IndiGo Complaints & Reviews

I am travelling to indigo airlines from ahmedabad to kochi as on sept 1st, 2018 with my family. due to natural calamity in kerala and it is not safe to travel to kerala, i wanted to cancel the flight and get amount back. due to natural calamity, i want to cancel the flight and get money back but indigo team is asking cancellation charges of rs. 3000 per ticket one way. indigo team has waived the cancellation charges up to august 31st, 2018...

Dear sir/madam,
This is to inform you that I made my tickets from Patna to Delhi and Delhi to Patna on 5th August 2018. The details are given below.
Booking Ref No:2018/REG/1173597. The ticket which I have got it was mentioned that my Indigo flight will take off on ninth August from terminal 2. However, the flight had to take off from terminal 1. And when I asked the Indigo crew on the airport they said it is the fault of...

I trvelled from new delhi to kolcuta on 16th aug by 6e 377 (Seat no 6c)

The person who booked the ticket also paid for refreshments on board.
But the problem was the airhostess on service refused to change the item as it was pre booked. The only reason she could give was that the company rules dont permit her to do so.

Iam very surprised why this cannot be done as the food being offered is not perishable...

I had booked my journey to hubli and back (4 adults & 2 children). On 26th july we travelled to hubli as per schedule. On 27th when we wanted to return i realised that i had wrongly booked for august 27th. But i did not realise the same as your office had allowed me to web check one month early. Your officials told me that as the check in is done the tickets can not be cancelled. I had to travel by taxi along with my family. My point is how...

Good day sir,
Sir i am archit srivastava, it’s the feedback to the flight 6e5097 flying from mumbai to delhi on 20th august 2018 and my pnr number is pggh3a.
I have been flying with indigo for more than a decade time now. And recently i realised every time i board the flight the standard of the flying experience has been going down badly.
Starting with the flight had had lot of mosquitoes and according to the protocol...

Dear sir/madam,

I'm mr. Krishnamurthy ravindran (Physically challenged passenger), travelling in indigo 6e 269 on 19/08/2018 from chennai to chandigarh (Pnr no. - gfu4kt) and my seat no. Is 1a.

Your general service was very good. But in flight air hostess service is very routine (Out of mill type) and particularly of robotic nature not attending to request of old passenger like me.

I have tried...

I was very much disappointed by the services given by indigo team. I will never book indigo flight in my life and tell others not to book this bad services flight... I will tell u why... Actually we booked wheel chair in flight for my mother... She has leg problem... Severe pain in the lower limb... So we booked... She got service in chd airport... But when she was about to deboard from plane in dubai airport. Terminal 1 & asked for wheel...

Hi,
It's a very worst handling baggages from indigo airline staff, today date 19/08/18 morning 6:25 am flight no-6e-352 pune to ahmedabad..
When i was received my check in bag then it's found totally wet or rain water and inside all my new clothes got wet and aslo my some important documents also wet where i am going for one week plant inspection purpose..
I was loss my documents with wet condition... Take it seriously...

Dear sir/madam,
This is my booking reference no: fmnlf2sho6nc5. I booked my flight on aug 18, 2018. I did not receive any booking confirmation mail from indigo airlines but the amount deducted from my sbi account.
So please refund my amount or else send me the booking confirmation mail.
Thanking you
Anandvinoth swamykannu...

Hi, i had my indigo flights scheduled to kerala (To and fro) 29th aug-2nd sep. Have booked this for the kerala tourism.
By seing the current situation in kerala, i have cancelled my flights and now 11, 500 got deducted as cancellation fee out of 15390 of my complete fare. I cancelled my flights as there is disaster formed in kerala, where the tourists got stucked in the hotels, landslides are being occurred in hill stations like munnar...

I passed tel phone intetview. After that i sumit free rs 2000. After. He told to pay for uniform, bus, canteen card, id card. For 16000rs. I sumit it. After he sent me joing letter. But. Joiniging two days befor he call me. Said that the training is canclled. He said he will give other for joining. After few day he give other date. But same problem was there. I called him he i will. Give u date in few days. But after that he is recving my...

I have lost my wallet while going to kolkata from puneon 18 august flight no. 6e 142/ seat no. 2b.

I have checked with your help desk but they have shown no seriousness or concern over loss.

I request your help in checking with cleaning and shift changing staff for my wallet.

I lost almost all the identities and credit card with this incident.

Kindly help.

Name : md...

I had a flight 6e708 at 19:05 from indore to bangalore on 17th aug and its delayed by more than 1.5 hours. I am seeing this sort of delay with indigo flight 3rd time. This is very unprofessional and inconvenient everytime and have to reschedule and replan my vist plans due to this.
Very much dissatisfied with the services.

I can understand the delays due to bad weather conditions or low visibility bit this has not been...

I traveled with indigo on 2nd August 2018 BOM to JAI.My IndiGo PNR is ZBKJSV- 6E 504 02Aug BOMJAI 1705/19056E 394 .
I am armed Force personality.i want my travel certificate.Regarding this i talked to your coustmer care he said he will call me back.
But it’s more than 24 I didn’t get any call.and no one is responding my call.
Please pardon on my request .
Regards
ASHUKA SHARMA...

Hi all,
i got call from Riya sharam. she asked that are you looking for job in Airlines.Then i think for a while and being an unemployee i said yes. then she told that you are selected for GROUND STAFF IN VISAKHAPATNAM AIRPORT.
and also asked that are you okay with that location and again i was thinking how did they got my phone number?? Then i realized that i registered in SHINE.COM with my Mobile number. there i applied...

Today on 16th of august i booked a ticket from agartala airport, tripura with booking reference number qe2qjm, the representative (Ms. Amrita) of your organisation who booked the ticket gave me wrong information about the timings and confirmed the ticket. I enquired about 2 passenger tickets from agartala to bangalore and she informed me that the flight would leave from the agartala airport at 5:40 pm and reach bangalore at 9:25 pm and its...

To,
The Head
Customer Grievances Cell
Dear Sir,
It is believed that indigo flight fare are very much compititive to the other airlines and in such perception, I booked a ticket for the journey of my son Mr. Saharsh Poddar Ex Chennai to Patna for 03.11.2018 by 6E-441 under student quota paying Rs.8359 on 08.08.2018
Two days later, based on an informative e-mail received by me, I observed that spice airline...

Dear indigo,

This is to bring to your notice that i have filed a complaint about a missing bag with indigo ground staff terminal 2 on aug 12, 2018 which has not been attended to.

I traveled on bengaluru - delhi indigo flight no. 6e 2716, pnr - lm7ujb, seat 5e.

Our luggage was announced to arrive on belt no. 2, and simultaneously (Which i later learned) go air announced arrival of its flight &...

I am asit kumar biswas working in indian air force. I tried to book a air ticket from indigo site on internet on 02/08/18 for journey date 11/08/18. I tried trice but all the times when submitted for payment it shows on site something goes wrong. Finally fourth time i succeded to get an air ticket confirmed pnr no w9lf2y on date 12/08/18 from indigo by using mobile app as no ticket available on 11/08/18. On 10/08/18 at about.0900pm a call...

I along with my family (Mrs. Nilakshi roy and master raunak bishaya) travelling by indigoflight 6e 553 at 00.20 am on 11th august from pune to guwahati via a connecting flight no 6e 3955 at 05.20 am from kolkata to guwahati. The incident took place in pune airport while we are proceeding for security check-in, in my wife's baggage there was two toy guns which was not allowed to carry by the security officer, so it was dropped at the check-in...