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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in
2.1
Updated: Dec 19, 2023
Complaints 224
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87
Unresolved
137
Good! Groupon India / NearBuy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Groupon India / NearBuy step up their efforts to fully resolve all complaints 👍
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pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 10

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J
Jaskaran Kochar
from Mumbai, Maharashtra
Jan 24, 2016
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No proper mail regarding my service when booked

Address: New Delhi, Delhi, 110026

Pethetic service by Nearbuy where I booked a travel service checking all the details in the app(which showed some details in brief) but no proper email was send to me for the same. Neither did the hotel received any information regarding my stay or service.
I was made to wait half n hour at reception and again half and hour every time I was about to avail any service promised to me as they(Hotel) themselves did not have any information...
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C
chhavi chaudhary
from Gurgaon, Haryana
Jan 19, 2016
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Hotel

Address: New Delhi, Delhi
Website: groupon.co.in

Sir,
I did booking in Hari Mahal Hotel in jaipur through Groupon application. And it showed the booking at 2499 in main hotel, which can be checked on its website now also. But when we reached hotel, they offered us the room in service appartment which was combined lobby room behind the main hotel and was not acceptable to us. So I called groupon but they replied that they cant do anything. And because of that we had to search for...
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R
Renuka Kumar
from Mumbai, Maharashtra
Jan 17, 2016
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Product returns

Address: Mumbai City, Maharashtra, 3800001
Website: www.nearbuy.com

Www.nearbuy.com is a website which is absolute nonsense. Their returns policy is frauduelent. It was 7 days but as soon as you try to return a product they do not want it back. www.nearbuy.com - beware of buying products from them....
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S
smriti pruthi
from New Delhi, Delhi
Dec 28, 2015
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Website only for cheating customers

Address: New Delhi, Delhi, 110062
Website: nearbuy.com

I ordered a soup ladle from nearbuy on 21 december 2015 with order number 543721. I was told the product would be delivered within 10 days. Suddenly, on 24 december I received a message saying the product has been delivered, but, it never was. I still dont have the product and made the full payment in advance. I have contacting the customer care everyday through calls and mails and demanding them to send me the delivery report so that i...
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R
ramgee_1
from Coimbatore, Tamil Nadu
Dec 11, 2015
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They asked money to be registered as merchant

Address: New Delhi, Delhi, 110049
Website: www.nearbuy.com

It is very pathetic that groupon and nearbuy executives are asking money for listing of services in groupon or nearbuy i met Kishore few months back an executive with nearbuy he came to me for registering my firm as a merchant after few weeks he didnt reply so i called him to enquire the status of my listing he said it is difficult becuase of lame excuses, i felt he needed money so i asked do u want some cash, he said yes he had accident...
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R
ramgee_1
from Coimbatore, Tamil Nadu
Dec 11, 2015
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Food quality very bad

Address: New Delhi, Delhi, 110049
Website: www.nearbuy.com

Food served at restaurants offered in nearbuy and groupon vouchers are bad and they recook three to four days old food and it is not good for health i once came home and vomited this was addressed as food poisoning by the doctors but actually it is stale food with lots of masala in it. this is true for all restuarants and not just one particular. after all how can they for 140 rs chicken and all kinds of variety of foods in that...
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S
shp0211
from Mumbai, Maharashtra
Nov 17, 2015
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Product delivery not done / refund also not done

Address: Mumbai City, Maharashtra, 400054
Website: www.groupon.co.in

I had placed an order of a Magic Mop from Groupon on 30th October. The committed delivery as within 10 days. It has been 19 days today, that the product has not been delivered. Till 7th November product was lying at the origin city and after that date, there is no update on dispatch status. Even after 3-4 calls to the call centre, issue escalation, talking to supervisors, neither the product has been delivered nor has the payment refund been...
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pradeep905
from Mumbai, Maharashtra
Nov 2, 2015
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Forgery by groupon and hotel lords plaza sawai ram singh road near suchna kendra jaipur

Website: www.groupon.com now

Dear sir i have booked 4 coupons each costing 550 on 01.11.2015 on groupon of hotel lords plaza sawai ram singh road near suchna kendra jaipur and received the vouchers when i called in hotel lords plaza jaipur it was informed to me that the deals was ended on 31.10.15 . when i told him that the deals will be ended on 31.12.15 as per information of groupon. The manager of this hotel rejected to show the vouchers and abused us and told me...
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T
techsave
from Kosamba, Gujarat
Oct 18, 2015
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do not receive refund

Address: New Delhi, Delhi
Website: www.groupon.co.in

Hi, I have purchased one item from groupon.co.in on 25th Sep 2015. Order No- [protected] Item Name:Unistar Casual Ankle Denim Shoes for Men Item Price: Rs.279.30/- I do not get the Refund till now.It is around 1 month.They cheats people.Still i am waiting for my refund.Do not purchase anything from Groupon. Thank You....
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S
subishvasu
from Gurgaon, Haryana
Sep 16, 2015
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I have ordered the product and they cheated me . Till now product is not delivered.

Address: Chennai, Tamil Nadu

This is one of the very worst ecommerce company I have ever purchased my product .I have bought Gofit 3D Watch on 05.09.2015. But till now I have not received the ordered product. I have called the customer care number also they gave me the fake blue dart way bill Awb: [protected]. Again I spoke to groupon three customer support executives, their standard dialogue is (we are working on the issue and we will follow up the same within the next...
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PritP
from Bengaluru, Karnataka
Sep 12, 2015
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Mystery bag deal fraud

Address: Bangalore, Karnataka

I paid 500 for a mystery bag deal. when it arrived the shoes were of size 9 which is extremely big for all the family members. When I asked for a replacement of the size, they said not possible as it is a mystery bag. This is a complete fraud and an attempt to sell unsold items to customers and making them pay the price....
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R
rahulebajaj
from Mumbai, Maharashtra
Jul 31, 2015
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Bad expirience in hotel booking

Address: Pune, Maharashtra

Hi User ID : 8040952 Security Code: B76E056E85 Groupon code: 0010001UP9 REF: 770280 Hello Team, I booked hotel 'Mount View Executive, The Valley Resort' from Groupon website on 3rd july for my first 'Honeymoon'. Today i called to Hotel for checkin, they informed me Hotel is Under-Renovation and they did not get any info about my booking. I was also informed that renovation had started fron 1 July and I had done my booking...
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C
chat2amit
from Gurgaon, Haryana
Jun 30, 2015
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Do not buy any thing from groupon thay have no exchange and no return policy, in short they are cheaters,,,

Address: Gurgaon, Haryana

after speaking to customer care i wrote this email to CEO groupon.. but it is shame that no one has responded... CEO GROUPON, The Short ordered by me for size 36 needs change to size 38; but the same ws declined by your customer executive, the product is packed and tags are intact, but this is poor that you sell products without size change possibility of customers unlike amazon, or flipkart or myntra i need REFUND OR SIZE CHANGE...
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V
vipreet
from Hyderabad, Telangana
Jun 6, 2015
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Group not refunding my money back

Address: Hyderabad, Andhra Pradesh

I received the Groupon order # 98633ECED4 - Kawachi Group - Blue Wardrobe Organizer Pack worth Rs 999 on 5-June-15 and did not like the product as they were quality issues. I immediately sent an email for cancellation of my order on 5-June-15. I received a response that goods cannot be taken back as they are not defective or damage. What should I do in case I did not like the product, the pictures were deceptive on the website and the quality...
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B
Bhim-Singh
from Delhi, Delhi
Jun 6, 2015
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Groupon.co.in is misleading customers with product size and not ready to refund

Address: New Delhi, Delhi

I bought an online Bendly Backpack which is around Rs. 549, When I bought there is no description on size in the title heading of this bag. check the attached image where it is very difficult to find the size of this backpack. Images are also misleading. Other sites clearly showing the bag size in their title as "Bendly Small Backpack Light Blue" in snapdeal, "Bendly KB4 10 L Small Backpack" in flipkart but groupon.co.in does not show while...
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D
deb1991
from Pune, Maharashtra
May 13, 2015
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Refund not received

Address: Pune, Maharashtra

I had booked couple of deals on Groupon. While booking it showed status as failed so I did not receive any coupons from Groupon. I had paid for this deal via Paytm. As deal had failed I asked Paytm for refund. I had lodged the same complaint 5 times (Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected] and got the same reply that issue has been resolved but I did not see the amount on Paytm wallet...
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B
bipinjalan
from Kolkata, West Bengal
Mar 26, 2015
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Product not delivered as promised

Address: Howrah, West Bengal

I had booked a Bean Bag on 12/03/15 on the website GROUPON INDIA and had paid Rs.1299. The delivery period was given as within 10 days of the order. The expected delivery was within 22/03/15, but there was no shipment till 20/03/15. Upon contacting there customer support I was given a shipment track AWB number, which again proved wrong as the Shipper told they had not delivered the product for shipment and they are waiting for the same from...
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K
koolsani007
Mar 4, 2015
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Misleading people with printing wrong cancellation policy in Voucher

Address: Kolkata, West Bengal

Hi GroupOn Support Team, My am requesting for cancellation for two voucher which was purchased from GROUPON site on 30-Dec-2014 (Attached copy). We had gone to collect the passes before the party, but looking at cheap group of people had entered for stag entry. Some cheap groups were already misbehaving before we enter the place, seeing these we planned not to enter (passing bad comments and even try to push and touch). As a couple,...
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piyush kalyani
from Pune, Maharashtra
Feb 7, 2015
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Product not delivered and Customer care not responding to query

This is complaint against GROUPON as my ordered product was not delivered within given time lines after after complaining to the customer care nobody has responded for 2 days now. GROUPON Code[protected]W4 Complaint number with Groupon customer care side - 1278175...
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M
Mazahir Chahwala
Jan 15, 2015
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NO DELIVERY ON TIME AND NO REFUND AFTER CANCELLATION OF ORDER

Address: Ahmedabad, Gujarat

RESPECTED SIR, I HAVE PURCHASED Orange Snack Maker FROM GROUPON.CO.IN (CODE:-0070195RUU) ON 1ST JANUARY.2015 THEY HAVE TOLD TO DELIVER IN 10 DAYS.WHEN THEY DOES NOT DELIVER IT WITHIN TEN DAYS I HAVE COMPLAINED THEM ABOUT IT SO THEY TOLD ME TO WAIT FEW MORE DAYS.FINALLY I CANCELLED MY ORDER DUE TO LATE DELIVERY AFTER 13 DAYS. NOW WHEN I CONTACTED THEM FOR REFUND.THEY ARE NOT REFUNDING MY AMOUNT AND SAYING ME THAT THE PARCEL IS IN...
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