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Hathway Complaints & Reviews

www.hathway.com

1.5

Updated: Feb 18, 2025

Complaints 6940

Resolved

2007

Unresolved

4933

So far, so good. Hathway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hathway will keep up the work and continue to help more customers with their concerns even better 🤝

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harassment / torture

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Hathway reviews & complaints page 8

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I had a Hathaway internet connection five years before and stopped using it after a while. But even today I get unwanted marketing calls from them even after registering a. DND and asking them to remove my phone numbers from their contact multiple times. If I block one number they call from another and it became a nuisance....

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Complaint UnResolved...

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Its been more than 2 years since I got my connection disconnected from hathway. And even till told once in every 3 days they call me saying that there is an offer, i have informed hundred times that I am not interested and to take of my number from there customer list but they never do. Since calls come during working hours it's like torture and nuisance. I have called their customer service but there are never of any help. Instead of service...

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I have made payment but my account is not active...

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I took Hathway connection and paid it online. But since last three days no one has come to my house for connection. And if I call they don't pick up the phone please give me my money back...

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Address: #9, 12th cross, 16th Main road BTM layout 2nd Stage, Banglore 560076

I have disconnect my hathday boardway connection and surrendered my modem and adaptor and recd acknowledgement for the same. inspite of all these hathway team asking to surrender modem and adapter and also asking to reactivate. i have informed couple of times that i have surrendered and im not willing to renew my connection., daily i will be receing calls from differentr no's and asking for same. i think any...

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Hi Team,

this service deducted money but no response and acc inactive...

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Address: Surat

I Sanjaybhai Dabhi, having GTPL Registered Mobile No.[protected] on dated[protected], time 12:26:20, rupees 6363.00, transaction no.202212241112128001101684995077285 deducted and then cancel this that day now so till not credited to my deducted bank account, i complaints lot of to SURAT city GTPL branch to executive responsible and agent also, now i want immediately refund today, i unhappy with GTPL, thanks...

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I deactivated my hathway account [protected] as I moved cities. The modem was collected before I left. Its been 3 months and I get calls everyday asking about renewal. I have raised requests to delete account on their customer care number and hathway site.
I still continue to receive calls. Blocking the caller doesn't help either as i have blocked 10 numbers of hathway and they call from different numbers each time....

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Address: REGISTERED OFFICE: 202, 2nd Floor,Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004

Website: selfcare.gtpl.net/PkgSelect_Web.aspx

Respected sir / madam

we are having gtpl cable connection at our home

gtpl has disconnected all sony and star plus channel for a week from dt.[protected] to[protected]

we have already paid for the channels
and
now they are not agree to extend the connection

please take strong step against gtpl and do needful......

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My internet connection disconnected on 1st march. Lodged complain yesterday but yet nothing is resolved on top of day area service provider is not responding to our calls. Customer care is disconnecting our call in middle of call. We are not getting proper reply. We r wrking from home if this is the situation how shall we continue. Some r telling cable line is disconnected some r telling as we r upgrading to fibre u r getting such issues...

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Hathway customers keep on calling 6-10 times a day, I don't want to receive calls anymore from hathway...

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Address: gopalpuram chennai

My refund of the account no. [protected] has not been received for the deposit money i paid for. i have disconnected my services with hathway 4 months back and still been waiting for the refund. The executives have no interest and this company is scamming common public like this though its Rs.400 only but this sums up to alot of money if they are facing the same problem like me. This company is behind us until we get the connection but once...

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Address: House no: 148, Village High road, Sholingnallur, Chennai. 600119

It's been almost 20 days after raising concern of disconnection due to leaving the place from Chennai to different state(Andrapradesh).

But still receiving n number of calls from hathway for recharge not for disconnection status. Literally kind of torture.

So, kindly disconnect and collect the boardband setup from the home.

Account no: [protected]....

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My hathway account number is - [protected]. I opted out of their service on 19th November 2022. I have been receiving multiple calls from multiple numbers on a daily basis starting December 2022. I already requested not to reach out to me and mark me in the DND list. However, even after several warnings and request, I am receiving calls which are affecting my mental health....

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Address: AP 383, 34th street, 7th sector, KK Nagar, Chennai-600078.

A few days there has been in fault in modem. It has been frequently disconnecting without any hindrances. We asked the Hathway support to help with this and they asked us to file a complaint ....

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It's been more than 7 days i filed a request for shifting and yet the there is no response from the gtpl and whenever i call them they say wait for some time and yet there is no progress. I renewed the connection some days before the shifting and it's going to waste now. If gtpl won't resolve this asap then I'll go to consumer forum and sue gtpl and trust me don't ever take gtpl connection even if it's bit cheaper.
Request number -...

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Address: Nava naroda

Due to an issue with GTPL stop lots of channels. already paid an advance for that and more than 5 days have gone nothing any solutions, customer support every day gives excuses. I asked refund and remove the cable also my home. but nothing or any actions. so please take serious action against this company. If delay in renewal in the pack then suspend the plan. then why i am waiting for this action? I need my refund and take your setup box....

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Address: chennai

Every day I am getting repeated calls from Hathway even after surrendering the modem. I have sent a mail to stop my account and yet I am getting around 10 calls a day from these idiotic ###. I have scolded many people over the phone, but it's of no use. Wonder how to escape from these calls. Have already blocked around 50 to 100 numbers, still getting repeated calls. Kindly help me to sort out this issue. Deeply frustrated.

num...

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It is gonna cost me my job if i fail to submit my 6gb presentation video.. it is a pathetic service by hathway i was told my internet will be working after i reboot the device and it hasn’t its been 6 hours.. And neither do i am able to connect customer support please help...

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