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Updated: Jun 10, 2024
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Bad 😕 It seems that HappyEasyGo has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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No refund
Not refund amount
Ticket cancelled but payment not refunded

HappyEasyGo reviews & complaints page 5

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A
asgowarkar
from Mumbai, Maharashtra
Feb 6, 2023
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Air ticket refund

Address: mumbai

Bank Details For Refund
PNR No. Y3MEJ, YJN9T, JQYG2, Y3NTL, ZB9ED & RETURN JOURNY PNR No. HQMHL, YJNK4, YHYVJ, Y2CSK
Name of Customer as Per Bank (Only Travelling Passenger) ANIL SHESHRAO GOWARKAR
Bank Name STATE BANK OF INDIA
Bank Account Number [protected]
IFSC CODE/NEFT CODE# (Mandatory) SBIN0008239
Amount Rs. 73, 159 (Rs. Seventy Three Thousand One Hundred Fifty Nine Only)
Bank Branch...
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V
Vjkrish
from Chennai, Tamil Nadu
Feb 5, 2023
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No refund of flight ticket

No refund of flight ticket after 90days also...
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D
Dwaniramchandani@gmail.com
Feb 4, 2023
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Refund not received and no1 responds to customer care no. Or email ID

I have a ticket booked for which i want refund. I tried contacting multiple time via calls and emails but not receiving any respond.
Help to resolve the same at the earliest...
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D
Dwaniramchandani@gmail.com
Feb 4, 2023
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Refund of the ticket and contact no. Of customer care is not reachable

Hi,
The customer care is not reverting over call nor over email.
No1 is there to ans
Dropped multiple mails and calls so that my issue is resolved. I wanted my refund on cancellation made....
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N
neha.pd18@gmail.com
Feb 4, 2023
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Refund pending

This is with regards to the refund against my PNR no ZW9GGZ and Invoice No: HEGFD[protected] which was cancelled by the Indigo airlines.

Its been more than 90days that my refund is still pending via Happy Easy go.
There's no response from customer care service via mail/call....
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D
Dipusonu11
Feb 3, 2023
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Payment Done But Ticket not Confirmed

Dear Sir/ Madam,

I have booked ticket from CCU to DEL for 2 passengers through HAPPY EASY GO. Payment was Done but Ticket is not confirmed .

Trip ID :[protected]
I tried to contact the customer care but call drops & also sent mail to customer care but not responding.

Please help resolve the issue & refund the amount of 16656/-...
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J
Jaya Bashishtha
Feb 2, 2023
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Non refund of airline initiated flight cancelled booking amount

This is pertaining to PNR:NUI54H . The flight was cancelled by the airline. The issue is refund initiation button is non functional in the app. The booking amount is INR 9536/-. The refund is initiated from indigos 's end but the booking app that is happyeasygo is not initiating. All the consumer helpline number is non functional in the app and the consumer helpline mail ID is not responding....
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R
ruchika1203
from Mumbai, Maharashtra
Feb 2, 2023
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Refund not issued even after 90 days

I had done a booking for flight for 3 rd Oct which was canceled by airline. I have not got my refund yet though it has been more than 90 days now.

Trip id:[protected]
Amod kumar
G8373, ranchi to mumbai...
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C
chinchin1
from Bengaluru, Karnataka
Feb 1, 2023
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Refund not received

Address: Gurugram

Hi Team,

Its been 4 months since I have cancelled my tickets and as promised by your support team, I haven't received the refund amount till now. Request you to please check the issue.

These following are the order id and trip details.

BBI-BLR --

Order ID:[protected]
Trip ID :[protected]

BLR-VTZ --

Order id:[protected]br...
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S
Shrikant Anshu
from Bengaluru, Karnataka
Feb 1, 2023
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Cancellation refund

Address: Gurugram

I booked Bangalore to Patna flight in July 2022 and cancelled the same in August 2022 but till today I have not received my refund money and on the app it says refund calculating. No one picks the call or reply on the mail Please help me in getting my money which is round Rs. 6000...
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A
Abhishek Pastore
from Bengaluru, Karnataka
Jan 31, 2023
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Refund not received after 5 months

Website: Happyeasygo

Hi Team,

Even after 5 months i have not received refund. My flight was cancelled from airline side and they have refunded amount to Happyeasygo but happyeasygo is not initiating refund.

I have tried reaching them multiple times, firstly there is not response or even if there is then they will just mention we are working on it.

Order Id[protected]
Date 09-Sep-22...
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H
Harsh Tharani
Jan 31, 2023
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Refund Not Processed

I have cancelled two of my flights however i havent received refund for same and its been more than 3 months.
Happy easy go customer care no are not reachable. I have mailed couple of times on their mail id [protected]@happyeasygo.com but got no response
Pnr no 6E6317 and pnr no 6E511
Name Radhika Bharani...
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H
Harsh Tharani
Jan 31, 2023
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Refund not processes

I have cancelled two of my flight tkts and uts been more than 3 months but no tefund is processed from happygoeasy.
Their customer care no are not reachable
Have mailed them on their email id [protected]@happyeasygo.com but have received no response.
Pnr no for Flight 6E6317 and 6E511
Name of Passenger Radhika Bharani...
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K
Kumar Sameer Ranjan
Jan 30, 2023
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Refund not issued for 9 months

On April 27, 2022, I had purchased a ticket from Patna to Bangalore.
I saw an error in the passenger name after making the reservation, so I immediately called Indigo Airlines to cancel.
Indigo said that the refund was processed immediately.

After waiting three days and calling Indigo since I hadn't gotten the money, they informed me that the refund had been given to HappyEasyGo.

So on May 1st,...
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N
Nehal1998
from Siliguri, West Bengal
Jan 30, 2023
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Refund Not Credited. FRAUD! MENTAL HARASSMENT!

Address: AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015

I had booked SpiceJet round trip tickets for 2nd and 4th of August, 2022 via HappyEasyGo. Since the 2nd August tickets were rescheduled by more than 24 hours, the tickets were cancelled and full refund was initiated from SpiceJet's end. (Evidence recorded with me).

Following are the PNR numbers:
1. BELFPQ
2. HDRVNT
3. DEQGQQ
4. K9DZ6C

Total refund amount for tickets : Rs.22, 899.00br...
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N
navjotdhillon
Jan 30, 2023
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Amount not refunded

I had cancelled my flight ticket that was from DIB - BLR dated 24th December, 2022 on 22 December, 2022 but I have not received any refund from HappyEasyGo yet. I contacted the Vistara support team and they told me that they have already refunded the ticket to HappyEasyGo on 25 December, 2022. HappyEasyGo people are not responding to repeated emails as well as on the 4 customer service numbers provided on their website.
Please check...
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M
MonishPrakasan
from Bengaluru, Karnataka
Jan 29, 2023
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Booking denied but not getting refund

My parents had travelled to Manipal on a medical emergency on the 27th oof January, 2023. They were unable to find any hotels with vacancies due to some rush in the city due to some event. I was trying to help them out by booking a place. I stumbled upon a '1 room left' at Country Inn and Suites by Radisson, Manipal and the booking partner available as HappyEasyGo. I did not think twice as my parents had been struggling for hours. I went...
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D
Devansh Jalan
Jan 28, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Flight ticket was not sent and payment was debit from credit card.

Due to the website crash the ticket was not booked but the amount was debited from my credit card. Happyeasygo sent me an email to pay for the same. But the ticket was booked and didn't sent me the ticket. Now they are not refunding me the & that flight has departed...
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D
Devansh Jalan
Jan 28, 2023
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Flight ticket was not sent and payment was debit from credit card.

This is to inform you that I had being booking a flight from Delhi to Mumbai but the flight was not booked and payment was debited. Also the ticket was also not send by your team. On enquiring of the refund your executive told me that the ticket was booked and the flight has already departed. I want a refund for the same because this is the management issue from your side not mine....
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9
9610400150
from Jaipur, Rajasthan
Jan 28, 2023
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Flight booking refund not processed

My cancellation refund not processed even after 20 days. Happy easy go says maximum 14 days but not yet received. Indigo processed them on same day of cancellation but they are not reverting on mail & call also pnr- PL1LSY
CONTACT-[protected]
Mail - [protected]@gmail.com...
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