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Hathway Complaints & Reviews

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Updated: Dec 29, 2024
Complaints 6933
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2007
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Hathway reviews & complaints page 344

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B
Bidisha Chakraborty
from Delhi, Delhi
Nov 17, 2008
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Deposited Money for installation of Broadband connection 11 days back but nobody has turned up yet.

Dear Sir/Madam,

I am Bidisha Chakraborty, currently residing in Sindhi Colony, Hyderabad. I am working with Satyam Computer Services Ltd.

This is to bring to your notice an incident that happened to me.

I had applied for a Quarterly plan for hathway Broadband Internet connection (128 KBPS, Unlimited UL/DL per Month) for an amount of Rs.1123 on the 7th of November 2008. Generally installation...
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G.S.Murthy
from Hyderabad, Telangana
Nov 17, 2008
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Connectivity closes while using and is very slow against 1 MBPS speed as promised by The@y

Dear Sir,

I have taken a broadband connection at Hyderabad(A.P.)from above company on 1st Set 2008 and my consumer no. is 354798. I paid Rs1124/- for a period of four months.
Right from the day of installation the internet connection is not working properly and so far i made four complaints to their customer service no. apart from sneding mail with detailed complaint. Till date they have not corrected the problem or...
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R
rajat
from Mumbai, Maharashtra
Nov 14, 2008
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internet speed

i want to suggest all the internet users that instead of going for hathway internet connection, its better to go to cyber nets or activate GPRS on your mobile. its the bullock cart in car race. they promise to give a speed but later they are not able to provide the half of the promised speed. and thy are not able to solveany technical problems simply thy lie that one of their technical person will call and solve the problem. this company...
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A
aks
from Mumbai, Maharashtra
Oct 25, 2008
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channels blocked

Complain against Hathway (Cable Tv) Can anyone reply

Hathway has stopped sahara one and sahara filmy channel, sahara samachar and some other channels of sahara in

mulund, thane and many other places

In Goregoan the sahara channels are showing . i asked them why they
said because in Goregoan there is CAS system


It is more than 10 days and they are not starting itbr...
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A
aks
from Mumbai, Maharashtra
Oct 24, 2008
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Complaint against Hathway (Cable Tv)

Hathway has stopped sahara one and sahara filmy channel

It is more than 1 week and they are not starting it

what to do
are they allowed to stop any channel and take same monthly rent from all customers

I[censored] cant help then please forward to the deparment or person who can help
thanks very much

please do reply back...
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S
Sandesh
from Vadodara, Gujarat
Oct 23, 2008
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money duped

I took a hathway connection last year from hathway connection worked for two three days and they had some cable issue regearding some permission cnnection never got connected nobody ever bothered to call em to let me know status I asked to disconnect no money refund phone call money lost wasted teim by personally visiting tehy are CHEATS. I am mentioning Baroda hathway so many emaisl alsow waist. i am working person if I keep on visiting...
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K
Kamalanathan
from Bengaluru, Karnataka
Oct 23, 2008
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horrible service

I had a postpaid internet connection with hathaway and had been facing horrible problems .The bills never came to my residence.So every 2 or 3 months my connection used to get disconnected for non payment even without me receiving a bill / intimation about the disconnection.this kept happening for more than 8 months even after repeatedly complaining to customer care.Apart from that, Connections used to be down frequently down and if you speak...
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M
Mrs.A.Vathsala Anuthabaran
from Noida, Uttar Pradesh
Oct 21, 2008
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In change of mail id

As per the telephonic conversation i hereby submit my complaint ... the present id so called [protected]@hathway.com should be changed to "vathsala [protected]@hathway.com"... so I request to do the same as soon as possible......
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S
sarabjot singh makkar
from New Delhi, Delhi
Oct 19, 2008
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Poor Connectivity

hi
this is to inform u that i had using the hathway internet connection but i am very unsatisfied with these people as on every second i had lost my connection and than after making the several complaints they came and repair the connection temporarily due to which i had lost my connection on every second day and also after giving them so many calls they didn't give any response and every time i had to send a mail so they had...
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Sarvesh Kumar
from Mumbai, Maharashtra
Oct 18, 2008
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No Customer Care, No Help Desk

My user Code is 360426 & I am using 1024 Kbps Expressway Plan (1Mbps). It is 4 Months Prepaid Plan and Download limit is upto 4 GB. In this Plan the download speed must be 1024/8=128, but my download speed is below 6 Kbps. I call in Customer Care for this problem, but I think there is No Customer Care, No Help Desk to solve your problem.
Everytime their helpdesk executive said that sir here is ok, our server shows your speed is...
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Subrat Dwibedy
from Chennai, Tamil Nadu
Oct 18, 2008
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Abrupt termination of service without refunding money

We had taken a 256 Kbps broadband connection from Hathway in May 2008. In October 2008, the service prodider suddenly terminated the connection. Hathway had charged Rs. 1000 as installation fees. When we contacted Hathway, they replied that nothing could be done now and the money was as good as lost.
I am still in a state of shock about the apathy and unprofessional conduct demonstrated by the company.

Please don't...
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Rahul Vasant Jadhav
from Mumbai, Maharashtra
Oct 17, 2008
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Improper Service

Hi,
This is Rahul Jadhav from Mumbai.
I bought the services of internet connection from Hathway Internet Services in August.
My account no. is 350944
There is problem with the network right from day one.
Not a single day I was able to use the net facility without disturbances.
When contacted the help desk, the executives replied very rudely as if they are doing some kind of favour on me.
The...
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S
Sarvesh Kumar
from Mumbai, Maharashtra
Oct 17, 2008
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Bad Service

I am using Hathway Internet and my User Code is 360426. I take 128 Easyway Unlimited Plan from Hathway Internet in September. The download speed is very bad in this plan, if you take 128 Kbps Plan then download speed must be 128/8=16 Kbps, but my download speed is between 2-6 Kbps.This is very bad speed in 128 Kbps plan. I complaint many times in customer care but they don't give me satisfactory Answer. They said that our helpdesk Executive...
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submahipal shah
from Surat, Gujarat
Oct 13, 2008
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7 days intenrnet connection is not available

sir iam serving in army colaba -05and my internet account number is 355600 on date 04/9/08 . but before seven dys internet dead complaint i summited to these telephone numbers are [protected] & [protected] but my internet is not open and tell me that my lan card is defective but i have two personal computers & two lan cards . so i ultimate change the computer but nmy internet service is not startingultimately i talk them to talk about...
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N
Naveen Shetty
from Bengaluru, Karnataka
Oct 13, 2008
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Connection

On 16th Sept 08 in Bangalore, I paid Rs 450 for a Hathway broadband connection to a sales agent. It has been nearly a month from then and the connection has not been installed yet. The initial promise was to install the connection within 4 working days. Since then i must have called the customer service center at least 15 times, every time getting a false reassurance that my complaint had been registered and the field engineer would contact...
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H
Hitesh raythatha
from Pune, Maharashtra
Oct 8, 2008
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Treating customer like bagger for providing service after receipt of payment

Respected Sir, I {Hitesh Raythatha} am a proprietor of M/s MARTAND TRADING COMPANY, HYDERABAD. I 'm a customer of Hathway Broadband Internet vide customer reference number is 266625 I paid sum of Rs3708/ by cheque number 940255 on 20.05.2008 of Punjab National Bank to the company for providing service of Internet for one year. I have shifted my premises on 23rd September and request service provider to give connection at my new premises....
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Arun
from Bengaluru, Karnataka
Oct 8, 2008
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Set top Box

Hi,

I want to log a complaint. We have recently bought a set top box from cable operator but they were not able to fix it in the right way after 2 days we are now getting only digital cable but not analog cable. The operator was behaving in a rough and rude manner and we gave him 800 rupees and he told that we should change the wire also but it seems good. Now it is one week if we call them there will be no response (mobile...
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taggarwal
from Mumbai, Maharashtra
Oct 5, 2008
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WORST COMPANY TO DEAL WITH

DEAR SIR,

ACCOUNT NO 356508

MY COMPLAINT IS PENDING FROM 17TH SEPT COMPLAINT NO.1884370
I CALLED UP AT YOUR OFFICE Y AND I WAS PROMISED THAT THE CONNECTION WILL BE RESUMED
MR SACHIN FROM LOWER PAREL OFFICE WAS SUPPOSE TO GET THE WIRE CONNECTED WHICH WAS BROKEN
NOW I GOT A CALL FROM [protected] AND THEY ARE UNAWARE THAT THE FIBRE OPTIC CABLE IS BROKEN AND THEY ARE ASKING TO CHECK THE MODEM.br...
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N
Nakul
from Noida, Uttar Pradesh
Oct 2, 2008
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Very poor speed for high speed connection

Dear sir,

I am using 1 mbps (= 1024 kbps) plan but i am getting the speed between 152 and 630 kbps maximum. I have called and mailed from last 2 months they are not even response my complaints. If i give over pressure they come and check and then they will say, will send engineers. Thats it. I have bought a package of 4 mths so i am able to disconnect also. I am suffering too much and some times its a frequent disconnection...
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Swati Sujit Goud
from Pune, Maharashtra
Sep 26, 2008
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Refund of amount

I am holding an internet account (account no 265494 ) under tariff plan P512IP 512 Intro-pack plan and already renew and paid amount of Rs.1800 by axis bank cheque (Ch.no-007114) in JUNE.

But internet connection is not working from 1st week of June as society won’t allow for cabling
and requested company many times to take any necessary action and plesae refund my amount, by mailing them and even by personaly...
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