Claimed

HappyEasyGo Complaints & Reviews

1
Updated: Jun 10, 2024
Complaints 1550
Resolved
97
Unresolved
1453
Contacts

File a complaint to HappyEasyGo

Having problems with HappyEasyGo?

File a complaint and get it resolved by HappyEasyGo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HappyEasyGo reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anshu G
Dec 14, 2022
Report
Copy

Refund not processed from 3 months

The below flight was cancelled by the airline in the end of August 2022. I have received confirmation from airlines that they refunded the money to Happyeasygo in early September.
Despite my several attempts to get my refund for this ticket, I've not received my money even after 90+ days.
Now, we are not even able to reach them on any of the customer support numbers. They are not even responding to our emails.

PNR...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh@310
Dec 14, 2022
Report
Copy

Refund not yet received

I am booking a ticket with order number[protected] and PNR number ZMI4PS (Guwahati-Cochin). From the above ticket, I cancelled one of the passenger ticket with PNR/Booking Reference with IndiGo (JWYGQM) on 18th November, 2022. According to IndiGo, they refunded 11, 449 rupees to the travel booking partner or travel agent. However, there has been no word from Happy EasyGo. I am attaching some of the documents related to the above issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
I had made a Airline ticket booking through HappyEasyGo on September 07 Sep 2022 under full refund offer. I had to cancel the ticket and customer care executives of HappyEasyGo have confirmed that the full refund would be initiated in 10 days. Now it’s been more than 100 days and they have still not refunded my money. I have done several follow ups, however, only getting automated response from them that we are looking into this.
-booking...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VishalSinghal jp
Dec 12, 2022
Report
Copy

Fraud

Have booked a ticket from there website on 11/12/2022 from banglore to New Delhi and a sum of rs6040/- was been deducted from my account and I dint receive a ticket from there end. Even after trying to get to their customer care I could not get through it and it was of no use. I request you to help me get my amount refunded...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VishalSinghal jp
Dec 12, 2022
Report
Copy

Fraud

Address: HappyEasyGo Head Office Address AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015
Website: www.happyeasygo.com

Had booked a ticket online through there website from banglore to New Delhi on 11/12/2022 and the amount of 6040/- was been debited from my card and I dint receive a ticket from there end. I tried talking to them on the Customer care but it was of no use. This is a fake company who is been cheating and looting on to people. Requesting you to help me get the refund from the come...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VishalSinghal jp
Dec 12, 2022
Report
Copy

Refund of 6040 on fake booking of ticket.

Address: AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015
Website: www.happyeasygo.com

I had booked a ticket for Bangalore to Delhi on 11 dec 2022, where the amount of ₹6040 had got deducted immediately from my bank, but the tickets were not issued or booked. I tried reaching out to the company on n no., But it is of no use. This is a bloody fake company where they are cheating and looting people for no reason. Plz help me get back my refund amount.
The track id of my ticket is:[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Gurgaon

I had booked a flight ticket, where my amount of 6040 was deducted, and the booked ticket got cancelled automatically. Now I want my refund back. Tried to reach n no. Of HEG but of no use. It's bloody a fake site. Trying to fool PPL and cheat them.
The track id of my ticket is:[protected].
I want my refund ASAP....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ak_12a
from Delhi, Delhi
Dec 12, 2022
Report
Copy

Ticket cancelled but payment not refunded

Address: House No 505, 2nd Floor Near khairpur Chaupal Khairpur, Village gurudwara road kotla mubrak pur

I have booked my ticket from happyeasygo from patna to delhi on GoAir.

On the first attempt the payment was failed and ticket not booked.

I have booked another ticket using the same portal 2nd time and this time the payment was deducted from my account but ticket was showing in cancelled status.

i raised a request for refund on customer care but as they said your amount will get refunded in...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nishrahu
from Bengaluru, Karnataka
Dec 12, 2022
Report
Copy

Regarding E-ticket on mail

I have booked ticket today through happyeasygo, I can see the details on site, but did not received e-ticket in the mail.

Kindly help me with the same....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saswatcoolboy@gmail.com
Dec 11, 2022
Report
Copy

Not refunding amount RS 4367.00.

Address: AIHP PALMS, (2ND FLOOR) PLOT NO. 242 & 243, UDYOG VIHAR, PHASE 4 GURUGRAM Gurgaon HR 122015 IN .

Hi,
I had booked a ticket on 5th Nov from Banglore to Bhubaneswar for date of journey on 12th Nov through HappyEasyGo app..My order ID is[protected]. Due to my personal issue i cancelled that ticket by indigo airline and was confirmed by them the full amount Rs 4367.00 refunded to the HappyEasyGo has been completed. But HappyEasyGo they are giving my refunded amount to me its been a more than1 month if i call their customers care...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
talha ahmad
Dec 11, 2022
Resolved
Report
Copy
Resolved

Money deducted from account but tickets not received neither refund received

My order id is[protected]
I booked two tickets from PAT- BLR yesterday at around 3 pm. The money got deducted from my account and it said I shall recieve my tickets within an hour. Its the next day and I still haven’t recieved any ticket or any refund for my order. I got a message saying refund is approved but no money was refunded.
I tried calling every given number of HEG on the internet, two email ids, twitter...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Ukumar1
Dec 11, 2022
Report
Copy

Refund amount pending

I had booked a flight with cancellation protection through happyeasygo from Patna to Bangalore flying on 3rd September 2022.
I've cancelled the flight on 1st September 2022 and I was said that I'll get the refund amount in next 10-15 days. I waited for 15 days and again checked with their customer care then they told it'll be refunded in 45-90 days. Even after completing 90 days I didn't get my refund.
Now, they are not replying...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshul45
Dec 11, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Resolved
Report
Copy
Resolved

Kindly initiate my refund amount - hotel booking

Website: happyeasygo.com

On 10dec 2022 at 2:32 I booked a room in hotel golden tulip via happyeasy go web with complete payment and received the confirmation mail as well from Happyeasygo, During my checkin date hotel staff denied me to checkin and said we don’t have any booking for your name as well as confirmation number not approved by our end.
Please help to solve my issue and initiate a amount asap.
Anshul Bharti
HEG ID
[protected]br...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
saswatcoolboy@gmail.com
Dec 10, 2022
Dec 11, 2022
This thread was updated on Dec 11, 2022
Resolved
Report
Copy
Resolved

Nor refunding amount Rs 4367 after cancelling my flight ticket.

Hi,
I had booked a ticket on 5th Nov from Banglore to Bhubaneswar for date of journey on 12th Nov through HappyEasyGo app..My order ID is[protected]. Due to my personal issue i cancelled that ticket by indigo airline and was confirmed by them the full amount Rs 4367.00 refunded to the HappyEasyGo has been completed. But HappyEasyGo they are giving my refunded amount to me its been a more than1 month if i call their customers...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shahid7433
from Delhi, Delhi
Dec 10, 2022
Report
Copy

Refund issues

Address: Saket Delhi

I booked two tickets first in 12 dec then on 11 dec both of which they cancelled and left me with no other option. Don't refund my money yet and while on calling on the customer numbers they are either switched off or invalid. I had proof if everything from transaction received by them successfully to transaction id, ref id, collect id, order id send by them in my respective email and still nit responding well when contacted through email....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrutisal
Dec 9, 2022
Report
Copy

Company not refunding money

I booked teh ticket from del to mumbai on 1 Sept through this site and cancelled it. It was full refund ticket. Its been 3 months they have not provided me refund . their phone number does not work. they do reply on emails. Ticket is not visible on their site now.

PNR - 6XYAF6
Order Id[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arabinda77
from Neemrana, Rajasthan
Dec 9, 2022
Resolved
Report
Copy
Resolved

Air Ticket Automatic Cancellation but No refund yet

Address: HappyEasyGo Head Office AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015

Order ID[protected]
I have been booking air ticket with happyeasygo since last 3-4 years. I never had a single complaints till may'2022.
Today i booked a ticket with the above order id.
After few minutes of payment; i got a text that they have processed a refund against my order but no such amount received in my bank account. Usually it should be refunded back immediately.
Moreover their customer service...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arabinda77
from Neemrana, Rajasthan
Dec 9, 2022
Resolved
Report
Copy
Resolved

Air Ticket Automatic Cancellation but No refund yet

Address: AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015
Website: www.happyeasygo.com

ORDER ID:[protected]
I have been booking air ticket with happyeasygo since last 3-4 years. I never had a single complaints till may'2022.
I booked a ticket with the above order id.
After few minutes of payment; i got a text that they have processed a refund against my order but no such amount received in my bank account. Usually it should be refunded back immediately.
Moreover their customer service number...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirti1305
Dec 9, 2022
Report
Copy

Refund not initiated

I had booked a flight from Bangalore to Patna but it was rescheduled so I opted for cancellation. I have not got the refund yet. Airlines has initiated refund but still I have not received my money...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rabiasiddique
Dec 8, 2022
Report
Copy

Transaction Failed and Amount Debited from account

I had made a flight booking from Happy EasyGo on 22nd nov, While making the booking, When I was directed to the payment page, and I entered the details of my card, the transaction failed and I was re-directed to the start window to initiate the booking. Cause I was unable to make the booking through this platform. I booked my tickets through another platform.
After a few days When I checked my statement I saw my amount was debited...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR