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Kerala State Electricity Board [KSEB] Complaints & Reviews

www.kseb.in
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Updated: May 1, 2024
Complaints 388
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61
Unresolved
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So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Kerala State Electricity Board [KSEB] reviews & complaints page 9

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K
kupleriradhakrishnan@live.com
Jun 16, 2020
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consumer no. 1166583021920 exhorbitant bill dated 16.6.2020

Address: SAI SIVAM, NEAR POOTHRIKKOVIL TEMPLE, EDAKKAD-KADACHIRA ROAD

Normally my electricity bill used to be in the range of rs. 2000 to 3000. This time i got a bill for rs. 16454 on my consumer no.[protected]. It appears that there is some mistake in preparation of the bill on your part. I have already remitted the bill amount. Please look into the matter and refund the excess amount charged by you by crediting my account....
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A
Arifa Shafeeq
Jun 15, 2020
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kseb bill payment failed but amount debited

Address: Mattool,kannur,kerala,india

I paid my kseb bill through canarabank atm card. Amount debited but my bill shows not paid...
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A
Afsal K S
Jun 11, 2020
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Power outage on a day to day basis

Address: Thanikkudam Mudikkod Rd, Madakkathara, Kerala 680651

Power outages are frequently occuring in our area. Everyday they cut the power like for 8 hours. No notifications are sent about scheduled outages and if a complaint is registered, it would takes hours or next day for them to respond. As this is also the time of online classes among other essential services due to the current crisis, people's lives are disrupted. So i kindly request them to solve the problem immediately....
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V
vipinbabuvengad@gmail.com
Jun 10, 2020
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Excess billing Huge amount

Address: Vengad (PO)Malappuram (DT) Kerala pin:679338

Consumer no.[protected]

I received a bill no.[protected] from kseb dated 9/6/2020 amounting to Rs 2195/-.

My average billing is rs 850/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has tripled up. I dont have any pending bill. Until this month calculated same reading from february 2020. Also i payed bill of february: 899, April: 834 and now the...
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D
Dharma999
Jun 9, 2020
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Not a complaint a request.

My consumer no.[protected], dharmaraj. P. K,
My request is that i need to get my bill information on my mobile no. Please let me know how to get my mobile no registered for that same...
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B
Biju_1972
Jun 6, 2020
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excess billing

Address: 7B, Btech Townstar Apartment, Railway station road, Thiruvalla, Kerala state

Consumer no.[protected]

I received a bill no.[protected] from kseb dated 4/6/2020 amounting to rs 5120/-.

My average billing is rs 2400/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has doubled up.

The energy charges had shot up to rs 1000/-
The extra charges on this bill:
Fixed charges: rs 20
Fuel surcharge:...
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S
Shine T P
Jun 4, 2020
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service

From,
Tp shine
Tharamal house
Cherai po

Sir

[protected]നാം നമ്പർ വൈദ്യുതി കണക്ഷൻ എടുത്തിട്ടുള്ള എനിക്ക് ഈ മാസം വന്നിട്ടുള്ള കറന്റ് ബില്ലിൽ ഗണ്യമായ വർദ്ധനവ് കാണുന്നു. എന്നാൽ ഉപയോഗ...
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L
Lintasj
Jun 4, 2020
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kseb online bill payment

Address: Kseb

Hi
I payed kseb bill of 1600 using netbanking from hdfc account
Amount was deducted but it shows transaction failed in the site
Please let me know how to solve this
Thanks...
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V
Vineeth Geever
May 30, 2020
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high bill amount

Hi sir,
My name is vineeth paul geever. I used to get an electricity bill of around rs.2000 - rs.2500 which i pay via online (Phonepe). But, due to covid-19 situation all the family members are at home now and was assuming i would be getting a bigger bill amount. But unfortunately, the bill amount was much higher than expected, which is rs.9577.
I checked the bill amount breakdown and found that the amount as per the consumption...
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K
kolamkpv
May 18, 2020
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Online bill payment

I have made online payment for my electricicity bill for rs 3050 on 17/05/2020. Though the amount is already deducted from my account the same is not reflected in kseb payment portal. It is showing payment transaction failure. Please refund the amount.

Details

Consumer number :[protected]
Consumer name : rasha prakasan
Trnsaction date: 17/05/2020
Transaction ref:[protected]
Amount...
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U
udaykeraleeyan
May 17, 2020
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excess bill amount of rs.7534/- after electricity board change your meter on february 24th 2020

Our consumer number is[protected] in the name of mr. Manoj normally they do receive bill amount nearing to 1500 to 1900 in total every 2 months. But shockingly after electricity board changed their meter on february 24th 2020. We have received a shocking bill of rs.7534/- which is unusually very high.
We believe it is a faulty meter as we have never received such a huge bill in the past. Kindly do the needful to change the meter...
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S
Shanufazil
May 7, 2020
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huge bill amount

Address: Near as college, karimbam

My customer no.[protected], bill no.[protected], bill payable amount is4575, this is too much. Previous month it was only 816. I want to know how this amount comes. Is it from your irregular meter reading due to kovid. Then please let me to reduce the amount. I hope you will inform me soon the fact. Mob. No.[protected]
Thanks
Regards

M. P. Shanavas...
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I
illias007
May 6, 2020
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unknown huge billing by kseb

Address: Manjeri , Mullampara

Respected sir,
My bill amount for this month is 9201. Average bill amount i used to pay was around 1800 to 2500. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as soon as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance...
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M
Mujeeburahman Chalil
May 6, 2020
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huge error bill

Address: Kerala State Electricity board

Respected sir
Iam cheated by kseb. My bill amount for this month is 3876. Average bill amount i used to pay was around lessthan1000. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as son as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance...
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F
Fathima Shahabudeen
Apr 30, 2020
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my kseb bill has not been paid but the money has been deducted

Yesterday I have paid my kseb bill through online but my money is deducted through my bank account but today morning I got the message from kseb as the transaction has been failed consumer number.[protected]...
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G
Gayu333
Apr 27, 2020
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street light not working for last 1 month

Address: Thampuran Nagar ,Studio Road, Koliyacode

Sir,
I am a resident of thampuran nagar, studio road. My kseb consumer no is 21906. The street light in our locality is not working since last 1 month. The working of street light is needed as it is located in a turn around the road. Since it is not working people riding vehicles are finding it difficult at the turning area.
So, kindly solve this issue asap.

Regards...
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A
Ann.k Sherin
Apr 21, 2020
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online payment complaint

Sir
My consumer no is[protected] I did payment through credit card sbi 640 rs debited from my bank account today 21/4/2020 but no messages received yet and transaction status is intiated already 640 rs debited from sbi
Payment via fedral bank
Is the transaction is successful...
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B
Babymary
Mar 30, 2020
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online payment issue

I have made online payment for bill on 28/03/2020 and 30/03/2020.The money got deducted from bank on these two attempts but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

Bill details:
C# :[protected]
Bill#:[protected]
Bill amt: 650 (includes two days payment)
Section:...
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M
manumqln
from Bengaluru, Karnataka
Mar 19, 2020
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power cut - even after the covid 19 shutdown and power cut ban is announced

Address: Elangalloor, Amman Nagar-134, Pattathanam P.O., Kollam, Kerala, 691021

Most of the people are working from home after the covid19 issues. I am also one of them. Cutting the power and solving the line issues during the weekdays will affect me really bad. When i call the kseb office, they are even taking it seriously. As i am a software engineer, i can't work without electricity.

This is a ridiculous thing from the kseb people to cut the power during this time. They can do these kind of the work...
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C
Chungakkunnu
Feb 9, 2020
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street light is not switched on

Address: 302, CHUNGAKUNNU, Kannur, Kerala, 670651

This is to file complaint against the irresponsibility of the local government of kottiyur grama panchayat to make sure street lights of chungakkunnu town are maintained or switched on appropriately without causing inconvenience to the people of the locality.
Though there are number of street lights available near the town area, people, especially the authority do not find proper arrangement to make sure that lights are on in the...
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