HDFC Bank Complaints & Reviews

I Baljit Singh Kaushik with my wife Renu Sharma from Rohtak (Haryana) got a personal loan from HDFC Bank in 2010 with A/C Number16068460 .Initially, we were told that we were getting the loan from HDFC [protected]@12.8%interest but were shocked to receive the letter from bank depicting it @16.5% interest after some months. We paid all the EMIs from March 2010 to January 2011 regularly and wanted to repay the loan completely as the rate of interest was too much. To our surprise, the bank refused to take full loan amount. I talked to the HDFC bank authorities and kept on paying the installments regularly .Finally, the full and final payment was done 0n 01/07/2013 as asked by bank and the bank issued a full and final settlement/Closure letter Ref: 16068460/156/S19629/010713/c/001.We just came to know that our name is in CIBIL defaulter list and we are unable to apply for a loan. It is highly shocking for us.
Sir/Madam, me and my wife are Associate Professors in Reputed colleges and well-paid off by the Government .We have sought a Home Loan LBROH[protected] in 2014 from ICICI Bank and are regularly paying the EMIs of Rs. 37360/-.We are cheated by employees of HDFC Bank. So we appeal to this forum to get this solved at earliest possible.
Please give suggestion for my problem and what is my next step.

Regards
BALJIT SINGH KAUSHIK & RENU SHARMA
Ph:[protected]
email id:[protected]@rediffmail.com

I got a brochure of HDFC Home Loan which says 0% Processing Fee and No Hidden Charges. I applied for home loan transfer. Even after 45 days, the application was still under
processing status. In the mean time they presented my (so called refundable fee) cheque of Rs.12030/

I did not get any kind of service, but wasted my time and efforts for more than 45 days. so, I requested to cancel my application and asked for the return of my full
refundable amount. But they now want to deduct Rs.2000+taxes for not providing any kind of service and support.
They mentioned refund of Rs.9740 will be done with in a week, its more than 15 days now but no updates on that too.

I want to make sure they refund my full Refundable amount of Rs.12030/

I received a call from HDFC Ergo recently and they said that I have to register for a policy to protect my credit card and it's mandatory for me. They will provide me a health insurance policy plan for 2 years. Unless I take the policy they will snatch back my credit card. I enquired about the matter with our nearest HDFC Bank where I was assured that there is no such terms and conditions of opening a mandatory policy. That's why on the next day, when I got the same call from HDFC Ergo, I directly refused it. But today on 20/03/2016 I have received an SMS from HDFC bank that my credit card was debited for an amount of Rs. 9000 against the HDFC Ergo policy and they will send the policy details shortly. Now I want my money back and if I don't get it then I will file a case against the company in the court. Please help me out of this situation.

I was opened a savings account but till date cheque book and atm not delivered to my residential address. They are not found my house. Whereus my passport, sbi savings and credit card related documents, lic, Bank of baroda savings account related documents and most important HDFC credit card statement and other documents received at my residential address.
Please look into the matter.

Worst executive in collection for not accepting the customer speech i am file an case againist your bank
Executive id no : veve311090
Executive name : velusamy . E

I have a HDFC LIFE policy for which I called on [protected] and requested for a cheque pickup on the 7th March 2016, I was told that I would receive a call within 48 hrs and it would be done, since I did not receive a single call, I called back again on the 13th March, I got the same reply and when I asked if my policy LAPSES who would be responsible ? The call was cut off, no one called even .after that
Again I called back on 16.03.2016 spoke to Bharati and gave a complaint & also requested to be connected to some senior person, I was not connected Nothing happened even after that .
Today 19.03.2016 I called again, spoke to Raj asked him to connect to a senior person, After keeping me on hold for a long time says his Madhavi Mam is busy on another call & would call me back at he end of the day .I asked him what was my policy date & he tells me it is 22nd March 2016 ..My Health is getting affected too .
They have to know the difference between CUSTOMER CARE & CUSTOMER HARRASMENT.
If my POLICY LAPSES, WHO IS GOING TO BE RESPONSIBLE ??????
AND IF LAND UP IN HOSPITAL DUE TO THIS HARRASMENT, WHO WILL BE RESPONSIBLE???????

Sir i try to book a railway ticket on 9 march by using hdfc net banking
But the tickets are not booked.they amount will be credited with in 5-7 working days but its not credited.
Kindly look into this matter

Dear Team,

My Policy Number :
14856559

Full Name of the Life Assured :
B R C Murthy

Date of Birth :
14/08/1971

Name of Beneficiary or Nominee :
Rama Laxmi

Premium amount :
25455

Communication Address :

House No. 6-110/57
Road No. 2
Navatha Avenue
Nagaram
Hyderabad-500083

Sir,

My HDFC account no [protected]
My customer ID is 37450942

They are charging me monthly Rs 350/- for non maintaining

if fund is not maintaining means they can block my account for that.
Instead of that, how they can charge like this.

Non maintaining fund means, don't have money to maintain.
if charging means, how I can able to pay that amount.

please help on this

Chandrakumar
[protected]

Hi,
This is Ahamed Bazeer. I am using HDFC food card and card no: [protected].
I was used my card on JAYAM SUPER MARKET on 20th Feb 2016 for RS 952.
But the issue is debited same amount for twice from my account.

I shared to HDFC all documents regarding this transaction. But nothing response get from HDFC. I don't this amount will refund or not. Now I am fearing to use HDFC card.

My ticket no : FPQ23382

If you need any more information. Please call me on [protected]

Hi, I've applied credit card, and all verifications has been done. but still my application is in process! Pl tell me what is he status of my credit card?
Reference No is [protected]S1

Dear sir, this is mehroz mobile [protected]
I requested to I purchase one mobile online true flipkart.com so they are debited in my money 3 times it's cost of 10088 they are as same time debited money so I requested I loss my my money and remark in CPL I don't they are 3times debited my money my hdfc bank torchar ing me I say to my bank they are not accepting and flipkart company send a one mobile at my address so please you pay my loss of pay how to without conformation transfer another account get OTP one time and amount transver 3times please clear my this as on as possible and to much torchar ing me

Hdfc bank is sending me promotional offers on a daily basis which i do not qualify to get, like personal loans as things stand for me.so now after asking me to purchase cars of varying sizes, they have embarked upon a stupid idea of asking me to purchase autos(17/3/16) and lorries.are these people qualified enough to sit inside a bank and conduct transactions with their customers.illiterates.their ATM machines are nothing but kacheray ka dabba.It can be turned into a toilet instead.probably the messages are being texted from Mumbai or Chennai.That does not find a mention in the SMS.

I m a defence person, which home loan insurance should I choose with minimum emi for 20yrs on 11 lakh.pls sujest .regards

I have joined HDFC Bank last year at an AVP level, and for some weird reason the team manager has not taken up to me in a good manner, ever since I have joined the company. He has been nasty, publicly ridiculing, point out small mistakes and not giving basic acknowledgment. It becomes extremely difficult for me to control my temper, yet some how I have managed to keep a cool. This manager has some sort of a personal vendetta against me, due to which neither I get the deserved recognition NOR the credit. Not only that, ever since I have joined 1 team-mates, who has been part of this team from before is indirectly rude, hostile and tries to poison everyone`s ears against me - even though I hardly interact with her, NOR have any personal interaction even before I joined HDFC Bank. It is only before I end up lodging an official complaint with HR - no one in this team is trustworthy, except for a few people.

Dear sir,
Please close my saving account on-[protected] I am not interested to continue further .

My name-Baraiya Nikhil Ashokbhai

Hi Sir/ Madam,

This is regarding the life insurance claim of my brother. I lost him last year in road accident. While closing the account, while enquiry, I got to know that he had accidental life insurance on his platinum debit card. After checking all conditions getting fulfilled, we submitted the required documents to which bank assured to forward it to ERGO office. I enquired for 3-4 months but they said, response is yet to come, later on they said that ERGO office didn't recieved the documents and need to be re submitted, I re submitted the documents at bank but it didnt reach ERGO office again.

I want to complain against the bank in which my brother had account for not processing the claim. If while providing card bank says some policiy then, they should fulfill it too, otherwise they should directly accept that bank is making just false commitments.

Please suggest the way.

Thanks & Regards,
Arpita

I paid my credit card with the delay of 4 days, so the bank has charged me the financial charges, tax and all. but actually they should charge. please kindly look into this.

A fraud transaction happened in my "food plus prepaid food card" of hdfc bank in between 21st / 22nd january, 2016 for an amount of 2080 rupees. I always get an sms and an email even on using the card for rs. 10/-, but for this specific transaction of rs. 2080/- i never received any intimation. Only after i doubted of something fishy that after 6-7 days did i call up the customer care for getting all the transaction details of my card.

I had raised a request for blocking the card on 28th january, 2016. I was informed that i would be getting a report of the investigation after 30 days of raising this complaint.

Now on 16th march, 2016 when i call up for updates, i am being informed that i need to submit a cdf - consumer dispute form & a copy of fir report in their bank to get any action from their side.

Getting threatening calls & mails from HDFC after loan disbursement regarding the completion of IGR process.

There are multiple issues here:
1) I am not informed about the IGR charges and ownership till the loan has been disbursed & first EMI has been deducted so as per banking ombudsman guidelines, with prior information no process & charges can be imposed on customer.

2) I have the mails from HDFC Ltd where it’s stated that no other charges are involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC
& wanted to go with the bank having minimal charges involved.

I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

Now after loan disbursement & 1st emi payment, I have been told about the IGR process.
I am getting threatening mails now to get that process completed else 30k penalty will be applied.

Checked with other banks have been informed that its sole responsibility of bank to complet the IGR process & not the customer.
In order to get rid of threatening calls & mails from hdfc executive Ranjeet Shetty (Mumbai hdfc head), I paid the required amount for IGR but that was not the end of harassment.

Now they are asking me to go to registrar office & get the loan registered with hdfc which I have no idea.

I am facing unnecessary harassment from hdfc officials, have raised the issue to higher officials but did not get any reply since 20 days.

Can anyone suggest the way out.