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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 540

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Sir,

I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

still i am not geting refund, its allready pass last five months.

all details given as below.

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 1:00 PM
Subject: Fw: Email From IRCTC

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 12:57 PM
Subject: Fw: Email From IRCTC

After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
bipin h patel.
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Sunday, August 17, 2008 1:16 PM
Subject: Fw: Email From IRCTC

Reminder 03

please reply

Thks

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, August 06, 2008 11:50 AM
Subject: Fw: Email From IRCTC

Reminder 02
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in ; etickets
Sent: Thursday, July 31, 2008 10:12 AM
Subject: Fw: Email From IRCTC

----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, July 30, 2008 3:54 PM
Subject: Re: Email From IRCTC

Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

Plaese see this matter and let me know.

Regards,

bipin h patel
Epabx Room,

Ext 4000
----- Original Message -----
From: etickets
To: [protected]@godrej.com
Sent: Monday, April 21, 2008 11:32 AM
Subject: Re: Email From IRCTC

Dear Customer,
Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.

Regards,
PANKAJ,
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Monday, April 21, 2008 10:30 AM
Subject: Fw: Email From IRCTC

Dear Sir,

FYNA

Thanks & Regards,
Manoj
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:12 PM
Subject: Fw: Email From IRCTC

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********

Epabx Room

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:04 PM
Subject: Fw: Email From IRCTC

please cancelled this ticket because of it is not conformed

PNR- No:[protected]

Tr.Id no: [protected]

please refund my amount to my credit card

orignal detail as below.

Epabx Room

Ext 4000
----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@godrej.com
Sent: Wednesday, April 09, 2008 8:01 AM
Subject: Email From IRCTC

Dear Customer,

Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.

Booking details:
PNR No [protected]
Train No 2951 Train Name MUMBAI RAJDHANI
From BCT To NDLS
Date[protected] Class 3A
Boarding Point BCT Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 BIPIN H PATEL 43 Male 0000 WL 121
2 LAL JOSEPH 42 Male 0000 WL 122
Total Fare 00002990
For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
2nd Floor, STC Building,
(Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
New Delhi 110001.

Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.

Regards,
IRCTC.

Aug 14, 2020

Complaint marked as Resolved

View replies

bipin hasjibhai patel

from Mumbai, Maharashtra

IRCTC — Refund of e-ticket PNR No.8510260600

bipin hasjibhai patel

from Mumbai, Maharashtra

IRCTC — Refund of e-ticket PNR NO.8510260600

bipin hasjibhai patel

from Mumbai, Maharashtra

IRCTC — refund of e-ticket PNR No 8510260600

Sir,

I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

still i am not geting refund, its allready pass last five months.

all details given as below.

After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
bipin h patel.
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Sunday, August 17, 2008 1:16 PM
Subject: Fw: Email From IRCTC

Reminder 03

please reply

Thks

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, August 06, 2008 11:50 AM
Subject: Fw: Email From IRCTC

Reminder 02
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in ; etickets
Sent: Thursday, July 31, 2008 10:12 AM
Subject: Fw: Email From IRCTC

----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, July 30, 2008 3:54 PM
Subject: Re: Email From IRCTC

Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

Plaese see this matter and let me know.

Regards,

bipin h patel
Epabx Room,

Ext 4000
----- Original Message -----
From: etickets
To: [protected]@godrej.com
Sent: Monday, April 21, 2008 11:32 AM
Subject: Re: Email From IRCTC

Dear Customer,
Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.

Regards,
PANKAJ,
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Monday, April 21, 2008 10:30 AM
Subject: Fw: Email From IRCTC

Dear Sir,

FYNA

Thanks & Regards,
Manoj
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:12 PM
Subject: Fw: Email From IRCTC

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********

Epabx Room

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:04 PM
Subject: Fw: Email From IRCTC

please cancelled this ticket because of it is not conformed

PNR- No:[protected]

Tr.Id no: [protected]

please refund my amount to my credit card

orignal detail as below.

Epabx Room

Ext 4000
----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@godrej.com
Sent: Wednesday, April 09, 2008 8:01 AM
Subject: Email From IRCTC

Dear Customer,

Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.

Booking details:
PNR No [protected]
Train No 2951 Train Name MUMBAI RAJDHANI
From BCT To NDLS
Date[protected] Class 3A
Boarding Point BCT Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 BIPIN H PATEL 43 Male 0000 WL 121
2 LAL JOSEPH 42 Male 0000 WL 122
Total Fare 00002990
For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
2nd Floor, STC Building,
(Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
New Delhi 110001.

Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.

Regards,
IRCTC.

bipin hasjibhai patel

from Mumbai, Maharashtra

IRCTC — Refund Of E-Ticket Pnr No.8510260600

bipin hasjibhai patel

from Mumbai, Maharashtra

Sir,
I canceled my 2nd ticket on same day of journy befor start the train by e-mail because it is e-ticket.

Still I am not geting refund from irctc of last five months.

All Details given below

After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
bipin h patel.
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Sunday, August 17, 2008 1:16 PM
Subject: Fw: Email From IRCTC

Reminder 03

please reply

Thks

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, August 06, 2008 11:50 AM
Subject: Fw: Email From IRCTC

Reminder 02
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in ; etickets
Sent: Thursday, July 31, 2008 10:12 AM
Subject: Fw: Email From IRCTC

----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, July 30, 2008 3:54 PM
Subject: Re: Email From IRCTC

Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

Plaese see this matter and let me know.

Regards,

bipin h patel
Epabx Room,

Ext 4000
----- Original Message -----
From: etickets
To: [protected]@godrej.com
Sent: Monday, April 21, 2008 11:32 AM
Subject: Re: Email From IRCTC

Dear Customer,
Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.

Regards,
PANKAJ,
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Monday, April 21, 2008 10:30 AM
Subject: Fw: Email From IRCTC

Dear Sir,

FYNA

Thanks & Regards,
Manoj
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:12 PM
Subject: Fw: Email From IRCTC

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********

Epabx Room

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:04 PM
Subject: Fw: Email From IRCTC

please cancelled this ticket because of it is not conformed

PNR- No:[protected]

Tr.Id no: [protected]

please refund my amount to my credit card

orignal detail as below.

Epabx Room

Ext 4000
----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@godrej.com
Sent: Wednesday, April 09, 2008 8:01 AM
Subject: Email From IRCTC

Dear Customer,

Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.

Booking details:
PNR No [protected]
Train No 2951 Train Name MUMBAI RAJDHANI
From BCT To NDLS
Date[protected] Class 3A
Boarding Point BCT Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 BIPIN H PATEL 43 Male 0000 WL 121
2 LAL JOSEPH 42 Male 0000 WL 122
Total Fare 00002990
For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
2nd Floor, STC Building,
(Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
New Delhi 110001.

Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.

Regards,
IRCTC.

bipin hasjibhai patel

from Mumbai, Maharashtra

IRCTC — Refund of cancellation

This is all history fo cancellation, Still I am not geting the refund affter Five months

Plaese Help.

Bipin H Patel

Sir,
As per your record my second refund (1475.00)
is deposited on my card is on 30 Aug 2008.

but still my refund is not deposit, i conformed with my bank.

Plaese do the need full.

bipin h patel.

----- Original Message -----
From: Epabx Room
To: [protected]@godrej.com
Sent: Tuesday, August 26, 2008 10:38 AM
Subject: Fw: Email From IRCTC

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 1:00 PM
Subject: Fw: Email From IRCTC

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 12:57 PM
Subject: Fw: Email From IRCTC

After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
bipin h patel.
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Sunday, August 17, 2008 1:16 PM
Subject: Fw: Email From IRCTC

Reminder 03

please reply

Thks

Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, August 06, 2008 11:50 AM
Subject: Fw: Email From IRCTC

Reminder 02
Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in ; etickets
Sent: Thursday, July 31, 2008 10:12 AM
Subject: Fw: Email From IRCTC

----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Wednesday, July 30, 2008 3:54 PM
Subject: Re: Email From IRCTC

Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

Plaese see this matter and let me know.

Regards,

bipin h patel
Epabx Room,

Ext 4000
----- Original Message -----
From: etickets
To: [protected]@godrej.com
Sent: Monday, April 21, 2008 11:32 AM
Subject: Re: Email From IRCTC

Dear Customer,
Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.

Regards,
PANKAJ,
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Monday, April 21, 2008 10:30 AM
Subject: Fw: Email From IRCTC

Dear Sir,

FYNA

Thanks & Regards,
Manoj
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:12 PM
Subject: Fw: Email From IRCTC

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********

Epabx Room

Ext 4000
----- Original Message -----
From: Epabx Room
To: [protected]@irctc.co.in
Sent: Sunday, April 20, 2008 3:04 PM
Subject: Fw: Email From IRCTC

please cancelled this ticket because of it is not conformed

PNR- No:[protected]

Tr.Id no: [protected]

please refund my amount to my credit card

orignal detail as below.

Epabx Room

Ext 4000
----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@godrej.com
Sent: Wednesday, April 09, 2008 8:01 AM
Subject: Email From IRCTC

Dear Customer,

Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.

Booking details:
PNR No [protected]
Train No 2951 Train Name MUMBAI RAJDHANI
From BCT To NDLS
Date[protected] Class 3A
Boarding Point BCT Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 BIPIN H PATEL 43 Male 0000 WL 121
2 LAL JOSEPH 42 Male 0000 WL 122
Total Fare 00002990
For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
2nd Floor, STC Building,
(Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
New Delhi 110001.

Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.

Regards,
IRCTC.

S.N.V.Rama Krishna

from Pune, Maharashtra

sir i have booked the ticket on[protected] through e ticket.
i got the pnr number [protected], andTransaction ID [protected], all but i cont get the coach number and also the bearth number.the jurney date will be[protected]. from hyderabad to akividu.
i am requesting u to set the full details about this.

Ravindra Bakale

Dear Sir,
I have booked my ticket thorugh IRCTC Pune to Pulgaon. I want to cancled it because my jurnery date is changed so that plese it will be cancled. I have farget my user id & passward of IRCTC so kindly help me its urgent.
Details of ticket is
Jurnery date-26/10/08
PNR No.-[protected]
Transiation No-[protected]
Pune to Pulgaon (Maharashtra Exp)

Please do the needfull
Thanking You,
Mr Ravindra Bakale
[protected]@rediffmail.com

Tanuj Sharma

Hi GM(IRCTC),

ur e-ticketing services are good, however ur e-ticket refund service is pathetic.

e-ticket detail which has been cancelled, but i haven't received my money back.

Transaction ID-[protected]
PNR no-[protected]
Train no and name:-2975/Jaipur Express
Date of Journey-25-oct-2008
class-2a

Date of Booking :-08-Sept-2008

please do needfull..

regards
Tanuj sharma
[protected]

Satish Dhyani

from Kolkata, West Bengal

Due to some urgent work I am unable to travel. I am giving below the details of my ticket, Kindly canall the ticket anf refund money as per rules & regulation

Name: Satish. C.Dhyani
PNR NO: [protected]
PAN CARD NO-ABSPD7104R
Train No & Name: 2306/Rajdhani Express
New Delhi to Howran Jn
Date of Travelling: 07.11.2008

dharmendra singh

from Kolkata, West Bengal

sir it is very regret to say that my client is a senior citizen but he couldnot got the facility of inside lowerberth on 07/04/2009 in darjeelingmail. he will board from sealdah andthe berth is reservedupto newjalpaiguri .so please try to arrange the same. he is taller and old so he is facing lots of problem during his journey. i think you people will not deprive me. thank you.

prakash d karnik

from Bengaluru, Karnataka

Sir,

I am given to understand that On 19.10. 08 a debit is shown to my a/c of Rs.1334/-(EMI PRINCIPAL-IRCTC, but sir, I have already paid the amount vide ICICI BANK ch.no.502955 for Rs.1300/- still my credit card account was debited thrice on 19.11.08, 19.12.08 & 19.01.09 by an amont of Rs.444=53. Why it is so, most humbly I would like to know how to resolve this matter.
Kindly help.

Yours faithfully,
prakash d karnik

sarvjeet singh

from Mumbai, Maharashtra

my pnr no is [protected] plz tell me my status

MANOJ KUMAR SHARMA

from Mumbai, Maharashtra

sir, i did not trevaled at the date of 09.02.2009 my journy oso i want to cancealled my reeservation ticket and plz refundmy remened money .
manoj sharma
train no :- 1709
PNR NO :[protected]
TRANS ID :- [protected]
thanking you .

sarvesh

from Delhi, Delhi

i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
plese give me my remaning money
pnr no[protected]
from pipariya to banglore cy
train no 2296 sanghmittra exp
transaction id [protected]

sarvesh

from Delhi, Delhi

i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
plese give me my remaning money and take some strict action shopkeepr
pnr no[protected]
from pipariya to banglore cy
train no 2296 sanghmittra exp
transaction id [protected]
my mobile no [protected], [protected]
e maedile sarvesh.[protected]@gmale.com

Prafull Mane

from Mumbai, Maharashtra

I WANT TO CHANGE PASSWARD IN IRCTC.
PLEASE DO THE NEEDFUL.
REGARDS,
PRAFULL MANE

shreekant soni

from Surat, Gujarat

pnr no [protected]

RAGHAV AWASTHI

from Delhi, Delhi

I am IRCTC authorised Railway e-ticket franchisee (ITZC 1216}. I have already booked a railway e- ticket on 05 Jan 09 for DELDI to ABU ROAD to travel on 2916 ASHRAM EXP, date of departure 21MARCH 09 class sleeper, This ticket paid through itz card.There was total six members.I want to make cancellation only one member V.K. SABITRI F-72. T.I.D.- [protected], and P.N.R.- [protected]. My login I.D.ITZC 1216, AWASTHI COMMUNICATION PVT. LTD. email- awasthi.[protected]@yahoo.in..So please make part cancellation as early as possible...Thanks

ankur verma

from Mangalore, Karnataka

Kindly note that i cancelled my e-ticket yesterday[protected] ;pnr no:: [protected], before 24 hrs,
and another ticket with pnr no:: [protected] today, before chart preparation.
but have not recieved the refund amount.
please look into the matter urgently.

R.SRIDHAR

from Mumbai, Maharashtra

I would like to mail a few suggestions about catering on pantry cars in trains which are operated by IRCTC.Which is the email id in which I should send my mail.Pls leet me know.Thanks
R.SRIDHAR

mohinder kumar

from Mohali, Punjab

sir pls cancled ticket id [protected] confirm 0c3 0045

VIJAYNARAYANSING

from New Delhi, Delhi

sir, plz canel my e- ticket pnr no.[protected].s8/0052/confirm. date of journey01/0/09.no. of passenger 01.

VIJAYNARAYANSING

from New Delhi, Delhi

sir.plz.cancel my e-ticket pnrno. [protected].S1/0052/CONFIRM.Date of journey 01/05/09.no.of passanger 01.

mary kurien

from Delhi, Delhi

PNR NO [protected]
Three tickets booked from Trichy to Trivandrum for the journey 11.06.2009, out of which first person gotconfirmed. Refund in respect of balance two passengers not credited to my account till date.Necessary orders may kindly taken to credit the amount to my SB account

Yours faithfully
Mary Kurien

S.K. AGRAWAL

from Anand, Gujarat

Refund systum of E tickets is worst. you do not know to whom you shold approach finally to get refund.If any body from IRCTC reads it and can improve. Please act. see below
TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 20.00
Date Of Journey 30/12/2008 Ticket Charge Rs 570.00
Bank ICICI Total Rs 590.00
Train No 2002 Railway Zone WCR
From Station GWALIOR(GWL) IRCTC Zone Chief Regional Manager/ Western Zone (IRCTC) Bhopal
To Station BHOPAL JN(BPL) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K AGRAWAL 44 Male C6 0064 Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 01-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

DORABABU

from Hyderabad, Telangana

Sir,

I booked my ticket through e-ticket on 22.08.2009 I got the wating list in general quota.
form VSKP to NZM I got PNR number is [protected] and Transaction number is
[protected] plese cancled my ticket in general . I have allredy booked in tatka

I request you to Refund this amount.

Name : DORA BABU
PNR no : [protected]
Transiation no: [protected]
VISHAKAPATUM TO NIZAMMUDDIN
Date of Travelling :[protected]

sasanka patra

from Hyderabad, Telangana

I have booked a e- ticket on on 2nd, sep, 2009. By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.

Thanks
Sasanka patra
[protected]

SANKAR NATH PRAMANIK

from Jabalpur, Madhya Pradesh

SR.CITIZEN — e-Ticket Change in Name REFUSED

I am a Sr.Citizen intended to travel from NDLS to SDAH on e-Tickets (Trans. ID.[protected], PNR No.[protected]) with Mosumi Pramanik(39) in 2660 DURONTO EXP on 16 Oct. 2009; But my said daughter having been indisposed is unable to accompany me, instead her son Sheersh Pramanik(12) would travel with me. I , therefore, went to CRS-Gurgaon for Change in Name, submitting required papers/documents i.e. Printout of e-Ticket, Photo I-Card, Blood Relation Proof, Application/Requisition etc. But to utter surprise, Mr. Singh sitting on the chair of CRS-Gurgaon reurned my said papers saying "No Change in Name possible on e-Tickets.....on my several request he told me to......"Go to higher authority, I dont mind" or words to that effect. I submitted my displeasure to "[protected]@irctc.co.in" but of futile result. May I please be guided what and where to go for remedy. Please confirm on my e-mail. Regards.

Refund of e-tiket PNR NO 8510260600 - Comment #1786509 - Image #0

jai bhagawan

from New Delhi, Delhi

to,
care of railways

sir,
i want to details of my cancelled ticket.
this pnr no. is [protected]. and i have been cancelled my ticket[protected].
but my balance is not refund.
thanks.

M.L.Batra

from New Delhi, Delhi

I would like to refer my transection no.[protected] dated12.9.2009 which could not materise/failed, but an amount of Rs547/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.

ML Batra
28.10.2009

Baibhav001

from Mahbubabad, Telangana

I am not cancelled e -ticket, what is my PNR status-[protected], so you give me

rambuxjat

from Noida, Uttar Pradesh

dear sir
i am planning to book my e ticket on 18 november 2009 from delhi to jodhpur in 2nd ac train no.4059
through sbi e banking .Myaccount is in jnu branch new delhi
as par sbi reference no.[protected]IG3337656 the amt have been transfered to [protected] on the same time.
meanwhilw your system stop to work and my ticket was not printed.but the money have been transfered to you
so kindly refund my money and oblige
yours
prof. rambuxjat

Jeevan jadhav

from Mumbai, Maharashtra

Dear sir,
I have done my reservation to latur on 04.12.09 having PNR NO. [protected] But i have forgot to take the printout of that ticket and that ticket was booked from other user id . So can u send me the ticket on my above mention mail. id

Regards
Jeevan Jadhav
[protected]

meleppurath sivadasan

from Thiruvananthapuram, Kerala

Transaction i.d. no.[protected] p.n.r. no.[protected]
.. [protected] .. [protected]
.. [protected] .. [protected]
.. [protected] .. [protected]
REFUND FOR ABOVE MENTIONED CANCELLED TICKETS HAVE NOT YET RECEIVED. PLS DO THE NEEDFUL.

REGARDS
M SIVADASAN

Aman panwar

I fill my gender incorrect so how could i make it correct in e-ticket

YOGENDRA PRASAD YADAV

from Bengaluru, Karnataka

By mistake if any body click on male gender instead of female in e- ticket, how can he
correct it.

RAHULSAIN

from Raipur, Chhattisgarh

Dear sir,
i want to cancell 1passenger ticket out of 2passenger .
ticket Datiale
PNR NO. -[protected]
T.ID -[protected]
TRAIN NO. 0996
(JP TO SC)
JOURNEY DATE -03JULY2010
KINDLY SEND MY MONEY AS EARLY AS POSSIBLE.
WITH REGARDS

M Sambasiva Rao

from Chennai, Tamil Nadu

Dear sir

I book a ticke from Kacheguda to Bangalore PNR No [protected]

My Daughter Name M BHAVITHA Age 20, Sex Female

My Daughter miss the train today so please cancaled the ticket please and refund amount to my account please

Sandeep86

from Chandigarh, Chandigarh

Feb 23, 2011

Dear Sir - I have Booked a ticket PNR No.[protected] from your Irctc online Booking Site on[protected]
but i have canceled ticket on[protected] but tiil date i am not received refund amount in my Axis Bank a/c kindly help me

PSRCMURTHY

from Hyderabad, Telangana

Aug 19, 2011

By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.

sanjib_tuku

from Kolkata, West Bengal

Oct 21, 2011

would like to refer my transection no.[protected] dated21.910.2011 which could not materise/failed, but an amount of Rs467/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.

shreedevinarayanan

from Karaikal, Puducherry

Nov 25, 2012

to whom ever it concerns,
i tried to book tickets through irctc yesterdar (24/11/2012)all went through well except when payment was in progress. the session expired and the ticket was not provided. so made a second booking for the same ticket. and every thing went well after nearly 2 hours on the net. but i came to know that the irctc has been paid twice for one ticket.instead of being paid Rs 500/-they have been paid Rs 1000/-. now from whom or from where do i get the amount back?

radha.krish142

from Mandapeta, Andhra Pradesh

May 27, 2016

krish_142 in this ID Not shown in TATKAL Portal

My irctc e.ticket book id is krish_142 in this ID Not shown in TATKAL Portal only e booking is available hence i requist please up date tathkal booking availability

nithinrm11

from Ahmedabad, Gujarat

May 31, 2016

I tried booking 5 times during Tatkal

Transaction money it taken 3 times from savings account + 2 times from credit card Irctc site rejects it consistently even when the tatkal ticket is avilable Please let me know the procedure to file a complaint on this

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To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They...

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70 Comments

hi,

i'm unable to book a ticket in IRCTCT web site. when i'm providing the stations it is giving the message like " sorry no matching trains found" . but i had booked so many tickets with the same stations. please explain about that. why it is showing like that

Thanks,
Saveen

Aug 14, 2020

Complaint marked as Resolved

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kamleshwar patel

from New Delhi, Delhi

hello,
i'm unable to book a ticket in IRCTC website.
when i uses the payment portal and click on payment with filling every require formalities, then sometime later my window show that "the page can'nt displayed", without my any mistake.
when i login again and show the ticket booked history, it show that transaction has failled but my 'BANK ACCOUNT' debited the amount.
please help me on this happening; why it is showing like that.

Thanks,
kamleshwar

VIkram mathur

from Surat, Gujarat

Hi
I am having the same problem.I m trying from 2 hrs but no sign.Is there anyone to help?

Mahendra Rakhunde

from Hyderabad, Telangana

After log in to irctc.co.in, when we put station names in 'from station' & 'to station', my page unable to search stations. Kindly help

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I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.

Aug 14, 2020

Complaint marked as Resolved

View replies

Ankita Diptesh Patel

from Delhi, Delhi

Membership card — Want membership card

I inquire about membership card, at nearest reliance fresh. and they told me for that i have to register for medical insurance. I do't think so its necessary for membership card.

Is there any other way for mambershio card. please inform.

RAMMOHAN SABBAM

from Palakollu, Andhra Pradesh

Sir,

Kindly provide SBI Railway Credit Card for me.

Regards
S.Rammohan
[protected]

Titus C. Varghese

from Ernakulam, Kerala

Kindly arrange provide me SBI Railway Credit Card to me .
My Name is TITUS C. VARGHESE and My Mobile no. [protected].

Thanks and regards,

Titus C. Varghese
[protected]

Naresh Kumar

from Mumbai, Maharashtra

Kindly provide me SHUBHYATRA CARD & membership no. My SBI card no is [protected] & mobile no. is [protected].

saravana raghupathy

from Bengaluru, Karnataka

pl sen me my user id and password. my yatramembership number is [protected]

SETHUMADHAVA C NAIR

from Mumbai, Maharashtra

I HV RECD A CALL FOR SHUBHYATRA CARD (FREE) FROM YOUR CUSTOMER CARE
ON THAT TIME I DONT HAVE PAN CARD BUT I RECD PAN CARD, WHAT CAN I DO ???,
my mob no. is [protected] / [protected], sethu madhavan, indore

Ravi Sharma

from Bhiwadi, Rajasthan

Sir,

Kindly provide SBI Railway Credit Card or shubhyatra Card for me.

Regards
Ravi Sharma.
[protected]

SHANKARLAL JAMAJI PANCHAL

from Kheralu, Gujarat

Sir,

Kindly provide SBI Railway Credit Card for me.

Regards
S J Panchal
[protected]

madankumar

from Mumbai, Maharashtra

i have membership irctc, want to irctc ditals.please sent email address, mo:[protected]

kundan kumar prasad

from Mumbai, Maharashtra

IRCTC MEMBER SHIP VERY GOOD

pappukumar

from Chennai, Tamil Nadu

dear sir,
this is pappu kumar from deoghar(jharkhand). i m also a shubh yatra member from irctc. i know about the shubh yatra card cancelling . if i return ur shubh yatra card what will pay 4 this.i accept ur card on date of 15sept2009. and i do not use ur card at that time . plz inform critaria of cancillation .on my mob no [protected].

thanks 4 this
ur member
papu kumar

Pisharath Madhu

from Bengaluru, Karnataka

Sir,

Kindly provide SBI Railway Credit Card for me

thanks & regards
madhu pisharath

sanjeev kumar

from Chennai, Tamil Nadu

Sir,
Kindly provide SBI Railway Credit Card or shubhyatra Card for me.

Regards
Sanjeev kumar
[protected]

m.ravikishore

from Pune, Maharashtra

success is a placement

Rakesh Raina

from Mumbai, Maharashtra

Please send me User ID and Password. My Shubh Yatra Membership no. is [protected]

imtiyaz ahmad

from Mumbai, Maharashtra

dear sir,

my shubhyatra no.is [protected], i have applied for sbi railway card before one month, and still i have not got the card, please help me

my cell no. is [protected]

tjagati4

from Hyderabad, Telangana

I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket.

Trilochan Jagati
My tel. no.[protected]
email id: [protected]@rediffmail.com

ak.singh

from Delhi, Delhi

I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket. My Shubh yatra cord No. is [protected].

Anil Singh
My Mob.No.[protected]
email id:[protected]@gmail.com

mohan505

from Hyderabad, Telangana

Dear Sir,

Please send me shubhyatra user id and pass word. My SBI Railway card Number is [protected]. e mail id is [protected]@yahoo.com

The customer care says i should mail to [protected]@irctc.co.in but there is no such link.

I will be grateful if you could help me

baner86

from Durgapur, West Bengal

I have applied for a subha yatra card from 25 Oct, 2010 but i did not take my card. As per your roule you have delivered the card for 15 days of my home addres, but i did not take my card. So you please send my card as per i register my home addres, my subhayatra membership No-[protected], my mobile no- [protected].

baner86

from Durgapur, West Bengal

dear sir, i Amarnath Banerjee a subhayatra card member but i did not take my card of my home addres, i am online register my subhyatra card membership from 26, Oct 2010 but i did not take my card from my home addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my home addres. My email id- [protected]@gmail.com and my membership no [protected] and my contact no [protected].

vivek agrahari

from New Delhi, Delhi

Please provide subh yatra card and my membership no is [protected] and my mob no. [protected] and my email id is vivek agrahari.[protected]@gmail.com

PRITESH_GOHEL

from Mumbai, Maharashtra

Jan 17, 2011

today i have got shubhyatra user id and password but i unable to login in online.. viewing where i used the site of www.sbicard.com but when i suppose to entered the user id and passwork the message shown as invalid user id and password, which is i got today itself.. which link i have to used ??? pls guide me... my [protected] card no is .. and mail id is [protected]@rediffmail.com & pritesh.[protected]@hdfcbank.com

tjra1

from Bengaluru, Karnataka

Jan 26, 2011

Dear sir,
i am Jins Raja a subhayatra card member but i did not take my card of my office addres, i am online register my subhyatra card membership from 11, jan 2011 but i did not take my card from my office addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my office addres. My email id- [protected]@yahoo.com and my membership no [protected] and my contact no [protected].
Please Replay with regards.

ANKIT RUPAL

from Un, Gujarat

Jan 27, 2011

hardesh1984

from New Delhi, Delhi

Mar 3, 2011

my shubhyatra no.is i have applied for sbi railway card before one month, and still i have not got the card, please help me my cell no. [protected]

r d sharma

from Mumbai, Maharashtra

Mar 23, 2011

kindly provide s b i railway credit card for me FROM R D SHARMA
E MAIL madhuri.[protected]@gmail.com

kaushal kishor1

from Lucknow, Uttar Pradesh

Mar 29, 2011

Dear Sir,

This is to inform you that I had applied for a Shub Yatra membership card and its been more than 1 1/2 months that I have not received my card till date. I have been trying to get in touch with your customer care department and no response. Every time I was assured taht it will be delivered within this week. Today I called up your customer care and spoke to Mr Naved and he clearly says that this is not customer care number and they are not issuing any Shubh Yatra card. Also please be advised that Rs. 562/- has been debited from Credit card against the issuance of the card.

I would request you to look into this matter personally and revert with your feedback. For your reference I am enclosing the correspondence below which is self explanatory. Kindly do the needful at your earliest or else I have to take the matter with Consumer forum.

Look forward to hearing from you.

Regards,

Kaushal Kishor
Contact N :- [protected]

santoshgawli

from New Delhi, Delhi

Mar 30, 2011

Sir,
Kindly provide SBI Railway Credit Card or shubhyatra Card for me.

Regards
SANTOSH GAWLI
[protected]

d.anant

from Bengaluru, Karnataka

Apr 20, 2011

I HAVE APPLIED FOR SHUBH YATRA IRCTC CREDIT CARD ON 09.FEB.2011 AND RS.562 IS ALSO DEBITTED FROM MY SBI A/C. BELOW IS THE A/C STATEMENT RECEIVED BY NET BANKING. 70 DAYS LAPSED SO FAR NO CARD IS RECEIVED. WHAT IS THE PROBLEM? IF NOT POSSIBLE TO PROVIDE THE CARD PLEASE CREDIT THE BALANCE IN MY A/C.

09-Feb-2011
(09-Feb-2011) POS PRCH
POS[protected] IRCTC 562.00

d.anant

from Bengaluru, Karnataka

Apr 20, 2011

MY IRCTC MEMBERSHIP NO. [protected]
NAME: ANANT CHARAN DAS
DEBIT DETAILS FROM MY A/C:
09-Feb-2011
(09-Feb-2011) POS PRCH
POS[protected] IRCTC 562.00

C THIYAGARAJAN

from Chennai, Tamil Nadu

Apr 20, 2011

I had renew the shubhyatra card, 2011 year so far i not new card, my card no-[protected], sbi- card no-[protected], my name C.THIYAGARAJAN
PL make arrage the new SHUBU YATRA CARD
THANKING YOU IN anticipation
cell-[protected]

tarachandar

from Delhi, Delhi

May 6, 2011

Dear Sir, Dated 6.5.2011

Subject: Complaint regarding cheating, giving wrong information on Shubyatra Card and its usage/benefits.

I was contacted by one IRCTC ShubYatra Card Executive. Her name is not known to me. My name is Tara Chandar and i am a Government Servant. The Executive gave me wrong information and tried to mislead me for applying me for ShubhYatra Card. On the basis of information (false information and benefits of ShubhYatra Card) given by her i applied for the same. Some of the the wrong information given by her are as follows:-

(i) She told me that i will earn railway points for your booking in 2nd Class or for my friends and relatives. I need not travel with other passengers for gaining railway points. This is absolute wrong as i have read the provisions which says that"you necessarily must be one of the passengers on the ticket".

After reading the provisions of Shubyatra Manual, i would now like that stringent action may please be taken against the Executive who misled me by giving false information and has tried to tarnish the image of reputed Government organisation like IRCTC.

I would like to discontinue from the Shubh Yatra Card from today i.e. 06.05.2011. I have received the ShubYatra Card on 5.5.2011. My card number bears No.[protected].

One executive had come the next day when the Executive (lady) contacted me and he had told me that i can discontinue from Shubyatra Card at any point of time.

It is therefore, reqeusted i may please not be sent Pin code No. for my shubyatra card and my Shubyatra Card may please be discontinued immediately from today i.e. 06.05.2011. It is also reqeusted that strict action may please be taken against the Executive which misled me for having Shubyatra Card on wrong information.

Regards,
Tara Chandar
Transport Bhavan,
Room No.527,
1 Parliament Street
New Delhi
Shub Yatra Card No.[protected]

steelmet

from Ernakulam, Kerala

May 27, 2011

Dear Sir,
I am Shankar trying to book train ticket through irctc.co.in by SBI railway card
and while going for payment option, there is no option for SBI card in that and
request you to clarify the same to book my tickets.
my mail id is steels.[protected]@gmail.com and my mobile number is [protected].
R. Shankar

darshu_gdc

from Mumbai, Maharashtra

Jul 21, 2011

Sir,

Kindly provide SBI Railway Credit Card for me.

Regards
Darshan Singh
[protected]

hrashid8412gmail.com

from Lucknow, Uttar Pradesh

Aug 13, 2011

Kindly provide SBI Railway Credit Card or shubhyatra Card for me. MO NO- [protected]

santpakona

from Mumbai, Maharashtra

Aug 17, 2011

Dear Sir

I' Santosh Khadye i applied SHUBH YATRA CARD on Friday 14 August 2011. Card Charges Rs. 552/- Debited my credit card ac. on same day. but I'am not recived any Transaction / Registration no. Pls. sent me my card detais on my mobile no. [protected] my email santosh.[protected]@rediffmail.com.

Thanks.

SANTOSH KHADYE

dhritigaur

from Kolkata, West Bengal

Aug 26, 2011

I have applied for a subha yatra card from 25 JUNE, 2011 but i did not take my card. As per your roule you have delivered the card for 20 days of my home addres, but i did not take my card. 6 AUGUST Recived the mail . COURIER NAME: IT EXPRESS send my card but not recived card So you please send my card as per i register my home addres, my subhayatra membership No-[protected], my mobile no- [protected].my E-mail ID.[protected]@gmail.com

RAMAVTAR SHARMA

from Kakinada, Andhra Pradesh

Sep 10, 2011

PLEASE SEND ME USER ID AND PASSWARD OF SBI SHUBHYATRA RAILWAY CARD NO [protected] AND SHUBH YATRA CARD NO [protected] MY NAME IS RAMAVTAR SHARMA DOB[protected]

PLEASE SEND URGENT

USKPSINGH

from Bengaluru, Karnataka

Dec 3, 2011

Sir,
Kindly send me shubhyatra Card for me My shubhyatra membership ID No.is [protected] DATED:01.02.2011

KANWARPAL SINGH

[protected]
CHENNAI

b s nayal

from Noida, Uttar Pradesh

Jan 27, 2012

I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket. My Shubh yatra cord No. is [protected].

navratans

from Lucknow, Uttar Pradesh

Feb 8, 2012

I have SBI railway credit card, Pls suggest to me how can use this card for online ticket booking. Beacuse when i am use this card for ticket booking. Than this card is not showing in credit card option. So pls help me.

Regards
Navratan
Lucknow
[protected]

SVDVANISRE

from Hyderabad, Telangana

Feb 8, 2012

SVD ANNONSERA — SHUBH-YATRA CARD

TO
IRTUC
REQEUSTED SIR
I PAY THE AMOUNT FOR SHUB-YATRA CARD AMT:552.00 THROUGH
SBI DEBIT CARD . NO CONFORMATION OR NO DETAILS
PLEASE VERIFY
THANKING YOU SIR
YOURS FAITH FULLY
SVDVANISRE

mtramarao

from kolkata, West Bengal

Feb 17, 2012

IRCTC — SHUBHYATRA CARD

Dear Sir

I am received Irctc through Sbi card but till not shubhyatra card or any login

Plz as soon as possbile send shubhyatra membership

SBI CARD NO[protected]
SBI NO [protected]
DOB- [protected]

ADDRESS:
M.T.RAMA RAO
27 B.T.OAD,18 TITAGARH,NORTH 24 PGS
KOLKATA
NR POLICE STN
KOLKATA-700119
W.B
MOBILE NO [protected]

guru2011k

Feb 17, 2012

I have received my SBI Irctc Card, please send me the Shubh yatra USER ID & Password for my shubh yatra membership no.[protected] so that i can book my tickets.

please send reply on

Gurpreet Singh Kohli

mail: [protected]@yahoo.co.in
[protected]@gmail.com
mob: [protected]

mukesh143jain

from Varanasi, Uttar Pradesh

Feb 24, 2012

Even I am facing the same problem, having SBI railway card and shubh yatra membership no. but dont have user id and password by which I can book the tickets. My shubh yatra membership no is [protected]. My mobile no. is [protected] and email id is [protected]@gmail.com.

Rameshkhanna5682

Mar 1, 2012

I want to shubh yatra card.

Ramesh Khanna
[protected]

shalabh shukla

from jaipur, Rajasthan

Mar 3, 2012

DEAR SIR
I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 02/02/12 AND PAID THE FEES ON THE SAME DAY THROUGH NET BANKING AND THE MONEY DEDUCTED FROM MY ACCOUNT BUT YET NOW I HAVE NOT RECEIVED ANY PAYMENT SLIP OR ANY MAIL REGARDING THIS .
PLEASE HELP.

Anil KC

from Delhi, Delhi

Mar 7, 2012

I have applied for a subha yatra card from 03/03/2012but i did not take my card and I have received any reply received from your side Rs. 562 will also credied from my account.

my Mob No. [protected], Email- [protected]@yahoo.com

Anil KC

from Delhi, Delhi

Mar 7, 2012

NON RECEIPT OF MEMBERSHIP CARD
I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 03/03/12AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.

gauravm0602

from Mumbai, Maharashtra

May 29, 2012

Hi,

Kindly provide me login id/password for Shubh yatra membership number:[protected](SBI IRCT Card number-[protected]) and send the same at this email id- [protected]@gmail.com

Regards,
Gaurav Mishra
Ph:[protected]

SAND19748

from Bengaluru, Karnataka

May 30, 2012

MY NAME IS SANDEEP SOLANKI
MY USER ID IS SAND19748
IN MY IRCTC BY MISTAKE YOU HAVE MENTIONED SANDDEP SOLANKI SO PLEASE CORRECT MY NAME
WITH SANDEEP SOLANKI
MY EMAIL ID IS [protected]@yahoo.com
MOBILE NO. [protected]

abhijeet kotnis

from Mumbai, Maharashtra

Jun 1, 2012

Please send me shubhyatra user id and pass word. My SBI Railway card Number is [protected]. e mail id is [protected]@gmail.com

DPADHI

from Port Blair, Andaman and Nicobar Islands

Jun 25, 2012

Dear sir,
I Sri Debiprasanna Padhi a subhayatra card member but i did not take my card of my home addres, i am online register my subhyatra card membership from[protected] but i did not take my card from my home addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my home addres. My email id- [protected]@yahoo.co.in and my Membership Number: [protected] and my contact no [protected]

bihengesh

from Mumbai, Maharashtra

Aug 9, 2012

DEAR SIR.
PLEASE SEND USEARID & PASSWORD MY SBICARD NO- [protected]
E [protected]@rediffmail.com
mb .no- [protected]

with regards
bihengesh kumar singh

bihengesh

from Mumbai, Maharashtra

Aug 9, 2012

ISSUE USEARID & PASSWARD
MEMBERSHIP NO- [protected]
MOTHER NAME-MAHARANI
DOB- 05/05/1966
ADDRESS- JETHORIA HOUSE, ROAD NO-2A
RAJENDRANAGAR, PATNA 800016
[BIHAR]
CONTACT DETAILS-
[protected]@rediffmail.com
mb no- [protected]

NURALAMMANDAL

from Mumbai, Maharashtra

Aug 13, 2012

Sir,

Kindly provide SBI Railway Credit Card for me..my shubha yatra card no is [protected]..i got shubha yatra card but i cant got SBI railway credit card..

I will be grateful if you could help me..

with regards,

NUR ALAM MANDL
[protected]

velammal

from Mumbai, Maharashtra

Aug 16, 2012

I have applied for a subha yatra card .Card charges Rs.552/- debitet my credit card a/c but i not recived card .sent me my card detais on my mobile no. [protected], [protected]@yahoo.co.in please call me sir.

kulwant singh bal

from Hyderabad, Telangana

Sep 13, 2012

SIR, a have applied sbi railway card my application NO.[protected] ON 11.09.2012 but i don't know what states.please tell me.my mobile no.[protected] or E .MAIL. id . [protected]@gmail.com

Vishwa Mohan21

from Hyderabad, Telangana

Oct 7, 2012

Dear Sir,
As per instruction displayed on IRCTC.Co.in regarding Subh Yatra Card I applied in believe of this is provided by Railway so this card will come on time but after applying I feel that this is very wrong understanding because after 15.06.2012 I only got membership No. and no any subh yatra Card on enquiry on provided customer care nos they told only to phone on another no. on that no. they told that we are providing cards from sbi cards so track on that. this is very miserable condition of a public sector organization that no body taking care of customer. After deduction of fee this is customers right to ask about services. We are very sorry to say that railway department not taking care of customer and only deducting the fee. My Subh Yatra Cards Details are given below :

Membership Number: [protected]

I contacted several times on below mail ids and phone nos but no solution.

For Shubhyatra User who does not received the card within 01 month from the date of application then kindly call on the Help line nos. at[protected] and [protected] for the MTNL and BSNL phone users) or sent email to head.[protected]@ge.com or irctc.[protected]@ge.com or services.[protected]@ge.com or feedback.[protected]@ge.com and for rest of the queries email at [protected]@irctc.co.in.

We are planning to raise this matter to higher management of Railway Department because this is very bad for a good organization like railway.

Please take necessary action to improve otherwise customer feel very badly.

With Regard,

Vishwa Mohan
Membership No. [protected]

rlbhatia

from Pune, Maharashtra

Oct 15, 2012

I have sbi railway card since 2 months but after continously follow up with subh yatra i am still not received my user id and passowrd...no contact details on net

ANJIT19861

from Kunnamangalam, Kerala

Dec 8, 2012

Hi
I am ranjit kumar I have applied shubh yatra card my subh yatra member no is
[protected]. I got my sbi railway card but I don't got my subh yatra card.
I try to call customer care no one give me valuable assistance form customer care
They only give the assistant.can you mark a mail on [protected]@irctc.co.in
But no one reply on this mail.

Ranjit Kumar
[protected]&[protected]

Rajesh_2013

from Pune, Maharashtra

Jan 9, 2013

please provide me my use rid and password my card no is[protected]

SOURAV ROY13

from Mumbai, Maharashtra

Jan 26, 2013

Dear Sir,
I received my SBI IRCTC card but still yet I am not getting the user Id and password. Please send me immediately.

Thanking You,

SOURAV ROY.

NARENDRA KUMAWAT

from Mumbai, Maharashtra

Jan 31, 2013

Dear Sir,
I Narendra kumar kumawat a shubh yata card member but i did not tak my card of my home addres. I am online register my shubhyatra card memership from 12 Nov.2011 but idid not my card from my home addres as per your condition you delevered my card for 45 day of registration so you or dilevered my card of my home addres. My email id - [protected]@gmail.com and my membership No. -[protected] and my contect No.- [protected]. My SBI Bank Accaunt No.- [protected]. Thank My Help Please.

salam_m

from Karaikkudi, Tamil Nadu

Mar 20, 2013

dear sir i am abdul salam my subhyatra card every time i wil book ticket till every time update profile.update porfile is screen is show plese verify clear the broblom m.no.[protected].my email id [protected]@gmail.com.

umeshmhada

from Mumbai, Maharashtra

Mar 24, 2013

kindly provide irctc shubh yatra cad renewal for me

md atik khan

from Hyderabad, Telangana

Apr 26, 2013

IRCTC - SHUBHYATRA CARD

NON RECEIPT OF MEMBERSHIP CARD
I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 11/12/12 AND PAID THE FEES ON THE SAME DAY THROUGH DEBIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW FOUR MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.

madhursoral

from Delhi, Delhi

May 2, 2013

Dear sir,

pls send me my shubh yatra user id & password.even i dont have the shubhyatra membership no.

I have SBI RLY card from last 2 years.

Regards,

Madhur
[protected]

padma gajula

from Hyderabad, Telangana

Sep 13, 2014

I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket.
pls send mail my mail id is [protected]@gmail.com & sms [protected]

birju74

Sep 15, 2014

I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD in the month of june AND PAID THE FEES AS A ANNUAL CHARGE WHICH SBI SAID TO PAY TO USE FOR THE BENEFIT OF IRCTC RAILWAY POINTS
ITS NOW FOUR MONTH OVER FROM DATE I APPLIED.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP.THIS IS WORST SERVICE EVER I RECEIVED FROM SBI CARD.MY NAME IS BRIJESH MISHRA

Indramani Mishra

from Delhi, Delhi

Dec 2, 2014

Hello All,

I have a subha yartra card (shuba hyatra number-[protected]). I have purchase (400 hundreds ) point on IRCTC on 8-Nov-2014, I have try four times and out of four three time i am not able to purchase points and Amount( Rs.600) are deducted from my Card.

I am still not received of my failed transaction Amount. I have email may times(14) on [protected]@irctc.co but i did not received any response from your side. Your service is very poor. This was i my first transition to purchase railways point and now its become Last also.

So please resolved my problem ASAP.

jyotsnap1975

from Mumbai, Maharashtra

Dec 18, 2015

I have received my IRCTC SBI credit card but not received yetuser id and password - [protected]@gmail.com

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I had booked seven tickets from Manmar (Jn) to New Delhi railway station for 31/03/2008 but because of thier way of printing of time, we couldn't catch that train and we have been told that you will get 50% of your money with in 3 months span of time. I forwarded my request for Refund and cancellation of my all seven tickets on 04 April 2008 and I got a confirmation mail fro etickets that w'll process your request to your concerned deptt. and you will get your money in next 90 days. I got Rs.547/= as a refund of only one ticket ( PNR No [protected])on 26/07/2008 and the amount of the rest six tickets is still pending (PNR No's- [protected]).
It is regretted to note that, five months(150 days) have already passed but my amount is still pending with IRCTC. Apart from this i am continouesly sending them the mails, but they people are not willing to reply and not willing to tell me the staus of my payments
I hope i may get a positive response after submitting my complaint in this corner..

Aug 14, 2020

Complaint marked as Resolved

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Ruchira Ramesh

from Delhi, Delhi

I have send too much mail and has called several time, to cancel my ticket but they are not responding.
I have requested them that i have forgot my password of my userid and my email id given at that site is not working, but still they are not able to help me in this regard. Please help

daniel

from Pune, Maharashtra

Very poor service offered by IRCTC... till now i have not received any intimation from IRCTC ...
last week on 9 th May i booked one ticket form bangalore Cy Jn to CBE Junction and later i canceled the ticket, the total fare including service charge Rs.765,
With out service charge Rs.740..but still now i have not received balance amount for that canceled ticket...Please give information reg that issue and give what is the procedure to get back the amt..

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I have been trying to resolve the issue since 15 days now. Written several mails and called up to the IRCTC customer support (non-toll free STD numbers) many times and everytime recieving same answers.

I had booked two tickets on 16th Jun 08 with total amount 1435Rs.

After the cancellation of full ticket I should be getting total 1290Rs.

I had cancelled first ticket out of these two tickets on 25th Jul 08 and I had received the refund of amount 645Rs.

Then I cancelled the second ticket out of these two tickets on 11th Aug 08. But this time I did not receive the refund of another 645Rs till date. So actually instead of receiving the total 1290Rs due to cancellation of two tickets I received only 645Rs.

I had written and talked IRCTC customer care several times but I am getting only one response to check with bank. I was given the below information from IRCTC to check with bank for refund amount:
Transaction Id [protected]
Sr# REFUND AMOUNT STATUS SETTLEMENTID
1 645.00 Refunded 65412419
2 645.00 Refunded 65412419

But the bank says that the above information is incorrect. This shows only same refund information two times. If the refund was done for two tickets at two different dates then they should have different settlementid. But as given above there is only same settlementid for both refunds.

The bank is clueless on this and IRCTC has only one same answer everytime as if they dont understand what I am trying to explain them the actual issue.

Aug 14, 2020

Complaint marked as Resolved

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Dinesh Kumar Sharma

Dear IRCTC supporter,

I have cancelled my train ticket from PUNE to NZM in 16/04/09, whose PNR No.- are ([protected]) but my cash are not refund in my account yet now, so Dear Sir/Madam please arrange for my cash refund as possible earlier.

regrds,

Dinesh Kumar Sharma

awadhesh kumar

from Mumbai, Maharashtra

Dear IRCTC Customer,

I have cancelled online tarin tickets from New Delhi to Varanasi and another Varanasi to New Delhi. the details are below:
My first ticke's
PNR No. [protected] and the Transaction No. [protected], Date of journey 16.05.2009 from New Delhi to Varanasi (For two persons).
My second ticket's
PNR No. [protected] and the Transaction No. [protected], Date of journey 20.05.2009 from Varanasi to New Delhi.(For single person).

But my cash amount are not refund in my account yet now, so dear sir/madam please arrange for my cash refund as possible earlier.

Awadhesh Kumar

niraj

from Pune, Maharashtra

i also not got refund of pnr number[protected]

SARAVANAN

from Pune, Maharashtra

I NEED CUSTOMER CARE TOLL FREE NUMBERS PLEASE WHO CAN GIVE ME

gaurav mundra

from Salon, Uttar Pradesh

i have booked 2 tickets from pune to bangalore on 14th march 2010 but the amount was debited from my account but i did not got the reservation ticket no.
please help me what i can do or i can complaint.

Suresh Sencha

from Bengaluru, Karnataka

i cancelled my ticket but i have not yet receive my money back ok what type service you are providing while booking you will take in seconds but giving it back while you take time

Suresh Sencha

from Bengaluru, Karnataka

my cash amount are not refund in my account yet now, so dear sir/madam please arrange for my cash refund as possible earlier.

[protected]IG18538333

Dilip Chowdhury

from Delhi, Delhi

NO ANY INFORMATION Subject: Transaction had been completed and amount money had to be deducated from my bank A/c

Respected Sir,

Here Iam Dilip Chowdhury from Noida and Iam the user o[censored]r irctc of last couple of years. But I face first time this type of problem that I reserved from Delhi to kaptangangh of Satyaganj(CPJ) Express train No. is 5274 of dated 24/03/10 at e tickets in tatkal sewa. Transaction is completed and the amount are deduct form my bank also. but I can'nt get pnr and trns number of my tickets. About 45 minutes processing and saying that your Transaction is completed and payment Confirmation no. is 2274757 and ur process is going on Don'nt refresh it. It take proced about 45 minutes but still not complete, But amount should be deducated from my A/c. Iam uanable show my prn No and seat no. when again Iam trying to login irctc.co.in and take print out . but it not seeing.

Iam giving every details belows: pls help me I have lost my amount .

Name Dilip chowdhury
Bank: IDBI Bank Noida, Sector -63
A/c No: [protected]
Irctc login: dilip9898
Payment Confirmation: 2274757
Delhi to Kaptanganj(CPJ) date : 24/03/10 Tatkal

train No: 5274 (Satyagrah Express)

personal E mail- dilipchowdhury91gmail.com

Thanks & Regards

dilip

sukadev143

from Delhi, Delhi

i have booked tickets from bhubaneswar to rayagada on 02th july 2010 but the amount was debited from my account but i did not got the reservation ticket no.
please help me what i can do or i can complaint.

Devinder Kumar Dhingra

from Thanesar, Haryana

May 9, 2011

on 04.05.2011 i have tried to book 3 tickets but transaction failed, the amount of 3224/-was debited in my account. The same has not been refunded in account till 10.05.2011 noon'
detail is as under:-
Bank Oriental Bank Of Commerce,
Tr id no is [protected]
Tr status payment settled
Dt of transaction[protected]

Eshan Dhingra

Uttam Kumar Chakraborty

from Kolkata, West Bengal

Jun 9, 2011

Sub: Transaction ID [protected] PNR No: [protected] Train No: 12067/ Janasatabdi Exp Date of Journey 11/06/2011 date of Booking 09/06/2011 Time 12:30:42 PM

Your office has not been sent my above confirm ticket through e-mail. I am a registered passenger of IRCTC and my e-mail id ukcukc.[protected]@gmail.com has already submitted.
Please note that no copy or any PNR status of the above ticket is lying with me.
Please take an action immediately.

Uttam Kumar Chakraborty

from Kolkata, West Bengal

Jun 9, 2011

Transaction ID [protected]

The above transaction has not been confirmed through e-mail id.
Please confirm the same.

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Hi,

Today i booked from Daund to Dharwar with Boarding Point as Pune. My PNR No [protected].
But the Tickets were booked with Waiting list where as there were 5 tickets avaliable from Daund.
The waiting list was for Pune Station so only i booked it from Daund,
I am charged from Daund where as they provide me Booking from Pune .
When i called the Customer Care i was told that The system is changed now and this is system

My Complaint is that when they provide Booking from boarding Station Status why are allowing to book from other Station which has confirmed Seats and also they charge with From Station and not boarding station in such cases. this is Pure Cheating from IRCTC booking site.

Please give quick Solution

Regards
Srinivas Joshi

Aug 14, 2020

Complaint marked as Resolved

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K R K RAO

from Dhone, Andhra Pradesh

Mar 4, 2011

Please give me details to book ticket for boarding station procedure. K R K RAO VIZAG

K R K RAO

from Dhone, Andhra Pradesh

Mar 4, 2011

Please give me detail procedure of boarding point reserevation

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Dear Sir

This is to informe you i booked my tiket through irctc site(i-tiket) of bhopal to lucknow in 3AC through my credit card on[protected] and PNR NUMBER IS[protected] TRAIN NUMBER 2534 BUT DUE TO TIKET NOT CONFIRMED I CANCELLED MY TIKET ON BHOPAL STATION THROUGH TDR(TICKET DEPOSIT RECEIPT) AND AS PER INSTRUCTION I COURIERED ORIGINAL RECIET VIA REGITERED POST TO JABALPUR FOR REFUND MONEY .

TODAY MORE THEN 6 MONTHS GONE BUT I DIDNT RECIEVED MY MONEY IN MY CARD.
KINDLY DO THE NEEDFULL ASAP.

MY TICKET RESERVATION NUMBER IS[protected]
PNR NUMBER[protected]
DATED[protected]
NUMBER OF PASS - 06
DESTINATION - BHOPAL TO LUCKNOW
TRAIN NUMBER - 2534
AMOUNT - 4194 RS.
PASSENGER FOIL NUMBER IS - 362243

add of dispatched TDR - CHIEF COMMERCIAL OFFICER(REFUND MONEY, WESTERN CENTRAL RAILWAY)
CIVIL LINES
INDIRA MARKET
JABALPUR-1, M.P, INDIA

Regards,

Sandeep Srivastav
Manager
ICICI Bank Ltd.
Transaction Banking | SEG-BBG
Mobile : [protected] | Landline : 0-[protected]

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train enquiry department

from Bengaluru, Karnataka

You didnot give your credit card details,

please provide your credit card no.

date of expiry

cvv2 no.

and account name :

Thank you

THARUN

from Chandigarh, Chandigarh

DONT GIVE THESE DETAILS ON INTERNET. I DONT KNOW WHO IS ASKING THESE DETAILS. PLEASE PLEASE PLEASE DO NOT GIVE YOUR CREDIT CARD DETAILS LIKE THIS.

S.K.Agrawal

from Anand, Gujarat

Dear Sir,
we booked ticket from Gwalior to Bhopal PNR Number [protected] Booked On[protected]. As train was late more than 3 hrs. We filed the TDR. but It is almost 4 months. We did not receive our money back.
Please let me know how to get my money back.
this is total inconvenience with railway.
I hope to get quick reply with transfer of my money in my account.
Regards
S.K.AGRAWAL

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I had purchased the waiting list ticket from IRCTC with transaction ID [protected], but I was treated as Without Ticket Candidate in my journey. There I had paid penalty & purchased another ticket from Ticket Checker in my train. The TC told me that the ticket purchased by you is not valid & you will be getting back your money for this ticket, it will get automatically canceled.

So kindly pay back my waiting list ticket amount back to my Account Ac [protected] for the transaction id [protected], As I had paid twice for the same journey, Rs. 348 /- to IRCTC & separately in train to TC with penalty Rs. 590 /-

Details of my transaction for the ticket are as follows :

PNR-Number [protected]
Train Number 2135 Train Name PUNE NAGPUR EXP
Date 12- Aug- 2008
From Station PUNE To station NGP
Reservation upto NGP Boarding point PUNE
Class SL No of passengers 1
Charting Status CHART PREPARED
Upgraded Class

S# Booking Status Current Status
1 W/L 186 W/L 31

NOTE : I am sending this copy of mail to some higher authorities for informing them about the problems faced by passengers because of unorganized & improper work of Railway Department & IRCTC online Reservation Sites.

Thanks & regards,
Ratnapriya Borkar

Aug 14, 2020

Complaint marked as Resolved

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Priya Tripathi

from Ratlam, Madhya Pradesh

Hi,
I am completely in agreement with the above said thing as the same has happened to me also. Atleast we should be informed regarding this, or we should not be allowed to book these waiting list tickets. We should complain regarding this, I will simply suggest all not to use IRCTC online reservation if you are booking an online ticket for waiting list . This shows completely unorganised, improper and irresponsible behaviour of the INDIAN RAILWAYS.
Atleast for a country like INDIA where 90% of the population travels from the train these kind of things should not happen.

Thanks,
Priya

Ashwani Malik

from Nabha, Punjab

I am also agree with this because i booked ticket for five family members from Rohtak to Howrah this shows the status w/l 1 to w/l 5. when they started their journey they ask from booking counter. The counter person said this will be conferemed in train but the in the middle of their journey T.T. told them this is not valid. Now they were without ticket and they left the train and bught new unreserved ticket from Delhi.

So this is iresponsibility and iritating fact.

anu b doddi

from Delhi, Delhi

checking for ticket reservation conformatiom which is in waiting list when it was booked.

anu b doddi

from Delhi, Delhi

for checking the details of the ticket booked for dharwad to mysore which was booked for today and it was in waiting list, wants the ticket conformation details.

ssperumal

from Bengaluru, Karnataka

DEAR SIR WE WERE BOOKING OUR TICKETS THROUGH OUR SBI ATM /SHOPPING CARD .SUDDENLY YOUR FELLOWWS HAVE CHANGED TO ALL OTHER BANKS EXCEPT SBI. WHY YOU HAVE CHANGED LIKE THIS .HAVE YOU TAKEN ANY KICKPACK FROM OTHER BANKS?KINDLYCLARIFY

kapil.bisht

from Pune, Maharashtra

May 3, 2011

Hi All, i have booked an online ticket PNR#[protected] Train #15013 on April 15th, 2011 waiting list 13. But its still reflecting the waiting list 13 as of today May 4th, 2011. I have heard people are saying if you book online waiting ticket then you waiting would not clear and you would be considered without at the time of the travelling. People advising me to cancel this one and buy a waiting ticket from railway station. is this true. Please advise. Thanks..

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There is problem with the page where it asks for the boarding point. For the passengers who are getting reservation in tatkal scheme have a problem with the boarding date. It only specifies the date of journey. The boarding date only comes after the ticket booking is done and payment is made which surprises many of them with the boarding date as I was surprised today. I lost more than Rs1000 in this process after getting it cancelled. Please...

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I booked a ticket on irctc.co.in for travel from rohtak to pathankot on date 2 feb 08. However on 2 feb due to unrest regarding dera sachchaa sauda the train was routed via panipat instead of rohtak. since i could not travel by the train i sent an email to irctc.co.in and apprised them of the facts. the site replied and promised that the matter has been refered to railways and my money will be refunded in 3 months. However no refund has materialised, they have stopped replying to reminder emails and it has been 3 months over and above the 3 months that they asked for. Any suggestions on how to tackle this.

Aug 14, 2020

Complaint marked as Resolved

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ELSY THOMSON

from Mumbai, Maharashtra

IRCTC — NO REFUND AGAINST CANCELLATION OF TICKET

Dear Sir, New Bombay
3rd June 2008
Till today I have not received any reply or reund against the cancellation of train ticket (PNR NO: [protected])which I made on 14th April 2008.Expectiong immediate action

Elsy Thomson

Rajesh Jain

from Ratlam, Madhya Pradesh

I book a railway i ticket from JBP to Banglore city Jn Vide PNR[protected] I cancelled i ticket from railway counter no cash refunds Still I am not get my refund amount when 3 months has been passed I am written many e mail to irctc but not response Please do the needful & earliest. We seek your full cooperation in this connection Refund amount 3006 send in my saving account [protected] SBI Branch Gotegaon
Thanks
Rajesh Jain
Gotegaon

man

from Chittaurgarh, Rajasthan

msadaf

jeevanandham.R.

from Chennai, Tamil Nadu

Attn. ; The Div. Commcl. Manager, Salem Division, Refund Section, Southern Railway, SALEM.

Refer my TDR. : 466894 dt. 25.10.2008, forwarded to ur end on 28.10.2008. Evenafter 70 days there is no response from ur end. look in to the matter emergently and send me the pay order.

thanks & regards.

Jeevanandham. R.
Bannari Amman Sugars Ltd.,
Unit 2, Nanjangud,
Post box no. : 27,
Mysore Dist.
Karnataka State.
Mobile No. : [protected]

shanahan singh

from Bengaluru, Karnataka

i want to about irct

k sundar

from Hazaribagh, Jharkhand

ihad booked ticket from erode to madras on[protected] by yercaud express. i cancelled the ticket on[protected]. The PNR no is [protected]. My transaction id is [protected].till date i have not received refund. i made complaint twice to irctc. no response till date. please arrange to give refund

sundar

Madhavan Kutty

from Baloda Bazar, Chhattisgarh

I had cancelled 4 tickets covering PNR No. [protected] & Transaction ID [protected] on 27.10.2008.But I have not yet received the net refund amount of Rs. 1524.00 (Receipt No. 325364) till date in spite of repeated reminders to [protected]@irctc.co.in. The refund date as per irctc site is 01.11.2008
pl arrange for immediate refund.

Madhavan Kutty

R.Pradeep

from Chennai, Tamil Nadu

i had booked ticket through irtc.com but now i forgot the id to cancel the ticket what can i do to cancel the ticket.

pawan pandey

from Amritsar, Punjab

Dear sir,
sir maine 12-jun-2009 ko (ambala cant to sultanpur )ki ticket book ki thi ...[protected] ko cancelled kiya tha morning 10am to 11am ke bich me .
PNR NO.[protected]
SIR PLS back the balance of my account
i hope u

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Sir,
On 24.07.2008, approx midday I booked an e-ticket through internet.
Transaction Id Was:-[protected]
PNR No:- [protected]
Date of Journey:- 24/7/2008
Class:- 2A, Quota:- Tatkal
From:- New Delhi to Lucknow
Train No & Name:- 2230/Lucknow Mail
Boarding from:- New Delhi
Boarding Upto:- Lucknow
My PAN CARD No :- ANOPP6054G

Reservation Status on printout:-
Coach No/ Seat no/Status
/0000/confirmed

Total Payment made Rs1116+Rs20 as IRCTC service charges.

Sir, at the schedule time i reached station, i approached to TTE:- Mr... Rajpal(2nd AC)which was on duty, TTE in Lucknow mail (New Delhi to Lucknow), after seen my printout of e-ticket he said that your ticket not confirmed and the paper which you are carrying just a scrap and nothing.
I several times request him for checking of PNR No or name as properly in chart which was having with them but he did not care. He warns me that I will treat as without ticket. And at last, train was passed at schedule time. I was so frustrated, harass. I was embarrassing by such TTE.
On that time I have not any tool to confirm my PNR status except mobile. At

msg:-1-1.12 pm-- PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL----1.12HRS PM

msg-2-7.30 hRS :-PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL

MSG-3-8.16 PM PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL

MSG:-4-9.13 PM PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL

The above supporting evidence for your satisfaction & confirmation please.
I had came back from duplicate Lucknow in excess payment of Ticket +500/-
After arriving of lucknow when I checked the status through internet I was surprised that it was confirmed with coach No A-2, berth No 32, coach position-5
It is pure injustice. Why should I penalize? What is my fault?? Why should TTE not understand my request?
If there is no any value of e ticket, why should not it close??

However, please ask the same with TTE, help me, and make a refund accordingly.
If any further quarry you can contact me:
MY CELL NO[protected]

Regards

Ashok Kr. Pandey

Aug 14, 2020

Complaint marked as Resolved

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pushpraj singh patel

from Indore, Madhya Pradesh

Mar 10, 2011

have booked ticket from Raipur Jn. to Agra cant on 10/03/2011 at 19:28 and payment has been deduct from my sbi a/c [protected] for Rs. 4392/- but i have not receive confirm ticket on your site.
the irctc reference number is POSPRCH[protected] IRCTC.
please verify the and send ticket confirmation on my email ID pushpraj.[protected]@gmail.com

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Dear Sir,

The train, Puri Express(2816) was cancelled without any information on[protected]. I was adviced by the customer care to cancell the ticket within 48 hours which i did through your website portal. But I still have not recieved the money back. Please look into the matter.
PNR: [protected]
Class: 3A
Boarding: NDLS
Reservation Upto: KGP

Looking forward for reply.
Regards

Aug 14, 2020

Complaint marked as Resolved

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Santosh Kumar Singh

from Mumbai, Maharashtra

It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)

On 7th of December 08, My train was cancelled for Allahabad Journey & my coach was also not attached with the train.

Finally I have to cancalle my trip to Allahabad & i was return back to Kolkata.

I have filed my TDR right in the morning by searching a caffe.But after 96 days, I am neither receiveing my money in the bank nor any reply by mail.This is my 4th mail to IRCTC.

I am booking 8-10 tickets for my journey in each & every month.But now I am affraid about the situation.

Details are As follows:-

Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 07/12/2008 Ticket Charge Rs 926.00
Bank UTI Total Rs 951.00
Train No 3007 Railway Zone NWR
From Station PATNA JN(PNBE) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
To Station ALLAHABAD JN(ALD) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K SINGH 28 Male B2 0030 Booked
2 AMRITH NARAYAN 32 Male B2 0031 Booked

Reason For TDR : Train Cancelled.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Thanks,
Best Regards,
Santosh Kumar Singh

shilpa baghmar

May 20, 2011

IRCTC — non-refund of cancelled train tickets.

I had booked e-tickets from irctc sites for delhi to jaipur,jaipur to ajmer and jaipur to delhi 1m between 19.03.2011 to 26.03.2011.
All the above mentioned trains got cancelled due to Jat-Gujjar-Andolan unrest.
I was assured that the money would be refunded back in my account, which has not reached me till this date.
Kindly advice me regarding further steps and help me in this matter.
Thanks,
Dr Shilpa Baghmar.

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Hi,
This is Rakesh Saxena as I had booked a ticket through Credit Card (ICICI) from Mum to Delhi of August Kranti Rajdhani Dated 22.07.2008. for the month of 1.08.2008.
After completing the entire procedure of the booking ticket through my Credit Card (ICICI) I had received a Communication Error but I did not received my PNR Number & also after confirming with the Customer Care of ICICI they told me that a transaction of Rs 3015/- has been done for booking railway ticket & in the mean while I have received a SMS from ICICI saying that amount 3015/- has been debited from your account.
Kindly look in to the matter & do the needful ASAP.

Aug 14, 2020

Complaint marked as Resolved

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K.T.N.V.Suresh

from Vellore, Tamil Nadu

Hi,
This is Suresh as I had booked a ticket through SBI internet account from SC to BQU of SEPTEMBER DELTA FAST PASSENGER Dated 29.08.2008. for the month of 1.09.2008.
After completing the entire procedure of the booking ticket through my SBI I had received a Communication Error but I did not received my PNR Number & also after confirming with the Customer Care of SBI they told me that a transaction of Rs 329/- has been done for booking railway ticket.
Kindly look in to the matter & do the needful ASAP

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Dear sir,
Myself d.k.biswas residing at 18/3a bsnl type 4 quarter kali bari marg new delhi-1, i want to bring your kind attention for the following facts
a) on 6.7.2008 (night) i booked waiting list ticket through internet for journey towards delhi to ajmer on train no. 9106 in the name of d k biswas, s.biswas and r biswas amounting Rs. 561, it was delivered to my residence on 8.7.08 and on 9.7.08 i cancelled the ticket from new delhi reservation. They did not refund me cash just gave a cancellation ticket with printed remarks NO CASH REFUND, immediately asked the counter person when i will get back the money he replied it will be credited to my account.
b)the printed matter on cancellation ticket was pnr no.[protected] ticket no 05564033 old ticket no 3168342 can fee 60 refund 461
c) when scarched the cancellation procedure on irctc, there i found
" Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets by the Customer. Service Charge is also not refundable. The refund amount will be credited to the respective account electronically, the following day of cancellation"
TILL DATE i.e. 10.7.08 i have not received any refund i shall be grateful i[censored] pl take some pain for me to recover the same

with regards
D K BISWAS mobile no [protected]

Aug 14, 2020

Complaint marked as Resolved

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AJIT VIJAYAKUMAR

from Chennai, Tamil Nadu

IRCTC — No Refund Even after 100 days of Cancellation of Ticket

Dear Sir/Madam

I Cancelled a ticket on 31st August 2008.But the refund amount is not debited to my account even after 100 days of cancellation.

Every time i sent a mail i use to get response that money will be refunded in another week time .Now it is more than 14 weeks am hearing the same response .

I have sent 5 emails to [protected]@irctc.co.in

and this is the final response i got from them :

From: care <[protected]@irctc.co.in>
Subject: Re: [Fwd: Re: Fw: Money Refund Confirmation from IRCTC // No refund after 2 months of cancellation !!]
To :
Date: Monday, 27 October, 2008, 1:36 PM

Dear Customer,

Due to some technical reasons reversal is yet to take place, it will take
atleast another week for the reversal to be processed.

Regards,
Rajneesh Rai
[protected]@irctc.co.in
www.irctc.co.in
[protected]

PNR Number: Pnr Number [protected]

PFB the details that I can see in the refund Status :

Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
31-AUG-2008 Rs 724 Transaction Not reached PG 016987

Please let me know how i can proceed further .

Regards
Ajit

AJIT VIJAYAKUMAR

from Chennai, Tamil Nadu

S.K.Agrawal

from Anand, Gujarat

pawan pandey

from Amritsar, Punjab

Dear sir/madam
sir maine ambala to sultanpur ki ticket 12-6-09 ko book ki thi .PNR NO[protected]
SIR maine isko[protected] ko cancelle kiya tha abhi tak paise refund nahi aaye
sir pls back the money refund my a/c

ambala to sultanpur
date of booking -12-6-09
date of jur.29-6-09
PNR NO[protected]
I HOPE UUU

2)SIR 26-6-09 ko rat me 8:30pm maine (gorakhpur to ambala ) tak ki ticket bana raha tha paise to 2-bar kat gay 1560, 1560 rs kat gaye lakin ticket nai hua .
sir pls back the money refund my a/c.

Thanks

Amit chugh

from Delhi, Delhi

Hello Sir/Mam,

I want to know about a ticket which was on backdate, but i don't have PNR number.I have only Passenger name and train name. Plz help me to find out solution.
Thanks.

N .Sivasankaran.

from Chennai, Tamil Nadu

Today i cancelled my ticket PNR [protected] but I dont know when iwill get the amount from irtc to my account

SUBHASH C JAIN

from Jalandhar, Punjab

Sir,
I have book a ticket from Chandigarh to New Delhi in the name Veena Sikka for dated 11th Feb., 2010 and received PNR [protected] and Transaction ID [protected].
But my bank account debited twicely ( TWO TIMES) for Rs 535/-. I request to refund Rs. 525/= which you have debited.

Subhash C Jain

Misba14

from Bengaluru, Karnataka

Dear Sir/Madam,

I had tried to book the ticket from Kabakaputtur (KBPR) to yeshwantpur(YPR) on 22/4/2010 . Date of journey 1/5/2010, train number 6516. The amount of Rs 226/-+10/- from my State Bank of India SB account no [protected] has been deducted but the ticket was not booked.The transaction id of the booking as per my account is [protected]/G20431956 Transfer to [protected] SBI IRCTC COLLECT. But till date, the amount has not been reverted to my account. I request you to please arrange for refunding the unbooked amount.

Please do the needful at the earliest.

jyotikumar

from Port Blair, Andaman and Nicobar Islands

May 7, 2011

IRCTC — NON REFUND OF TICKET AMOUNT

I Had Booked Tatkal Tkt PNR No.[protected] for
journey from Dibrugarh Town to New-Delhi. DBRGT Rajdhani Express. On
Telephonic PNR enquiry and also through net enquiry i was informed that
Chart was Prepared and No seat was availaible so i did not Board The
Train later on checking IRCTC Site i came to know that i was allotted a seat. Now i am not being refunded any amount since it was Tatkal Tkt . It was because of incorrect PNR Enquiry information i did not board the train so i want refund of ticket amount.(PNR Enquiry Msg Availaible)

rgds

Jyoti Kumar
e-mail: jyotikumar.[protected]@gmail.com

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MANY TIMES I TRIED FOR CANCELLATION OF MY E-TICKET THROUGH INTERNATE BUT NOT SUCCEED, MY TICKET TRANSACTION ID IS [protected] AND PNR NO IS-[protected]. AND PAN NO IS-ACAPB1488R.

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kumarasamykittusamy

from Noida, Uttar Pradesh

Dear Sir/Madam,

After entered into irctc login, in leftside menus are not coming for me. so I faced lot of problems.
If possible take immediate actions and inform me as soon as possible

abhirki

from Ramnagar, Jammu and Kashmir

I also want to complain. plz tell me what we all together can do for the same. call me on [protected] or mail me on [protected]@y ahoo.com

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I faced lot complaint regarding this IRCTC issue, after that i have registered complaint to consumer forum no [protected]

Aug 14, 2020

Complaint marked as Resolved

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Naseem

from Pune, Maharashtra

when i am booking a ticket when i go to ward make pament after that (online reservation error) this eror has occured for one of the following resons
1.you have used back/forwad/ refresh button of your browse
2.you have double clicked on any option/buttons
3.you have kept the browser windows idle for a long time
thise error is display please give me the solution of thise problem

SUMANTA CHAKRABORTY

from Aurangabad, Maharashtra

Dear Sir,

MY USER ID IS sekhar0000.

I have requested for change of password but not received any positive response from your end. Please let me know what is the procedure for change of password. When i am useing the forget password option i am getting the message that the password has been sent successfully to my email address. But when i am checking the mail i have not received any password from your end. Please let me know immediately as i have to cancel the tickets. Waiting for a positive response from your end.
Please look into the matter and send the reply at your earliest.

( SUMANTA CHAKRABORTY )
Mobile No :[protected].

Divakar

from Chennai, Tamil Nadu

Hi sumanta,

you can see the total messages in the inbox will be increased when you request for the forget password. but you cant see when you open your box.

please be check the total messages in the inbox. the message will be in the last page or in the last position.

you can get a message from [protected]@irctc.co.in with the (subject) Email From IRCTC.

try to search in the inbox using - from address i.e., [protected]@irctc.co.in or using subject i.e., Email from IRCTC.

I hope that the given informatin will be very useful for you.

priti

from Pune, Maharashtra

Dear Editor: Accenture a leading consulting and outsourcing company is ruining the future of the Engineering student. In 2007 -08 campus drive Accenture issued Offer letter to around 2000 Engineering and MCA. In May'08 it was promised that joining will be given to them from June- September'08. Today in May'09 there are more than 1800 people still waiting for joining with uncertain future and economic crisis and burden of education loan. And on contacting Accenture there is a constant reply that they will inform people one month prior to there joining. Adding insult to injury there were constant false promise through mail.There were mail in May that joining will be from June- Sept' 2008 than in September'08 a mail was send that joining will be in month of October'08.There was no boarding process in October.Then again a new mail was send to all in the month of November that on-boarding process will start from December'2008. Nothing happened in December too. In January'2009 a tele-conference was arranged it was stated that there will be on-line training which is mandatory and all have to give 5 hour daily for 60 days.And there will be joining in small batches from Jan- March'2009 and mass joining in March'09. This was height there are no joining till May'09.Only a small batch of 100 has been called till date.There are more than 1600 plus people just waiting for Accenture.Have to say Accenture is company with worse HR practices.They have made life of people unimaginably hard many have to leave there job for the sake of on-line training and now are job less have no where to go. Still Accenture is making eluding promise that it will respect all its offer.There should be some steps to stop such practices from big MNC like Accenture and restore some faith in these freshers who are waiting for 11 month now.

Also refer : http://www.publishaletter.com/readletter.jsp?plid=10716

DIPTIMOYDASGUPTA

from Kolkata, West Bengal

Dear sir,
I have booked one Railway Reservation Ticket for Train no 8047(AMARAVATHI EXP.) for 7th December, 2010 from Howrah to Bhubaneswar in Sleeper Class. Though an amount of Rs.214/- has been deducted immediately from S.B. Account no. [protected]( SBI Garia Branch) but I have not the Ticket .
In my SB account it shows PSS PRCH POS[protected] IRCTC of Rs.214/-.
Please take expedite action to refund the amount already reducted (Rs.214/-) in favour of Diptimoy Dasgupta, Male, 57 yrs.

Awaited for your immediate action.

Regards,
DIPTIMOY DASGUPTA
PHONE NO- [protected]

Dmaneshwar

from Pune, Maharashtra

Mar 3, 2011

dear sir
i want to cancel my two eticket PNR no.[protected] /[protected] and i send lots of mail to [protected]@irctc .co.in with my personal profile as they want but they are not canceling my eticket.today 4/3/2011 is my journey date. no proper responce coming from irctc then i am complainting you. please help me.

Thanks
Dushyant Maneshwar
mo [protected]
Balghat (M.P.)
pin 481001

aeagarwal

from Hyderabad, Telangana

May 30, 2012

Dear Authorities,

On 28th May 2012, I booked a Tatkal ticket for the train Rajkot Secundrabad express(Train Number 17017) boarding pune junction reservation upto Begumpet in 2nd AC.

The time I logged in on www.irctc.co.in, the status for the 2nd AC in TATKAL QUOTA was "WL/AVAILABLE". TIll the payment gateway page, it was sowing the same available status.

But, as my ticket got booked, it was showing WL 3 as the status.

I read the procedures and terms of cancellation on irctc website and found out that the same rules applied to the tatkal cancellation.

As I cancelled my ticket, most shocking moment as it was written that money refunded will be 0(zero)

I request the authorites to look into this matter and refund my money.

Please find the snapshot of the booked ticket attached to this mail

PNR-Number:[protected]

Thank you in advance

Best Regards,

Aneesh Agarwal

Contact to Consumer forum - Comment #1431450 - Image #0

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Hi,

While I was booking the Ticket using the IRCTC link, At the last page(i, e at the Payment txn), I got the error saying that the Communication problem and server issue. but the amout was deducted from my acct. I got the mail from IRCTC also ..pls find the below mail attached for the reference no [protected]. but till now the amount was not reversed to my acct.

The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct. So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC ppl.

Hope you take prompt action and do the needful.

Thanks,
Madhu.

[protected][protected][protected][protected]

From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in]
Sent: Tuesday, 3 June 2008 8:18 AM
To: D.V., Madhusudhan Rao (BLR)
Subject: Email From IRCTC

Dear Customer,
We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Communication Problem. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.

For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23345500 or mail us at [protected]@irctc.co.in

We will be glad to assist you in every way so that you do not have any inconvenience in future.
We solicit your continued patronage to our services.

Warm Regards,
[protected]@irctc.co.in

Aug 14, 2020

Complaint marked as Resolved

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Shahid Ali

from Mumbai, Maharashtra

Sir,
Today I was trying to book the ticket from Delhi to Bhagalpur via vikramshila express today 21st April, while booking the ticket amount around 3483 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is Shahid22.

yukkaran

from Mumbai, Maharashtra

i booked an e-ticket by 3202 LTT-Rajendranagar express on 08.05.09. for date of journey 09.06.09 f0r 4 adult and 2 child passengers for 3 A.C. class. Though an amont Rs 6300/- was debited from my SBI ATM, no ticket was generated.It is causinng me much worry and mental agony.Irequest you to kindly look into matter and either see the proper ticket is generated or money is refunded at the earliest.

rupendra Chourasiya

from Pune, Maharashtra

Today I was trying to book the ticket from Ahmedabad to Jabalpur via Somnath express today 7th July, while booking the ticket amount around 369 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is rupendra99.

Ticket from –Ahmedabad to - Jabalpur
SBI A/c Transaction ID = IG08803044
My mail ID – [protected]@yahoo.co.in
Phone - [protected]

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Hi,
I have booked a eticket to travel from chennai to Coimbatore on 12th June and coimbatore to chennai on 15th june. I tried to cancel couple of passengers who is not traelling in both the tickets, but the website keep saying 'Unable to retrieve due to communication failure" for past 2 weeks with hundreds of tries. But the same time, i am able to cancel other tickets. I sent a mail to irctc about this issue but no response also no one is picking up the customer centre calls.

Aug 14, 2020

Complaint marked as Resolved

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violetss

from Bengaluru, Karnataka

Exactly, by 8am, ircrc pages are not loaded for booking tatkal. All agents could book, whereas public those who use online reservation are unable to do their booking.There's a major bug in the irctc site and fraudulent activities are happening behind it.

anbu_natar

from Bengaluru, Karnataka

Dec 11, 2012

please close this site and develop a new web site with some good architects and developers.

ramakrishna tekkalaki

from Bengaluru, Karnataka

Mar 20, 2015

Hi,
I have found a bug in IRCTC, please find the attachment

When I relocated to payment options page, defaulty the expiry year field is accupied with my login user name, i have repeated the same thing for few more times it simulates the same i don't know its a browser problem or from website only

Bug in IRCTC site - Comment #2131079 - Image #0

PradeepRaja

from Chennai, Tamil Nadu

Aug 12, 2015

Hi,
I am facing an issue of frequent mobile alters on ticket conformation at an interval of 10 Min's. Plz take some action to stop this frequent alerts.

Thanks

Suresh Pottur

Apr 21, 2016

Dear Team,
update mobile number function does not work. If Network operator or company provides number which is used by old customer/employee who has registered wit IRCTC, then irctc does not allow new user to register with that mobile number .

This is not expected by irctc, please correct this bug.

Regards,
Suresh pottur

Bug in IRCTC site - Comment #2361895 - Image #0

Swapna9's reply, Aug 17, 2017

Yes I have experienced this issue too.

bharath123568

from Bengaluru, Karnataka

May 12, 2016

maintain software testers in company many bugs are there in site

unable to register as new user

because of your worst software i am not able to go by train
i am going by bus.

do your work properly please

Bug in IRCTC site - Comment #2382694 - Image #0

santh46

from Bengaluru, Karnataka

Sep 13, 2016

Found a bug in IRTCT when you enter the passenger name with only 2 character the system pops up an error message to enter more then 3 character, but even after clicking the ok button on the pop up error message it does not take the user back to booking page .This was observed in chrome.

Bug in IRCTC site - Comment #2548133 - Image #0

Swapna9

from Hosur, Tamil Nadu

Aug 17, 2017

Tried to register as new user multiple times but not working at all. Not impressed.

Because of this we will have to go physcally to the station to book tickets, or use the bus, which is inconvenient for a large family to travel in.

Quite disappointed.

Please fix this issue.

anjaleeg

from Sinnar, Maharashtra

Jun 22, 2018

Trying to book ticket from Nagpur to Pune (Garibrath Express).
While booking I chose one of the berth preference as lower. The booking failed saying that lower berth is not available but the amount get deducted. (More than 200 tickets are available for this train, I am unable to understand how come all lower berths are occupied and rest 200 ticket are not having any lower berth)

Later made 3 more attempts to book ticket without giving any berth preference. However, at all three times the booking failed saying that lower berth is not available although berth preference was not given. In all three attempts ticket amount get deducted from my account.

This is very pathetic service. I am unable to book e-ticket although tickets are available and I haven't given any berth preference.

There should be some mechanism for failed ticket booking.The amount should not be deducted in case of failed ticket booking.

Reason of Failure: Software Bug
Please look into it asap.

Raghav K

from Noida, Uttar Pradesh

Jul 7, 2018

I had forgot my transaction password of e-wallet, so i was trying to reset my transaction password. To reset transaction password, users need to give two input, first one is email id and other is Login password (length should be max 10 digit). i was unable to reset my transaction password because length of my login password was more than 10 digit.
So before reset my transaction password, i had reset my login password with max 10 digit, after that i was able to reset my transaction password.

This is a bug. please report this bug to irctc.

[email protected]

Jan 30, 2023

Hi

there is a UI issue in the IRCTC app which I have been facing for the last 25-30 days. When the user tries to share the ticket after booking by clicking on the share button icon on the top right, it gives an error page. Please find the attached screenshot

Bug in IRCTC site - Comment #4085681 - Image #0

Bug in IRCTC site - Comment #4085681 - Image #1

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Dear Sir,

When I tried to book ticket using IRCTC(reference no [protected].), The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct.
So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

I really wonder how can this ppl lethargic in actioning the things...this is the good example how the Govt org works and they themselve proved they have gone from 'BAD to WORST'.

I hope you ppl will take proper action and help me in getting this amount.

Pls find the follow up mails i droped to their id, but still of no use.

Thanks in advance.
Madhusudhan D.V
[protected].

________________________________________
From: D.V., Madhusudhan Rao (BLR)
Sent: Tuesday, 10 June 2008 2:17 PM
To: '[protected]@irctc.co.in'
Subject: RE: Email From IRCTC

Hi,

Let me know when the amount will be credited to My Acct.I haven’t heard anything from you.

When I tried your Customer care number..its saying “Lines are busy try after sometime” which is what expect from Govt Service Org.

I just wondering how can you guys be so lethargic in actioning the things especially while you want to reverse the amount. But while deducting you ppl act very promply . Is this the service you provide to customers ??

Already there is a BAD Remark on you ppl..dont upgrade from BAD to WORST.

Hope u will act very promptly and do the needful…

Thanks,
Madhusudhan

[protected]
Hi,

Please be informed that the Amount has not yet been reversed to my Acct for the reference no [protected].

The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct.

So I am expecting a Total Rupees of 346 which need to be credited to my Acct by you.

Can you please take some faster action on this and resolve the issue as it been long time from your end. I don’t see any valid reason in prolonging for 6days.

Thanks in advance,

MadhusudhanRao D.V

[protected][protected][protected][protected]

From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in]
Sent: Tuesday, 3 June 2008 8:18 AM
To: D.V., Madhusudhan Rao (BLR)
Subject: Email From IRCTC

Dear Customer,

We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Communication Problem. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.

For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23345500 or mail us at [protected]@irctc.co.in

We will be glad to assist you in every way so that you do not have any inconvenience in future.

We solicit your continued patronage to our services.

Warm Regards,
[protected]@irctc.co.in

Aug 14, 2020

Complaint marked as Resolved

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ramkrishna mistry

from Darwha, Maharashtra

sir,

when now i will be get payment option click then not display the option sbi cum dibet card,

so i request to the sbi cum dibet card onlin payment

ankur taneja

from Gurgaon, Haryana

Dear Sir,

When I tried to book tickets using IRCTC, The Amount of Rs 500+10(transaction charges) wid transaction ID [protected] and 737+10(transaction charges) wid transaction ID [protected] has been deducted both on 15th oct. 2008 as part of Ticket charges from my Acct. But tickets are not confirmed wid any of PNR no.

So I am expecting a Total Rupees of 1257 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

And refund details of the same transaction ID is just showing that they sent for the refund of the total money but not approved yet. And nothing is displaying on reciept no.

I really wonder how can this ppl lethargic in actioning the things...this is the good example how the Govt org works and they themselve proved they have gone from 'BAD to WORST'.

I hope you ppl will take proper action and help me in getting this amount.

Pls find the follow up mails i droped to their id, but still of no use.

Thanks in advance.
ANKUR TANEJA
[protected]

bachcha paswan

from Mumbai, Maharashtra

Dear Sir,

When I tried to book ticket using IRCTC(reference number [protected])

on[protected]
time 11:30 P.M.
reference number [protected]

Please HELLP
MOBILE NO.[protected] (GORAKHPUR U.P.)

santosh kumar poddar

from Port Blair, Andaman and Nicobar Islands

sir,
I try to booked e-ticket from your site on[protected] in train no 8624(Hatia Rajendranagar Exp)
from Ranchi to Rajendra Nagar( Patna). but due to un availability of sits my ticket was not booked. but amounts of Rs 3600 for two failured transaction have been debited by my SBI account. Tr I/D no-[protected] and [protected] Rs 1800 have deducted for each transaction. 8 days have been lapsed but my money have not been credited in my account. I enquired about this from customer care on 2/3/09, they told me that money will be credited in two or three days please wait. but after this 4 days have been lapsed but My money have not been returened in my account. Sir, I am a middle class people so I cannot affort wasting of this amount. kindly look the matter persionly so that our type of passengers may beleive in your crediatiability. And in future I also belive in you. Kindly reply about this on my mail i.e [protected]@yahoo.com. thanking you.

shiv dhar dubey

from Surat, Gujarat

money refund

Ayush Nigam

from Noida, Uttar Pradesh

Axis Bank — Mysterious charges and non refund of railway transactions

I have booked railway tickets online via AXIS bank but in one instance the transaction got failed and in the other one I didn't got the refund for the cancelled ticket. Now from the last two days I am getting mysterious charges with the subject MDS/TIPS/SCG/DT.08-JUN-09 for INR 21.22. PLEASE STOP THESE CHARGES IMMEDIATELY AND REFUND ME THE COMPLETE AMOUNT.

Ayush Nigam
[protected]

garimella nageswara rao

from Dhone, Andhra Pradesh

I have booked a e ticket from BSR (vasai road jn.) to SLO( samalkota) by 3 A/Cto travel on 08-08-09 and the PNR No is [protected] on the name of G V S S N Kumar, age 32.. Now the chart prepared and the status is W/L 2.Therefore it is requested to cancel and credited to my Bank A/C. Thanking you sir. GNageswara rao.

NITIN JANARDHAN URANKAR

from Karad, Maharashtra

I had booked railway tickets through internet on 01.09.2009 from Pune to Belgaum. However, after getting mail confirmation number[protected], my ticket was not reflected on the net. Thinking that my transaction has failed, I tried again and was able to book the tickets (mail confirmation number[protected]. Further, I had also booked tickets for return journey from Belgaum to Pune (mail confirmation number[protected] on the same day at the same time. On checking my bank account (No. [protected] Axis Bank), I found that Rs. 2268.03 has been debited TWICE from my account towards the tickets booked from Pune to Belgaum. I could not find the details of the same in failed transaction history in the website. I request you to kindly look into the matter and arrange for refund of Rs. 2268.03 in my Axis Bank account No. [protected] towards the failed transaction. With regards, N J Urankar

NITIN JANARDHAN URANKAR

from Karad, Maharashtra

sonam bhatt

from Mumbai, Maharashtra

I HV STILL NOT RECIVED THE REFUND AMOUNT
MY PNR NUMBER IS [protected] I JUST WANT TO INQUER WHETHER THE REFUND HAS BEEN CREDITED IN THE AGENTS ACCOUNT OR NO

SO PLZ REPLY ME AS SOON AS POSSIBLE ON MY EMAIL ID [protected]@YMAIL.COM

H L Sharma

from Delhi, Delhi

Dear sir,
Yesterday night @ 11 i booked a ticket from Tundla [tdl] to Patna [pnbe] by 2 tier AC. in 2402 Magadh Express, but at the time of payment the session was expired.Again ticket was booked in same train.Regarding first booking the amount was deducted from my a/c while i found neither mail in my id nor in booked history, but amount is deducted twice from my a/c.Pls returne my amount Rs-1149 /= in my same account.
Regards
H L Sharma
[protected]

mohapatra2010

from Delhi, Delhi

sir, I have an acccount FOR LOGIN IRCTC FOR RAIL TICKET BOOKING vide my username DEEPA_PURI, BUT UNFORTUNATELY IT WAS RESET DUE TO FORGOTTON OF PASS WORD.AND I HAVE TRYIED TO RESET AND REPLIED THAT MY PASS WORD HAS BEEN RESET AND SENT TO MY MAIL ADDRESS, BUT THE MY PREVIOUSLY EMAIL ADDRESS HAS ALOS BEEN FORGOTTEN BY MINE . HENCE I AM FACING TROUBLE.AS MY BOOKED TICKET CAN NOT BE recovered. plz help me how can i can able to login my user ID. i.e DEEPA_PURI. PLZ DO NOT CHANGE MY PASS WORD WHICH WAS EARLIER CREATED BY ME. AS I HAVE BEEN REMEBERED MY PASS WORD WHICH WAS CREATED EARLIER.
THAKING YOU SIR.PLZ REPLY 2 ME FORTH WITH . IN THIS CONNETION REFER MY MOB NO [protected] AND EMAIL.

manju singh

from Bengaluru, Karnataka

DEAR SIR, my user ID is manju110
I HAD BOOKED A TICKET ON 06/08/09 to travell on sealadha exp on 01/10/09 from JAT TO BWN BY THE NAME OF AMAL BISWAS AGE 44. while the ticket was booked it was waiting list and it was RAC BEFORE MY JOUNREY WHILE I CHECKED THE PNR STATUS THROUGH LOGION MY IRCTC USER ID AS manju110, but while I TRAIN ON THE SAID TRAIN TTE FINED ME RS 700/-, AGINST THE SAID TICKET AND TOLD THAT, THAT TICKET WAS INVALID AS MY TICKET WAS NOT LISTED IN RAIL RESERVATION CHART AND THE TTE FINED ME FOR RS 700/- WHILE RS 498/- HAD BEEN DEDUCTED FROM MY ATM CARD.NEITHER MY AMOUNT WAS REFUNED TO MY ACCOUNT NOR THAT TICKET WAS VALID BY THE TTEDUE TO WHICH I WAS FINED THE SAID AMOUNT . HENCE ENQUIRY ABOUT THE TICKET ( PNR NO-[protected] AND TRANSANCTION ID WAS [protected] FROM JAMMU TAWI (jat)TO BURDDHAWAN(bwn). PLZ INFO ME BY MY MOBILE NO [protected], [protected] AND MY MAIL

saketkumar

from Kolkata, West Bengal

dear sir, my irctc account is saket275 I BOOKED E-TICKET BY MY ACCOUNT BUT IWANT TO CANCLE MY TICKET .MY PASSWORD IS NOT TRUE BY THE ACCOUNT OR I FORGET MY PASSWORD .SO I AM UNABLE TO CANCLE MY E-TICKET TICKET DETAIL- (1) PNR NO-[protected] DATE-07 NOV 2009 TRANSACTION ID-[protected] NAME AJEET RANJAN KUMAR (2)PNR NO-[protected], DATE-04 NOV 2009, TRANSACTION ID -[protected] MY MOBILE NO-[protected].PLZ SOLVE MY PROBLEM SIR

chetan

from Agra, Uttar Pradesh

this is chetan here i canclled my e-ticket but till now the amount is not refund to my account. so plz tell me wht to do?

chetan

from Agra, Uttar Pradesh

i canclled my e-ticket and the pnr no. is [protected] my contact number is [protected] plz slove my problem.

Smt. Indra Rajwani

from Ajmer, Rajasthan

Sir,
I am SUVIDHAA agent and my service agency code is 8189. I file a TDR case on 23-6-09. The PNR no. was [protected] and transaction id was[protected] this reservation ticket was made from my suvidhaa outlet and date of journey was 20-6-09 and date of booking was 18-5-09. After 5 months has passed but I could not find my refund. This ticket was a higher class treasury officer. my mobile no. is changeg and I have my mobile no. [protected] and my land line no. is[protected]. Please credit my above refund and process this TDR CASE AS EARLIEST AS POSSIBLE.
I will highly obliged.
Thankling you.

roy subhash

from Delhi, Delhi

Sir,
I canceled my ticket dated on 20.11.09. PNR No.[protected]. your concern person told me that it's refunded. But it is not sown on my account yeat. Hope u will act very promptly and do the needful…

Subhash Roy

AMIT KUMAR

from Patna, Bihar

I want to say that I have booked a on line ticket my pnr no is [protected] but my ticket was not conformed and i dont made my jurny but my money is not refunded in my account my account no is [protected] my transaction id is [protected].

G jai lakshmi

from Bengaluru, Karnataka

Dear sir,
I cancelled my e-ticket PNR no.[protected] tr.ID [protected] on 12.12.2009 but my amount not refunded in my account. please check and refund the amount to my account.

nagendra m s

from Bengaluru, Karnataka

dear sir

I had booked from bangalore to chennai by 2658 chennai mail
on 19.01.2010. PNR no was [protected] I checked the availibility at 7 pm and it was in RAC I tried to cancel thru IRCTC.CO.IN in which I had booked but it denied saying that chart already prepared I did no undertake the journey as it was RAC.Kindly refund the amount

Nagendra M S

Basl M Kuian

from Mumbai, Maharashtra

I tried to book a ticket on[protected] for ASKR - KCVL express... and this transaction got failed.. but the tckt fare deducted from my account and its not refunded in my account till now... transaction id is [protected]... So please do the needful for me.

Nibu

Hello All,

The 11 rs service charge is not by IRCTC. In my case, ICICI bank has charged me for using their net banking to pay towards IRCTC. Check the below given link. Anyway I feel they cant justify this charge and its a pure rip off.

http://www.b2.icicibank.com/footer/Schedule_of_Charges%20.html

Regards
Nibu.

dipen dey chowdhury

from Delhi, Delhi

ncelled two tickets which have been booked through internet but the refund amount have not credited to my account till date, please do the needful. The PNR NOS OF BOTH the tickets are [protected] and[protected] for Rs.1226/- and Rs.583/- respectively.

DIPEN DEY CHOWDHURY
ASHRAMPARA, SILIGURI

arnab ghosh

from Bhopal, Madhya Pradesh

during go through my railway reservation through irctc from gwl to bwn, on 13th april i face sum problem. my money was cut from my account and i don't get ticket. if you please help me by refund my money, i will be very thank full to you.

Mistari Shekh Kalim

from Anand, Gujarat

Not Recievd Ticket and debit to my account money two times
Billing Information
Tracker ID : [protected]
Amount: 302
Date :20 Apr 2010
Second Debit
Tracker ID :[protected]
Amount: 302
Date :20 Apr 2010
My Contact No: [protected] my amount is refund plz action imdt
City : Meerut
State: UP

sbnarkar

from New Delhi, Delhi

1)Today I had booked the rail ticket from irctc.co.in from Delhi to Nagpur ( journey date 18th May 2010)and the same problem repeated amount of 392 Rs has been debited from my acc.but ticket is not booked.

So you are kinldy requested to Refund above amount immediately

acc no [protected]

Regards,
Suhas Narkar
[protected]

goelnayan

from Chennai, Tamil Nadu

IRCTC — DEBIT FARE CHARGES WITH BOOKING COMPLETION

DEAR SIR,

I HAVE BOOKED MY TICKET THROUGH IRCTC BUT WITH OUT COMPLETION OF MY BOOKING FARE CHRGES HAS BEEN DEBITED THROUGH MY ACCOUNT AND WHILE I AM SEARCHING ON MY BOOKING HISTORY THEN THERE IS NO BOOKING SHOWS IN MY IRCTC ACCOUNT

TICKET FOR LUCKNOW TO DELHI
THROUGH NET BANKING AXIS BANK
IRCTC USER NAME goelnayan
BOOKING DATE 04 JUNE 10
JOURNEY DATE 10 JUNE 10

NAYAN GOEL
[protected]@gmail.com

nand kumar singh

from Gurgaon, Haryana

dear sir
maine net ke dawara reservation ticket banya tha pr mera ticket bhi nahi ban ska or mere A/C se charge bhi kat liya gya.please check and refund the amount to my A/C.please send my email ID msg...my email id...prithvi2010.[protected]@gmail.com...

svgkrao

from Hyderabad, Telangana

Dear Sir
1. My transaction ID [protected], Cancellation date:12.7.2010, Refund amount:Rs.583, Refund approved and sent for refeund.The amount has not been crdited to my account.Pl.advise once again the Bank.
2.PNR No.:[protected], Tansaction ID:[protected], Cancellation date:12.7.2010, Refund amount:Rs.429, Approved and sent for refund.The amount has not been credited to my account.Pl.advise once again the Bank.

S.V.G.Krishna Rao

piaraskalsi

from Panipat, Haryana

Dear Sir Madam
I brought my and my wife ticket on 25 June 2010 on internet to travel NDLS to JUC on 8 July 2010 no body inform us trans not running last 3 day due to lots of water on the track and due broken when we came to Delhi Station we so Tran cancel shtbdi 2031 suppose to Departing from Delhi 07 20 we had very tuf time I don't no why Indian railway didn't inform us Over-transaction ID [protected] PNR no [protected]
I request you please to re fund my money
booking under Piara singh and Jaspreet Kaur

ias_ambi

from Kolkata, West Bengal

dear sir,
i want to cancel my e-ticket at the date of 23/07/10 from nizamuddin to raipur.
PNR:[protected]
TRANSACTION ID:[protected]

MAMTA BALI

DEAR SIR,

MY ID IS VKB123. BUT I FORGET MY PASSWORD SO, PLEASE HELP ME TO GET RID OF THE PROBLEM TO OPERATE MY ID. I HAVEN, T REMEMBER THE ANSWER FOR THE OPTION AVAILABLE TO REMIND MY PASSWORD.

THANKS & REGARDS
VIJAY KUMAR BALI

akhilesh007

from Mumbai, Maharashtra

plz i need ref number to cancell the ticket the pnr number is[protected] and other one is [protected] plz send me mess fast my mobile number is [protected]

richasinghmba

from Mumbai, Maharashtra

railway e-ticket agent — denied to cancel e ticket & refund of money as well

Respected Sir/Madam
On 14th of August 2010 at 11:56:46 AM I got ticket booked through a railway agent.Train Detail:PNR-[protected],TRAIN NAME-CHAMBAL EXP,TRAIN NO-2175,DATE OF JOURNEY-18th AUG 2010.
AGENT DETAIL-Mob no-[protected],[protected].NAME OF THE AGENT-DWIJENDRA KUMARE-MAIL [protected]@gmail.com
COMPLAINT-On 18th Aug at 12'o clock pm I asked the same agent to cancell my ticket but he refused by saying that"MY SUBSITE UNDER IRCTC IS NOT GETTING CONNECTIVITY.IT IS UNDER MAINTENANCE TILL 2Oth SO IT CNA'T BE CANCELLED.I ASKED FOR ANOTHER OPTION HE TOLKD THAT NOTHING.MONEY CANNOT BE REFUNDED.HE SAID THAT BY 20th neither ticket can be booked nor cancelled through my account.
So kindly help me out by suggesting does it actually happen or he was misguiging me.Who is responsible for such loss.How can I get my money back.

Thanking you
RICHA
HR Executive
Mob-[protected]

kalyaniles

from Hyderabad, Telangana

hi i am devender fm CRPF

respected sir,
i booked my ticket on 01/10/10 but my amount dedcted on three time one time my amount was credited in my AC but second time could not credited form till date my amount is dedcted Rs.1012 so plese write my comment and sufficent rplay with my mail imdt

koteswari

Hi

I have booked a ticket and in the process of booking Communication error occured after debiting money from my SBI account.My ticket is not appearing in booking history since the booking is not completed...
When will my money be refunded to my account...?

Ref No:IG31695220

preethi bds

from Tiruchirappalli, Tamil Nadu

dear sir,

i booked online railway ticket by irctc on 7 th November from kulithalai to chennai 2nd a/c Rs 662 . i got the ticket confirmed mail . but when i check my bank account the money was taken twice..
DATE:7.11.2010 ID:[protected] IRCTC RS 662
DATE:7.11.2010 ID:[protected] IRCTC RS 662
so kindly refere to it and refund my money...

pon. marutha muthu

aeroking10

from Kodungallur, Kerala

dear sir
i issued a thakkal ticket from alwaye to durg for 1st november 2010 railway pnr NO [protected] and transition NO [protected] it was a waiting list E TICKET and after chart prepered i check the pnr it was waiting list NO 9 so the passenger not travel on that ticket so normly E TICKET after chart preperd the railway cancelled the pnr and fund will refund to the bank A/C but this ticket the fund not get refund so i call railway staff name one mr deerendru on 4november he also check the pnr antold me it was W/L NO 9 and you will get the refund with in two days because diwali time and limted staff but today is 12 november i dont get my refund so please check the pnr history and get my refund as soon as possbile thanks

debaraj sahoo

from Mumbai, Maharashtra

Dear sir,
My self Debaraj sahoo was cancelled one e- ticket transaction Id[protected] PNR No-[protected], which was not refund Rs 526 to my account.

regards
DEBARAJ SAHOO

RAJESH KAMAL RAJPUT

from Ranchi, Jharkhand

dear sir
I booked eticket in the name of ABC but due to some reasons ABC is unable to travell, hence I want to change the name of the passenger from ABC to DEF how can I do this through eticket may please be clarified to me at the earliest.

Thanking you

Rajesh Kamal

pankaj1249

from Neyyattinkara, Kerala

Dear sir,
I had booked 3 ticket from Bilaspur to Tatanagar on[protected] by 2809 Due to late running of train more than 3 hrs. we cancelled our journey.
Our ticket details;-
Transaction id [protected]
Pnr no [protected]
Class 2A
Date of journey[protected]
I was filed TDR on[protected] but till date the amount is not refund in my account after 5-6 months. I already filed a complain to irctc on[protected] for refund.The irctc executive Hemarani informed me that she forwarded our complain to concerned department.
But i think no any action taken by concerned department.
PLS TAKE NECESSARY ACTION AS YOU KNOW THIS IS VERY OLD CASE.

Sharavanan

from Coimbatore, Tamil Nadu

Dear sir,
Today morning @ 9 am I booked a ticket for journey on[protected] from Tiruppur [Tup] to Chennai [Mas] by 2S(2nd Seater) in 2680 Chennai Express, but at the time of payment the session was expired. Again ticket was booked by me in same train, but the same at the time of payment the session was expired. Regarding first and second booking the amount was deducted from my a/c while I found neither mail in my id nor in booked history, but amount is deducted twice from my a/c. Pls return my amount Rs-572/= in my same account.
Regards
K.A.Saravanan
[protected].

MAHESH KASHYAP

from Vartej, Gujarat

Jan 28, 2011

please find herewith the pnr no [protected] and send this pnr numbers detail my email address kajalrani.[protected]@gmail.com

boku

from Yarada, Andhra Pradesh

Feb 17, 2011

Refund of Amount and Charges
Dear Sir,

When I tried to book ticket using IRCTC(reference no nr[protected].) for pnr number [protected], for train tuni to secunderabad godavari express The Amount of Rs 341 has been deducted on 7th feb 2011 as part of Ticket charges and on Top of that Rs 10 deducte for railway charges and 10rs make my trip net charges and 5rs other charges from my account.
So I am expecting a Total Rupees of 324 which need to be credited to my Acct by this IRCTC back after cancelling ticket on 8th feb 2011. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

When I tried Customer care number..its saying “Lines are busy try after sometime” which is what we can expect from Govt Service Org.

I hope you ppl will take proper action and help me in getting this amount back to my account as early as possible and sent me reply to my mail.

Thanks in advance.
T.Santhosh Karthik
[protected]
email: karthik.[protected]@gmail.com

aayushpatel89

from Mumbai, Maharashtra

Mar 5, 2011

IRCTC — mailing me the tickets i haven't booked, causing inconvenience to me.

Sir/Madam,
I am receiving several mails which shows me the details of various railway tickets. I would like to drag your attention towards it and would like to inform you that, these tickets haven't been booked by me from my IRCTC account. Moreover, I have also received a mail which shows the cancellation of such ticket.

Sir/Madam, please see to it and ensure me that my IRCTC account is in safe hands and is only being operated by me. I have also written into [protected]@irctc.co.in vide subject number [IRCTC #1870522] on the
28 February, 2011, explaining the same thing, to which I haven't received any reply as yet.

Kindly see to it and do the needful as soon as possible or else I shall be left with no other option but to go the court.

Aayush Patel

kishanji54

from Moradabad, Uttar Pradesh

Nov 30, 2011

i already sent a cmpln by mail regarding money refund in our accnt which you had grab agaist not b

ooked ticket on 28.11.2011 vide id no.[protected], 575993, 583210, 590751, 619711 total Rs.5887.

These 5 failure transaction had made on 28.11.2011 and you deducted amount Rs.1306, 1306, 1306, 1306&Rs.663(Total-Rs.5887.00)

Plese arrange to refund this amount in their account imideatly.Your cstm.care no.is always busy .Kindly tell me, if Ticket not booked, how it is possible to deduct amount
from the respective account and, in bad manners, if it has done, why not money refund to their account
within 24 hour.Is it joke or intention. user ID-(kishanji54)

1.cc to PM HOUSE, New Delhi
2.cc to Mamta Banerjee, CM, West Bangal.

utpaltathoi

from Etawah, Uttar Pradesh

May 7, 2012

Dear Sir,

When I tried to book tickets using IRCTC, The Amount of Rs 508+10(transaction charges) vide transaction ID reference No.[protected] has been deducted Rs.518 two times on 5th May 2012 (From BDC to SURI vide PNR No.[protected]) from my Acct. But excess Rs.518 not yet credit in my Bank account till date

In view of above, it is requested that excess Rs.518/- may please be deposited in my Bank account.

Thanking you

Your's sincerely

Utpal Bandopadhyay

mayilvel7

from Delhi, Delhi

Jun 15, 2012

Payment got deducted but not got the ticket

Sir/Madam,
I have booked a ticket through irctc.co.in on 12 June 2012 from date of journey 18/08/2012 in the name of N.Mayilvel through CANARA BANK Debit Card. The total fare of Rs 230 has been deducted from my CANARA BANK account but no ticket was shown in booked history. Payment is deducted from my bank. So kindly credit the amount back in my account.
Cell #[protected]

siddeswervanga

from Delhi, Delhi

Aug 9, 2012

Dear Sir,

When I tried to book ticket using IRCTC(reference no [protected].), The Amount of Rs 322 has been deducted on 8th august 2012 as part of Ticket charges and on Top of that Rs 11 deducted on 8th august 2012 (as in my statement) as part of IRCTC charges has been debited from my Acct.
So I am expecting a Total Rupees of 334 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back on this..and everyday i am dropping a mail to the mail id provided by them [protected]@irctc.co.in, which is of no use.

micalove

from Chandigarh, Chandigarh

Oct 6, 2012

sir, i have forget my IRCTC user id please sand me E- mail [protected]@gmail.com as I am facing problem for railway booking Regards mica([protected])

Refund of Amount and Charges - Comment #1500970 - Image #0

devendra5148

from Pune, Maharashtra

Oct 18, 2012

Dear Sir,

Please refund amount the Cancellation E-tickets details are under,
PNR No.[protected]
Transaction ID-[protected],
Train No.11096/Ahimsa Express,
From :- Pune to Vadodara,
date of journey:-31/10/2012,
Passenger Name:- Rammohan Nagarkar,
Cancellation E-tickets date:- 16/10/2012,
Refund amount:- 605-80=525.

PNR No.[protected]
Transaction ID-[protected],
Train No.11087/ Veraval Pune Exp.
From- Vadodara to Pune,
Date of Journey :- 3/11/2012,
Passenger Name:- Rammohan Nagarkar,
Cancellation E-tickets date:- 16/10/2012,
Refund amount:- 605-80=525.

I have not got the refund amount, please send the refund amount in my account no.
I am transaction on Saraswat Bank Ltd,
My Account no. is- [protected].

Please do needful & give me positive replay,

vijay05288

from Delhi, Delhi

Nov 21, 2012

DEAR SIR
MY IRCTC ACCOUNT IS vijay05288. I BOOKED E-TICKET of 2 oct 12.

FULL INFORMATION REGARDING TICKET IS AS :-

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 12/10/2012 Railway Zone: IRCTC Bank: SBI
Total: Rs 1105.00 Train No: 05023 Ticket Charge: Rs 1085.00
From Station: ORAI(ORAI) Quota: General To Station: PUNE JN(PUNE)
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 RISHI MISHRA 23 Male B1 0064/ SU Booked

BUT DUE TO SOME PERSONAL PROB I WAS NOT ABLE TO TRAVEL ON THAT TICKET SO I FILLED THE TDR OF THIS TICKET 14 OCT AS PASSENGER DID NOT TRAVEL,

TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Reference No: ekt[protected]
TDR Zone: CR TDR Filing Date: 14-Oct-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

BUT THIS IS 21 NOV 12 AND I HAVE NOT RECEVIED THE REFUND AS SATUS IS SHOWING REFUND UNDER PROCESS...
PLZ LOOK IN THIS MATTER SO THAT I CAN GET MY REFUND BACK...

VIJAY SHUKLA
[protected]
[protected]@gmail.com

I will highly obliged.
Thankling you.

daizy2870

from Jodhpur, Rajasthan

Nov 26, 2012

TO Dated : 24/11/2012
IRCTC
New Delhi
Dear Sir,
Subject : COMPLAINT AGAINST NON REFUND OF MY AIR TICKETS
With reference to the above I submit as under :
I booked 2 Kingfisher Airline tickets for journey date 09/08/2012 from Chandigarh to Bangalore overnight stopover at New Delhi on 07/08/2012 through IRCTC.
Due to my ill health ON 09/08/2012 I deferred my travel plans and requested for cancellation of my tickets on 09/08/2012 well before my departure on 09/08/2012. I sent e mail on 09/08/2012 which was acknowledged by the customer care centre of IRCTC by contacting me on my Mobile on 10/08/2012 at 6.00 am.
I sent several e-mails to IRCTC from 09/08/2012 till date but the reply was that the cancellation is under process and will be credited shortly. Now it is more than 3 and ½ month that the refund is pending with the IRCTC.
On 18/11/2012 I contacted the customer care centre of IRCTC on phone, they told me that an amount of Rs 734/- will be credited shortly.
I was surprised with the reply by the customer care that out of Rs.14654/- an amount of Rs.734/- will be credited in the a/c that too after more than 3 and ½ month.
I request to look into the matter and refund my booked amount of Rs 14654/- + the interest for the delayed period and the cost of mental harassment less the cancellation charges.
The detail of the Airline Tickets is as under:
FLIGHTS DEPARTURE ARRIVAL CLASS PNR DATE OF TRAVEL DT. OF CANCELLATION
KINGFISHER
AIRLINES
IT-2319 CHANDIGARH DELHI ECONOMY MEXCUZ 09.8.2012 09.8.2012

IT-201 DELHI BANGALORE ECONOMY MEXCUZ 10.8.2012 09.8.2012
Yours faithfully,
R Dhar
Mobile: [protected]

geethaemc

from Pathankot, Punjab

May 12, 2013

I AM BOOKING THE E-TICKET AT TIRUPATY TO ERODEON 30.5.2013. HE IS NOT BOOKING IN THE TICKET. BUT MY ACCOUNT AMOUNT IS DROPPED, SO AMOUNT REFUND Rs.746.24, AS EARLY.THANKING YOU.

sayi krishna

May 23, 2016

Indian Railway Catering & Tourism Corporation [Irctc] — Product cost and quality of product

Sir, i am travelling in Samata express...Bina to Vizianagaram ..in this train food cost is very high and water bottel cost is also high..water bottel cost is rs 20/- each..but quality of water bottel is very poor...on the water bottel printing cost is rs 20/- but that bottel quality is cheaper...

Food cost is rs 120/-..

Refund of Amount and Charges - Comment #2415159 - Image #0

achibabu14

from Bengaluru, Karnataka

May 23, 2016

Not in crediat amount

[protected] Trazication id no [protected] Pnr

ninodias

from Bengaluru, Karnataka

May 26, 2016

reactivate my irctc

my email id [protected]@yahoo.co.in id is saturnino and i have my same password

ajay kumar chaurasia

from Surat, Gujarat

Jun 8, 2016

not refund my ammount

I am ajay kumar chaurasia pnr no-[protected] and [protected] ticket is cancell 10/12/13 .but one ticket amount 500 Rs refund and one ticket amount not refund .please checked and refund my amount my bank.

vermasushil

from Jamshedpur, Jharkhand

Jun 9, 2016

TDR not processed (pending since 2 years)

My TDR for the journey dated[protected] is still pending. Several reminders has been sent to IRCTC.

satishku

Jun 10, 2016

forgot password & security Question

Dear sir, I forgot my password and security question.my mail id satishk.[protected]@gmail.com and my mobile no.[protected].please solve my problem. Thank you

fayazjamadar14

from Delhi, Delhi

Jun 13, 2016

Refund not Received against Cancelled ticket

Dear Sir / Madam, I have Cancelled my Ticket due to some reason Ticket details below Transaction ID : [protected] PNR NO : [protected] Date of Journey : 23- OCT -2014 Train No : 17412

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 540

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