Hero Electric Complaints & Reviews

I purchased a maxi scooty from your distributor in rajasthan bharatpur which company name is tejasvi motors and proprietor name maharaj singh & sumit singh. I purchased this scooty in the month of april 2018. Now the battary of scooty is not working properly from 13 aug.2018 and it not charge so many time i complain to company but their response is not satisfactory and his behavior is also so rude. Some time he didnot response my calls and...

Dear sir,
I purchased an electric bike hero electric optima e2 four month ago. While purchasing i got 3 year warranty for the electric bike. It is giving very less mailage.
One month ago i got it checked up by the distributer, he kept it with him for 3 days. After one month it still gave very less mailage. After that i again called the distributer then he again kept it with him. He told that he has sent my complain to the...

Dear Customer Care

I purches Hero Flash scooty, Dt.[protected],

FRAME SR. NO. MEPHEFL[protected]
MOTER SR. NO. HSFL[protected]

FIRST SERVICE DT.[protected]KM
SECOND SERVICE DT.[protected]KM
THERD SERVICE DT.[protected]KM
EVERY TIME I COMPLENT THIS SCOOTY NOT RUN ABOVE 35 TO 40KM IN FULL CHARGE,

this your paymlate see this scooty one time charge and 65km...

I baught optima dx from your dealer sri manjunatha electric bikes kr puram bangalore one year back. They have no service technician. An unskilled kid is doing earror & trail on bikes given for service. The attitude of the owner is negative & unacceptable. He is only keen on making his money by washing service, however not interested in attending technical complaints. If you can't appoint a professional dealer with service capabilitiy, please...

I have bought a hero electric optima plus on 15.01.2018, vehicle identification no [protected], from drishti and shristi interprise renukoot moter no. L0j18a0940. I am having a problem to dive it on road because police is asking for driving licence and registration number but when i bought this vehicle it was told to me that i does not require any driving licence and registration from rto.

Please provide a government approved...

Subject: replacement of hero electric cruz
Dear sir,

I have purchased hero electric cruz from the authorized dealer yvan automobile, delhi on 02.04.2018. On the first day speed meter and front lights were working. I went to the dealer and his associate engineer there checked the cables with respect to speed meter and lights. He found that the wire has been cut. He suggested that it is brand new and we should complaint...

Sir/madam i have purchased an hero optima plus in may of the last year, so called subsidy on the no pollution vehicle is not yet received to me. Plz find the the issue as it will also a disadvantage to the reputation of the company. My mob no. Is [protected], i have purchased it frm kr automobile chhatarpur new delhi.

With regards
Deepak pandey...

Dear sir/madam
I have sent my hero electric optima plus for regular servicing at anmol autos iii-h, 199, rakesh marg, nehru nagar, ghaziabad, uttar pradesh 201001. There were some extra works also which includes changing of indicator lamp cover, handlebar retightening and welding of chassis. They have first told me that the whole rod of handlebar would be replaced and you could take the bike after 2-3 days positively. But they have...

Its been 7 months that we have purchased hero maxi and replaced 3 batteries in 7 months and we are getting least response and service from the dealer and the toll free number[protected] is just made to divert the people the person there will not pick any calls. And we have another bike of same kind which we are using from 8 years but have replaced the batteries only 4 times compared to that these batteries look very poor....

With the understanding that environment protection is everyone's responsibility in the society, i also wanted to support green drive. For city commutation purpose i was looking for a trusted solution which could help me in supporting the drive and knowing the contribution of hero in environment protection thru green technology and my trust on the group i purchased "hero photon" on 19/04/2016

Just after 3-4 days of the purchase...

सर जी,
मेरी wave dx 18 दिनों से एजेंसी में खड़ी है। उसका चिमटा खराब हो गया था। जब भी जाता हूँ या फ़ोन करता हूँ तो कहते है कि कल हो जाएगा या 2 दिन ओर रुक जाओ। मुझे 4 महीनें हुए है, wave dx लिए...

Purchased hero nyx about one month ago, faced sudden stop of the bike while driving on the way to school three times in a month, how it is means to fit for school going kids, want my money back, not satisfied at all with service & distributor also till now no accessory is available with dealer to fix with while payment was paid fully on the time of delivery (M/s lalkush moters, ellorapark, subhanpura, vadodara,).

Hero's all...

सर,
मैंने 2 महीनें पहले hero electronic wave dx ली थी। मैने जब से ये scooty ली है, इसमें हर रोज कोई problem रहती है। मैं कई बार agency (dealer) के पास लेकर जा चुका हूं। उन्होंने batry exchange भी कर दी। अब batry तो सही चलती...

I bought a hero electric optima plus in mid 2015. It was a pleasure to ride the vehicle in the happy knowledge that i am not polluting my surroundings. But a few months back the battery started losing power fast and the dealer chennai eco motors tested and confirmed that a new battery is needed. The cost will be rs 12000/- but will last only 6 months after which i have to go for a new battery. Even a suv will not consume rs 2000/- per month!...

Respected sir, in june 2016, i reserviced the hero electric bike optima plus with new battery and new horn, in the battery it is given 12 months warrenty and even the dealer told the same. But this month of may they are not willing to change it. If the dealers cheats, how can i recommended this product to others. I would only give bad reviews on our product.
Date of purchase of bike :24.10.2009
Date of service: 13.08.2012br...

Dear sir,
I purchase a new bike hero HF deluxe on 09/04/2017 from Arya Angency, Bharatpur. Form the day one i am facing a starting problme in morning & noon when my bike stand in sunlight for 2-3 hours. In summer high temp. Bike does not start by kick or self. When I opened fuel tank cap then bike start in single kick. I talk about this problme on service center on 1st service. They slove it on service. But after 5 day same problem...

02june2016 im purchased this hero optima hero electric scooty because problem is there the agency people are told me i will not change the battry but my scotty battry is guarantee till 2june2017 so i want to be only plz help me there is no one understanding my problem so help me hero electric agencies address neharu stadium agra bay pass road mainpuri
And my address is bagwan mohalla kila bajaria mainpuri 205001 my mobile number is...

Sir,
I am shivakumar from hubli..i booked hero electric optima dx lithium ion scooter at a price of 51000...he told in 15 days we give you scooter...now he is asking 57000 ...so clearly he is cheating people..they should give same price when we booked hero electric optima dx lithium ion scooter...

I given Rs
10000 advance for booking hero electric optima dx lithium ion scooter...I have all proof and bills details....

PL check my Trailing mail
Still not Received my vehicle Repair due to Over Charge Battery not Replace Under Warranty . and No One ready to give Rejection Letter Against same,
Pl give me Very wast experience in your Service Persons Also.
Pl Help me .
Mob no [protected].

From: KUNAL [mailto:kunal.[protected]@lismail.in]
Sent: Monday, August 01, 2016 10:32 AM
To: 'kailash'
Cc: 'gourav.[protected]@heroeco.com';...

Sir/madem
Last 08/12/2016 i will buy cruz model. B dhanalakshmi

Battery back up very low, 25 km running. Running very tight, pls improve battery power consumption. Led light used,.

U add display gps, anti theft alarm, mobile charge, millage 70 km /full charge. But not working only for display.

Center stand very worst design heavy tight, enfield bike very easy center stand applied
br...