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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in
2.1
Updated: Dec 19, 2023
Complaints 224
Resolved
87
Unresolved
137
Good! Groupon India / NearBuy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Groupon India / NearBuy step up their efforts to fully resolve all complaints 👍
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2
Not giving refund
2
Money gone from bank but transaction failed
1
pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 4

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D
Dharamveer Agnani
from Arnia, Jammu and Kashmir
May 4, 2017
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Dominos coupon automatic redeemed

Address: Jaipur, Rajasthan, 302023
Website: www.nearbuy.com/offers/jaipur

I purchased a coupon from nearbuy for domino's which was valid till 30 april 2017. I tries to use that coupon many times but all time while entering the code it was saying that the coupon is invalid. I also asked with domino's on same day of purchasing the coupon they said due to server problem we are unable to use your coupon and i had no other option i purchased my order by paying through the card (I have details also). Now when i saw the...
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A
Atishrah
from Jaipur, Rajasthan
May 4, 2017
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Want to cancel a coupon

Address: Jaipur, Rajasthan, 302004

Want to cancel my nearby coupon,
It is cancelable by customer with 100% refund according to nearby promise. But the app shows no option to get a refund.
I bought this coupon today and expect to get an immediate refund.

Voucher id : n3stxqq
I request you to please reply to this complaint as soon as possible.

Already a lot of inconvenience had been caused, this was not expected from such...
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M
Mohitgl503
from Delhi, Delhi
Apr 30, 2017
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Want to cancel purchased vouchers

Address: 122011
Website: nearbuy.com

By mistake i bought two vouchers (Voucher id - nqmutt3, voucher id - nw8m83t) from nearbuy.com through my credit card for worlds of wonder noida from nearbuy smartphone app. Now i want to cancel these vouchers. As i can check in my purchases option it is mentioned that i can cancel these vouchers with 100% refund but i am not able to find option to cancel these vouchers on nearbuy app. Please cancel these vouchers as soon as possible and...
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K
Kansu
from Bengaluru, Karnataka
Apr 27, 2017
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Cancellation of my voucher & return amount to my account

Website: nearbuy.com

I have booked 4 vouchers(NRH23c2, NSAT93X, NTJDN6M, NR3XY2K) & requested to cancel the same immediately. You have to provide option in your website to cancel the vouchers.

Also while booking there is no option for dates & you are providing some dates. I want to cancel all my vouchers.

Cancel all voucher & return amount to my account immediately.

My nearbuy id- [protected]@yahoo.co.in, Mobile no -...
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S
Simi Mishra
from Gurgaon, Haryana
Apr 23, 2017
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25% cashback not received

Address: 110016
Website: Nearbuy

I bought 12 coupons which were redeemed and used about 2 weeks ago.
A 25% cashback offer is advertised on the nearbuy website
But nothing has been received so far.

https://www.nearbuy.com/offer/delhi-ncr/satbari/Mosaic-Country-Inn-Suites-by-Car...⇄
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S
Shubhu222
from Pune, Maharashtra
Apr 12, 2017
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They have not returned by money.

Address: Pune, Maharashtra, 411028

Hi,

I took 2 vouchers of BBQ nation for lunch buffet on 24 march night. When I did the billing, 1 voucher showed already redeemed on 24rth march lunch time..! Which is before I even bought it ! BBQ nation and I spoke to nearbuy for 45 min. They said by mistake they generated duplicate vouchers..! God knows what that meant ! They said they will refund money in 48 hours. I paid full amount to BBQ nation. Till date I call nearbuy...
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V
Vikrant Bhatt
from Lonavla, Maharashtra
Apr 8, 2017
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Fake Vouchers

Address: Mumbai City, Maharashtra, 400703
Website: Nearbuy.com

Don't get in their trap. They issue fake vouchers, and then they will apologies you and then drag issue till voucher is near expiry. Then they will refund back money in Nearbuy account with extended validity by 90 days. This way they will keep using your money to get their motive. Customer care will only say sorry and will ask you to wait 24 hours.

Money gone, they still get their salaries....
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H
Hunar harjai
from Sangrur, Punjab
Mar 30, 2017
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Online scam

Address: Panchkula, Haryana, 134109
Website: Www.nearbuy.com

I bought a coupon from this site for a restaurant. When I contacted the restaurant for applying the coupon, they said It is not valid, the online website is fooling you. This website is not even returning my coupon money. This is exploitation of consumers! This is the last time I will use this site. I want to tell all the consumers not to use this site, they are just fooling you. I want my MONEY BACK!...
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S
Sameer Janmejai
from Mumbai, Maharashtra
Mar 25, 2017
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Amount deducted though transaction failed

Address: Mumbai City, Maharashtra, 400076
Website: www.nearbuy.com

I had booked one day kidzania Pass 1400 on 24th through my debit card and again on 25th i tried doing the same booking of kidzania pass for a child for 1400 rs. At both instances the message appeared as transaction failed and there was no booking done or tickets produced or vouchers sent to me.
Whers my Money Gone. Its about Rs. 2800/-.
My email ID is sameer.[protected]@gmail.com.
Please revert back asap.
Regards,...
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A
Ameek samra
from Ahmedabad, Gujarat
Mar 5, 2017
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Coupon does not get cancelled

Address: Pune, Maharashtra, 411003

It's to share that I bought a coupon for KRISHNA HAIR CLINIC IN PUNE, VOUCHER ID NW6MFE4. It shows 100% refund on cancellation but there is no option to cancel it. Pl do it at the earliest. The coupon was worth Rs 4000. Terms and conditions should be specified in the app. It's unfair to lure customers into buying coupons and then ditch them like this....
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B
BhaveshThakkar
from Coimbatore, Tamil Nadu
Mar 1, 2017
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Coupon purchase

Address: 411017
Website: www.nearbuy.com

I have purchased the coupon for PUNCHIN CITRUS, I purchased at rs.300 & it is a open voucher worth rs.600 . I visited the outlet showed them coupon, they said i have to pay Rs.300 to redeem that coupon & it is only for food & not drinks. As there is not written any such terms & conditions that it should b used for food only & not for drinks. The hotel manager said me to talk to Groupon, its not their concern y i paid them(Groupon).it was...
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R
RishiKesh Pathak
from Bengaluru, Karnataka
Feb 26, 2017
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Nearbuy 100% fraud with no business ethics.

Address: 560039
Website: www.nearbuy.com

They are 100% fraud. Never by any Thing from Them.

summary:

You buy some thing assuming that you have paid to buy something. But actually you just paid them to try. Just like you pay a fraud railway agent to buy a train ticket for tatkal(argent next day ticket), then next day he may say he tried but couldn't succeed. Sorry, here is you advance.

Complete story:

On 22nd Feb 2017 (Wednesday)...
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R
rajatdesikan
from Bengaluru, Karnataka
Feb 24, 2017
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Coupons for Massage

Website: www.nearbuy.com

I had purchased two coupons for Thai massages for a total of Rs. 2798.00 from nearbuy on Feb 3, 2017. The Salon owner was rude, didn't offer me and my wife massage services, and threw us out of the salon. I applied to nearbuy support for a refund, and they claimed to initiate the refund process on Feb 4. Since I paid by netbanking, the money should've come into my account within 3-5 business days. It HAS NOT (account statement sent to nearbuy...
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T
talk1958
from Bengaluru, Karnataka
Feb 15, 2017
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Status of my order

Address: 56008
Website: near buy

I have paid Rs 349 through credit card and earned Rs 500/ for movie show at inox theaters in Bangalore. It will expire on 22/07/2017. To day i have tried to book the Singam III movie at inox lido through this .But INOX Lido movie site line show s the offe r is not valid. Kindly confirm me wha t hapopedn to my Rs 500 ? sTILL i HAV E NOT USE D IT AND NOW IT SHOW S LIKE THIS . YOUR EARLY REPLY AWAITED

Name N.MUTHUKUMAR
MAIL...
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I
IshitaBasu
from Bengaluru, Karnataka
Feb 15, 2017
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Cancellation of coupon

Address: Bangalore, Karnataka, 560095
Website: www.nearbuy.com

Hi! I want to cancel two purchased coupons from your app as they were completely misleading. And I am getting no help as your toll free customer care number is non existent and your chargeable non toll free number is always busy. My coupon codes are- NDENM8V and NHSPSFB. Please do the needful or I will be complaining to the national consumer forum. My name is Ishita Basu and my registered phone no is [protected]....
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K
Kamalkaur
from Chennai, Tamil Nadu
Feb 16, 2017
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Bad customer care support

Address: Chennai, Tamil Nadu, 600010

I bought one salon package coupon NPTCJ2Q on 12th Feb worth INR1500. I want to request for its cancellation and was trying to call customer care support for the same. But each time I call nobody ever picks up the call. No answer to any of my calls and every time it is been put to wait for an agent.
This is was the first time I ever bought a coupon on the site but never knew that the cancellation policy will be this pathetic. Its the...
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S
Shaatzz
from Mumbai, Maharashtra
Jan 31, 2017
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Cancellation of the voucher

Address: Mumbai City, Maharashtra, 400050
Website: www.nearbuy.com

Hi, i purchased two vouchers from nearbuy, but what i was sold and when i reach the venue i was informed about how my voucher is not valid and need to shed extra money.
Also the voucher says 100% refund on cancellation but there is no place on the website to cancel the voucher.
Hi need to know how can i cancel my vouchers as i am no longer interested in their service as they are misleading....
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M
manohar gullipalli
from Mumbai, Maharashtra
Jan 29, 2017
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Cancel my coupun

Address: Bangalore, Karnataka, 560066

Hi my coupon voucher id is NM3MVAR...please cancel it kindly...As i am out of the station i m unable to redeem that coupun..i will buy it again once i get back to banglore..please don't ignore my complaint, i have a lot of trust in this website and it helped me a lot at many times.but this time i am unable to use my coupon which i had bought.please i request your team to cancel my voucher and refund money....
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A
Anjali Bahera
from Bengaluru, Karnataka
Jan 15, 2017
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Nearbuy cancel voucher

Address: 560037
Website: www.nearbuy.com

Hello,
I can buy a voucher from Nearbuy. But now I ant to cancel my voucher. please cancel my voucher or tell me the process, how I cancel my voucher.I did't find any option in site for cancellation. So please Cancel my voucher or tell me the process that how can i cancel my voucher.Please cancel as soon as possible.

my Voucher Id-NZ3255A
Name:- Anjali Behera
Mobile no. [protected]

Thank...
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I
Inspirational Dose
from Akot, Maharashtra
Jan 15, 2017
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Deal vouchers not accepted by restaurant's

Address: 411001
Website: www.nearbuy.com

I had taken a deal from NearBuy.com to have meals at Sheetal arch restaurant in Pune. On my mother's birthday when I went there with my famy they told me that those vouchers are not valid on Saturdays although nothing oh this sort was mentioned there in the voucher.

On calling to the Pune incharge person for NearBuy it was found that the restaurant had told NearBuy to mention in voucher that sat and sun not allowed which they...
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