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Hathway Complaints & Reviews

www.hathway.com

1.5

Updated: Feb 18, 2025

Complaints 6940

Resolved

2007

Unresolved

4933

So far, so good. Hathway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hathway will keep up the work and continue to help more customers with their concerns even better 🤝

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Connection Shift denied

Payment failed status but amount deducted

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harassment / torture

Delete my hathway account

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Internet not working they are solving the issue

Company Executives are threatening users pressuring to activate the connection

Installation delay

Hathway reviews & complaints page 9

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My request id 683885

My shifting in progress since 15 day but not done yet

after 7 day GTPL installed cable after three day router installed but currently internet coming yet customer care say IN progress, i think my plan over then GTPL call your plan was over but no one can call your shifting was done today or other day...

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Here, i registered shifting request, but it's already 15 day first after 7 day cable installed after 3 day router was installed

but internet not coming

we charge for shifting and delay was GTPL such looser strategy

Request id: 683885...

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Address: House no 148, Village High road, Beside Pen and Pencil School, Sholingnallur, 600119

I want to disconnect my current hathway connection. Moving to another city, so please disconnect and settle the things....

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I need to reset my password, and I am unable to do with the browser.

Kindly reset my password for my admin...

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Please deactivate my account and remove my contact number. I don't want to renew as I have moved to different place. I have asked many times to collect the device and stop calling me. But I am receiving multiple calls still....

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Address: 708- third floor,s.k ind soc,Dumbhal,surat

My hatway account -[protected]
My internet is not a propar working to date[protected]
My tickit no[protected]w435975
I call to hatway customer care 25 call but not a my problem slove and not a refund to money ....

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Address: Chennai

Even after informing the customer care representatives to terminate my connection, I am daily getting calls (sometimes 10 times a day) to renew my account and offers. Kindly help me with this....

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Address: Kolkata

I have tried to recharge my hathway broadband account i.e. [protected]. But it took longer than expected and showed some error on the page but the amt of rs.472/- has been deducted fo my bank account..My broadband account remained inactive but amt has been deducted.My location is in Kolkata..
Contact: [protected]
Mail: [protected]@gmail.com...

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I have paid 3 months in advance an amount of Rs. 1814 (including taxes). I have to move to a new house however in the same premises. I raise a change of address request on Hathway Apps. The next day technician called me and asked me to cancel the service because my new location was non serviceable. So I called Hathway customer service and the associate was so unprofessional and impolite that he wasn't bothered about my query. Repeatedly he...

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Address: DELHI

Kindly stop this mental harrasment by calling me 10 times a day for renewl even though i have deactivated my account several times and informed about collecting the router several times

remove my account no- [protected] from your database and stop calling me immediately...

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Hi,
I live in delhi. But from last 4 month I am in my hometown. I get call from Hathway executives that "sir you please recharge". I already told them everyday I get the call that "I am in my hometown and I will recharge when I get back to delhi". But after that I get call everyday and some time they told me that please return the modem.

It is very harshment for me to get call everyday and answer samething....

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It has been 1 year since I discontinued the hathway service but they are harassing me daily to renew it. It has gotten worse when I narrowly missed an accident while navigating google map and driving due to their sudden call on my phone. Is there any authority where I can complain to teach them a lesson for unlawfully harassing a common citizen and putting his life in danger because their potential business is more important than daily activities...

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Address: 2, 2nd Cross Road, Vishveshwarya Layout, Hebbal

Website: Hathway www.hathway.com Hathway

Hathway scammers...

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I have recharged for 3 months for 1770, the transaction was successful and money was deducted, immediately I was logged out of the system and since then if I am trying to login it’s showing customer not found...

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Address: Mumbai

I paid for 1yr service for hathway and got all details on mail to be assured from hathway’s official email id. They disconnected my service in 6 months. This company is FRAUD. Taking public’s money and NOT PROVIDING WRITTEN COMMITTED SERVICE!
Please let me know if proof are required. I have everything in place....

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My account no is [protected].
I am not using Hathway account as i have moved from that place.

Please delete my account completely and also deactivate my number from your record.

Your agent are daily harassing me by calling me.
Please do it as soon as you can....

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Hi,
My name is Ramesh.Tanamgari
. I took hathway connection in bangalore and I vacated house in bangalore and recently I couriered hathway device to bangalore house address even though I'm getting calls frequently from hathway. This makes me disturbing daily and irritating also.
Please take necessary action and do the need full.

Name: Tanamgari Ramesh
Phone: [protected]
Mail: ramesh.[protected]@gmail.com...

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I am Namrata Yadav registeration number- [protected]
I am writing this letter to inform you that my internet connection is disturbed for the last two days. I am facing trouble as I am having exams, and most of the work is done online, and for that, I need a proper internet connection.
Kindly resolve this issue as soon as possible
Thanking you in advance...

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My name is Nishanth K my connection no:[protected] .Iam going outstation for 1 month so I did’nt renew my plan for that I received calls from hathway I informed to the executive he also said I will noted down sir.but till now im daily receiving calls more than three times a day your plan expired renew sir I already said im going outstation .then why Im keep on receiving calls from hatchway its torturing for me...

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They spam continuously. They call 6-7 times everyday inspite of me terminating their services. I have blocked uncountable numbers from Hathway and yet they keep calling from new numbers. It took me months to get them to stop calling and even after that they call to ask if I want the connection again....

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