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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Jan 30, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 38

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S
Seema.seema
from Mumbai, Maharashtra
Dec 3, 2019
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negligence of services (regulator and installation)

Address: 560102

Hi, i have opted for new connection in hsr layout. I was not informed about taking the regulator as well with all items. Now it has been three days no body has shown up for installation. Every time i call to agency they say they have sent the guy and will be installed in an hour.

This is so frustrating, even after having all basic things for cooking i have to order food from outside. This is just increasing my expenses and...
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Raghoji Mhalappa
from Delhi, Delhi
Dec 2, 2019
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delivery late

Address: Warje malwadi, 411058

Hp Gas — Non Delivery of Gas Cylinder after booking

1463 Reviews
Maharashtra, India
Raghoji mhalappa
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Sir,
My Code is 615441
I booked cylendre for home delivery on 4-5 days ago but not deliver.to cylendre Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of...
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B
bvs reddy
from Hyderabad, Telangana
Dec 1, 2019
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received empty cylinder

Address: 112 ENDECOS COUNTY, Czech colony, Opp to SBi, Hyderabad, Andhra Pradesh, 500018

I booked a refill however i received a gas cylinder. When we try to connect it after other cylinder is empty... We notice that earlier delivered cylinder is empty. Requesting lpg gas cylinder to be replaced. Our lpg gas dealer are vijayanagar gas agency, 7-1-276/1/a/6 & 6a, balkampet road, neemkar nagar, hyderabad. Dealer contact [protected]. My consumer number is 851455...
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S
Sanjudon
from Mumbai, Maharashtra
Dec 1, 2019
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less petrol fill from amount I pay

Address: Chirawa, jhunjhunu, rajasthan, Jhunjhunu, Rajasthan, 333026

I went to the hp pump to put petrol in the bike. Asked the salesmen to fill petrol for rs 410. The salesman knowing the huge amount.
Another salesman who had filled 90 rupees of petrol in another bike asked for a filling pipe and he started petrol in my bike from 90 rupees. When i told him about this, he tried to avoid saying this, nothing like this: you have not seen it properly. I feel cheated from hp petrol pump. Name of pump: surajmal...
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S
Srinivas5
from Coimbatore, Tamil Nadu
Nov 30, 2019
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hp gas heavy vehicles damage gravel road.

Address: Ashokji nagar, Vilankurichi road,Coimbatore 641035., Coimbatore, Tamil Nadu, 641035

The approach gravel road to kovai gas agency at ashokji nagar coimbatore is badly damaged. That stretch is gravel only. Hp heavy delivery and load trucks have damaged that gravel road. They keep driving during rains and have made that gravel rd difficult for walkers two wheelers and cars.

This is a residential layout and not a commercial. The workers are noisy and intimidating.

I have to use that road for my...
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SPrakash5
from Coimbatore, Tamil Nadu
Nov 30, 2019
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damaging the gravel approach road

Address: 19 Vilankurichi road, Coimbatore, Tamil Nadu, 641035

The load and delivery trucks have badly damaged the approach roads to ashokji nagar residential layout in coimbatore vilankurichi road.
My house is close to the godown of kovai gas agency/company.

Being a residential layout they are not supposed to be there. And on top of that they have badly damaged the gravel roads.

The other house vehicles are supposed to have better roads. Besides they are very...
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G
gnmohan82
from Mumbai, Maharashtra
Nov 29, 2019
Jul 19, 2022
This thread was updated on Jul 19, 2022
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online payment done but gas cylinder not booked

I have booked gas cylinder on 25/11/2019 through internet booking on myhpgas.in and made payment through payment portal through upi by using amazon pay upi. My transaction through amazon upi was successful and amount debited from my a/c. Sbi upi reference no is[protected]. I have lodged complaint in hp portal and complaint number is csa-131241-b6w9f6 but no response from their side.

My consumer number is 649420 and linked...
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A
arghamondal1991
from Kolkata, West Bengal
Nov 28, 2019
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hp gas online payment issue using hp gas app

Address: Kolkata, West Bengal, 700026

Dear sir

I had been doing a transaction of rs. 706/- to hpcl for hp gas refill booking on hp gas app using google pay upi thorugh sbi-epay gateway on 19/11/2019. Amount of rs. 706 was deducted from my account but booking was not done. I have waited for my refund amount till 28/11/2019, but no refund got credited in my account.

My consumer no.: 607030
Lpg id:[protected]
Consumer name: jaladhar...
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B
Balaji_mane
from Chennai, Tamil Nadu
Nov 28, 2019
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new lpg gas connection issue

Address: Pune, Maharashtra, 411033
Website: myhpgas.in

[protected]

Previous complaint number cas-132627-t4j8q6.

The hp gas officer who called me from number[protected]
Seemed in hurry to close the complaint without waiting for actuall resolution of issue. Above complaint was closed immediately whereas the the issue hasn't been solved yet.
My registration reference no with hpgas is : [protected],

I had registered online...
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N
Naru Srinu
from Delhi, Delhi
Nov 26, 2019
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cancellation opt of subsidy

Address: Visakhapatnam, Andhra Pradesh

Change opt out of subsidy to subsidies dear sir, sorry!!! I am very poor man sir, due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 639723 as soon as possible. Please help me on this. My name is naru srinu and consumer no 639723 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - m/s. Ramchandra gas agencies. Distributor code:13463300 pin - 530045....
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T
Tiwari Satish Chandra
Nov 25, 2019
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regarding extra value taken by m/s hamara pump, kohadarr, meza, allahabad, u p

Address: Heavy engineering workshop, J P Nagar, Rewa, Madhya pradesh, 486450

Sir

I taken 2.580 ltr petrol on dated 24/11/2019, 10 am, from m/s hamara pump, situated at kohadar, meja, allahabad, uttar pradesh, they had charged rs. 340 (Three hundred fourty) for 2.58 ltr petrol.

I requested him to take appropriate price but the salesman appointed at petrol pump named mr vijay tiwari, (Mobile number [protected]) tell me that the cast of 2.58 ltr petrol is rs 340/- and ignore my request...
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U
Upan
from Mumbai, Maharashtra
Nov 24, 2019
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payment paid through paytm wallet but fuel center charged cash as it did not received message

Address: Upan Dang, Parwati Sadan, Harihar bari Lane, P.O.- B.Deoghar, Jharkhand, Mobile no. 9430372206 and 7004489745, Deoghar, Jharkhand, 814112

Payment of rs 200 paid for fuel through paytm at jai mata di fuel centre, deoghar, jharkhand by order id no.[protected], wallet txn id [protected] shown successfully in my device but the centre charged additional cash of rs 200 saying that they did not received the message of payment in their device on 23rd november 2019 at 10:50 am.

I queried with paytm executive regarding this matter. They said that the amount has...
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A
Adv Rajan Sharma
from Hoshiarpur, Punjab
Nov 24, 2019
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less fuel, start filling fuel without asking for zero check, rude staff

Address: Dhillon HP Auto Fuels, G.T.Road Bypass, Amritsar, Punjab, Amritsar, Punjab, 143001

The staff at dhillon hp auto fuels, g. T. Road bypass, amritsar, punjab is so rude. They do not ask to check zero. I have been decieved thrice. Machine/ nozzle no. 2 is altered to cheat the customers as it dispenses less fuel than it actually shows on the meter. I also saw the complaint book and several complaints have been left unattended as the columns of complaints where the company is supposed to give remarks are blank. I saw as many...
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A
Aravindakshan Kuttippurath
from Ernakulam, Kerala
Nov 23, 2019
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gas booking

Address: Bindu Bhavan, Perikkappalam - Aluva, Ernakulam, Kerala, 683108

I have booked hp gas and done payment via google pay upi using the link provided

Hpgas bkngno 519050 con 625184 bkng clrd 09. Nov.2019 hind gas agency otp 8634 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill
Money had deducted and the payment shown failure. This was because i could t make the payment within the time mentioned. So i purchased the cilinder by paying cash. How i will get back my money....
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B
Brreddy67
from Hyderabad, Telangana
Nov 22, 2019
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non delivery of gas message received

Address: Plot 48 Sai ram Nilayam, Railway colony, Hyderabad, Telangana, 500026

Received messages from hpclis stating that "our delivery man tried at your address but failed due to house was locked. Delivery will be attempted again". Our house never be door locked.
I tried to contact the distributor point but they will not lift the phone any time for any reason.
My consumer no: 652671
Distributor name: secunderabad gas agency
Address: mahendra hills, secunderabad...
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M
Mukesh478
from Bengaluru, Karnataka
Nov 22, 2019
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dbtl subsidy

Address: 380026

Please update my new bank account details in npci system.
Previously my subsidy added in state bank of india account.
Now i had closed that sbi bank account.
So i wants to add my subsidy in my new bank account - bank of baroda vatva branch.
My lpg id[protected]
New bank account no. [protected]
Bank ifsc code - barb0indvat

Mobile no. [protected]
Email id - [protected]@gmail.combr...
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L
lohar.gaurav
from Pune, Maharashtra
Nov 22, 2019
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payment is not received at merchant side.

Address: Pune, Maharashtra, 411046

I have done transaction of rs. 772/- by 4th june, 2019.
Amount is deducted from my account and hpcl message of reference for booking received. Still hpcl unable to find amount received and no transaction details were getting found at their end.

I've confirmed with sbi upi support about transaction as amount is successfully credited to merchant by sbi only.

Logged report with sbi and hpcl both.
br...
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S
subhnag
from Chennai, Tamil Nadu
Nov 20, 2019
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lpg payment regarding

I effected lpg gas payment via citrus on 17/11/2019 for rs 697.39
At 14.21 hrs at citrus pay gov mumbai using indian bank debit card
And i got payment message from indian bank. I received the gas only today and the gas agency sakthi hp gas agency confirmed
That the payment has not been received by them and i had to pay the amount in cash for purchase of cylinder. Kindly arrange for
Refund of amount to my account...
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R
rrpardesi
Nov 19, 2019
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wrong filling of petrol when I was not attentive

Address: Survey No 14 & 16, Plot No 68 & 69, NDA Pashan Rd, Shindenagar, Bavdhan, Pune, Maharashtra 411021, 411021

I went to fill petrol at shinde petrol pump bavdhan and when i was not attentive, the attandent filled the petrol for 100 rupees but i initially asked him to fill 300 rupees. He then started from the same point and stopped the filling when i was not attentive. I am sure enough that he did not even fill for the amount of 150 rupees and he charged me 300 rupees. This is a clear case of fraud. I want my money back. This is completely unacceptable....
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S
Sharad Nandode
from Pune, Maharashtra
Nov 19, 2019
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hp gas cylinder booking online payment deducted from my account but account showing failed transaction

Address: 422013

Lpg id 2 [protected]
Hpgas transaction no. [protected]
Payment date 10/22/2019 8:00:51 pm
Paid amount 596
Digital platform used - phonepe to upi paid to sbiepay. [protected]@sbi
Debited from hdfc account utr no[protected]
Till date i have many time raised compliant on portal, i have received call from local dealer, nut he said that he cannot help and compliant was closed
br...
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