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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 9

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R
Rk9271
Feb 24, 2024
Mar 2, 2024
This thread was updated on Mar 2, 2024
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Address: ICICI INVESTORS SERVICES LIMITED, unit: ICICI Bajaj Scooter Bonds, Maratha Mandir Annex, Dr. A.R. Nair Road, Mumbai Central, Mumbai - 400008

I am Rajendra Gupta, the bond holder No.0025-445 of ICICI Bajaj Scooter Bonds-Two, Bond Certificate No.25446 alloted on 29.06.1999 and its maturity date is 29.06.2023.

There is no traceability of this bond, how do we redeem? where should we approach for redeem this. Please update on the scheme.

Thanks & Regards
Rajendra Kumar Gupta
Mob.:[protected]
email:[protected]@yahoo.com
+1 photos
Apr 2, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2024
ICICI Bank Customer Care's response
Dear Rk9271,

We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your contact details from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
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    sureshkumar bind
    from Delhi, Delhi
    Feb 23, 2024
    Mar 2, 2024
    This thread was updated on Mar 2, 2024
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    Address: room no 30 krishi bhawan department of agriculture
    Website: Icici Bank

    Ref Complain No DEABD E[protected] and thereafter reply ICICI on 31 December 2023 I had never made the payment of Rs10986 to Life Insurance Corporation If I had made payment as per ICICI kindly provide transaction statement from ICICI I am having my statement with me which never shows the details of the transaction of Rs 10986 I am not bound to make this payment and I will not be paying this payment Kindly do the needful at the earliest I intend to close my credit card immediately
    Presently I am having an credit card No [protected] with ICICI Bank Rupay Credit Card earlier I was having credit card [protected] on 28th December 2023 an amount of Rs 10986 was debited from my card which was not made by me Accordingly I raised the complaint with ICICI Bank and they were agreed and the amount was credited in my account on 2nd February 24 Now again the amount of Rs.10986 is debited from my account on 29th January 24 with the reason that the amount was made either through OTP of CVV From September 23 to January 24 I gone through my bank statement the expenditure never been made by me I raised the issue with the bank but nothing has been done till Due to this fraud I cancelled my earlier card No[protected] and was issued a new card No[protected] The expenditure of Rs 10986 never shown in my statement which I am being compelled to pay Kindly look into the matter and expedite the same at the earliest I never made the expenditure of Rs 10986 and the amount has never been shown in the statement
    Apr 6, 2024
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 02, 2024
    ICICI Bank Customer Care's response
    Dear Rk9271,

    We are at your service. We have made a note of your card number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your card number from this post and not share it further on social media, as it is an important personal information.

    Regards,
    ICICI Bank Customer Service Team
    Verified Support
    Mar 02, 2024
    ICICI Bank Customer Care's response
    Dear Sureshkumar bind,

    We are at your service. We have made a note of your card number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your card number from this post and not share it further on social media, as it is an important personal information.

    Regards,
    ICICI Bank Customer Service Team
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      Abfoc
      from Varanasi, Uttar Pradesh
      Feb 23, 2024
      Mar 10, 2024
      This thread was updated on Mar 10, 2024
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      NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

      I am Abhishek Baranwal, writing on behalf of my father Raju kumar Barnwal.

      Mr. Raju kumar Barnwal is the Bond Holder ( Bond Holder no. 0026-503 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

      It has matured / redeemed on 29.06.2023.

      There is no trackability of this bond and the helpline no. mentioned in the bond certificate is also invalid. Hence, we would like to request you to guide us as to how do we redeem the same. And who shall we approach for redemption.
      Apr 10, 2024
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 10, 2024
      ICICI Bank Customer Care's response
      Dear Abfoc,

      We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1bzdg) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Amolkarle25
        from Dhule, Maharashtra
        Feb 23, 2024
        Mar 10, 2024
        This thread was updated on Mar 10, 2024
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        Address: ICICI bank Online Services

        Dear Sir/Madam,

        As per the above topic, i was talked with ICICI bank customer care services at 22 Feb 2024, near about 3.00 pm. The call was discussion about extra charges on closed loan account, but that persons hadn't any knowledge only they attained the call. Customer care no. 18001080
        It is just transferring the call from one to another. And no one knows about the problem I mentioned. I have spoken to at least 7-8 people. Because they are only interested in fooling the customer. In this way, the service of the bank is running. Even after talking to so many people, they still haven't given me any information. I say there are so many people to fool people. Such services should be stopped. They hadn't any answer that's why they are doing complete time waste of customer. please carefully listen the attachment audio.
        +1 videos
        Apr 11, 2024
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 10, 2024
        ICICI Bank Customer Care's response
        Dear Amol karle,

        We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1bze8) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          sunilbaldaniya
          from Anjar, Gujarat
          Feb 22, 2024
          Mar 2, 2024
          This thread was updated on Mar 2, 2024
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          Address: Kapdi Vadi, Vidi Road Anjar ( Kutch ) 370110

          Mr.Mohanlal Kanji Kataria is the bond holder (Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 06.08.1999.

          It Maturity date/redemption date as mentioned is 06.01.2026

          There is no TRACKABILITY of this bond.

          How do we redeem it at Maturity?
          Updates on the schemes?

          NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-ONE ONLY
          +1 photos
          Apr 2, 2024
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Feb 22, 2024
          Updated by sunilbaldaniya
          Dear Sir as per your request for contact details
          Pls call me [protected] is my cell mobile number
          Verified Support
          Mar 02, 2024
          ICICI Bank Customer Care's response
          Dear Sunil baldaniya,

          We are at your service. We have made a note of your contact number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your contact number from this post and not share it further on social media, as it is an important personal information.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Amit51878544
            from Sitamarhi, Bihar
            Feb 21, 2024
            Mar 2, 2024
            This thread was updated on Mar 2, 2024
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            My Account is freezed

            My Name is Amit Kumar Sah. My account Number is[protected].
            IFSC Code - ICIC0001337
            My account is freezed from 20 feb 2024.
            I contacted to nearest ICICI Bank Branch they say account cannot be freezed from here. they say account is freezed because of suspicious transaction or account does not keep money in saving account. I said to unfreeze they say they cannot unfreeze.i cannot do any transaction...
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            Pratik1399
            from Mirzapur, Uttar Pradesh
            Feb 21, 2024
            Mar 10, 2024
            This thread was updated on Mar 10, 2024
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            I am Pratik Narayan writing on behalf of my father Kedar nath

            Mr. Kedar Nath is the Bond Holder ( Bond Holder no. 0016-340of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

            It Maturity date / Redemption date as mentioned is 29.06.2023.

            There is no trackability of this bond.
            How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
            +1 photos
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 10, 2024
            ICICI Bank Customer Care's response
            Dear Pratik,

            We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1bzff) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Mar 10, 2024
            Updated by Pratik1399
            Please help
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              Shyam@77
              from Chengannur, Kerala
              Feb 21, 2024
              Mar 10, 2024
              This thread was updated on Mar 10, 2024
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              Complaint Against ICICI Bank for Unwanted Credit Card Promotion Calls

              Dear Consumer Complaints Department,

              I am writing to lodge a formal complaint against ICICI Bank for their persistent and unwanted credit card promotion calls. Despite my clear disinterest and repeated requests to stop these calls, they continue to contact me, causing significant inconvenience and disturbance to my daily life.

              Nature of Complaint:
              The issue at hand involves constant calls from ICICI Bank...
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              Pawanag56
              from Mumbai, Maharashtra
              Feb 20, 2024
              Mar 2, 2024
              This thread was updated on Mar 2, 2024
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              ICICI power unit

              Address: Mumbai

              I have 100 units ICICI "power" unit Certificate dated First Day Of October 1994. Kindly help redeem the same....
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              S
              Sridhar janarthanan
              Feb 19, 2024
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              Cash Txn Charges Branch GST

              Cash deducted 175rs without my knowledge or email or sms. When check I saw amount deducted for CashTxnCharges Branch. Nowadays monthly deducted charges for some some reason. Please check and revert back....
              +1 photos
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              Feb 19, 2024
              Feb 21, 2024
              This thread was updated on Feb 21, 2024
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              Why deducted cash from my account without my knowledge or email or sms. CashTxnCharges Branch deducted 175rs.
              +1 photos
              Mar 23, 2024
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2024
              ICICI Bank Customer Care's response
              Dear [protected]@gmail.com,

              We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your email ID from this post and not share it further on social media, as it is an important personal information.

              Regards,
              ICICI Bank Customer Service Team
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                karuppusamy M
                Feb 18, 2024
                Feb 21, 2024
                This thread was updated on Feb 21, 2024
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                Unable to add Payee NRE

                I have opened NRE Account, Its been more than 4 days since the account is open and active. I'm trying to add a payee, but it is keep erroring out with reason "Addition of new payee can be done only after 24 hours of a mobile number udpate." i have waited too many 24 hours already. its is urgent and i need to transfer money, and now the money is kinda locked down in ICICI account and unable to take it out. I'm planning to close the account...
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                V
                Vishanth Mexon
                Feb 17, 2024
                Mar 10, 2024
                This thread was updated on Mar 10, 2024
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                Address: 2nd Floor, Emparado Road, No- 12 Banjara hills Hyderabad Telangana 500 034

                I am ICICI account holder, 17 FEB '24 month my account got deducted as "CashTxnChgs-Branch- JAN23+GST" charges without my knowledge.

                JAN 24 - 1215.40

                I am writing to bring to your attention an issue regarding an unauthorized debit from my account. Without my prior knowledge or consent, money was deducted, which I find unacceptable and indicative of poor business practices.

                It is concerning that despite paying for SMS alerts, leading me to believe that this might be a scam. This lack of communication only exacerbates the frustration and mistrust I feel towards your services.

                I kindly request an immediate refund of the deducted amount and a thorough investigation into this matter. If this issue is not resolved satisfactorily, I will have no choice but to escalate it to your higher authorities and relevant regulatory bodies.

                I trust that you will take this matter seriously and act promptly to rectify the situation.

                I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.
                Apr 11, 2024
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 10, 2024
                ICICI Bank Customer Care's response
                Dear Vishanth Mexon,

                We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1bfl0) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  I
                  imzee2709
                  from Mumbai, Maharashtra
                  Feb 17, 2024
                  Feb 21, 2024
                  This thread was updated on Feb 21, 2024
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                  Address: Kurla, Mumbai

                  Last month, I used the cash deposit machine at my local branch to deposit some money. Before doing so, I asked a teller at the branch if there would be any fees for depositing a specific amount, and I was assured there wouldn’t be.

                  However, when I checked my statement recently, I saw a charge of Rs 569 on February 17th for cash deposit. When I contacted customer service, they confirmed that this charge was for cash deposit.

                  I’m disappointed that I was misinformed at the branch and that I didn’t receive any notification about this charge. I’ve been a loyal customer with ICICI for 10 years, and I kindly request the team to review and reverse these charges, or else I may have to escalate this matter to the Banking Ombudsman.
                  +1 photos
                  Mar 23, 2024
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 21, 2024
                  ICICI Bank Customer Care's response
                  Dear Imzee2709,

                  We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

                  Regards,
                  ICICI Bank Customer Service Team
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                    9
                    9804923347
                    Feb 16, 2024
                    Feb 21, 2024
                    This thread was updated on Feb 21, 2024
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                    Dear Sir/Madam,

                    I, JITUN NKUMAR JENA, current bank account holder Company Name JRL Management of your bank with a/c no.[protected]. Recently I noticed that my account has been debited with an amount of Rs.40299 for not maintaining a minimum balance.

                    Till now total Rs.40299 were deducted for the last month 25th January 2024 without any intimation.
                    So here I am requesting you to please refund the debited amount to me.

                    From now onwards I will maintain minimum balance in my account.

                    Due to genuine reasons, I failed to maintain the amount, and therefore, I request you to kindly look into the matter and help in this regard. I shall be highly obliged for your kind support.

                    Thanking you.

                    Sincerely,

                    JITUN KUMAR JENA

                    JRL MANAGEMENT

                    [protected]/[protected]
                    Feb 28, 2024
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2024
                    ICICI Bank Customer Care's response
                    Dear JITUN NKUMAR JENA,

                    We are at your service. We have made a note of your account details. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the account details from this post and not share it further on social media, as it is an important personal information.

                    Regards,
                    ICICI Bank Customer Service Team
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                      AKHIL THATTANKANDI RADHAKRISHNAN
                      Feb 15, 2024
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                      Address: Malappuram

                      From past couple of days I'm facing the problem from icici bank they are deducting amount from my account without any information or message when I check in statement it is showing NACH_AD_RTN_CHRG~Of Bnk BFLf~ I enquired with bajaj finserv but everything is clear from bajaj. Icici bank deducting amount from my account

                      also,
                      I dont need the following reply: We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a022u2) in the subject line of your email. Our official will assist you.

                      Take my money and just explain this transaction. Thats it
                      ICICI Bank customer support has been notified about the posted complaint.
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                        shees1993
                        from Raia, Goa
                        Feb 12, 2024
                        Feb 15, 2024
                        This thread was updated on Feb 15, 2024
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                        The following transaction (in USD) was declined by the merchant and the order was not placed but it's still not been reversed yet to my credit card ending in 8003:

                        • Date:[protected]
                        • Reference number:[protected]
                        • Merchant name: AWL*PEARSON EDUCATION
                        • Amount to be reversed: USD 35.09 (= approx. INR 3, 000)

                        My XX8003 credit card bill was also generated on January 21, 2024, but the amount has still not been reversed and reflected in my last or current statement.

                        Please look into it, and reverse the amount to my credit card.

                        The transaction was declined from the merchant's end. So the amount needs to be reversed to my card.

                        Customer care is also not ready to register any investigation complaint in this regard. They just keep telling me that my credit limit was not utilized.
                        +1 photos
                        Mar 17, 2024
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2024
                        ICICI Bank Customer Care's response
                        Dear Shees1993,

                        We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1az4d) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Fakeexposure
                          Feb 8, 2024
                          Feb 15, 2024
                          This thread was updated on Feb 15, 2024
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                          Address: H.O. Vadodara, Gujrat. Branch : Ghatkopar-E, Mumbai-400077

                          Sir, As everyone is aware about the SENIOR CITIZEN SAVINGS SCHEME" of Government of India. The ICICI Bank is merely acting as a facilitator in the said scheme. However to my utter surprise, I found that they have changed the Rule for Nomination in the said scheme, For eg., one of the clause before signing the application forms(on page no.3) Declaration Sr, No, 5 says that : " I/WE DECLARE THAT NOMINATION UNDER THE SAID SCHEME CAN BE DONE ONLY IN FAVOUR OF RESIDENT INDIANS" Now I am a senior citizen age 70, Married but widowed and having 2 daughters both in USA, and as per FEMA Rules NRI, to whom I can nominate ??? Again I checked with other banks eg. BOI, BOB etc... where in their application form No such condition is mentioned. Their branch Manager says : You can nominate your daughter/s, No such rule is also mentioned on the official website of SCSS Scheme. Secondly the name of teh scheme is : SENIOR CITIZEN SAVINGS SCHEME- 2004 where as ICICI Bank has changed the name to : APPLICATION FOR SENIOR CITIZENS SAVINGS SCHEME- 2019. ???? How a bank can change a basic rule of a government scheme like this. When inquired at the branch, no one is interested in solving the issue. The simplest answer is write to : Customer care.
                          Mar 17, 2024
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 15, 2024
                          ICICI Bank Customer Care's response
                          Dear Fakeexposure,

                          We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1az49) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Koshi Chandila
                            Feb 7, 2024
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
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                            590 Deducted 22 Times in my account

                            Address: ICICI Bank Sohna Road Badshahpur Branch Gurgaon Haryana

                            I am Koshinder i observing that my amount was 15000 deducted under this following statements of rs.590 deducted 22 Times multiple times. 27 January 2024 I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Im allready pay all EMI October 2023. So, I move to call customer care number ICICI bank. The IVR wanted...
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                            Koshi Chandila
                            Feb 7, 2024
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
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                            Resolved

                            Address: Sector 64 Gurgaon

                            Im Koshinder ac holder of ICICI Bank unfortunately. Because I never face this type of things form others bank.

                            I took a phone on emi by Bajaj finance. And attached my ICICI Bank Ac from emi payment. Due to some issues I unable to pay On Time 2 emi payment. But after that I paid all amount
                            By Paytm.

                            On 27 Jan 2024 I credit around 15000rs in my ICICI Bank. when I saw in my ac 0.0 balance
                            Please Refund My Amount
                            +3 photos
                            Mar 17, 2024
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Feb 07, 2024
                            Updated by Koshi Chandila
                            Unauthorised Amount Deduct 22 Times On My ICICI BANK Account, of Rupee.590 multiple times
                            Verified Support
                            Feb 14, 2024
                            ICICI Bank Customer Care's response
                            Dear Koshi Chandila,

                            We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

                            Regards,
                            ICICI Bank Customer Service Team
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