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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 13

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S
Sabina Ahmed
Feb 15, 2022
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Online delivery of cakes and roses

Address: Maharashtra
Website: www.indiacakes.com

My order no 1726553...not delivered... No refund...
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singh1991
Feb 15, 2022
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Third class fraud company, no delivery on time, no refund.

Order id 1726575. I've ordered from indiacakes.com just because they were showing delivery on same day at mohali city. Even i've paid 250rs extra for faster delivery at same day but the order wasn't delivered. Now next day i called the customer care number and they are saying the delivery address is 80km away, like wth! On placing the order, pincode 160055 was deliverable and now the pincode is 80km away. Now they are not refunding...
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M
Macedonia Thokchom
Feb 14, 2022
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Not deliver

I am Macedonia. I have ordered the cake for valentine's day. The cake is not delivered. The customer services are not responding. I am very disappoint to your servicing system. I have called many times and ask to deliver but they are responding. Please refund the money if your are not to deliver the cake on time. Don't take orders. Refund my money as soon as possible....
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D
devendra Singh dewal
Feb 14, 2022
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Order not delivered and no refunds for that

Address: G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra ,

I ordered a cake and bookets and some choclates for my wife from India cakes.. they accepted my payment and after few hours i contact them through chat they said your order will be delivered by 6 pm than I called them again in afternoon around 2 and she told me we can't deliver over there if you want we can give you coupon...
I said I didn't paid 1350 for coupon. Either I want my refund back or deliver the product...so they hang the...
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S
Samir KB
from Rourkela, Odisha
Feb 14, 2022
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Fraud business practice of asking for additional Rs.250 after payment, order stating Shipping & Handling 0.00

Address: FF 07,First Floor,North Block,Sacred World Mall,Wanowrie ,Pune - 411040, India 020 - 66222222

Placed online order with IndiaCakes.com on Jan 5, 2022, 3:23:14 PM Order No - 1723397 with Delivery Date 05/01/2022
Items 1 - Black Forest Cake Half Kg SKU: IndiaProd357 ₹499.00 and
Item 2- 10 Elegant White Carnations Bouquet SKU: ichtml594 ₹475.00
with Shipping & Handling ₹0.00
Got Discount (DIS10) -₹97.40 hence total paid Grand Total ₹876.60
After 30 min got a separate mail with link to make...
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A
Anujain01.aj@gmail.com
Feb 13, 2022
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Cake not delivered

I order cake in which it was showing no delivery charge for normal cake delivery time, however when I paid for the order I received an additional payment link for delivery when I called the customer care they said as you are in mussourie so need extra time and effort so need extra delivery charge, and the worst part is razorpay like payment gateway Is involved with them. Indiacake didn't deliver any cake...
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Reetika Kharwal
Feb 12, 2022
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Order

I order a combo of cake and flower. to be ordered the same day. as per details on site it had to reach the respective address by 9pm or so. But i couldnt track the order nor i was able to reach the customer service. The order wasnt delievered nor i was informed anything about my order. its a fraud company. they dont reply on time. they took extra payment also to send on the given pincode after that they got vanished. no reponse at all. i...
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A
anilbollams
from Hyderabad, Andhra Pradesh
Feb 10, 2022
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Prepaid order has not delivered and refund not issued

Address: Flat no 201 plot no241, sardar patel nagar, road no 23

I have placed an order in indiacakes.com for cake,
done the payment of 494.10/-
and order no is 1725828....
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anilbollams
from Hyderabad, Andhra Pradesh
Feb 10, 2022
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Prepaid order has not delivered and refund not issued

Address: Flat no 201 plot no241, sardar patel nagar, road no 23
Website: www.indiacakes.com

I have placed an order in indiacakes.com for cake,
done the payment of 494.10/-
and order no is 1725828.

but indiacakes.com not delivered my order, also not issued the refund....
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S
Snigdha.o8
from Delhi, Delhi
Feb 9, 2022
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Different cake received /refund

I have ordered 1 half kg eggless cake on 08/02/2022 . Here is the Order id
1725744, for location Baghpath U. P.
I am sharing you the picture of the received product and this was pathetic.
Take some action for your lamentable work . This was the first time i have ordered from India cake and this will be the last as well. Such a miserable experience even I won't recommend anyone to buy from here. I was charged 812/-...
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T
Tanvi2022
from Delhi, Delhi
Feb 8, 2022
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Online Delivery

Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005 IN
Website: www.indiacakes.com

Order ID's[protected]feb) &[protected] feb)
Ordered cake for delivery on 5 feb 2022. Order accepted by them and made payment online. later after few minutes received a link demanding more money for delivering cake at that location since they said they cannot deliver half kg cake so pay for half more kgs. I denied as i didnt want to waste cake as it was intended to be sent for only 2 people and noone else would be there to eat it. br...
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T
Tanvi2022
from Delhi, Delhi
Feb 8, 2022
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Cake Delivery

Address: 246, E, EGALE FIVE SHRIKRISHNA COLONY, PATOLEWADI KOLHAPUR Kolhapur MH 416005 IN
Website: www.indiacakes.com

Ordered cake for delivery on 5 feb 2022. Order accepted by them and made payment online. later after few minutes received a link demanding more money for delivering cake at that location since they said they cannot deliver half kg cake so pay for half more kgs. I denied as i didnt want to waste cake as it was intended to be sent for only 2 people and noone else would be there to eat it.
They promised to refund the money in the form...
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G
Gumi
from Cuttack, Odisha
Feb 8, 2022
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Order no. 1725577

I have booked cake, flowers order no. 1725577 to be delivered at Kodinar, Gujrat on 07.02.2022 . But my order was neither delivered nor I have received any updates from the company. On calling customer care there executive are saying it will be delivered at 4, then 7 hrs evening.. also talking rudely. Such a bad company. Have no manner how to deal with customers. Till datey order was not yet delivered nor returned my money back....
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P
pooja khule
Feb 7, 2022
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Third class service providers

Why are they even working? Why this site is still active I don't understand. They took double charge for midnight delivery. My money got deduct twice and still receiver did not receive single order as well. Later after arguing for a weeks they sent me coupons half of my original paid amount. And today they have delivered cake from monginis and instead of carnation flowers they have given red roses which are so cheap as compared to what they...
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M
Makesh86
Feb 7, 2022
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Item not delivered and looted money

I have ordered a gift set from Indiacakes.com which need to be delivered on 05 feb 2022. However, item is not delivered and they spoiled a precious day of our family. Now they are not refunding the money. They are cheating the customers not only met but thousands of people everyday. You can see this scam in google review everyday. I believe they are looting millions a day by this cheating. Kindly take action on this request...
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divyadey55
from Bengaluru, Karnataka
Feb 3, 2022
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India cakes didn't process my refund from the last 2 month and the customer service guy disconnects the call

I had placed a cake order for Alipurduar on 7th Dec 2021 worth 450/- and once the order was placed within few minutes India cakes came back with an email asking for additional 500/- which is apparently the delivery charge failing which they wouldn't be delivering the order and they didn't. Had I been aware that the delivery charge is more than the cakes price I would have never placed the order in the first place. Its been 2 months they haven't...
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M
Mohavel
Feb 3, 2022
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Cake Order Refund Issue & Unethical Customer Care behaviour

I have ordered cake through Indiacakes.com for PIN code 638312. While making the order, there was no mention about delivery charges and I placed the order (id - 1725***). After sometime, I got mail saying delivery charges 250rs I need to pay to deliver to this location and followed by another email asking for 350rs as delivery charge to deliver cake worth 500rs.

Decided not to go with and called in for order cancelling, and...
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N
nikhila vuppala
Feb 3, 2022
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Refund

Hi
I have ordered a cake on Dec 24th and the cake was not delivered so now when am trying to call people for refund nd they are saying we have refunded and disconnected the call but I haven't received the refund amount...
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S
suryarashmi
Feb 2, 2022
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Cakes and their order

I ordered a cake for 549 rupees and applied discuount and opted for normal delivery. but after few hours i receive a call asking to make a payment of addditional rupees 150 which wasn't mentioned during the order. Later, to confirm when i called the helpline no. [protected], the people are so rude they just bang the phone and never answers any calls.
my order no. was 1725211.
kindly take action...
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H
Haago
from Kanpur, Uttar Pradesh
Jan 30, 2022
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Not deliver my order

Sir my order no.is 503055 and 503056 it is not deliver and not refund my payment. I order cake and bouquet more than 1 year ago...
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