Submit a Complaint
Claimed

Hathway Complaints & Reviews

www.hathway.com
1.5
Updated: Feb 18, 2025
Complaints 6941
Resolved
2007
Unresolved
4934
So far, so good. Hathway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hathway will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Hathway

Having problems with Hathway?

File a complaint and get it resolved by Hathway customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Hathway

Recently resolved complaints

View all complaints

Most useful reviews

118
harassment / torture
80
Delete my hathway account
34
Refund after cancellation of Hathway broadband

Featured stories

Internet not working they are solving the issue
Company Executives are threatening users pressuring to activate the connection
Installation delay

Hathway reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
banglorian9782
Apr 19, 2023
Report
Copy

10 calls per day

Hathway agents are calling and harassing me 10 times a day even after DISCONNECTING THE CONNECTION AND RETURNING THE MODEM....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav rohokale
Apr 18, 2023
Report
Copy

Blackmailing harrshing

Address: Mumbai

As call conversation hathway official says pls recharge ur I'd and ur relocation fees free of total wrost service
कंपनी के तरफ से मुझे बोला गया था कि आप रिचार्ज करो उसके बाद आपका शिफ्टिंग का चार्जेस नही लिया जायेगा मेरे को रिचार्ज करने को...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
digital entrepreneur
Apr 18, 2023
Report
Copy

Network

Address: marthanda nagar near ganesh temple

This is the worst network I ever used it's buffering a lot waste of time to use this network better to keep another broadcast I was calling one day 10 times to this broadcast but even their not clarifying my network issue I raise a complaint to remove this network issue or else remove this broadcast from here...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Choudhari
Apr 15, 2023
Report
Copy

Daily call from support

Address: Hadapsar, Pune, maharashtra

Its been 3 months, I have discontinued the service from hathway and informed them about it. They still call me everyday and ask the same stupid question. It feels like a harassment now.

The support service also as pathetic as their internet service....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek thakar
Apr 10, 2023
Report
Copy

Tranfering setup box

Address: Baroda

Team

My cable TV recharge available till 5 may 2023, however last 2 days none of the channel seen. I have already registered complaint in coustomer care. But still issue not resolved.

My registered mobile no:[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Garela krishna
Apr 9, 2023
Report
Copy

Every day I get 10-15 calls.

Address: Sathya Sai school, d d colony,Bagh amberpet ,amberpet,hyderbad.500013

I get 10-15 phone calls daily. Also messages. 10 calls will come even during working hours. They are raising a lot Torture .becouse of recharge....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajnish Manghnani
Apr 8, 2023
Report
Copy

Diffecincy of service

Address: Plot No. 69, Ward 9-B(B), Nilesh Society, Bharat Nagar, Gandhidham, Kutch - Gujarat - 370240

That i have purchased your plan of 50 MBPS for a period of 6 months for ₹ 3700 receipt no. 20230314010440000842380633112000356

Your sales person Mr Bhupesh Fufal and his senior Mr Parth have visited my home and had made promise that your wifi will cover my home ( in area of 10 meter ) after that only we have made the payments,

But after installing it is not having coverage of 10 meters and i have been...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
annoyedcon
Apr 8, 2023
Report
Copy

Repetitive Annoying Spam Calls! Frustrating!!

A few months ago, I moved out of my apartment and deactivated hathway's broadband fiber internet. I got a new connection from some other company but these hatway crooks continuously call me, sometimes 4-5 times a day to get my connection reactivate again. I do not know what kind of marketing tectic is that but it is so annoying. Please get it stopped....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shashi javalkar
Apr 5, 2023
Resolved
Report
Copy
Resolved

Billing related hathway account not active even after making payment

I have made hathway bill payment on 3-4-2023 of ₹ 485 through phonepe but account is still not active, I have also raised complaint in hathway customer service but not solved the issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja Muralidharan
Apr 2, 2023
Report
Copy

Calls Torcher

Hi,

I have been informed that I won't be available for next month on my current residence even though the customer service people keep on calls me 10-20 times to renew the connection.

Please stop your calls.
Account no : [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyansh Apurva
Mar 29, 2023
Report
Copy

Calls after end of subscription

Address: Bangalore

I am being tortured everyday from Hathaway by calls even after telling multiple times to stop calling. They are harassing me mentally everyday. I am no longer a customer and they have to close my account. But instead they are calling me again and again....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mk1213
Mar 29, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
Report
Copy

Hathway representative charges me for a connection I'm not using by lying about what the charges are for. Multiple calls a day

Website: www.hathway.com

We had a Hathway connection in 2020 in Bengaluru, Karnataka.

Account number: [protected]

We moved to another state in the following year. We forgot to return the router while moving.

A while after moving, a Hathway representative messages me. I ask him if their services are available in the new pin code. He says it is not and that I have to return the router. Since it is not possible to pick up...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajkumar021089
Mar 28, 2023
Report
Copy

Reg : Disconnection of my broadband

Hi Team,

I moved to abroad so i would like to disconnect my broadand.

Kindly help me to get it disconnected

a/c No. [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna1143
Mar 28, 2023
Report
Copy

New Connection | Customer Support is Scam | Hathway Broadband worst support

Recently took a new Hathway connection i.e 2 days back and they provided worst to no support till today.

There is no way anyone could reach customer support and get help.

Why I am filing complaint is that, the support numbers they provided for broadband does not help with anything, it is automated IVR and says the ticket is is progress and call gets disconnected. No options to speak or inform issue.
+91...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chandakmohit80108@gmail.com
Mar 28, 2023
Report
Copy

Not providing service after payment

I had requested for a GTPL connection shifting on 13th of March and later on I was told that I need to do the payment before shifting on 20th of March. As asked, I did the payment but there has not been any intimation from your end. It has been 7 days since I made the payment but no executive has been sent to the premises even after the payment. I am highly disappointed with the service that I’m getting. And on 27 March 2023 the customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jithiinnn
Mar 28, 2023
Report
Copy

Refund of Shifting Charge

I requested for connection shift to my new location and paid 300 Rs. After 2 to 3 days they called and told me it was a non-feasible area and couldn't be shifted. So I took a new connection from another broadband company. The problem is Hathway is responsible for refunding me the 300 rs I paid for their shifting service which was not provided to me. Since January itself I am requesting a refund, everyday one agent will call me and ask for...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen9700
from Hyderabad, Andhra Pradesh
Mar 25, 2023
Report
Copy

Mental harassment through calling non stop

I have taken their service I stopped service after 2months they are calling for upgrade the plan I have raised request to stop calling on my number even they are calling me....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
renuka_victim
from chennai, Tamil Nadu
Mar 24, 2023
Report
Copy

Cheating and fake promises

I am existing customer, i reffered my friend to use hathway, so i called this hathway sales rep number [protected], he said i will discount your existing plan from 589 to 421, my friend installed hathway, but sales rep still not picking my calls...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Kumar.G
Mar 23, 2023
Report
Copy

Regarding calls even though disconnected hathway broadband

Hi i have disconnected my hathway broadband connection 3months back and returned the router even though i getting regularly calls to renewal hathway broadband connection i have blocked almost 50numbers but daily i get calls from different numbers please look in to it n do needful...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet993
Mar 22, 2023
Report
Copy

The company is not solving my problem

Address: GTPL RAJWADI NETWORK PVT.LTD RAJWADI: GTPL Rajwadi Network, 120 Ft Bamroli Road, Nr Bhidbhanjan Circle Pandesara

I got the internet connection on the day of 17th Mar and it is on the name of Ravindralal Gupta and on that day during the connection process the connection engineer said that there is high power in the connection ( POWER OF 32-33) and instead of reducing the power and making the connection better the just connected the broadband and said if there is any problem occurred the call the costumer care they will help you.
From that day...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sify Broadband
3.5
(113)
RaajNett
1
(344)
Meghbela Broadband
1
(94)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR