Hero Electric Complaints & Reviews

Sir, i bought a hero cruz (Motor serial no. Lojc17h0206 and frame no. Hcz17k0101) on 23/03/2018 and have been having a persistent rear wheel braking problem (Too much sound when rear wheel brakes were applied). Initially the brake drum had sheared/broken, which was duly changed by the resp. Showroom in aug 2018. But the problem is still existing to this day, to which the showroom/dealer is not paying any heed to.
And secondly my li-ion...

Hii
My name is shageer
Hero electric nyx has been purchased for 8 months ago. Suddenly the glass plastic products in the front yard were broken as the bike fell down on road. We contacted the french employee and told him that this was the case. He said, "come on, we'll order it. But they did still.
Branch address
Ishan hero electric
T nagar chennai
Store manager is very worst service and not...

I have purchased the hero electric flash on dated 26/07/2018 at durgapur (West bengal) and after 11 months o[censored]sage, the battery charger has been completely dead on yesterday with very hot. I have given the same to dealer but he refused to change under guarantee. As per dealer and engineer statement that the sealed had been broken.

Hence, this is not the proper reason for guarantee not covering and this is the completely harassing...

This is with reference to the complaint and various telecommunication with hero’ company distributor as well the hero manufacturing unit at ludhiana.
I have perchase scotty form nandurbar
I have a accident so scotty was damaged.
Distributed says scotty part are not available so request to you kindly
Send our parts to lakhan shroff [protected]...

Dear sir/mam,
I m Taran singh hereby to explain everything clearly.. I repurchase a battery for my hero flash from golden motors jaipur for Rs 11500/-... As per offer if i used paytm to pay amount of rs 11500/-, i was able to get cashback of rs 2000/- .. I called golden motors to fix a battery to my home a get payment through paytm by your employee. He send a person who fixed a battery and in a call conversation, the golden motor...

My name is virabhadra magadum i am from pune. I have purchased flash from egalaxy motors chikhali 3 months ago with registration no. Mh14hl6626.
On 29/06/19 while on the way to my home the bike suddenly got off and the accelerator stopped working, the car behind me applied emergency brakes and saved me from getting hit by him and abused for doing such type of nonsense on road. All this has happened because of your faulty vehicle.br...

My nandlal mandal Bihar madhubani mai hero electric optima six months pahle Jay hero electric madhubani se kharida jiski battery sirf 13 km Tak chalti hai mai madhubani delar ke pass apni scooty jama Kara Diya hai one month ho Gaya abhi Tak battery nahi mili hai . Ek mahino se sab ko phone karke pareshan ho Gaya hun koi response nahi le rah hai please help me...

Date of incident - 20/05/2019
The mcb of the scooter gets off automaticaly and on 20th it got off in the road, i called sri vardhini ventures mysore who promised that they would give service by evening, for which they did not turn up.
Again the next day i. E., on 21/05/2019 i called them who said they will send by this evening. When we called in the evening they said will not send any person and talked very rudely.
Previously...

I had purchase your m-scooter nyx e5 in dec 2018 with registration number up25cm5465 from m/s new cycle and auto house, bareilly in the name of m/s nirmal resort, bareilly. Since from purchase date, i have to bear many problums due to your this vehicle technical issues. I also contact your dealer many times, but every time he said that now there will not come such that problum. But in this 4 months, your vehicle is crashed over 10 times....

Hello sir,
I am teena patidar from nalkheda agar malwa district
I have hero elctric bike optima plus
45 days ho chuke he but meri battary service nhi de rhi thi then mene showroom pr bike rkhi thi abhi tk muje new battary nhi di gai he or n hi meri bike di ja rhi he bike warrenty peroid me he abhi 8 month bhi nhi huye he bike ko so please help me muje meri bike dilane ki kripa kre.
Other wise muje social midea...

Dear sir,

I writing this to complaint you that we bought a activa from uttam nagar, i am ramesh kumar lives in mohan garden uttam nagar, new delhi - 110059, it almost i year completed to bought an activa, the activa sometimes stopped automatically thn we go to the service centre o[censored]ttam nagar nd check our activa they said your activa has been functioned smoothly, thn after few day our activa stopped again thn we will check...

The servicing of authorised dealer in ambikapur, surguja, chhattisgarh is worst. Whenever i ask for servicing they drop it onto us and due to this i am not thinking that company has any reputation. The staff is also disgusting who also doesn't know to talk then how they will solve our problem if we even can't communicate. I request you please give concern to this problem. Brakes of scooty and other parts are also not working properly....

Dear sir,
we are from mathura uttar pradesh. we have purchase hero electric bike name hero optima plus on 25/06/2018 from jaggi motors Mathura. on the time of purchase they told us there is no requirement for service, Its low maintenance and Eco friendly, we purchase this because its good for environment. After sales they refused for all that. now after six months i am facing problem with bike i went to dealer and told him regarding...

Hello
i purchase hero electric in may - 2018. the dealer is not giving me bill and copy of insurance. after three months they give me bill and yet dont give me insurance copy and the vehicle battery is not working and the digital metere is not show perfect digits. i put it for repair it to service center in baroda they take charges rs 750 but till its not working its not charging i request for replacement for the flash but there...

I purchased the scooter nyx 5 from ashwath narayana kr puram dealer from k. R puram.
Bangalore. When i went to his show room first i saw this nyx5 model without registration and on enquiry i found it belongs to the show room owner and the boy was using it to deliver water can. Which is business done by the dealer.
After some time the owner mr. Aswath narayana came and told me that no new vehicle is available and will get it...

I have bought an electric scooty from this shop with one year guarantee on battery. But only after 9 months battery was not working properly. I complained about this in september. Now october is running nothing has been done from the shopkeeper. No service at all. He also threatened not to return the battery. My scooty is not working since last one month....

I have a hero wind 60 from your own branch in HERO ELECTRIC N.PARAVOUR ERANAKULAM KERALA . They were cheating us when we approach them to repair my vehicle after the flood in the previous month in Kerala . The told me to took the vehicle to their shop and the will see, but they make so lag to check the vehicle, then they told the battery is dead we cannot do nothing other than changing it you need to buy new ones and it has to be 15000 for...

Dear sir
I am really unfortunate to have my bitter experience with my first ever buying a product rs.63, 000/-photon 72v (Electric) with your company dated on 14.09.2018 from gurunath hero, your authorised dealer, 42/8/1 jessore road (S), rathtala, barasat, kolkata (Snapshot of invoice given herewith).
1) after buying, driving away a short distance, i discovered the left side mirror handle so loose rambling like a top on very...

I purchased a flash scooty from your distributor in deoria uttar Pradesh which company name is asha motors. I purchased this scooty in the month of February 2018. Now the battary of scooty is not working properly it is only running 15 km in full charge. so many time i complain to company but their response is not satisfactory and his behavior is also so rude.
So i am requesting to you to short out my problem.
Name SATYAM PANDEY...

I bought hero optima last year because i was attracted towards the specifications your company listed on the brochure. It specified that when full charge it goes on 70kms ideally. I assumed it to be 50kms in real life. Now even if it is fully charged it does not go more than 30-32 km, that too the roads of such a well - maintained city ie chandigarh, i am living in. This is the complete breach of the marketing laws to claim your consumer...