HDFC Bank Complaints & Reviews

Hi,
This is joginder, 6 months ago i got hdfc credit card. when i was getting the card i asked the executive that if i shop from this card for more than rs. 30, 000, so can i pay that amount in emi option. the executive said, yes you can pay the amount in emi option also.
But, when i purchase the items for more than rs. 30, 000, and asked them to convert the amount in emi and i will pay, so they refused and said, you have a new card so the emi option will come on your card after 2 months. so i paid minimum due amount which is rs. 3000.
After that i again asked to them that when can i get the emi option to pay the amount. they said, the emi option will come on your card after 3 months, i again paid the minimum due amount.
Now its been nearly 6 months, sometimes they said that you don't have an emi option and sometimes they that the emi option will come on your card after 6 months.
I am fed up of paying the minimum due amount which 3000, they are not listening my request, now i complaining about the hdfc credit card company for taking me granted.
I will not pay the due amount unless they convert the whole amount in emi option.

Joginder soran
Getit grocery pvt. ltd. sector 125 noida.
Mob:[protected]
Email. [protected]@gmail.com

I applied for a personal loan in hdfc bank 20 days ago and submitted the all the documents as i was asked by their representative. Firstly, he didn't have much knowledge himself as he was stammering while answering to my questions. I was not even sure if he will be able to guide me properly about it. Then when i submitted all the documents he said that he will try and make sure that the loan gets approved since he thinks all documents were sufficient for the request to process. Received no call from him in a week and then he called that he found out that i had submitted an application before also. I told him that it was an online submission and the representative that guided me that time did not pick up my phone or called me back with the status after submission of my documents. He said okay, he still has a solution for that. He said he will ask his manager to write an email to the credit manager and get an mdr (I don't know what that is) so that my previous application gets rejected and the new one is processed in a fresh manner. He again did not call me for a week and when i called him to ask for the status, he mentioned that the credit manager is not responding. Then right after the day i called him, he telephoned me and said that your application has been declined. Is this the kind of service they provide? My cibil score is good, and if loan cannot be given to salaried persons like me then who should it be given to, millionaires? This is the reason billionaires like vijay mallya run away taking so much money from the banks and then never come back. And atleast if it was declined, a proper explanation would've sufficed. I would have spoken not a single word then.

Recently i had to fill up ecs mandate given by hdfc life. first of all, they don't accept any application with out ecs. none of the other insurance companies ask mandatory. also the following problems in their mandate.
1. period is uncertain. they can take money any time from bank.
2. amount is uncertain. they can take any amount with out limit from bank.
3. corrected by overwrite.
4. two lines two write application no. most of the case the second line is blank. this is a problem because any one can add one more application no., so that he will also get money from the same ecs form.

Many customers does not like to sign in such confused ecs form.

I hope the officials will look into it and make necessary corrections in the ecs form, so that foolproof methods are implemented to get better customer confidence.

I cancelled my tickets 2 months back, still my amount has not been refunded. I have written many mails to smartbuy but no reply also the customer care no. Never gets connected.
I am frustrated!!!

My smartbuy reference no. Is [protected].

Requested you to please refund my amount!!


Thanks & regards
Ojashwi chaturvedi
[protected]@gmail.com

Dear sir/madam,
I had purchased a hp 15-ac122tu 15.6-inch laptop on amazon.in website through my hdfc debit card on 4th april 2016. my order number is order #[protected] as per scheme it was 10% cashback and max rs 2000/-on this website. it must be credit in my debit card account after 3 months probably on 6th july 2016. but i have not received yet. i had called amazon 2 times but now they are suggesting me to discuss with hdfc bank people. when i call to hdfc customer care service number, they did not answer the call and if they answer they did not answer properly.


Please help me to solve this problem.

Thanks & regards,
Eshwar

My number is registered on dnd. still i keep getting atleast 5 calls everyday from hdfc credit card/ loans dept. i have lodged many complaints at their customer care and also told them to delete my no from their database as i don't want anything from them. but all in vain. i am sure this is happening with the other account holders as well. kindly resolve this

I have took a credit card through hdfc bank, as my amount s overdue for last 4 months as i was hospitalized. i requested the bank for removing the autopay option which was activated to my savings account. i have been i touch with almost everyone but no one was ever able to help me. i also informed that my salary would be credited and eventually they can deduct amount. as i have already made few payments and still the autopay option is not removed or deactivated. please help me with the same

Never ever ever open an account with hdfc securities. you will repent all your life
I am fighting a closure of a/c case since june 2 2016 and till today nothing has happened
The rude behaviour of the concerned officer and the purposeful delay

The process started with me telling hdfc sec to sell all of a particular scrip. they informed that only that no of scrips which cover the od can be sold by them, i agreed...

I have been using credit card no [protected] from november 2013 and have never faced any problem. But i received a call in first week of may to upgrade my card to which i had given my consent by signing in a form for upgrading the card. An executive had visited me and i had also given him a request fr change of my communication address. I had also give relevant docs like ashar card and marriage certificate for changing my address. Subsequently my card got upgraded but my address was not changed. And so i have not received my upgraded card in the last two months. Tjiugh the courrier managed to deliver the pin to my previous address. Now i request you to either deliver the card to my present communication address or else cancel the card so that i can carry on using my previous card.
My upgraded card ends with 8663. My present card is linked with a number of bill payments and so please kindly cancel the upgraded card at the earliest under intimation to me.

Thanking you
Zinnia bhattacharya

My husband brought a scooty by hdfc loan (hdfc ergo general insurance com. ltd) but my husband dead by critical illness and companies rules - if died person critical illness so insurance automatically covered by company - company not paid insurance and thread and misbehavior with me by hdfc bank staff. so i request as follow at that matter and kindly necessary action and oblige me.

Thanking you,

Munmun singha
[protected]

I have salary account in hdfc bank. I requested check book nearly on 13 jun 2016 on my home address. On 17 jun i got message that my check book is sent through courier but later on 20 jun i got message it delivered in home branch, when i asked about reason customer care executive said my address was not in courier delivery area for that courier service. Then i again requested for delivering it at my nearest hdfc branch so that i get it from at least from there but same thing happened with me again and i again got message that it is undelivered. I went to check in my nearest branch so they told that they also didn't get it. I tried to ask reason to customer care why it didn't get delivered at hdfc branch also, for that i didn't get any answer for it and executive disconnected call acting like he is not able listen my voice. Then i raised complaint on 2nd of july 2016 for my check book for net getting delivered on time not at my home or not at my nearest branch then they said they will resolve my complaint on priority. It's 7 jul now and today i got message that my complaint is registered and they will revert me within 7 more working days. For a single check book bank is troubling me from 20 days. My money is now stuck in their account and i am not able to use it where i want to use from 20 days. Because of there irresponsibleness i will have to suffer late fees panelty or any big loss. I need strict action against bank for causing such big trouble and putting me in such a difficult situation where i will be having financial loss.

I had HDFC salary saving account 2 year back later i stop credit the amount to my salary account because HDFC blocked my salary account without intimation and whatever amount was there in account that amount also blocked .
Now there is no balance in my salary account & so still bank adding maintenance charge every month. Now its showing -8000 Rs. but, I want to close that account, or reuse without paying charges.
still the account was in blocked state but HDFC bank applying the maintenance changes .
Now I want to close / Deactivate this, HDFC have very good service & Reputation but this type of basic features should be on their
please help me to close my HDFC account .

Dear Team,

I am a happy and a privileged customer of HDFC bank, was holding 2-3 accounts with HDFC Bank.

I was told that all my account will be Zero balance while opening the account however the account has started being charged now for non-maintenance.

I visited to branch several times and could understand the policy, being told that I cant close my account i.e. [protected] as two loans are linked to my account .

All my loans have been closed and it is not de linked – not my fault.

I have been told to call the loan department and get it closed which I very well did, they told it has been delinked.

I visited branch again, they denied to close the account again for which I am writing to you now.

Request you to please don’t trouble me more and close my account i.e. [protected] which is of Delhi branch.

Don’t tell me to visit your branch again for this –I wont & visited enough & interacted enough with your staff- Please close my account [protected] .

I am ok to maintain one account i.e. [protected] .


Warm regards,
Geetika Dewan

I transferred 49000 rs from icici bank pay any visa care at 30 june 2016 and i till not received that payment in my credit card and i also confirm to icici bank they said all ready pay to visa but not received by hdfc bank credit card.

Where is my money.?

I also attach my net banking capcher image with this.

Sir,
I am having the following complaint regarding my policy No.13698720. For the last few years the amount of Rs.3000/- monthly has been debited to my savings bank account through my bank SBI. Accordingly I used to keep sufficient funds in the account. All of a sudden without giving me sufficient notice if ask my banker to remit 35, 000/- yearly, it is not possible. This I informed to your representative when he visited my house to take the policy. Accordingly ECS has been given to you as well as my Bank. This has been doing for the last few years.
Sir, I am a retired person from SBI. I will not be able to remit Rs.35, 000/- yearly. Hence if you want to continue as done earlier, I do not kind to remit the amount. Otherwise please credit the proceeds so far accumulated as per your terms and conditions to my SB account. This wind of action is not expected from your well established Organisations without informing to the customer. Hence the complaint.

Hello,

This is sheshank, i have apllied for hdfc credit card recently.

I got the application reference number as [protected]s3, verification and everything has been done. my cibil is also good as i checked it through the cibil website.

The status of my credit card application is showing as disapproved and there is no reason written there. there is no proper response from the customer care phone banking also.

Tele callers from the co called our residential number, very rudely stating that they are calling from i. t. dept & sought my cell no. from my mother who is a senior citizen in the mid afternoon when she was resting.

Incident at mumbai on 6th july 2016

Initially she refused nevertheless they persisted by making a number of calls & then claiming that there is an it issue

When i received the call on my cell i was livid & regret that i used inappropriate language.

This infurated the guy at the other end & he thereafter must have called me more than 10 times & when i took the number he has the audacity to tell that we will continue to call & how dare i used inappropriate language.

Has hdfc recruited goons instead of tele callers?

Dear sir, i am saving account with hdfc bank for past 8 years
Last 3 month from april 30 th 16 some of rs.455 debited from my account and i have already complaint to hdfc bank but still now no response from bank side so pls request to help me

I Chintan Tanna having a savings account number [protected] and [protected] along with FD in Chamunda circle Borivali west – Mumbai Branch hereby request you to reverse the chrages levied in my account due to non maintenance.

The reason being account was in debit freeze mode from November 2015 to May 2016.
I was a guarantor in a personal loan for one of my office colleugue in Janseva Sahakari Co-operative bank borivali west.

Due to default in his personal loan the Janseva Sahakari bank instructed HDFC Bank to debit freeze my account as i was a guarantor in his loan. Account is in normal mode from this month June 2016

For the said reason i was unable to transact in both the accounts and non maintenance charges amounting to Rs 5000 approx has been debited.

Hence request you to reverse the said charges as a service gesture considering my past record in your bank. I assure you that since the account is now operative; the balance will be maintained in both the accounts.


Thanks & Regards,
Chintan Tanna.
[protected]

On the date of 2nd July I made a payment to Hdfc bank credit card in your web page billdesk still now credit not done to my credit card number which I sent in below photo as the proof .Please go through and revert my amount to my Hdfc bank details as I mentioned below in photo waiting for your reply as I mentioned details please go thru and reply as early as possible