Submit a Complaint
Claimed

Kerala State Electricity Board [KSEB] Complaints & Reviews

www.kseb.in
1
Updated: May 1, 2024
Complaints 388
Resolved
61
Unresolved
327
So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Kerala State Electricity Board [KSEB]

Having problems with Kerala State Electricity Board [KSEB]?

File a complaint and get it resolved by Kerala State Electricity Board [KSEB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
Kerala State Electricity Board [KSEB]

Recently resolved complaints

View all complaints

Most useful reviews

12
stay wire installed in front my house
12
electric post and stay wire without permission
8
Bill amount paid but status is shown as success on recheck

Kerala State Electricity Board [KSEB] reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suraj Jyj
Feb 7, 2020
Report
Copy

payment deducted from my bank account but payment not processed by the kseb online portal

Address: KSEB kuthuparamba, Kannur, Kerala, 670691

Sir,
My consumer number is[protected]. My bill amount is 1153/-. I tried to pay the bill through kseb quick pay, the amount deducted from the bank account but the payment was not processed and didnt get a receipt. It showed 'redirecting to kseb1' for 20 mins but was not redirected and it showed page error.
I checked the dues again and it still shows rs.1153/-. How will i get my payment cleared. Please do the needful as...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Achippu
Feb 3, 2020
Report
Copy

bill payment

Address: Malappuram, Kerala

My consumer number is i tried to pay bill on online bank transcation on south indian bank app. But due to bad net work condition the transcation failed but debited the bill amount on account. The same time kseb online transcation shows failure status. So please clarify the amount goes to where or refund to my account? Please replay to my email [protected]@gmail.com thanks and regard. Vivek...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jonnyreji
Jan 18, 2020
Report
Copy

kseb bill from january

Address: Fort kochin, beach Road, Fort new castle, 872001

Dear sir i am chester from kseb. Because the bill is so high. I will attach a photo of the bill. The position dladj above 9000 is not correct. We have paid every billeting now. We were not here about 7 moths. At that time they took above 1300. We are here from december. How this amount came they cannot explain from kseb. Please do the necessary action to solventerem problem
Thanks in advance
R. Chakupurakal...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Muraleedharan
Dec 25, 2019
Report
Copy

online bill transaction status showing failed

Address: Thiruvananthapuram, Kerala, 695606

My consumer number is[protected]. I have paid my bill online through kseb web self service portal. The amount has been deducted from the bank account. But the portal is showing as transaction failed (See screen shot)
Please note that the due date was on 24/12/2019.
But i paid the amount on 25/12/2019.
My email id is [protected]@yahoo.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rinta12
from Delhi, Delhi
Dec 6, 2019
Report
Copy

online bill payment failure due to payment gateway transaction failure

Address: Kulappuram,Koovappally P.O,Kottayam (Dist.), Kottayam, Kerala, 686518
Website: wss.kseb.in/selfservices

I, a consumer paid the bill online through debit card option against consumer number [protected] and money was debited from my bank account on 5th december 2019. But the thing is that the transaction status shown is "success" and a few hours later i got a message on my registered mobile number saying that the above mentioned transaction has failed.
I request the authorities to take necessary action in this regard.

Consumer...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vinaiya
Nov 11, 2019
Report
Copy

stay wire removal from front side of house

Address: Thekkadathu House -Vallamkulam p.o, Thiruvalla, Pathanamthitta, Kerala, 689541

My name is vinaiya kumar. Without our permission, kseb had installed in front of property wall and the stay wire for the same was connected inside the property area.

Now, our construction is going on, we cannot unload the materials inf-round of house, we don't have enough place.
Kindly remove the stay wire from our plot.

Please let us know the steps to be initiated in this complaint....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
M
Mcs Pillai
from Mumbai, Maharashtra
Oct 28, 2019
Report
Copy

mistake in energy bill

Address: Kuriannur, Kurattikkad, MANNAR., Alappuzha, Kerala, 689622

I received the energy bill of the house I stay in. C#[protected]; today 28/10/2019 10:51:48AM.
Bill#[protected] reads Bill date 23/10/2019, Prev Rd Dt 24/08/2019, Prs. Rd Dt 23/10/2019; Curr.10091, Prev. 9824, Cons 267, Avg 302.
The discrepancy in the Bill date & billing date is a cause of concern to me of falling in to incorrect consumer slab.
Please address this complaint....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Subash N Subi
from Ratnagiri, Maharashtra
Oct 26, 2019
Report
Copy

wrong tariff and wrong billing

Consumer number:[protected]
Consumer name: subash n
Section: kozhinjampara
I went many times direct to kseb kozhinjampara and requested for tariff change from construction purpose to normal. And i submit the written request as well on around 1 year before and after site visit also they have not changed the tariff. And i used to followup many times. I do not understand whats their problem. Since i have completed all...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Viral & Trending Videos Online
from Mumbai, Maharashtra
Oct 1, 2019
Report
Copy

no power supply in ernakulam edappally

Address: 682033

It is very frustrating that everyday from morning 9 am to evening 6 pm there is no power supply in unichira towards akg road. As a favour they will give full power supply on sundays and there will be no power cuts in edapally as the lulu mall is there in edapally. This is not an exaggerated thing it is the fact. They are doing this as routine. For the last six months they are doing the same. I don't even understand what is the fault they...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
J.R. Pillai
from Nadapuram, Kerala
Sep 24, 2019
Report
Copy

power line/service line change

Address: Anoop Bhavan, Kummil, Kadakkal, Kollam, 691536

As my previous supply line has been changed, i am facing a lot of problems.
Please direct the concerned people to re connect it to the same line as before.
I am a senior person and contact your office several time with this problem
And not yet attended.

This section is at anappara, kadakkal, kollam dist. My con. No. Is[protected], and ph. No. Is [protected].

Please do the needful at an...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gibinaka
from Hassan, Karnataka
Sep 2, 2019
Report
Copy

payment failure amount not credited yet

My consumer number is[protected], recently payed my kseb bill through kseb quick pay option on 27/08/2019, the amount of 771/- from my bank account (South indian bank), the same time kseb online translation shows failure status. So please clarify the amount goes to where or when the same will be refund to my bank.
Please check and inform

Mail id : [protected]@gmail.com
Mobile : 91 [protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
VIJAY P N
from Thiruvananthapuram, Kerala
Aug 27, 2019
Report
Copy

street lights not being switched on in the night

Address: YMCA ROAD,STATUE,TRIVANDRUM, Thiruvananthapuram, Kerala

This is to hereby inform that the street lights are either not working or is not switched on in the night in the below mentioned areas. It is very difficult to walk in the night without the street light in these areas. Moreover as the street lights are not switched on, the footpath have become filthy with waste disposal. The following are the exact locations where the street lights are not working or is not switched on.

1....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
renjith mony
from Mumbai, Maharashtra
Aug 22, 2019
Report
Copy

installation of transformer and kv lines near by residential house

Address: KSEB Ramapuram, 686576

Sir, i have only 10 cents of land and living there since 30 years. Now kseb people installed a transformer and kv line near by my house. It's very dangerous for living here. My mother is staying alone. Its very dense area of houses.
My name is renjith m. Living at ramapuram village, kottayam district. They installed it on around 5mtrs from house.
Please sir, take necessary action on it.
Renjith m
Ambikaviharbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shriwalson sankaran
from Mumbai, Maharashtra
Aug 12, 2019
Report
Copy

no power for the last 6 days.

Address: Address Moyarath Post chokli Nedumbaram Thalasseri 670672, 670672

Hi i'm a normal citizens of india. And trying to complaint the issue since last e days now.
I know kerala is under disaster again and i'm with my state at this time.

But. I'm at an area where the flood is not been effected badly and i'm not talking about this issue the very next day.

Every other home near to mine has electricity. From past 2 days.
When tried to complain to kseb chokli. They...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
navahava
Jun 29, 2019
Report
Copy

low voltage due to lack of transformer

Address: Jose M Thomas, MAttamana House, Kombanad P.O, Panamkuzhy, pin 683546, Perumbavoor, 683546

Dear team

[protected] consumer number.

We don't get enough voltage for our appliances.

We request you to please boost voltage using a transformer at a convenient location.

Please treat this as a genuine request and we suffer a lot.

We are planning to raise a legal case and would like to know about the procedure.

My brother is also staying in the locality...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vishnu_ narayanan
from Malappuram, Kerala
Jun 28, 2019
Report
Copy

payment theft

Address: Kulapully, 679121

They are all theives sitting in the office. Payed the amount successively through their online portal, then after 2 weeks they came and asked for paying bills, we've already paid, then they said to pay from their office. Or their server may have severe problems, that is i've already paid, and all process from debit card number to otp completed, then showing message on my phone that the money have accepted... And they haven't got it.!
...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipin8281
from Pune, Maharashtra
Jun 12, 2019
Report
Copy

no action on complaint registration in kseb portal

Address: Cheriyathu puthen veedu Imaly omalloor p.o, Pathanamthitta, Kerala, 689647

As I noticed this month electricity bill come very high as per previous month, I registered a complaint in Kseb portal and one guy called me and just took a follow up and till this day there is no action on this electricity line man came home and removed the fuse from main switch.

I don't know why this online portals exist. Just shut this down all this bull [censored] and now they are telling me to go to eleri city board and write...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SumeshBabu
from Punalur, Kerala
Jun 9, 2019
Report
Copy

online kseb bill payment attempt failed but amount deducted from bank account

Address: Suja Mandir, Saravana Nagar 286, Eravipuram, Kollam, Kerala, 691011

KSEB Consumer number:[protected]
Consumer Name: Meenakshi

On[protected], I tried to pay my KSEB bill through online mode as usual. Due to a bad connection, the transaction failed. But an amount of Rs 1951 was deducted from my bank account. The transaction Id was[protected] and the transaction status was displayed as ' Rechecked. After 2 days, on[protected], I again tried the online payment option and this transaction...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
madhusoodhananpillai
from Mumbai, Maharashtra
May 25, 2019
Report
Copy

I am complaint about the electrical meter of in my house

Address: sree vilasam : Al ameen nager Nochima, 683563

Please provided a electrical meter in my house i am complained to the sub division office of the kseb eddathala (Kzhakabalam) aluva, i complained the above mater near about four month ago there is no action about from the kseb. One line man came to my house he tell the services wire is fault so you will bring the wire and our team will come and change the meter and the services wire. But the will not come and not change till the date. Now...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajeev P
from Noida, Uttar Pradesh
May 21, 2019
Report
Copy

unstable supply in mechirathkunnu line

Address: Shoranur, Palakkad, Kerala, 679123

Shoranur - ganeshgiri mechirath kunnu line supply is very unstable for weeks now. Power coming and going very frequently without no good reason. Within one hour power will come and go many times.
As a consumer i tried all the ways to bring it to the attention of kseb.. Call.. Complaint registered.. Etc.. But still no solutions. They are simply saying something is causing mainline to trip we are looking.. Days gone still no resolution...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Sri Raghavendra Builders
1
(3)
Dakshin Haryana Bijli Vitran Nigam
1
(895)
Bangalore Electricity Supply Company Limited [BESCOM]
1.3
(763)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR