Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello Sir,

I am very sorry to tell u about this. Unfortunately i missed my train on January 15th, 2009. I booked my tickets through e-ticket. i filled out a TDR on 19th January, 2009. So i want to know when i will get my money back and how i will get my money back.

Sir, i am requesting you to tell me about the procedure as early as possible. Also let me know about the status of my TDR.


Thanking you sir,

Sampath
[protected]

I have booked a ticket on[protected] and suddenly the train has been cancelled so i applied t.d.r but still know i didnt get the refund .
PNR NO:[protected]
TRANS ID:[protected]
REFNOI:EKT[protected]
TDR FILLING DATE :[protected]
SO KINDLY DO THE NEEDFUL AND I HAVE MAILED SO MANY TIMES BUT THERE IS NO REPLY
THANKING U

Sir/mam

I have filed a tdr on 26 may 2008 as my train gets delayed by more than 6 hrs but it already have more than 6month but still I ddnt get the refund so plz refund the amount as soon as possible with proper justification .My PNR No. is [protected].now I am get tired from your process.plzzzzz refund the amount or kindly give me some railway IRCTC Manager No. so that I can contact him



Regards

Ankit Sahu

Cell:[protected]

Dear sir, i had booked a e- ticket for 30/11/10 sampurna kranti exp. new- delhi to patna but due to unknown reasons train was cancelled on 30/11/10. and till now i have not get my refund, this is my second reminder so request u to solve my probnlem as soon as possiable.my booked ticked history is given below:-
TR. ID. - [protected]
PNR NO. [protected]
JURNEY DATE : 30/11/10
TICKET BOOKING DATE : 16/11/10

Dear sir, i had booked a e- ticket for 26/06/11 Rapti sagar exp. Palakkad to Chennai Central but due to unknown reasons passenger not travelled on 26/06/11. and till now i have not get my refund, this is my first reminder so request u to solve my problem as soon as possiable.my booked ticked history is given below:-
TR. ID. - [protected]
PNR NO. [protected]
JURNEY DATE : 26/06/11
TICKET BOOKING DATE : 09/06/11
REFERENCE NO;ekt[protected]
Refund status:refun under process
TDR Filling Fate:26/06/11

I just want to know one thing that, can RPF STAFF FORCE passsangers to leave the seat. that's what happened with me on night of 01 st of march when i was comintg to h. nizaamuddin from kota through Intercity Exp./ H/ nizamuddin Exp.
I got my ticket in waiting, but when i entered in train i got a seat vacant so i sat on that seat. After crossing Sawai madhopur 2 RPF staff came and aked me " do u have ticket? "
I repled " i have waitng."

Then they asked me to leave the seat when i denied they used hot words . After that i left the seat .

Please explain me what could have i done against those RPF staff .Please give me suitable advice as early as possible.
Sandeep Sharma
TICKET NO . A 23487517

Pnr no.[protected]

Dear Friend,
TDR NORMALLY TAKING 6 TO 7 MONTHS AS PER MY BEST EXP. BECAUSE I AM ALSO A BOOKING AGENT AND ON THE 10TH OF DECEMBER MY PAYMENT APPROVED FROM GGM (IT TAKES 4 MONTHS) AND MANY STILL PENDING.
SO WAIT & WATCH YOUR PAYMENT WILL SURELY RETURN, BUT HOW TAKES MORE TIME I CANT SAY.

PNR NO [protected]
TRAIN NO 6124/ANANTAPURI EXP
DATE 13/01/2009
CLASS SLEEPER[SL]
REASON NOT TRAVELLED DUE TO PERSONAL WORK
KINDLY REFUND, THANKING YOU

Ticket details are given below:

PNR Number : [protected]
>Booked On :[protected]
>Transaction ID : [protected]
>Ticket Type : eticket
>Class : SL
>Date Of Journey : 10/5/2009
>Ticket Charge : Rs 120.00
>Internet Service Charge : Rs 10.00
>Suvidhaa Infoserve Pvt Ltd Total : Rs 130.00
>Train No : 3008
>From Station : PALWAL JN
>To Station : AGRA CANTT
>Quota : General

Ticket details :
PNR Number :[protected]
Booked On : 09/04/2010
Transaction ID : [protected]
Ticket Type : e-ticket
Class : 3AC
Date Of Journey : 23/04/2010
Ticket Charge : Rs 1143
IRCTC Charge:Rs 20
Train No : 0145
From Station :MUMBAI CST
To Station : LUCKNOW NR
Quata : General
Reason :Because i have not remember that my ticket is on 23/04/2010.Instead of that i thought my ticket is on 24/04/2010. Kindly Redfund. THANKING YOU!

Due to train late, I request to please refund my train fair because I am not jurned to this this train.The train no of the train is 13050, Date of journey 3-2-11, The PNR no of the ticket is [protected], The name of passenger is RAHUL GUPTA, AGE-21 years, male.station from jalandhar cant to lucknow, date of booking 1-2-11, class AC3.THANK YOU

Dear Sir/Madam,

We have booked train ticket through IRCTC on 26/2/2011 vide PNR No. [protected] and transaction ID [protected].
Train Name VSKP Garibrath from Vishakhapatnam to Secunderabad, Date of journey 28/2/2011. Actually what happend
is train was cancelled by South Central Railway. But we have not received booked ticket amount till date. kindly do the
needful as early as possible.

Thanks & Regards,

Passengers details
B RANGA BABU 37 M
B SRI BHAVANI 31 F
UMA MAHESWARARAO 48 M

PNR-Number :[protected]
Train Number : 12679
Train Name : COIMBATORE EXP
Date : 7 - Feb - 2013
From Station : MAS
To station : SA Reservation upto : SA
Boarding point : MAS
Class : 2S
No of passengers : 1
Reason: Passenger not travelled..
Please kindly Refund my ticket..

IRCTC — STATUS OF REFUND IS UNDER PROCESS from 120 days

Sir/madam,
A TICKET WAS BOOKED THROUGH IRCTC ON 28 NOV 2012 PNR Number: [protected] FROM jind haryana to nangloi delhi for journey on 29/11/2012, TRAIN WAS LATE BY 10 HOURS, TDR WAS FILLED IN PROPER TIME LIMITATIONS BUT EVEN AFTER 120 DAYS , STATUS OF REFUND IS UNDER PROCESS

Any body got this refund after filing TDR ..?
Pleased do update.
I've also filed TDR last week, but status does not changed still.

-Anil

PNR NO [protected],
TRANSACTION ID- NGPAY [protected]
PNR NO [protected],
TRANSACTION ID –NGPAY [protected]

Pl update me as when my money will refund ?Above is my details

Mukesh Sharma

Dear Concerned,


Please find below ticket details and I have entered the TDR on the same day due to train late more than 3 hours but there is no refund after 120 days and many times contact to customer care but there is no refund.

Please do the needful.

Name- Saiyad Hussain
Contact No. [protected]
PNR No. [protected]
TDR date 6.6.2014

Dear Concerned,


Please find below ticket details and I have entered the TDR on the same day due to train late more than 3 hours but there is no refund after 120 days and many times contact to customer care but there is no refund.

Please do the needful.

Name- Saiyad Hussain
Contact No. [protected]
PNR No. [protected]
TDR date 6.6.2014

Debit charged for failed transaction,

Sir,

I booked my e-ticket thru IRCTC trans ID [protected] for SL Class train no. 1041, Pune City to Chennai on 23/03/09 and the ticket was not issued after receiving pament thru CITI BANK debit card.The IRCTC Web Page got Expired.

So I once again I RELOGGED Into my IRCTC Account trans ID [protected] to book a ticket again (Thinking the previous Transaction was NOT SUCCESSFUL) *****By mistake"****. At SL Class train no. 1041, Pune City to Chennai on 23/03/09.And the ticket was not issued.The IRCTC Web Page got Expired.

I checked the refund status.The refund status shows for transaction ID [protected] as settlement requested for which Rs 549 is already been debited from my CITI BANK account .I kindly request the Railways to arrange my refund amount of Rs 549/- as early as possible.



With Best Regards,

J.NEVRON MERVIN.

hey buddy,
the same thing happened to me just 2 mins ago ... but i haven t checked my balance got deducted or not ...

did u get ur money back .. ???

looking forward to ur answer ..

plz help .

Today i reserved 3 sleeper class tickets in e-booking. 1st time the money is debited from my account. but after 3sec the message comes your transaction is failed. In that only Transaction ID is given. i.e [protected]. I think some where mistaken in processing. Then i tried next time in this time ticket issued. But this time also money is debited.
But 1st time ticket is not issued. How would i get money back in to my account. In my account there is 2 times debited the money. I didn't receive 1st time PNR number. Please take action and add money in to my account.

G N M RAO
[protected]

DearSir,
My name is Ravi Mishra AND i was trying for e-ticketing but I did not recieved any ticket and the amount was reduced from my account(charged) Rs. 977/- only from my SBI Debit Card.
Reservation was for 01/06/09 & the Train number was 3050 from lko-kolkata.

Kindly help me in this situation, if it's possible kindly mail me

1. PNR No. [protected] Trasnsaction ID [protected] dt. 24/07/2009
1. PNR No. [protected] Trasnsaction ID [protected] dt 24/07/2009

This e-Ticket already cancelled and not refund transffer my SBI A/c.

i booked a ticket by irctc and makes the payment through sbi debit card which transaction no is [protected] train no 181102 but i unable to geting the ticket please send it through my e mail address [protected]@gmail.com.

hi same problem.i have also reserved my ticket before 15 dayswith pqwl 6 and same status today.what is this pqwl plz tell me.

Hi
Same problem here...I have booked ticket 2 months later and then status was WL9 and now the status is PQWL8.

Cheated — Cheated By Railways

Indian railways is the biggest fraud. I was 100 kilometers away from the railway station and I was to board tihs train. After caling the 139 number and the customer executive told me status is WL 37 two hours after train had departed from originating station and I still dont have refund by Railways, THE BIGGEST FRAUD IN INDIA. MR LALU DONT CHEAT POOR INDIAN CITIZENS.

TDR : Chart preperation is supposed
to happen 4 hours before the s
tart of train. I had checked t
he pnr status by calling 139 a
nd was given status as WL 37 a
t 2:30 PM on the date of trave
l & decided to travel by ksrtc
and cancel ticket later.Need
refund pls
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 06-Feb-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

hi...
i also got the PQWL status ticket .
will it be conformed?

I 100% agree to the comments made about PQWL. It is bogus at all.

Hi
Booked ticket 2 months back... almost for 15 days it shows same... WL...

Yes it is bogus. Indian railway is fooling people by taking money in advance for 90 days or so, earning interest on it and then returning the money to public grabing teh interest and clerical charges taken from passengers. That's why Lalu made railway to run in profit, sucking hard earned money of poor indian people.

I also agree that PQWL is a bogus scheme and fooling the public and making profits for the railways and helping the TTE to earn illegal money. Even though a berth is allotted it is mandotrily in the side middle berth, the traveller will almost die of suffocation.The reason for making profits does not mean to trouble tghe travelling public. The Railway Minister should be alloted side middle berth on a night journey before introduction in the railways. I hope the system of PQWL and side middle berth will be removed in the intrest of tghe travelling public.

I also agree

Indian Railway Booking — Indian Railways squeezing passengers for its profit

Dear Sir/Madam,

It's a mass complain against Indian Railway Tickect booking and availibility System and also the horrible position of public travelling on extra side births provided.
Complains are herewith:-

A]. Maximum number of tickets are being diverted to Tatkal quota.Just see for an example at the current situation today the 30th May 2009 time at 3PM wherein wait list is showing sky high of the given train:

Train No Train Name Date Source Station Destination Station Class
2842 COROMANDEL EXP 03- Jun- 2009 MAS HWH SL


Status Report

Serial No Date Status
1 3- Jun- 2009 WL 226/WL 117
2 4- Jun- 2009 WL 227/WL 86
3 5- Jun- 2009 WL 221/WL 114
4 6- Jun- 2009 WL 304/WL 204
5 7- Jun- 2009 WL 262/WL 157
6 8- Jun- 2009 WL 324/WL 248

At the same time if I select Tatkal, the online picture is :-

Train No Train Name Date Source Station Destination Station Class
2842 COROMANDEL EXP 03- Jun- 2009 MAS HWH SL

Status Report

Serial No Date Status
1 3- Jun- 2009 AVAILABLE- 0075
2 4- Jun- 2009 AVAILABLE- 0163
3 5- Jun- 2009 AVAILABLE- 0291
4 6- Jun- 2009 AVAILABLE- 0291
5 7- Jun- 2009 AVAILABLE- 0291
6 8- Jun- 2009 AVAILABLE- 0291

In the given situation either the journey of the intended passenger is uncertain or else he have to shell out more money from his pocket to get a confirm ticket.This is totally unfair.Literally you cannot find vaccancy in normal quota.[Then why Railways is saying that they have not increased the fare and though they are in so much of Profit.]That is another way squeezing public technically.An amicable resolve to be sorted out immediately on this matter.

B] Regarding Three births alloted to all the Bogies:

It's a very very tough situation for the passenger travelling with the 3rd birth in the side row of the bogie.He is like an untouchable to his co-passengers.Neither he can sit on the side bearth seats and nor people inside the births let him sit properly where he/she is entitled to.Practically a long journey from 9AM to 9PM [ 12hrs.] accomodating in a birth is too strain task for all four passanger sitting in a single berth besides, other three are also deprived of comfort for the one added.Just think for a ladies passenger carrying a Baby on that berth !!! Can the policy makers allow their family to travel in such a horrible cell !!! Where is the public amenities and caring ? Just take a public poll while travelling in those bogie[ better say, cell] and you will find them not less than crying.
Hope you can look into this matter for the mass ingorant Indian public who can only afford to travel on Trains.
Thanks & Regards,
Naresh Rathi
www.FlowersChennai.com

Indian Railways — allotment of side berths in railways

I booked a ticket through internet in 6526 kanyakumari express for a journey on 1st july. The availability at the time of booking (10th june) was 292 berths. I gave my preference as lower berth. After the payment is made the allotment of berth is sm 80. For aged people getting into that side berths is very painful. Why such allotment is made when there are 292 berths available. Any berths other than side berths would have been ok. This is the third time it is happening to me. I had to cancel the tickets everytime thereby losing money. At the ticket booking counters they can see which are available berths, so that the customer can take a decision whether to book or not. Why this facility is not availble when you book through IRCTC in the internet.
The then Railway minister had announced more than 6 months back removing the side middle berths. The side middle berths are continuing in 2nd class sleeper.Is there any hope for a change in the system so that the customer can have a choice of berth instead of alloting some berth other than preferred.
pskumar

Irctc Indian Railways — Wrong deduction

Dear Concerned Authority,

I have booked a ticket on 25-Dec-08 on tatkal but at that time it has not shown as booked, so i have booked again. but after one hour i noticed that it has booked twice. And it has charged to me twice. Then i have cancelled it and they deducted a huge amount they have deducted 5700.00. PNR no # [protected].

Thanks,
Manoranjan

[protected]

Dear Concerned Authority,

I was booked a ticket on 22-Jun-09 on. Furder I cancle 1 ticket on 27-Jun-09 for that my a/c get creadited by 351/-. But on 29-Jun-09 my a/c get debited by 612/- again for the same trasation.
Plz. do the needful ASAP

Thanks,
Sayalee

Wrong deduction
Dear Concerned Authority,

I have tried to book the ticket on 29/6/2009 for Pune to Jalgoav, but at first attamt ticket was not booked, and in the 2nd attamt it get booked. but from a/c the amount get didected twice worth Rs. 216.
Plz refund for wrong deduction.
Plz do the needful ASAP

Thankx
Sayalee

Wrong deduction
Dear Concerned Authority,

I have tried to book the ticket on 30/6/2009, but at first attamt ticket was not booked, and even in the 2nd attamt it was not get booked. but from my a/c the amount get didected worth Rs. 473.
Plz refund for wrong deduction.
Plz do the needful ASAP

Thankx
Sayalee

Hi,
Hi, iam also facing the same problem. I had booked my return journey ticket i(from Ottapalm to Chennai)in the month of 2nd Aug 2009 for the return journey dated 4th sept 2009(Train Name :Alleppey - Chennai, Departure Station - Ottapalam). At the time of booking the ticket my waiting list was showing on WL/2. I was very happy so that my ticket will get confirmed but today dated 22/08/09 its still refelcting as wl/2 in the PQWL. Its really pathetic and cheating by the indian railways. R the small stations is not considered for confirmed tickets. I hope these stations is also in India. Does the Indian govt and Indain Railway minister will look into this. I also agree that PQWL is a bogus scheme and fooling the public and making profits for the railways and helping the TTE to earn illegal money. .The reason for making profits does not mean to trouble the traveling public. Hope the system of PQWL mus be removed in the interest of the traveling public.

I have booked ticket from delhi to bangalore, there was confirm available 77 ticket, and I booked ticket from delhi to bangalore but boarding from mathura ( next station from Delhi ). they given me PQWL 36 which was waiting at mathura loke RLWL36, so what is benefit for booking from delhi and also they have taken full fare from delhi to bangalore . They are cheating the public.

By Hearing All These Complaints, Will our Indian Railways Realise Its Blunder?

i am also facing the same problem! PQWL

i m also facing the same problem

yes all you re right ! PQWL is nothing but its fake.You don't go for the next time booking ticket like this. As i also had 2 tickets 1 from KLY(PQWL 3 for AC 3 Tier) and 1(PQWL 78 for SL from DADAR which i did wrong coz i was not aware of PQWL.
I don't thick my ticket will confirm from PQWL so i canclled both the ticket.

No one cares about others if you knew the problem so don't again do that mistake what i did and i can say i learnt what is PQWL and RNGL etc

Something has to be done form the end of RLY department to improve the problem.

they are cheating the common public,

I booked a ticket from Bangalore to Allahabad on 20th oct 2009 for the journey date 25th dec 2009
a well 65 days in advance. I got PQWL 3/ wl 3 and its 23rd today and still it has not moved a single position. While the general waitlist shown at my booking time was WL3/WL3. which as on today stands as WL128/WL88. Since there is huge difference of 40 seats between wl registration and actual wl number i guess my seat would have had got confirmed had it been in general wait list.

I see no point in these kind of quota if they are to just fool people cause it gives you a big pain in your neck. and you dont know how make last minute adjustment for your travel which you thought would be an easy one.

Thanks to Indian Railways the airlines and bus industry is minting lot of money for the last minute changed plan for the travel.

PQWL is pooled quota waitlist. This is the waitlist issued to passengers who book their seats from a station which is not the trains originating station, upto another intermediate station/destination station. A few seats are made available in this pooled quota for such travellers. When the seats are full, then PQWL waitlist begins. This waitlist status will not change till the charting is done. Normally, (in most cases), PQWL 1-2 clears for 2A and 3AC, and goes higher for sleeper reservations.

Hope this helps.

I am also facing same problem. I had booked ticket before a month in pqwl. Still it is showing same status as on 1st day of booking.

what is the mean of PQWL, I am also facing the same problem. I had booked my online ticket on[protected] from Dadar to Patna(5645, Guwahati exp)one month ago still showing the same PQWL 3. so it will confirm or i cancel it, tell me any solution.

I am unable to understand whether PQWL is for helping public of small station or to use them for clearing waiting list of passengers of Metro stations. Only if this is the main concern of Government then PQWL is good.

i am now confused for this type of reservation system

Irctc Indian Railways — Bad food and cheating in quantity

The food served in Rajdhani expresss 2423 A - down Guwahati Rajdhani, on[protected] was not only unhygeinc and inadequate as per the menu, but the behaviour of the catering staff anf TC was equally anguishing.
1. They refused to give us the complain book inspite of the fact that 6 people requested for it.
2. The lunch was not only unhygeinc but also served without soup. Curd was not given during lunch.
3. In the snacks chocolates/mints were not served. Juice was served normal and not chillled.
4. The quality of the hot water given for tea making had dust particles and the cups uncleaned.

The carering manager and the TC said eat whatever is given to you.

Please take appropriate action agaginst the IRCRC contractor of the train namely RK Caterers. This is a usual practice by RK to cheat. They never provide the complain books.

Best Regards
Sanjay K Gupta
C- 35 FF, JVTS Garden
Chhatterpur Extension
New Delhi - 1110074
M - [protected]

[protected]@gmail.com

Indain Railway really cheating the public, This is one of the tool to raise the money from public ...I would like to aware everbody not to take PQWL tickets in any case...It will never cleared ...

First of tell me the full form of RLGN!
GNWL!---- And i am not able to understand that why these list not moving although you had booked ticket so much earlier...
Actully Government is forcing us to book the ticket from its Origin station and boarding you may do from whatever station!
Means Railway should be given full tkt money irrespective of your origin & Destination station
BIIIIIIGGGGGGGGGG LOOOOOOOOOOOOOOOOOOOOOT!!!

Indian Railway — taking more money than actual charge

sir,
this is about the demanding extra money by TTE in patna janshatabdi. in janshatabdi of any other route ticket is booked currently on demand. but in patna janshatabdi this is not possible and this lead TTE to take extra money. i faced this two times. they give receipt of Rs.30/- but charge Rs.60/-. this become general practice in this route. when i ask them why they are charging extra money they told lena hai to lo nahi to jao.
please do some action againt this curruption. which leads trouble to passengers.

Irctc Indian Railways — Improper allotment of Berths

Respected Sir/Madam

Sir we have booked the E-Ticket , for the Train No 2995 /BDTS ALL UDZ Ex at 18:20 Hours on 26/07/2010 for the Month September dated 08/09/10 onLine , To our Surprise it was seen that our all 5 Berths were alloted Side Uppers, inculding Senior Citizens of Age 65 years and 61 years respectfully. It was not only Surprise but also shcoking for us . So had to cancell all our Tickets immediately, So we had to cancell our Trip, The Booking Availability showed was 25 Availble , So we were under the impression that atleast Senior Citizens might have got Lower Berths , We were at the time of Booking asked for the Choice if any, for Berth but to our Surprise it was Side Upper Berths for all as we all are from one family , then too we were alloted all the 5 side Berths. Please u make it note that our cancellation charges of Rs 300 were also shown deducted.

Indian Railway — berth allotment

On Nagpur Pune Garibrath train, while booking tickets , the available quota of berths was more than 500.
I requested to book two lower berths for two ladies aged 50.
To my surprise we were allotted most inconvinient berths in 3rd AC , numbered 4 and 5, which are side lower and side middle.
When quota of more than 500 berths is available, with what logic are we allotted these berths?

can anyone believe that in available 500 berths, 2 lower berths are not available to allot to ladies passanger?

is the preference not on first come first served basis?

authority should look in the issue.

Its a disgusting to take PQWL, even i dont understand the concept behind this. Why indian railway fooling we guys. We book ticket long time back, but still we got PQWL. There should be some action taken against them.

IRCTC of Govt. of India — Regular and similar problem in rail ticket booking

Whenever I try to book a railway ticket of Tatkal category or of general category for recent tickets (say, to book ticket after 1-3 days) I found that IRCTC booking service starts malfunctioning. After discussing with others I found that they had also the similar experience and they knew that there was something fishy in this booking events. Is not the repeated occurrence of the same event pointing to a nexus of touts and IRCTC?

The Indian Railways have found a good way to harress people by introducing PQWL to us..
It never ever gets confirmed or changed...WTF is this ??

I have booked my ticket on 10th of Nov last month and it WL 20 now I see the status is 16 PQWL and my date of journey is 23rd Dec, 2010 its almost 45days before but what is use of such booking where the status is not moving at from last 25 days,
I dont understand why this concept of making no usepassengers in indian railway! railway authorities requested to notice ...ASAP

Irctc Indian Railways — REFUND OF FAILED TRANSACTION

I tried booking a ticket from Yesvantpur to H Nizamuddin through IRCTC on 7th Jan 2011, I had tried 2 times but the transcation was not proceeded due to bad server unfortunetly the amount Rs 1471 has been debited from my account I had made calls to the customer care but nobody had picked up the phone. i want to know when I will be getting my refund back. following are the transcation's

Subodh Pathak
[protected]

Transcation ID: [protected]
Bank: HDFC

Hi,

I am also having the same problem as every where it is written some thing like PQWL quota is for intermediate stations. What is mean by intermediate stations and why there is a difference over here. I guess Pune is not an intermediate station and I have booked two tickets. Both are booked under PQWL quota and ticket is not yet confirmed. Before I use to get ticket from Pune as general wait list and now most of them got there ticket confirmed even WL 50. Why there is a difference between me and others having booked the tickets in same platform my ticket is booked under PQWL and others ticket as showing as general WL and it is got confirmed now.

what is pqwl, it is a confirmed ticket... please confirm me...
thank you.

railway ` — to know about pqwl waiting list

Dear sir, i madereservation from miraj to itarsi, from date 05 May 2011. it is waiting PQWL 1 , But previuos tome i suffred from this PQWL waiting list i caould not confirm me waiting list, why, this time i am also hesitate about the same.

The complaints are properly shown.What about the action taken-step of the concerned department? Please let me see the status of action taken on these complaints.

What is this nonsence before booking the e-ticket they are showing the WL and after the ticket is booked they give PQWL of which we are not aware of that means the ticket will not be confirmed in any circumstances and you have to pay the cancellation charges

Indian Railways — IRCTC food

Dear Sir,

While traveling in the Horah Mysore Special train (Train no: 08003) my seat no: A1/ 0046 2 tier AC. PNR.No:[protected].I had ordered for a Veg lunch to the Pantry guy on 26/03/2011. After I had finished the lunch the person (Madhusudhan Mallick) turned up to collect the tray as well as the money. I asked him the charges of the same and was amazed to listen as I was asked to pay Rs.50/- for the food which he provided worth about Rs.25/- only.

He has supplied only rice ( it is also half boiled), dhal, pickle, paneer masala (2 piece of paneer only).Usually in all the trains Roti, rice, veg.curry, dhal, curd , pickle, water cup will be provided.

In this train, there was no water provided. No Roti in the thali, No curd & No vegetable as side dish.

Even supplied food also was very bad quality. The rate Rs.50/- is a price fixed by IRCTC or any corruption is going on?


I hope railway will take stern action to stop these kind of filthy behaviour/services given to customers.

These small impediments should be completely stopped so that the high level of service and standard of the Indian Railways can be maintained. Also the efforts of the Railway Ministry to make it one of the biggest and most customer friendly service can be achieved.

Being an responsible citizen of our country I presume that it is my duty to bring to your notice these issues to help you to help us to make better and efficient railway.

Please set an example so that each and every person attached with the Railways thinks twice before doing any wrong to any customer in terms of service or behaviour.

Hoping for some urgent action in the above matter.

Regards,
Dhanasekaren
Mob:[protected]
Email: [protected]@gmail.com

Showing waiting list PQWL38, and my journey date is 02-May-2011 so it will confirm or not?

Suggest me should I cancel this ticket.

A Pooled Quota Waiting List ('PQWL') is shared by several small stations in a particular region. E.g., Tiruppur, Salem, etc., share in the quota and wait list for some trains originating from Trivandrum or Mangalore. As another example, the 2723 Andhra Pradesh Exp. has three quotas, for Secunderabad - New Delhi, Secunderabad - nagpur, and Secunderabad - Bhopal. There is also a pooled quota for passengers travelling from Secunderabad to stations beyond Bhopal but short of Jhansi. If this quota is exhausted, a passenger is placed in the pooled quota waiting list. Pooled Quotas normally operate only from the originating station of a route, and there is only one Pooled Quota for the entire run. The Pooled Quota is intended to be utilized by passengers travelling from the originating station to a station short of the terminating station, or from an intermediate station to the terminating station, or between two intermediate stations. Such remote location quotas are also provided when there is a very strong demand for the train in question, because of which, without such additional quotas, all seats or berths might be fully consumed by passengers from the originating station leaving nothing available for those wishing to travel from intermediate points. Vacant Pooled Quota berths are automatically tapped by the PRS for booking end-to-end passengers. Passengers in the Pooled Quota Waiting List are cleared against the vacancies in the earmarked Pooled Quota only, or against General Quota vacancies available at the time of charting.So no Cheating...change the typical Indian attitude...say I am the most intelligent and others all are fools.

Irctc Indian Railways — not getting TDR refund

I have filled the TDR for the PNR no. [protected] on 30th sep. 2010. still i am waiting for my refund already 8 months over . many times i have communicated to customer care IRCTC by E- mail but always i am getting same reply "forwarded to railway dept. when refund will come it will credited to your accound". what nonsense the people doing who are sitting there in IRCTC.
a worst case.

My journey is on 9th August and it is showing following status..What does this mean? Will it get confirmed or not ?? Or, shall I just go for airlines after cancelling these:

B1, 32, PQ CNF
W/L 2, PQWL W/L 1
W/L 3, PQWL W/L 2

Its not moving since 3 months... Somebody please suggest ????

yes, i agree with complaints, yesterday i suffer by harrashment by indian railways by PQWL in train no.11028 chennai mumbai mail dated 15 August 2011 18.25 departure from solapur jn.
and also 12701 hussainsagar express dated 13 August 2011 01.25 departure from pune jn. there is also PQWL quota on my reservation ticket which is booked before 7 days.
so, i lodged my complaint.
pune 16.08.2011.

Irctc Indian Railways — amount deducted but ticket not booked

Pnr Number: 0
Transaction ID: [protected]
Train No: 12798
Train Name: VENKATADRI EXP
From Station: (TPTY) To Station: (KCG)
Date Of Journey: 20-Oct-2011
Class: SL
Boarding: (TPTY)
Resv Upto: (KCG)
Date Of Booking: 06-Sep-2011
Total Fare: Rs 1586.00

please tell me how can i get back my money from irctc indian railways
amount deducted from my bank account after that step next window not came and ticked not booked but my account in hdfc bank they deducted my account with above mentioned amount

I am also facing same problem. I had booked ticket before a month in pqwl. Still it is showing same status as on 1st day of booking.
Every time same problem with Falaknuma, from sec to vzm. Last minute have to go for tatkal/ bus. I have doubt on IRCTC thre might be a chance that IRCTC joined with brokers/agents as am facing this problem since 2009.

They are'nt selling product at the right cost

i have booked my ticket on 19/04/2012 from sevagram to varanasi for 08/06/2012 in and it shows PQWL/1.WILL THHIS TICKET WILL CONFORM OR NOT or should i cancle my ticket? and WHAT DOES MEAN BY POOLED QUOTA WATING LIST? PLEASE CONFORM

Indian railway is looting the normal passenger/people of country by making such laws which are profitable for an organization ie for railway by fooling the citizens. Can any body plan journey before 4 months? I don't think so? but if you go to indian railways reservation counter and asked for reservation for one month in advance, " he will tell you that it's waiting list, do you want ticket. Special it gives too much loss to personnel of Indian Navy because people never get leave granted 02 months in advance therefore they are never ever able to get confirmed ticket

I do not understand why the railways have to provide Pooled Quota when General Waiting List could be provided for at the starting point of a train.

Am also book a ticket now it is PQWL3, 4, 5 it will be confirm or not plz respond

I have also faced the same problem like I have booked a ticket in YPR-HWH express when the reservation use to start means 90days before. I got a ticket having PQWL/1.
I was not knowing about what is this bogus thing PQWL. I thought of that it will be confirmed.
But at the time of journey from the Boarding point itself the TTE didn't allow me to step into the train.
So IRCTC department should have to look into this matter and should remove this bogus things

I booked my tickets 3 months 10 days before the date of journey from bangalore to vizag. It was PQWL 58.. when the time came for journey, it moved to WL/25. I think, PQWL is cheating concept.

I also encountered the same problem, PQWL is absurd. The intermediate stations traveling public also make the same payment as long distance travellers, then why this discrimination.

Irctc Indian Railways — REFUND OF MY TDR FILED TICKET

MY REFUND PNR NO [protected]JOURNEY DATE 26TH AUGUST 2012 TDR FILED BUT REFUND NOT RECEIVED TILL DATE.

RECEIVED AN EMAIL FROM RAILWAY THAT NO REMARKS IN CHART .

D V.ISHWANADHAM

[protected]

i have taken ticket from kanpur to kalyan. it was pooled waiting 4 third AC at the time of booking somewhere 30 days prior. but its same when i m checking 2 days before travelling...

its shocking to me.

can some body suggest me abt this pooled waiting?

Indian Railways — pooled waiting

i have taken ticket from kanpur to kalyan. it was pooled waiting 4 third AC at the time of booking somewhere 30 days prior. but its same when i m checking 2 days before travelling...

its shocking to me.

can some body suggest me abt this pooled waiting?

I have booked 2 bearth tickets in train no.17014 .Both tickets have PQWL5 & 6 status.I have booked
tickets before 7 days from the date of journey.Is there any possibility of conformation or not ?
Vijaykumar Mishra.
[protected]

I have book online through IRCTC tickets from trivandrum to Vasai road in Trivendrum Rajdhani. While booking there was 90 seats available at the opening time 8:00 AM before 60 days.
When I got tickets after payment it was PQWL 50. Actually i dont want WL tickets but within minutes its happened. Now i have to pay Rs. 140 for cancellation for 4 person.
While manually booking this can be avoided easily. Some thing has to be done in this regards.

IRCTC — login problams

My user Id BIRE12SING and password Boo116 I am do not Chang my password but invalid user name password login problems so give me my Password plz

Reservation problem

I booked 5 tickets with 2 middle, 2 lower and 1 side lower breath. But after payment I received confirmation seats with 2 middle and 3 upper breath in same coach. Is there any way to change the breath

reactivate my userid

Please reactivate my userid. userid is satishdwh8 thanks in advance. satish.

FORGOT USERNAME AND PASSWORD

I have forgot my IRCTC username and password. My mobile number is [protected] My mail ID is [protected]@yahoo.com, Plz send me my user id and password regards Dipti

Past Booking History

Dear Team, Im unable to see Past Booking History through online account.COuld you please resolve this one. Thanks! Phani!

i cant book my train ticket through irctc new generation

My user name is klmarun, i cant book my ticket through irctc.I was changed my browser also, but no change so far,

TDR Filed but no refund

Hi Team,

This is to bring to your notice that my amount has not been refunded even if I have cancelled my confirmed tatkal ticket (PNR no: [protected])18 hours before train departure. Also, I could see some no real option for us to raise a complaint in case of dispute at our irctc website.

Regards,
Amit

Dear Sir,

Your IRCTC Railway canteen running in our National Railways food is not quality and we are suffering a lot of time on journey.So.consider this message and do the needful.

IRCTC, Indian Railway — Ticket refund of canceled train

I booked four tickets from Sealdah(Kolkata) to Kanpur vide PNR No.[protected] dtd. 29th May 2008 but train had been canceled from railways side without any intimation. I booked tickets from NET so I mail to IRCTC for my booked amount but first they asked me that amount will be refuned within three months but now they are refusing to give me refund.
So pls help me in this matter.

Regards
Mayank Kumar

before 8 months my ticket was in waiting.I was surrendered my ticket for cancellation, but due to failure of link they were unable to refund the money.they gave me one application form and said that fill it and send to ccm refund, calcutta.
But yet i did`t get response from them.The ticket was of amount Rs1300/-
now what should i have to do.
can any one can tell .

I am currently travelling from Ghty to New Delhi by Train No.14055 and Railway alloted to me seat no 49, 50 in B-3 but ID lost during the travelling. TT chacked my ID and not found . I requested to TT that my ID is lost but TT not agreed . During the checking ATM Card show by me but TT FINED ME two Ticket .

I would like to complain against the above TT and kindly refund my money PNR No [protected]
The details of my TICKET as under:
Transation ID- [protected], PNR No [protected] date of booking - 28.03.11
Journey date 26.03.11

NO TICKET BOOKED--MONEY DEDUCTED FROM BANK ACCOUNT
NO TICKET BOOKED--MONEY DEDUCTED FROM BANK ACCOUNT
transactiion id: [protected] deduced rs:11.03
transactiion id: [protected] deduced rs:580.0


An amount is deducted from the account but ticket didnt get booked.but when i saw in booked history

My communicational id is [protected]@gmail.com
My phone no: is [protected]

please reply me immediatley.

I had booked a e ticket in train no 6518 yesvantpur express on 30th Nov.2009 which was waitlisted and was not confirmed. When I tried to cancel the same I got the message that waitlisted ticket can not be cancelled.
The details of PNR No. and other particulars are given below.
PNR No: [protected]
Transaction ID: [protected]
Since I could not perform the journey on the sheduled day, the ticket amount to be refunded soon.

I had booked a e ticket in train no 6518 yesvantpur express on 30th Nov.2009 which was waitlisted and was not confirmed. When I tried to cancel the same I got the message that waitlisted ticket can not be cancelled.
The details of PNR No. and other particulars are given below.
PNR No: [protected]
Transaction ID: [protected]
Since I could not perform the journey on the sheduled day, the ticket amount to be refunded soon.

I had booked a e ticket for train no 2126, Pragati express ( Pune - CSTM ) on 10th Dec.2009 which was waitlisted ( PNR No.[protected] dt 13.12.09 ) and was not confirmed. When I boarded the train in General unreserved compartment, TT told me to buy New ticket, since WL ticket does not hold good for travelling !!!
I had NO option than to buy new ticket in a hurry and board the train. If there is any rule like this, it must be scrapped at once.
It's surprising that when I am having WL ticket, why should I buy new ticket ?
I want to know whether WL ticket is valid OR not in such a case ?

Waitlisted e ticket not taken as valid ticket to journey ..! ! !
I was travelling through my e ticket from Pune to Mumbai by Pragati express (No 2126). My PNR no was 852 .5091423 dt 13.12.09
I was having a waitlisted ticket with waiting no 34 in Second sitting class.
When TTE approached me, he told me that the W/L e ticket is not valid and I need to get the new ticket with the dues.
He took bribe from me for the allotment of the seat that too in the sitting coach. I am a women of 65 Years age .
IRCTC should write it clearly on the ticket that the waitlisted ticket is not valid for journey morever if the ticket is not valid they should not issue the waitlisted tickets.
Also, why one should buy New ticket again standing in Queue ?
This doubles the IRCTC work as well as inconvenience to passengers. This rule is totally Funny, Illogical and disheartning...!!! It is No where indicated in IRCTC web site, How many days in advance one can buy Unreserved ticket.
-- by Mrs . Kishori Dange P.[protected].

IRCTC has one of the worst service u can imagine in your wildest dreams. Absolutely pathetic, i had some problems and all the nos showing in the website has no answer nor are the emails ever replied. We need to drag them to the consumer court for this service not to speak of there catering services its just disgusting to eat such unclean and unhigenic food.
Same with the linen provided to the passengers in AC its dirty better they dont supply they charge us and provide the same linen which the earlier passenger used, disgusting.

sir.

I had booked a ticket from mumbai dadra to delhi for garib rath train . but it was not confirmed . then we traveled by the same train but we were not provided any seat ...can any kind of refund in such cases is possible, please email me ...


thanks

i have booked a e- ticket for anga exp for the date 16.06.2010 from asansole to yeaswantpur [asn-ypr].
the pnr no is [protected]
there are four passenger on this ticket, of which two get confirmed while other two are still waitlisted after chart preparation.
what amount i will get refund?


sir my other ticket is booked for jansatabdi exp from htz to hwh for the date 19/06/2010
train is cancelled what amount i will get as a refund?
the pnr no is [protected]

i have booked ticket to travel from kannur to trichur. it was still w/l 15 and 16 even after chart preparation.i thought that
i may get the full amount refunded. but i received only Rs.75.00 out of Rs.146.40, the ticket charges.
i did not able to travel and also i lost an amount of Rs.71.40.

even after the inconvenience of not confirmation of ticket, they are taking the money also from people. is it the right things
i do not think so. RUBBISH

i have booked a e ticket from khurda road to ahmedabad on 14 feb 11. amount of 1427/ has been deducted from my SBI saving a/c, but no ERS has come out/ no ticket has been booked. when i checked my banking transaction it shows, REF. NO. [protected]G42278204 TRANSFER TO[protected] SBI IRCTC COLLECT. PLS HELP ME HOW I WILL PRINT MY E TICKET. I DO NOT WANT TO EVEN CANCEL MY TICKET

Your ticket was in Tatkal quota. read the rules for tatkal refund carefully.

YOUR TICKET WAS IN TATKAL IN THIS CONNECTION WITH IN 24 HRS YOU WILL DEDUCTED 25% BUT AFTER 24 HRS YOU WILL GET ONLY 25% OF THAT OK I THINK I AM VERY CLEAR ABOUT THIS I AM 100% SURE ABOUT THIS ISSUE

How do I book a break journey ticket on line; and make onward journey to final de4stination. The query generated should be:
book ticket; book circular book break break journey at onward journey
_________ __ticket_ _journey tkt_ station reservation

FACILITY TO CHOOSE REGULAR TICKET; OR CIRCULAR TICKET; OR BREAK JOURNEY TICKET FOR ONLINE RESERVATION

Some software programme arrangement should be made to enable break journey ticket reservation and reservation for onward journey up to two break journey upto maximum 4 days. Onward journey by any train with reservation, subject to availability of seats/berths or travel by general compartment in case of non availability of reserved accommodation for onward journey after break journey.

R/Sir kal rat 9:30 near about mera balance 2075 apne aap kat gaya koi transaction kiye bina Sir pehle bhi mera ticket cancel amount 1293 tha 25 din ho gaye abhi tak nahi aya my marchent ID:11702019 sir pls my balance recived me Thankyou

hello rajesh one cannot travel with waitlisted e-ticket, all waitlisted e-ticket that are not confirmed gets automatically cancelled so there is no need to cancel the ticket, and the money is deposited back to agent account after 3 days,

sir maine PNR-Number[protected]
Train Number 3308 Train Name GANGASATLUJ EXP
Date of Booking -09-Mar-2009
Date of journey 26- Apr- 2009
From Station UMB To station SHG
Reservation upto SHG Boarding point UMB
Class SL No of passengers 1
Charting Status CHART NOT PREPARED



Status Report


S#

Name

Age

Sex

1 SANTOSH KUMAR 30 Male
Booking Status Current Status
W/L 28 Can/Mod



sir isko maine[protected] ko cancelld kiya sir abhi tak paise nahi aya...sir pls give the my account balance

the refund amount is123rs and the deducted amount of e ticket is 821rs how this is possible how this can be possible


pnr no.[protected]

transaction id.[protected]

respected sir, i also try to e-tickiting throgh SBI ATM but not scceful payment and print ERS due to error:- REDIRECT=https;//www.irctc.co.in/cgibin/bv60.dill/irctc/booking/bankresponse.do?...⇄ it is requested that may kindly be help this problem.

I want to cancelled the Ticket .

Transfer ID No.[protected]
PNR no. [protected]
Train No. : 3352
Train No. : Dhanbad Express
From Allp to TATA
Journey Date : 30.08.2009
Class 2 A
Quota General
Name: MRSASIDHARAN- 55 (MALE), Susheela -46 (Female)
Seat : 0006, 0002
Coach : A2
Status : Confirm
Fare : 00003966

For, Reg:
MRSASIDHARAN

aaj maine karjat se pune ke liye 1007 gadi ka dinank 9/10/2009 ka online ticket book kiya tha. kintu PAY buton press karne par net band ho gaya. kya meri ticket book hui hai? nahi to paise wapas karne ka kast kare. Dhanywad.

I want to my ticket cancelation.

Sir, i want to cancel my reservation so please refund the balance amount into my a/c. TRANSACTION ID: [protected] PNR.NO. [protected]

Dear Sir,
My train ticket bearing PNR NO.[protected], which has been cancelled on 19th Feb 2010, but the amount is yet to be creditted in to my account.
Please do the needful.

Thankyou

dear sir,
i want cancel my e-ticket.
from:-nizamuddin, to:- raipur junction
date of journey is 23/07/10
PNR NO:[protected]
trnsaction id:[protected]

i wants to cancel my e ticket

On 25.10.2010 I Cancelled E Ticket reservation of my Reserved Railway tickets with IRCTCs e-Ticketing Services for which I have not recieved the approved authorised refund amount till date. Details are given below:
1. Tansection ID: [protected] PNR No:[protected] Date of Journy 15/11/2010 From PUNE TO NEW DELHI
2. Transection. ID: [protected] PNR No: [protected] Date of Journey 11/11/2010 From NEW DELHI TO PUNE.
Till date no refund has been recieved by my bank PNB. Kinly do the needfull. Bibhuti Kumar

February 2, 2011

The Divisional Commercial Manager
Central Raiway
CST, Mumbai 400001

Sub: Non Reimbursement of Ticket Booked through Credit Card

Dear Sir,


This has reference to the letter NO V/C508/4947/TVC/10-11 dated 24.12.2010 regarding the details of reimbursement of the ticket booked through Credit Card .
I have received the copy sent you today. The following are the details

1. TDR NO. :010595
2. Class 3 tier A/c :PNR NO. [protected]
3. Train NO. 2617 : Mangala Express
4. Journey Date : 20/11/2010




Kindly reimburse the money by cheque at the earliest WITH INTEREST as it has already more than 70 days.



Thanking you,


Yours faithfully,


Subramanian.C
Tata Institute of Social Sciences
Deonar, Mumbai 400088
Mobile [protected]

sUBRAMANIAN.c — Railway unused reservation ticket reimbursement

This has referecne to my claim of 3 tier A/c PNR ticekt NO.[protected] on 2617 mangala express from Trichur to Kalyan on 20.11.2010. The ticket no. TDR010595. The ticket did not confirma and had to cancell at Trichur station and the same has been sent to Trivandrum. After 2 months I received a letter from trichu that the same has been sent to Mumbai CST for reimbursement It is more than 5 months that I have not got the reimbursement. I am keep on paying the credit card payment every moinths with 48 percent interest. Why the reailway is delaying my payment. I must get the payment with the interest I paid to the crdedit card. Kindly help me in this regard.


Subramanian.C

WE BOOKED THE TICKET FROM E-TICKET THE CANCELLATION DONE ON 5-FEB-2011, 3-FEB-2011 AND 4-FEB-2011 THE AMOUNT IS NOT REFUNED IN OUR BANK SO FAR KINDLY DO THE NEEDFULL SHANKAR SASTRY MOBILE NO [protected] FROM BANGALORE AMOUNT ARE Rs 2730.00, 2038.00 AND 4076 MY EMAIL ID IS [protected]@gmail.com

This mail is regarding the non-refund status of a TDR filed on your portal 2 months ago. The refund as per the information available on your website should be granted in a period of 3 months which has not been done till date. The in formations which will be required by you to trace out the case are mentioned below: -



Reference No: ekt[protected]

TDR Filing Date: 09-Jan-2012

PNR Number: [protected]

Transaction ID: [protected]

In train ni12801 pentry prson collecting for water bottle Rs.15/- and also sanitation in train is mostly worest, in the train mobile sanitation cleaning team is not on board, I was done journey on 03.07.2011 S-7 SEAT 56

You could have called the customer service to get the update on your PNR Status. Now we can not change what has happened. Once you have not used your ticket you can very claim your money by filing a request in File TDR in irctc.co.in.

To know the procedure go through "File TDR procedure"