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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

www.hindustanpetroleum.com
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Updated: Jan 30, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 37

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S
snbabar
Jan 23, 2020
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online payment issue and poor customer service

Address: 411019

Today i have booked and paid rs 704.5, for a gas cylinder.
Payment done by debit card, through hprefuel app.
Confirmation of booking not received from hprefuel server.
After wasting 3 hours with customer care, finally they issue me complain number as 450699. My consumer number is 646565.
I have to book cylinder asap, but they said first settle your refund issue, and then book cylinder.
Finally i book cylinder...
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K
KL Tours & Travels
Jan 21, 2020
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I booked gas it's not deliver, but they say that it is already delivered.

Address: 134 SULTANPUR, New Delhi, Delhi, 110030

I booked gas for home delivery on[protected] but till today[protected] not deliver. Whenever i make phone call to their representative, he says that the cylinder is already delivered, but, I don't get the gas cylinder yet. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is 966170
Dinesh Gas Service
Government School, Main Market,...
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P
palash.polu
Jan 14, 2020
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booked hp gas cylinder online on 02 jan 2020 but till date gas is not delivered

Address: Duaripara, Near Katandhar, 722122

Hi, i, hp gas customer, having customer number 616302.
Booked hp gas cylinder online on 02 jan 2020, amount has been deducted from my account and in in hp gas portal payment status is showing 'success' but utr no. And settlement status is not showing. And i was contact to my dealer, the told me till payment was not made to his account.

I have raise a complain but till i did not get any feedback against my complain (Complain...
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S
Shibila Badaru
Jan 14, 2020
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hp gas cylinder burst

Address: deepthi gas agencies,,vatakara, Kozhikode, Kerala, 673104

Our hp gas cylinder bursted all of a sudden. It was found that the pressure of gas cylinder had variation.. We had a lot of loss including kitchen utensils etc.. The gas agency was inadequate in taking proper action against the issue.. Our life was saved luckily.. We need proper compensation for the loss.. The deepthi gas agency didnot take any action against our issue.. Plz do needed.....
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S
ssd12
Jan 13, 2020
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mandatory inspection of hpcl domestic gas connections

Hpcl has started inspection of domestic gas connections without prior intimation from either the government nor the company. An inspection person randomly turns up to the door and charges rs236/- (As per their calculation) for an "inspection" which includes no formal report, just a text message sent later saying - "inspection is completed and not satisfactory".
This is another way of spinning money from consumers. The inspection should...
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R
rajesh.vineet
Jan 12, 2020
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re-direct subsidy to bank account

I am having hp gas connection consumer number 105189 at kaler hp gas agency. My aadhar was not linking to this connection, always rejected having error duplicate aadhar. I was trying to link since apr 2019. Now it is linked to this connection, i do not know what was wrong with my termination voucher (Tv) or with this gas account. Till now 4 cylinders subsidy lapsed. Pl re credit lapsed subsidy to my bank account linked with this gas connection....
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S
sangamesh danashetti
from Bengaluru, Karnataka
Dec 26, 2019
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payment done online but dealer not received amount

Address: Bangalore, Karnataka, 560078

This is regarding payment not reflecting for dealer even after successful completion of payment through online.

Hi i have done online payment 711.49 transaction no [protected] on 22/12/2019 3:43:16 pm but shakti enterprise dealer not yet received money. My booking no 583482 consumer no 634880.
Now dealer asking us to pay money though cash please help....
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F
firdose181
from Chennai, Tamil Nadu
Dec 23, 2019
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requesting hp gas cancellation of give up subsidy

Address: NO 1 - 1ST STREET JALAL GARDEN REDDY THOUPPU AMBUR, Vellore, Tamil Nadu, 635802

Change opt out of subsidy to subsidies dear sir/madam, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 620078 as soon as possible. Please help me on this. My name is firdose ahmed n a and consumer no 620078 and lpg id:[[protected]] and aadhar no:[[protected]]. Hp gas agency - sps gas agencies.[ambur]...
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B
Bikash pupun
from Kolkata, West Bengal
Dec 22, 2019
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gas booking related transaction amount dispute

Address: At - VIM Colony, Locality - Sailashree Vihar, PLOT NO - 806, Khordha, Odisha, 751021
Website: myhpgas.in

On 11/12/2019 i booked gas using hp gas official app and paid from phone pay using upi.
Money successfully debited and sent to hp gas. But in hp gas website it is showing failed transaction. I had called to customer care of they told contact to your bank. It is been 11 days but i did not get any resolution from then or my money back to my account....
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L
Lav Jain
from Jaipur, Rajasthan
Dec 22, 2019
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worst services by hp gas - saraswati gas agency, sanganer, jaipur - never take connection with them

Address: Jaipur, Rajasthan

My consumer id is 526339, i have experienced very pathetic services from hp gas - saraswati gas agency - sanganer, jaipur, hp gas provide agency to uneducated and unprofessional people, whenever you book any refill they will never provide you on time and last you have to collect yourself, you have to keep calling them on daily basis 8-10 times, and they will treat you like you are buying gold in very less price. Its been 15 days since refill...
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S
SMrunmayee
from Panaji, Goa
Dec 20, 2019
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renewal of old connections and name change

Address: Sector 21 Yamunagar Nigdi Pune, Pune, Maharashtra, 41044

Hi i had old gas connection of oct 2014 with consumer no.619226 at fursungi pune i had applied to transfer to nagpur but it was not activated in nagpur now am back in pune and looking to renew the connection back with name change also earlier it was mrunmayee zubin jha now need to be coreected as mrunmayee sathe i want to renew coneection for yamunagar nidgi pune area kindly help with the procedure of renewal.
Thank you...
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R
Ravi P Naik
from Kalghatgi, Karnataka
Dec 12, 2019
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hp gas cylinder not delivered but status showing already delivered

Address: Swastik Trading company, Mehta Chambers, Keshwapur Hubli 580023, Dharwad, Karnataka, 580023

Dear Sir/Madam

I would like to bring to your kind notice that my gas cylinder booking reference number that is HPGas BkngNo 544154 Con 641571 Bkng Clrd 09.Dec.2019 SWASTIK TRADING OTP 2208 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill
It's not delivered to me but it's while online check my booking status it's telling already delivered on 09 Dec 2019. But I didn't got my gas cylinder actually...
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G
goli ramalingeswararao
from Hyderabad, Telangana
Dec 12, 2019
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amount deducted but cylinder not booked on 03-12-2019

Address: Ranga Reddy, Andhra Pradesh, 500049

Hi my consumer number is 601663. Yesterday i booked cylinder and have done an online payment of rs 748 and it was deducted from my account but the cylinder was not booked and showing the status as payment failed. Neither i received the amount to my account. Please check and resolve the issue at the earliest. How long would it take to refund the amount back to my account. The transaction took place on[protected]. Till now the refund was not...
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K
kalyanpolisetty4u Polisetty
from Delhi, Delhi
Dec 10, 2019
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amount deducted but hp gas booking was not done

Address: 83/C, Pragathi Nagar Rd, Addagutta, Jal Vayu Vihar, Pragathi Nagar, Hyderabad, Telangana 500072, 500072

Hi, i am hp gas customer [customer number 664417] tried booking a gas cylinder yesterday on 07th dec 2019 at 2:43 pm

Utr:[protected]
Transactionid: sbia43657b198bb403e9dca6c53d90406b1

During this process rs.748 amount was debited from my bank account but gas booking was not made. Payment was made via phonepay and i have not received hp gas confirmation message on booking. It has been more than 4 days...
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S
SanjayDeb@123
from Mumbai, Maharashtra
Dec 9, 2019
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online payment failed but money deducted

Address: Pune, Maharashtra, 411057

Hi,

My online payment for a new gas connection through phonepe (Upi) failed but amount of 2232.5 has been deducted and no refund from hp gas yet. I have tried contacting the customer support multiple times but have been dismissed with no appropriate resolution. The website showed that it's waiting for response from the transaction attempt but then it's asking to pay again. The money went through and i have confirmed the same...
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M
Minu Ranjeet Singh
from Mumbai, Maharashtra
Dec 9, 2019
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transfer request of my gas connection mistaken for surrender request by the employee and then inappropriate behaviour was shown by the employee.

Address: 10, Bosepara Road James Long Sarani Maa Tara Apartment, Kolkata, West Bengal, 700008

I was not delivered gas cylinders for the past 2 months despite booking. My bookings were cancelled by them after a long time without any information. So i submitted an application for transfer of my gas connection to indane gas agency. Despite having given an application for transfer, the employee surrendered my connection and also deducted ₹350 from my deposited cash as i could not submit my previous gas regulator. When i told the employee...
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S
SanjayDeb@123
from Mumbai, Maharashtra
Dec 8, 2019
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online payment for new gas connection failed. money deducted but not refunded

Address: Pune, Maharashtra, 411057

Hi,

My online payment for a new gas connection through phonepe (Upi) failed but amount of 2232.5 has been deducted and no refund from hp gas yet. I have tried contacting the customer support multiple times but have been dismissed with no appropriate resolution. The website showed that it's waiting for response from the transaction attempt but then it's asking to pay again. The money went through and i have confirmed the same...
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T
Thwart
from Bengaluru, Karnataka
Dec 6, 2019
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kovai gas company workers

On 5december 2019 some worker was standing in his backyard at night and took my photo while i was walking out of my house door. The worker was of the kovai gas agency gang.
This photo was taken for black magic or some other photo frame up attempt. To edit and modify photo. The event has been recorded and crime branch are now informed. Intent of photo is defamation via frame up.

There have been attempts at my life by...
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T
TapanGupta
from Bengaluru, Karnataka
Dec 4, 2019
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hp gas amount deducted but not booked

Dear sir/madam,
Kindly refer to my hp gas consumer id : 622514
And the transaction no :[protected]

I booked a hp gas cylinder on 2 december from my hp gas app through bhim upi (Hsbc bank), the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 690.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received...
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P
prabhu roja
from Mumbai, Maharashtra
Dec 4, 2019
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regarding refund

Address: Hyderabad, Andhra Pradesh, 500049

Hi my consumer number is 601663. Yesterday i booked cylinder and have done an online payment of rs 748 and it was deducted from my account but the cylinder was not booked and showing the status as payment failed. Neither i received the amount to my account. Please check and resolve the issue at the earliest. How long would it take to refund the amount back to my account....
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