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Groupon India / NearBuy Complaints & Reviews

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2.1
Updated: Dec 19, 2023
Complaints 224
Resolved
87
Unresolved
137
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2
Not giving refund
2
Money gone from bank but transaction failed
1
pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 6

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S
Sonal911
from Yaval, Maharashtra
Oct 26, 2016
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No proper answer from given on my perches

Address: Ahmedabad, Gujarat, 380015
Website: www.nearbuy.com

I have bought PVR Voucher from near buy. I am trying to book tickets by using that voucher but on 1st go payment was not confirmed so i try to book the tickets again by using same voucher but again and again i am getting error that say coupon is already use. when payment is not done how can be coupon is used? and regarding the same issue i have contact near by customer care people but they said they will contact me back with solution but...
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K
Kunal Vijay Sawant
Oct 24, 2016
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Refund of voucher

Address: 400067
Website: Nearbuy.com

Myself Shilpa Sawant had purchase hair straightning deal voucher through nearbuy.com. My voucher number is NFP6NU8
As i had send a request through mail which i got online [protected]@groupon.co.in for refund of my voucher but til now no reaponse from the company.
Kindly file a complaint and reslove my issue as soon possible.
Thanking you,
Regards,
Shilpa Sawant...
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R
Raoul d'rozario
from Vasai-Virar, Maharashtra
Oct 14, 2016
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Money deducted from my account but tickets not booked

Address: 401208
Website: www.nearbuy.com/offers/mumbai

I had booked 5 tickets for the great escape water park which cost me Rs. 2975.
I paid it with my debit card. My bank statement shows a deduction of the mentioned amount but I haven't received any notification or email regarding the tickets that I have booked.

Kindly solve this query as soon as possible as the offer is only till the 17th and I want to go on a trip with my family on the 16th of Oct.

[protected]br...
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A
Alkeshrjain
from Robertsonpet, Karnataka
Oct 12, 2016
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Coupons bought nd they cancelled it without any prior information

Address: Bangalore, Karnataka, 560053
Website: Nearbuy

Hi I had bought coupons of 1947 restaurant in Bangalore. From nearbuy website everything was perfect I don't know y have they cancelled my vouchers without informing about it to me. This is not good company policy they have refunded my amount but this is not the right way to cancel any vouchers without informing the customer please resolve this issue asap...
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S
Sunmeet Thapar
from Mumbai, Maharashtra
Oct 9, 2016
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Transaction was done but couldn't receive the barcode.

Address: Mumbai City, Maharashtra, 400022

Hey I had just made a payment via my debit card Withdrawal of INR 299 Ac XXX013235 drawn th POS ID:11112730 on 09/10 at 19:21:37.Cl . These are the details of my purchase and I didn't receive the bar code.The message said that I would receive my cash back cause it said that the transaction was failed. I hope that I would get my cash back as soon as possible.Call on this number for further details:[protected].Thanks...
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D
Dhawal Gadiya
from Chennai, Tamil Nadu
Sep 29, 2016
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Cancel nearbuy voucher

Website: www.nearbuy.com

I bought one voucher(Voucher id - NMGNHG6) from nearbuy.com through my account on 25 Sep 16. Now i want to cancel my my voucher.There is no option available on the website to cancel the voucher.

I need you to cancel this voucher (Voucher Id : NMGNHG6) as soon as possible.

My Nearbuy account email ID : [protected]@gmail.com
Mobile : [protected]...
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M
Mahesh Rautpune
from Igatpuri, Maharashtra
Sep 27, 2016
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Cancellation of voucher

Address: 411001

Hi
I have purchased spa coupon of svaha spa pune but there is always one therapist available hence it is always busy i want to cancel my both coupon on priority
U have tried your toal free number which is not working
My coupon code is n3h93td and n3rw9s5
Kindly cancel it on priority as its going to expire on 30/09/2016
I have tried to contact you so many time but your contact number is not working br...
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S
Sandy1409
Sep 26, 2016
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No cancellation option

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.nearbuy.com

Though its mentioned that we get a full refund according to their refund policy but the nearbuy/groupon developers nor the management haven't provided an option to cancel the voucher purchased by the customers.

It would be better to give an option to cancel the voucher either within the application or on the site. Now please cancel and issue refund for the voucher : nfcj674...
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A
Anisha.ana
Sep 26, 2016
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Resolved

Money got deducted from my bank account and i got no voucher

Address: Gurgaon, Haryana, 122011
Website: www.nearbuy.com

On 23.09.2016 I tried to purchase a voucher for Junkyard Cafe amounting to Rs 1099. I was being shown a credit of Rs 100 which i used and my net amount came to Rs 999. I decided to pay via my paytm wallet and i paid the whole amount.
Nearbuy Order id #3795885
Paytm Cash Txn id #[protected]
But i received no voucher and the app got hanged. I thought to try again and this time my credit money was also deducted. Kindly refund...
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M
Maitree Jain
from Mumbai, Maharashtra
Sep 25, 2016
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Voucher cancellation for food

Address: Ahmedabad, Gujarat, 380001

Date of Incident:24/9/2016

Voucher id:NGM5UM5
Voucher id:NBA5WUB

Subject:Please cancel my two vouchers(voucher id's mentioned above) from sam's pizza.I dont want any BOGO offers to be availed.As i have purchased the deal yesterday and m cancelling it today, i fulfill all the conditions that are mentioned for a cancellation policy.So kindly grant me a refund asap.So that i can use it elsewhere....
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M
Mampi Neogy
from Kolkata, West Bengal
Sep 24, 2016
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Payment failed but not get refund yet

Address: 700018
Website: www.nearbuy.com

Yesterday on 23rd September I bought a cupon of KFC worth Rs.299 but first time it shows an error messege analso show that I will get refund. Then I bought another cupon of the same. But still I didn't get refund though this ammount got deducted from my bank account.
My email ID [protected]@gmail.com from which it got purchased.And also it shows zero credit in my nearby account.

Please refund me my deducted ammount....
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G
gmahalik
from Ahmedabad, Gujarat
Sep 15, 2016
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Fictitious offer/cancellation after sales of deal

Address: 411006
Website: nearbuy.com

Nearbuy by Groupon publishes discounted offers online. I regularly purchase the offers and present it to the merchant participating in the offer. Lately, the merchants have not been honoring the offers with a pretext that they were never made aware of this up front or these offers would be loss making for them. This results in disappointment at customers end.
Secondly, Groupon started cancelling and refunding the deals stating "unforeseen...
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R
Raju Bahl
from Gurgaon, Haryana
Sep 5, 2016
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Dominoes

Address: 122001
Website: nearbuy

I had bought a voucher from Near buy for Dominoes for INR 299 yesterday on 04 Sep 16 in evening.

The Merchant Code number sent by sms did not work and we got an error. So order could not be placed. This was done a number of times but did not work, Then we contacted Dominoes who did not provide any help.

Pl refund the amount.

Regards
Col Rajeev Bahl
[protected]...
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H
Hemant Lakhotia
from Kolkata, West Bengal
Aug 15, 2016
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Voucher not used... But its showing used

Address: Bangalore, Karnataka, 700078
Website: nearbuy.com

Yesterday i buy one kfc voucher online from nearbuy online... As they are offering coupon and the same will be credited only after i use the same at kfc counter...

Today morning suddenly i received a sms showing that credit against my kfc voucher..., surprisingly... I checked online account showing that my voucher have being used but i have not used the same till time to any of the kfc counter... I tried to called them but...
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A
Aarushi Ranade
from Surat, Gujarat
Aug 1, 2016
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Return the voucher / cancel the voucher

Address: 380014
Website: nearbuy.com

I bought a coupon of aero fitness but it expires on 2nd august. So i need to cancel the voucher. And i bought it on 30th of july 2016. I dont knw how to cancel it. And i brought 2 of them which are useless to me. I would like to have full refund from the nearbuy app. I have the voucher with me. So if its needed i can send it to the nearbuy people. But i need this to be solved asap....
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D
diksha chadha
from Kenda, West Bengal
Aug 1, 2016
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Credit balance lost

Address: +91
Website: groupon/nearbuy

Hi,

I am diksha chadha, i had a registerd account on groupon under the email id - [protected]@gmail. com. now when im trying to login, it says its not a registered id, although i am already registered since more than 3 years. because of this i have lost my credit balance of rs 3000. kindly check and resolve, immediately as this kind of service is not expected from groupon....
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E
Esha Sahni Gupta
from Delhi, Delhi
Jul 31, 2016
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Zai... Refund

Hi
My name is esha sahni gupta
I booked a deal for 4296/- on nearbuy on[protected] and my bank a/c got debited for d same. however nerabuy immediately flashed a msg on its site that the transaction could not be completed (screenshot attached)
I request the company to refund the amount asap or give me my due vouchers for d deal i booked.
Trans no. 711440
My contact...[protected]...
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N
NityaG
from Mumbai, Maharashtra
Jul 31, 2016
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Midnight buffet at courtyard marriott

Address: Mumbai City, Maharashtra, 400102
Website: nearbuy.com

Today being my moms bday - i booked a dinner for 3 at courtyard mariott andheri east mumbai.

I tried calling mariott nearly 15 -16 times before going but i was always listening to music without any connection to fom.
On the website it weas mentioned that its open upto 12:30am.

When we reached - 11:00pm - they said its closed and that the offer is not valid.

It is such a put off - trusting...
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V
VertikaCh
from Mumbai, Maharashtra
Jul 12, 2016
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Unethical behaviour

Address: 400101
Website: www.nearbuy.com

I had purchased a coupon from newrbuy voucher for purchase 3410239. the pdf file with all details just mentioned that it is a free voucher for 800 rs. when i went to mainland china, growels mall kandivli mumbai they mentioned you need to spend a min of 2000rs to avail an off of 800rs.

There is no terms and conditions mentioned in the voucher. this is purely cheating. i want a refund of my money immediatley...
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V
vijay mangwani
from Rewa, Madhya Pradesh
Jul 9, 2016
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Pvr voucher is not working

Address: 495001

Im in purchase on pvr coupon rs 500 is still not working pls support and id NBZQDA2GPJQVEP Purchase Id 3147913 Date 19/02/2016...
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