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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 5

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G
gmardulur
from Faridabad, Haryana
Jul 9, 2024
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Hi,
I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

Please help with the solution forward
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    C
    Chetan.jani
    from Ahmedabad, Gujarat
    Jul 8, 2024
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    complaint against recovery agent - harassment, threats and coercion

    Dear ICICI Bank's Customer Service/Complaints Team,

    I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

    - Credit Card Number: 4315********2003

    Account...
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    O
    Omkar8788
    from Ghaziabad, Uttar Pradesh
    Jul 8, 2024
    Nov 9, 2024
    This thread was updated on Nov 9, 2024
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    Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

    NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

    NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

    Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any information.
    Thanks and Regards,
    Omkar
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      Sachjadhav24
      Jul 4, 2024
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      unknown transaction happening thru my icici bank account

      "I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....
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      R
      raghu_wgl
      Jul 3, 2024
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      Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
      ICICI Bank customer care not responding

      here is transaction details
      03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
      16003 10, 226.00
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Shashank 897
        Jul 2, 2024
        Nov 9, 2024
        This thread was updated on Nov 9, 2024
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        Deduction of unauthorised amount from my account

        10000 rs were debited from my account with the below details.
        ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

        I didn't do any transaction. Please refund...
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        V
        vasu8868
        Jun 30, 2024
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        Redemption of TAX Saving Bond -022000-TSB

        Sir,

        I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

        So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

        Following are the details:

        1. Bondholder Number:[protected] Certificate No: 126623
        2. Bondholder Number:...
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        P
        prashant yadav1122
        Jun 27, 2024
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        Address: delhi ito branch

        My account no[protected] lien created for what reason
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          sendmail2rakesh
          Jun 24, 2024
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          I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

          It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted from my saving account suddenly on 10th June onwards without any prior intimation to me and continuous back-to-back transaction was done for Rs. 590 each on my account for approx. 81 times on account of NACH return charges for BFL.

          As I am still struggling post covid on financial front, ICICI bank being such an old and prestigious bank is deducting these charges continuously and that too from more than 2 years old return as well.

          After visiting my base branch – Gybergreen Gurgaon on 14th June and meeting with Branch Manager, they are not ready to help in any manner for the reversal of the amount.

          When asked, how this much amount is deducted back-to-back without any prior intimation, massage or without marking any LIEN on the account, they had no answer. My account was further deducted and balance is made to ZERO.

          Am I getting penalized for maintaining my account even after 10 years?

          Considering the extra-ordinary situation after Covid, I request reversal of the deducted amount as a special case.

          ICICI bank needs to understand the genuine concerns of a loyal customer and the extra ordinary condition after covid. Need the reversal of deducted money.

          With best regards,

          Rakesh Kumar
          [protected]
          Account No.[protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            B
            Balakrishnamm
            from Chennai, Tamil Nadu
            Jun 21, 2024
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            Address: Bangalore

            Hi sir/madam,
            I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

            Personal loan: LPTRU[protected]
            OD:[protected]

            My contact number: [protected]
            Mail: [protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sudhanshu_pr
              Jun 18, 2024
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              I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag Customer care people, they are simply dump people.
              Finally I start tweeting and tagged to all neetc, icici, I received multiplecalles withy no solution, this was done intentionally by ICICI
              photo attached .
              +2 photos
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                A
                Anbazhagan Varadarajan
                Jun 11, 2024
                Jun 14, 2024
                This thread was updated on Jun 14, 2024
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                Address: South Korea

                I am an NRI, I am holding Saving account[protected] and NRI account[protected] Cuddalore, TamilNadu. now my Saving account is inactive/ freezed. I wrote mail to [protected]@icicibank.com, they responded that they will call to my Korea mobile number and gave a reference number for my query-unique identification number is[protected]. but no body called me my NRO account is frozen for more than one month.
                Kindly take some measure
                Thx
                Anbazhagan.V
                [protected]

                Kindly consider this mail as a confirmation for conversation of SB account into NRO account
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Anbazhagan Varadarajan,

                We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the account number from this post and not share it further on social media, as it is an important personal information.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  SRIVATSON LAKSHMI NARAYANAN
                  Jun 4, 2024
                  Jun 14, 2024
                  This thread was updated on Jun 14, 2024
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                  Charged for demat account

                  Address: No 92, silver street, Butt road, saint Thomas mount, Chennai-600016

                  I don't have a DEMAT account associated with my icici bank still they charge me for Rs.802 for depository charges.

                  transaction number: IN[protected] DP CHGS TILL APR-24

                  kindly resolve this fraud transaction ASAP....
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                  G
                  Gopibath
                  Jun 2, 2024
                  Jun 9, 2024
                  This thread was updated on Jun 9, 2024
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                  I have been deducted with 826 rs on 6/1/24 under the name of DMC dp charges till April but 2 months hack i told to deactivate my trading account after deducting my membership charges but again you guys are deducting money
                  +1 photos
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Gopibath,

                  We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sahilgyl
                    Jun 2, 2024
                    Jun 9, 2024
                    This thread was updated on Jun 9, 2024
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                    ECSRTN Chagres from ICICI Bank

                    Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

                    After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...
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                    K
                    kpvasant
                    Jun 1, 2024
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                    Unable to track status of Service Request

                    Unable to track status my following service request in my Net banking Account:

                    1. SR[protected]
                    2.SR[protected]

                    Regards,
                    Kirtikumar P Vasant....
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                    V
                    vijay2563
                    May 29, 2024
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                    Address: lature

                    Deducted 3600rs
                    ICICI Bank customer support has been notified about the posted complaint.
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                      V
                      vikassurajv
                      May 24, 2024
                      Jun 4, 2024
                      This thread was updated on Jun 4, 2024
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                      Fraud transfer of 24000

                      A person called me with mobile number +[protected] saying he has a family
                      emergency and he is not able to transfer the money at the moment, he said to
                      transfer 24000 INR to - UPI -cfmer.[protected]@icici Name- Sandhya as I took it as emergence and transferred the fund, he promised that he will pay me
                      as soon as transactions are online but then he blocked me.

                      fraud upi detail-

                      UPI -cfmer.[protected]@icicibr...
                      +1 photos
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                      M
                      Mahesh24253
                      from Hyderabad, Telangana
                      May 23, 2024
                      Jun 4, 2024
                      This thread was updated on Jun 4, 2024
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                      Amount debited by icici for ECSRTN

                      Address: HYDERABAD

                      I paid my emi on same time but the icici bank charged the amount inr 590/-

                      Transaction no : ECSRTN050524_[protected]...
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                      U
                      umang285
                      from Visnagar, Gujarat
                      May 20, 2024
                      Dec 16, 2024
                      This thread was updated on Dec 16, 2024
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                      On March 14, 2024, at 9:51 pm, Rs. 140 was deducted from my ICICI Fastag. But my car was at home (Iffco Colony, Kasturinagar). After deduction, I have complained twice, but they don't refunded me that deduction. It is deducted from the UTHMAN toll plaza, I think, which is located in Rajasthan. But I was at Iffco Colony Kasturinagar at that time. I have attached the sms proof and I have also complained the next day, as you can see in that attachment
                      +1 photos
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