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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Jun 29, 2025
Complaints 840
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31
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Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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IndiaCakes.com reviews & complaints page 14

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H
Haago
from Kanpur, Uttar Pradesh
Jan 30, 2022
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Sir my order no.is 503055 and 503056 it is not deliver and not refund my payment. I order cake and bouquet more than 1 year ago
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    R
    Rajnish35
    Jan 29, 2022
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    Order id - 1724335
    Sir i request oder photo cake but after take payment informed me order not available then i cancelled ordered till now i didn't received my refund amount and also time try to contact with indiacake team but not agree to listen customers
    +1 photos
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      A
      afcon
      from nagpur, Maharashtra
      Jan 29, 2022
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      We have ordered a Combo Cake with this web site. Our order no.1724885 for supply to chennai.
      1) Cake was not baked properly.
      2) Bad smell while open the cake.
      3) Cake received alf Liquid condition.
      4) There was no response from order taken representative.
      5) No response from the supplier.
      6) Very worst product we have received.
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        N
        NK_Sinha
        Jan 26, 2022
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        Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

        Order ID # 1724728
        Placed order at 11:30 and to get it delivered before 2 PM paid extra 150.. Again India Cakes requested for 250.. I paid that as well but my order is still not delivered.

        They should not commit anything if they can not fulfil.

        I want them to deliver it by today else cancel order. And they should return extra delivery charge money of 400 in any case which they took to deliver before 2PM.
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          S
          Selvapandian
          from Chennai, Tamil Nadu
          Jan 25, 2022
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          Address: Pune
          Website: indiacakes.com

          India Cakes Order No: 1724337

          Ordered Date; 20/01/2022

          Delivered Date: 21/01/2022
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            A
            anita joseph
            Jan 24, 2022
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            Order number : 1724288
            The cake was not delivered . And the cash was not returned.
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              A
              Anshup73
              from Silchar, Assam
              Jan 21, 2022
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              I have placed an order today. After few minutes got a message and mail from Indiacakes asking for another Rs.250 against delivery charges. I have mailed them and asked for cancellation of the same but they told me that I will get the refund through coupon only. But I want my to original payment method
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                S
                shynj
                Jan 16, 2022
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                Dear Sir,
                Online Order No. 1723989 dated 15-01-22 placed for one Cake for delivery of said item at Kannur, Kerala for the birthday on same day on India Cakes portal (www.indiacakes.com ) and I have also made payment of Rs. 1400/- towards purchase of cake through debit card on 15-01-22.

                India Cakes failed to deliver Cake to the destination place and no proper response made for my continues follow ups through email and chats.

                today they were saying "Refund will be as a coupon code which validity for 1 yrs." which i don't want since its not my fault and why should i suffer keeping their coupon which is unwanted for me after the birthday date..

                Note :- If the payment is not credited back in my account within reasonable time, i will take legal action against India cakes pvt ltd.
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                  R
                  Rameshkumar Varadharajan
                  Jan 14, 2022
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                  I have order a birthday cake by 12.30 and opted for as soon as possible snd paid additional amout 250. Again another email to pay 150 rupoes test also I paid immediately.
                  The customer cake mot responding always disconnecting the calls.
                  The alternative number always call call forwarding. They never delivered the product on time and charing as as possible option znd creating the customer. Worst service
                  Jan 14, 2022
                  Updated by Rameshkumar Varadharajan                   The complaint was not resolved
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                    A
                    Aanchal shukla
                    Jan 10, 2022
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                    I want refund rs 750
                    Not any coupon Code.
                    So please solve this issue
                    +1 photos
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                      A
                      Aanchal shukla
                      Jan 10, 2022
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                      Address: Maharashtra

                      I can pay for the cake rs. 750
                      Then they send me some other hidden charges.
                      Then I cancelled my order.they didn't refund me till now
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                        S
                        Sini90
                        Jan 9, 2022
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                        Order no 1722537, despite of giving full address with zip code, got a message back that the service is not available in the given location then my question is why did you take order and processed payment?? After calling customer care number of times I was asked to pay 250 and then 150rs extra fr delivery. But with what trust anyone would do extra payment again. Then I was told the money will be refunded, it’s been 10 days since. So when will I get refund???
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                          U
                          Usha Maravanthe
                          Jan 8, 2022
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                          I have placed an order having order no 1723044 on 31st dec and paid 549 for the cake and 250 for midnight delivery charges. They did not deliver it on 31st. I tried calling them on 1st Jan 2022 they told me it will relieves before 5 then 5.30 then 7 and then 7.30 finally they did not deliver till date. I haven’t even sent them a mail to cancel the order and refund. Their customer care executives are so arrogant and rude. One of the executive says upfront refund cannot be processed. Another says refund cannot be given we will give coupon codes. Another says we have not received money from franchise we will process once we receive money.
                          +2 photos
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                            P
                            Priyankabarik27
                            from New Delhi, Delhi
                            Jan 1, 2022
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                            They are not delivering the cake and doing any refund
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                              Priyankabarik27
                              from New Delhi, Delhi
                              Jan 1, 2022
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                              Website: Indiacakes

                              I ordered cake from India cakes, they did not inform about the delivery charge
                              They didn't help with the tracking ID. When I tried to call on the number, they started asking for delivery charge of 400 which is too high. They are not at all responding and have mo refund policy.
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                                S
                                Shail N
                                Jan 1, 2022
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                                I placed a cake order on 31st Dec 2021 paying Rs.494.10.

                                After sometime I get an email and sms requesting to pay Rs.250 as delivery charges as the delivery address distance is more.

                                I refused to pay and replied over email asking to cancel it. Charging delivery fee after placing the order is not fair, it's cheating.

                                I have not got any confirmation till now if the order is cancelled and refund will be processed.

                                Order No : 1722963.

                                They don't receive call when tried this number as per their website [protected].

                                Their chat support team is not active in responding messages. And email conversation also same.

                                Please resolve this issue.
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                                  Prasan mishra
                                  from Bargarh, Odisha
                                  Dec 31, 2021
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                                  Address: Sambalpur Odisha
                                  Website: Indiacakes.com

                                  Am trying to connect for 2 hrs continuously but they didn't respond also didn't deliver my order and gave money
                                  +1 photos
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                                    D
                                    DeeO
                                    Dec 31, 2021
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                                    IndiaCakes did not deliver Order No: 1720249 on Dec 6, 2021. (Placed on Nov 27, 2021, 9:23:21 AM)
                                    The full amount was charged to my debit card.
                                    I sent them emails and messaging complaints about 4 times without any response.
                                    - D. Oza
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                                      R
                                      Ronies
                                      Dec 30, 2021
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                                      Address: Apartment,Salunkhe Vihar Road, Pune, Maharashtra 411048

                                      Hi,

                                      I didn't even get any calls from IndiaCakes.com. They didn't deliver my cake and did not refund my money back.
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                                        A
                                        AmaluMathew123
                                        from Muvattupuzha, Kerala
                                        Dec 30, 2021
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                                        Address: Pune, Maharashtra

                                        I have ordered a cake for 31st October to Kerala through indiacakes.com.Order didn't deliver. They have given a coupon code to reorder. It has been repeated for 5 times.I am trying to get my order or cash back for last 2 months. They asked me to change the location of delivery and to pay additional 250rs as delivery charge. I have done it
                                        Now they're saying that this area is on their outskirts and couldn't deliver. They are not ready to give my cash back.
                                        +7 photos
                                        Dec 30, 2021
                                        Updated by AmaluMathew123                                         I have ordered a cake for 31st October to Kerala through indiacakes.com.Order didn't deliver. They have given a coupon code to reorder. It has been repeated for 5 times.I am trying to get my order or cash back for last 2 months. They asked me to change the location of delivery and to pay additional 250rs as delivery charge. I have done it
                                        Now they're saying that this area is on their outskirts and couldn't deliver. They are not ready to give my cash back.Order number is 1722454

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