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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 15, 2025
Complaints 1647
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361
Unresolved
1286
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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Customer care number issue
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Problem of toilet seat cover not resolved. Complaint no.250971
4
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Jaquar reviews & complaints page 81

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A
Akhilesh chaurasia
from Dehra Dun, Uttarakhand
Dec 30, 2015
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Regarding leakage of water tap

Address: Chandauli, Uttar Pradesh

Problem in water tap mixture i complian in company no action was taken from the jaquar company Customarcare operator told that plumber will visit within 72 hr.but on action was taken regarding to complain....
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L
Lata Hemrajani
from Ahmedabad, Gujarat
Dec 29, 2015
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Complain of flash tank

Address: Panchmahal, Gujarat, 389001
Website: Consumercomplaints.in

I have complain of flashtank, your dealar is not doing any thing.and this problem has been continueing from 6 month so please if possible do something ......
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S
subho mishra
from Delhi, Delhi
Dec 7, 2015
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Urinal sensor is not working

Address: Kolkata, West Bengal, 700001
Website: www.jaquar.com/products

Hello I complained many times in customer care but no response from two months. Nobody responsible in customer care. I bought this last two month ago, they just commit in hours to attend the complain to disconnect the phone. My complain no 682263 They have ridiculous service all are irresponsible. They should shut down. Regards Subhojit Mishra...
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S
Sachin n shah
from Mumbai, Maharashtra
Oct 26, 2015
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Fusion wc fixing kit .

Address: Thane, Maharashtra, 421503

Hello I'm one of your customers. I complained many times in customer care but no response from two months. Nobody responsible in customer care. They just commit in hours to attend the complain to disconnect the phone. My complain no 458311. Even after this you're unable to provide fixing kit then take your product back. Shame as complete bath solutions....
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A
anansit
from Chennai, Tamil Nadu
Oct 13, 2015
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Divertor 3 mixer

Address: New Delhi, Delhi, 110075

I am in the process of complaining since I have installed your divertor. First complaint no. 567866: Your engineer came and left without resolving. Second Complaint: 573689 Engineer and came on site and decided to break tiles to know the fault. Engineer Kanhaiya Lal confirmed the product is faulty and took for replacement. Third Complaint:594296 Made on request of Engineer Kanhiya Lal to replace the product Product(Divertor) found...
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H
hispandevelopers
from Jaunpur, Uttar Pradesh
Aug 6, 2015
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About fittings

Address: Varanasi, Uttar Pradesh

​This is to inform you that we have booked a complain on your helpline number on 14 or 15 july, After several reminders the complaint is not attended till yet... we have belong to RealState and we are using your products in our Project Tirupati Tower Varanasi... Thus we are very surprised From this poor response of your company. Kindly look after the matter ASAP. Address: S30/42-4 New Colony Shivpur Varanasi Contact...
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R
rajivkhaneja
from Nepanagar, Madhya Pradesh
Jul 2, 2015
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Repair of health faucet

Address: Panchkula, Haryana

My online complaint number 312956 for a leaking health faucet was registered on 04/06/15. The plumber of the company checked it on Sunday 07/06/15 and told that a part needs replacement. The item is under warranty. I have the bill.After that a month has passed. The health faucet is still leaking. Rajiv khaneja...
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K
kunal exports
from Kolkata, West Bengal
Jun 23, 2015
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Balkishan Agarwal

This is for your kind information that we have purchased All bathroom fittings from M/S M.L.Shah and Ceramic Center, Kolkata on 09/10/2014. During this 8 months gap this is our 3rd complaint about our Wall Mounted Flash Systern. The problem is the water is does not stop it continue flowing. Today(22/06/2015) about 9.05 A.M, we have lodge the complaint with customer care with request that send the technacian at the earliest because the...
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S
sanjaybagua17
from Rajpura, Punjab
Jun 8, 2015
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Sensor tap/Faucet is not working

Address: Gurgaon, Haryana

I have purchased the Jaquar sensor tap/Faucet on 26 june 2008. Since last 2/3 years this tap is giving continues trouble.I have registered 7 to 10 complaints in last years at toll free number of Jaquar [protected]. Plumber comes and repair it but after few days the tap again stops working .The product is under warranty for 10 years and co. gaurantees for complete back up for spare parts Even today 8june 2015 also i have complained and registered...
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L
Lavneet Dubey
from Jalandhar, Punjab
May 20, 2015
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Regarding discolouration of two no. taps of Jaguar bath fittings

Respected Sir, It is intimated that my father in law has built a house at Phulkian Enclave, Patiala and the house no. is 46. He had purchased jaguar bath fittings from jaguar authorized dealer Bharat Trading Company, Hira Bagh, Rajpura Road, Patiala two months back. After one and half month, the colour of two no. taps fitted on sinks got dis-coloured giving shabby look. I talked to the dealer and he straightway told me that I should complaint...
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G
Ghanshyam Dhamani
from Delhi, Delhi
May 7, 2015
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No action taken in manufacturing defect

I bought a wash basin from jaguar outlet in which there are internal cracks, if we touch the surface it's smooth but cracks are visible. I made complaint at the customer care many times but no action is taken. First complaint was made on29/5/15 ...then again on 8/10/14 both time a person came and said that there will be a senior visit but no such was done... It's been a year and no action is taken ...now can I expect a requisite action to...
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A
arysant
from Bengaluru, Karnataka
May 7, 2015
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low quality products low quality service

Address: Belgaum, Karnataka

One of our WC knobs are rusted and company says it has to be replaced. But they could not replace for last two months. Horrible service. And over all we have to pay for rusted parts, I was ready to pay also but not yet replaced. Felt cheated....
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S
shelz
from Delhi, Delhi
Apr 13, 2015
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glass enclosure

Address: Panchkula, Haryana

i have glass enclosure in my bathroom from jaquar.glass panel has lines engraved on it.but lines are inner part.The lines have got rust.they cannot be cleaned.this is a mistake done by your emplyees.lines should be on your outer part.plz help me as glass enclosure is looking very dirty....
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C
Chinni Vikram
from Cuddapah, Andhra Pradesh
Apr 7, 2015
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VIKRAM

Address: Chennai, Tamil Nadu

We purchased a Wall mixer From JAGUAR - ARC variant (High end Wall mixers).. The faulty valves refluxes cold water into Hot water and shower pipes.. We got the product on October 2014..the complaint was been regstered and processed for 3 months.. The technician was totally not having any idea of what he's dealing, that i had to spend 1000rs for calling plumber for all the three visits he did..He kept saying faulty line, faulty heater, faulty...
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D
drvandanasoni
from Nashik, Maharashtra
Jan 23, 2015
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Leakage in flush tank

Address: Sagar, Madhya Pradesh

Wall mounting... concealed cistern continuously leaking... due to this ... spot coming in seat... Jaquar person came twice thrice... but no result... Name of jaquar person... Vishwanath ...


Dr. Vandana Soni
16-17 Sunrise Residency
Sagar

[protected]...
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H
Hetav
from Bengaluru, Karnataka
Jan 18, 2015
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Rust on products within 1 month of purchase

Address: Mumbai City, Maharashtra

This is a complaint against the bathroom materials purchased. It was quite disappointing that the chrome plated tapes have started catching rust within 1 month o[censored]se. The executive send by company has put allegation on us that we have used Acid, Harpic etc. to clean the chrome surface, but this is absolutely unexpected. We are educated qualified people who can afford Jaquar products and fully aware of its use and maintenance. ...
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G
gnath_sg
from Mumbai, Maharashtra
Nov 2, 2014
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Concealed Cistern not working

Address: Thiruvananthapuram, Kerala

Gopinath Banker Thiruvananthapuram 2.11.2014 I had purchased four Jaquar Concealed Cisterns some two years back.As one of them stopped working I had registered a complaint with the dealer M/S.Tara Sanitary Wares, Thiruvananthapuram on 12.07.2014.On inspection after four days, your service person, Mr.Deepu, told me that the inner plate of the cistern requires replacement.There was no trace of him afterwards.He would not even care...
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G
gnath_sg
from Mumbai, Maharashtra
Nov 1, 2014
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Concealed Cistern

Address: Thiruvananthapuram, Kerala

I had purchased four Jaquar Concealed Cisterns some two years back.As one of them stopped working I had registered a complaint with the dealer M/S.Tara Sanitary Wares, Thiruvananthapuram on 12.07.2014.On inspection after four days, your service person, Mr.Deepu, told me that the inner plate of the cistern requires replacement.There was no trace of him afterwards.He would not even care to attend my repeated mobile calls.One day, after about...
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V
Venad Nipunas
from Erattupetta, Kerala
Feb 4, 2014
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Not received purchased items, even after 1 Month !

Address: Kottayam, Kerala

Sri. Rajesh Mehra The Managing Director, Jaquar And Company Pvt. Ltd. Plot No 306, Udyog Vihar Phase II, Gurgaon, Haryana 122016 - India Wednesday, February 05, 2014 Dear Sir, Sub : Non receipt of Ordered Jaquar items - (Model No (s). 29001 – 5 Nos, 15163 – 2 Nos & 39309 – 1 No.) on time, resulting in huge losses to me. Ref : Builders Merchant, (Authorised Dealer of Jaquar) Order Receipt No. 4666 dtd. 2nd...
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G
GGGAnand
from New Delhi, Delhi
Sep 25, 2013
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Takes 20 days to replace/ repair a tap.

Address: Gurgaon, Haryana

Complaint NO - 398571 My kitchen tap was taken on 9th August. As per the technician, it would be replaced within 4-5 days. On the 6th day there was no information about the tap. After speaking to five people..... who said they would find out, there was no reponse. Even after ten days, nobody had a clue. The technician said, speak to the customer desk, the customer desk would say they will find out, or it will take 5days more. On telling...
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