, 2014
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Refundable Amount Issue

Address: Chennai, Tamil Nadu

Hi, I booked 2-voucher for "Draught Brewed Drink, Starter & MORE at Zero Degree - Quality Inn, T Nagar". But I checked hotel menu, there price is already Rs.130/- for the same price, which is bring this coupon amount Rs-129. So I decided cancel to this order. But many times I emailed and call to toll free number there is only responsible to write us email like. wait for 24-48 hours only. They cheated people on this coupon only. So...
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Chitra Jalan
from Kolkata, West Bengal
Dec 3, 2014
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NON REFUND OF EXTRA AMOUNT

Address: Kolkata, West Bengal

I had purchased two coupons for a spa. While paying for it suddenly there was a message regarding rejection of payment and I was told to try again. I tried again and then the payment was successful. But the amount for the previous interrupted payment has been deducted from my account . Kindly see to the matter and refund the extra amount that has been charged. I have been trying to contact Groupon since that day but no one called me back...
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S
saraphilip83
from Delhi, Delhi
Nov 6, 2014
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not received item, no response from company

Address: Bangalore, Karnataka

I purchased deal from Groupon India for 24-piece Table Craft Cutlery Set and Get 1 Set FREE on 10th October 2014. The item was apparently shipped on 13th October but till date I have not received this item. I have called in to Groupon customer care number several times till end of October and I was assured delivery was delayed due to Diwali festival. Now It's more than 2 weeks since festival is over and I still haven't received the item....
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C
chat2amit
from Gurgaon, Haryana
Oct 31, 2014
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FAKE COUPON, DO NOT BUY OXIGEN WALLET FROM GROUPON

Address: Gurgaon, Haryana

the voucher cannot be redeemed as Oxigen Wallet: does not have payment facility working by credit card or by net banking.. groupon shud have checked this basic thing before selling these junk deal online.. please do the refund for me.....
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R
raju1987
from Madugula, Andhra Pradesh
Oct 29, 2014
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Product not Delivered

Address: Bangalore, Karnataka

Dear Sir, I had purchased product from Groupon.com on 15th October 2014. till now consinment is not delivered to me. i have try to track the order it showing shipped from ECOM Express with Tracking ID. if i check that the tracking no from ECOM Express it is showing incorrect waybill no. Please help me regard this. Regards, Raju N Bangalore...
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N
nick84
from Bengaluru, Karnataka
Oct 25, 2014
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Selling Fake Deals on Groupon

Address: Bangalore, Karnataka

Hi, I have made a purchase from Groupon, order ID:1110765. While purchasing the item, The payment page shows that there is a 5% cash back offer, when I make payment thru net banking/Rupay. I had made the payment thru the same. But the offer is a FAKE and Groupon is cheating ppl by misleading ads! I have the screen shot of this fake ad! Reaching out to Groupon CC has been waste n useless. I want to know why GROUPON is running such false ads?...
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R
ravit11
from Noida, Uttar Pradesh
Aug 30, 2014
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defective product

i purchase a earphone online from www.groupon.co.in which when received was defective.i made a complaint to groupon then they asked me to courier it. when i sent them the product by courier to their given address, courier boy was unable to locate their address and product returned back to me. when i again made complain then they told they will book courier and send a courier boy to pick product but no one came. i again complained them then...
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Ashish Jhunjhunwala
Jul 31, 2014
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Invalid vouchers being sold.

Address: Kolkata, West Bengal

I purchased a voucher from Groupon for Florence Salon and Spa. The cost of the voucher was INR 799 The merchant refuses to honour the voucher and also mentions to complaint at Groupon. I have asked for a money refund from Groupon which is stuck....
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S
swati_2407
from Ludhiana, Punjab
May 29, 2014
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Refund of money

On 17.05.2014 we have tried purchasing an offer coupon from groupon for Aroma Thai Centre - Panjim . the booking was done on the name of Ankush Sachdeva

The transaction was made twice out of which the first transaction could not be completed due to certain reasons but the amount of the same i.e 1598/- was deducted from our HDFC account.

The booking was not completed and yet payment was done.

hence...
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R
rohitp01
from Nashik, Maharashtra
May 26, 2014
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groupon not giving me my refund.

had ordered a strolley convertible bag from groupon. i have paid and so received the product today. Now it was clearly stated that the product will be refundable if we have a problem with the product. when i tried to contact groupon customer care, they are giving me groupon points rather than my refund for the return of the product i want my refund and not any groupon points groupon code[protected]rt security code- b1d17cc81f...
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R
rohitp01
from Nashik, Maharashtra
May 26, 2014
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not giving me the refund.

I had ordered a strolley convertible bag from groupon. i have paid and so received the product today. Now it was clearly stated that the product will be refundable if we have a problem with the product. when i tried to contact groupon customer care, they are giving me groupon points rather than my refund for the return of the product i want my refund and not any groupon points groupon code[protected]rt security code- b1d17cc81f...
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N
ndy3
from Mumbai, Maharashtra
May 7, 2014
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Fraud and false commitment

Address: Mumbai City, Maharashtra

Groupon is a online shopping site. I have ordered a Microwave oven. Due to some problem I opened that product after 5 mths. What I see, the product was totally a damaged piece. Even the service center guys said its in a unrepairable condition. I contact Groupon Support executive and he committed that he will either replace the product or will refund the money. In basis of his commitment I dispatched the item on the address he mentioned. Till...
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bijayakumar1983
from Cuttack, Odisha
Mar 24, 2014
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This is ridiculous situation

Address: New Delhi, Delhi

Dear Sir,

This is ridiculous situation!

Before transaction they have not verified provided PIN area in under deliverable or not.
after transaction they have shown their excuse that kindly request you to please provide another address for delivery.

Where I will get another address for them, I will again birth in Under Delivery area PIN.

They have wasted my money with interest...
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B
bijayakumar1983
from Cuttack, Odisha
Mar 24, 2014
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Purchase of your order On Groupon.co​m

Address: New Delhi, Delhi

Dear Sir,


This is ridiculous situation.


Before transaction they have not verified provided PIN area in under deliverable or not.

after transaction they have shown their excuse that kindly request you to please provide another address for delivery.


Where I will get another address for them, I will again birth in Under Delivery area PIN.
They have wasted...
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B
BhavyaTiwani
from Gurgaon, Haryana
Mar 5, 2014
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Not following the terms laid in the deal

Address: Bangalore, Karnataka

Dear Sir/Madam, I bought a deal from groupon's travel desk worth rs10000 for stay in nani retreats, however after a day I get a call stating that the deal can be only made available in 14000 for the dates that I had selected, and this was no where mentioned in the term & condition of the deal. All the travel booking made by me had to be cancelled.This is a good example of how they are bluffing customers . At one place they lure...
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A
Aditi.kh
from New Delhi, Delhi
Feb 19, 2014
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received Groupon product in used condition

Address: New Delhi, Delhi

I ordered 2 products from Groupon - power bank and body shaver. I would like to inform all that this is by far the worst site that I have ever used.
The USB cable of the power bank was faulty and the body shaver is in a used condition.

Groupon India refuses to accept that the product - body shaver is in a used state and refuse to take it back.
I will advise all to never use this site in their life.
br...
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pathakashu1
from Gurgaon, Haryana
Oct 28, 2013
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I WILL NEVER EVER PURCHASE ANYTHING FROM GROUPON

Address: New Delhi, Delhi

Shopping experience through GROUPON have been PATHETIC. Exceptionally BAD BAD experience. I ordered Puma Shoes on 5th of October.. After 5 days when I called them up ... they said Order is confirmed and will be delivered within next 10 days. After 10 days I called them up ... they said due to some circumstances order has been delayed but will be delivered within next 48 hrs. After 48 hrs I called them up ... they said there is some issue...
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Lekkala Naidu
May 28, 2013
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Late Shipment

Address: Bangalore, Karnataka

Respected Sir,

I have ordered Toshiba Canvio Basic A1 HDTB110AK3BA 1TB External Hard Drive on Groupon site. I got the product with 500GB instead of 1TB disc space. I returned the product on[protected] to the bellow address:

The Returns Desk
10, Basement, Local Shopping Complex,
Pushp Vihar, Madangir,
Near Saket, New Delhi 110062.

The blue dart AWB number is [protected]. The...
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Ultraflambe
from Mysore, Karnataka
Apr 17, 2013
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GROUPON SELLS PRODUCTS WORSE THAN WHAT IS AVAILABLE ON THE ROADSIDE

I bought a few products from GROUPON INDIA and one product was damaged, packed horrible and looked used while the other was a product damaged and could be bought off the street for less than 10% the price they charged. When I called their costomer number to return the goods, they were more than happy to lose a customer that to address the problem. We also have to pay for the returns.I have been buying from several online sites and this by...
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