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Kerala State Electricity Board [KSEB] Complaints & Reviews

www.kseb.in
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Updated: May 1, 2024
Complaints 388
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61
Unresolved
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So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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12
stay wire installed in front my house
12
electric post and stay wire without permission
8
Bill amount paid but status is shown as success on recheck

Kerala State Electricity Board [KSEB] reviews & complaints page 5

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R
Raju Gore
Jul 24, 2021
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Unacceptable bill

Address: 34 Kalanchath house

Respected sir.. I am staying in 34 KALANCHATH House, Near Mahavir Enclave ( in front ofPatna Bihar Restaurant) Mundamvelli in hired accommodation.. I am using three fans, one fridge, TV on regular basis.. No other appliances being used... iron weekly for one uniform that’s it... No juicer, mixture being used since last two months... Despite my electricity bill has came Rs 4800/ - .. My owner has more fans, washing machine, AC despite he...
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D
Deepmangeo
Jul 24, 2021
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Complaint against charging an exorbitant bill for July 2021

From,
Deepthi Jose,
House No: 31/1024D [53/353]
Pandarikunnel House, Rail Nagar 1,
Ponnurunni, Vyttila P.O., Ernakulam, Kochi 682019.

To,
The Chairperson,
Consumer Grievance Redressal Forum,
KSEB, Kalamassery, PIN 683503.

Sub: Complaint against charging an exorbitant bill for July 2021.

Dear Sir,
My Consumer No :[protected]
Bill...
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P
pradeepjoseph
Jul 22, 2021
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Continuous Low Voltage

Address: Calvarymount

We took new electricity connection on August for our new house and from first day itself Electricity voltage is low and continuously below 200V in our area. In evening its below 150 V and due to this many of electric items got damaged. Then we filed complaint at KSEB about low voltage and till now they didn't take any action and voltage is very low till today. Please take necessary action to avail minimum voltage of atleast 200V....
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B
Baybu
Jul 20, 2021
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Street Bulb

Address: poll no V/KC 108/36 at Kozhuvalloor Ward 12 near Milma, Mulukhzha Panchayat Chengannur 689520.

There are no street bulb since two year on poll no V/KC 108/36 at Kozhuvalloor Ward 12 near Milma, Mulukhzha Panchayat Chengannur 689520....
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N
Nishad29
Jul 16, 2021
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Frequent power cuts in Malappuram

It's very frustrating and irritating to say that the KSEB MALAPPURAM is with most irresponsible persons.They make very frequent power cuts every day and night now a days in the chemmenkadavu Malappuram area.People here are disturbed very much because of this. Exam near by students can't involve in their studies and Such frequent power cuts every time is extremely disappointing.
Kindly do find a permanent solution at the earliest by...
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W
Wish Rathod
Jun 29, 2021
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In our area Current cutting is over

Address: PUNALUR (Near krishnankovil)Kollam

Last 3 week in our area current cutting is too much...yesterday current is gone at 12.30 then current will tdy mrng 9:30 ( After calling me )...
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A
anjana3108
Jun 28, 2021
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Frequent power cut at Kairali Nagar Pangappara

From past few weeks without any prior notification there are multiple power cuts at Kairali Nagar Pangappara.Due to this we are not able to do work from home smoothly.

So kindly look on to this issue asap....
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17_MUHAMMED AJMAL
Jun 28, 2021
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Bill amount paid but status is shown as success on recheck

Sir,
Yesterday i paid my rice mill's current bill through federal bank gateway. Money is deducted from my bank account but i did not got any message from kseb. So i checked the transaction status, it is shown as success on recheck. What i have to do?...
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M
Mohammed farzaan -1B
Jun 26, 2021
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Every day early morning almost 3 am to some time electricity breaking..small kids,aged women's alone in house.

Every day early morning almost 3 am to some time electricity breaking..small kids, aged women's alone in house....
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B
Binoy k a
Jun 17, 2021
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No power

Address: Kulathinapadickal. House, Nedumpoyi. Po, Athoor

No current since yesterday night...
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S
stevalskian
Jun 17, 2021
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Power cut happening on a daily basis like goes off and on in at an average rate of around 20/hour

Address: Vavulliapuram, Kazhani Po, Alathur, Palakkad

Area specific issue not being resolved and there are no customer care what so ever. Its all a scam as long as i can see. And they even switch off their phone number during the times....
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N
NairLal
Jun 15, 2021
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Bbps payment failed

Address: sanathlal@gmail.com

Ref: Consumer Number :[protected]
I have made online payment for bill on 14 Jun 2021through south indian bank, internet banking the money got deducted from bank, but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

Bills Service Name : Kerala State Electricity Board Ltd.
Transaction...
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M
Mohanakurup
Jun 13, 2021
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Tariffs

Address: Mohanakurup, Chithira, kottappuram, Paravur, kollam.

Sir,
I, Mohanakurup.G, s/o . Gangadharanpillai, residing at Chithira, Paravur, kollam, would bring to your kind notice that the present bimonthly electricity bill calculation, based on the monthly tariffs, is amounting to error on the side side of electricity board . Bimonthly readings shall be double if compared to the monthly reading, that means the tariffs rate shall Jump up to double . This sort of calculating system is totally...
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N
Nixon James Melitt
Jun 5, 2021
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Compensation required for the damage of Water Pump Motor & Speaker due to High Voltage Power

Address: Melitt House PO Anjoor Kunnamkulam

Hi,
We are putting this mail as a complaint to KSEB regarding the voltage instability in our area on 4th & 5th June 2021 and due to which the electronic appliances at home got damaged (Water Pump Motor & Speaker system).
Yesterday, 4th June 2021, Power went off in the morning and when checked with KSEB, we came to know some work was going on with the Transformer and will come back soon enough but it came back by afternoon....
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M
melethkseb
Jun 1, 2021
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Frequent Outrage of Power

Address: Meleth House, Opp St.Marys Orthodox Church, Pazhamthottam, Ernakulam, Kerala

Consumer Number[protected] /[protected] under the name of
M V Jacob

We have been experiencing frequent outrage of power in one among the 3 lines available in our locality. we have brought this issue into the concerned personal in KSEB pattimattom office but unfortunately no action has been taken up so far....
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S
sonyep66
from Ferokh, Kerala
May 29, 2021
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No power supply to residence

Address: Kunnuthara house, Manjadi P O, Thiruvalla 5

Eventhough there is power on the street light, there is no power on our kseb meter. Kindly send an electrician tomorrow morning to rectify the issue. Appreciate your immediate response....
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S
sarathccs
May 29, 2021
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Paid to change stay wire. No action taken even after 1 month and 20 days

Address: Muttungal section, kozhikode district

Sub engineer visited my home and showed me a place where the wire can be replaced and I paid 1643. But when workers came, said it can not be moved to the agreed place.
It is fine if it is technically not possible. But the money should be returned.
I visited the office once and an engineer said to check with an other engineer giving his contact number. I have been calling him at least once a week for last more than a month....
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F
fr binoy
May 25, 2021
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Billing without the usage of electricity

Address: Ottathengil house,Ezhamkulam,Adoor, Kerala

Respected Sir,
Copy of the electricity bill is attached herewith.We are not using electricity for the given consumer no., because the particular resident home has been locked for the last 5 months. It is a very small house where only the metre rent can be charged.Kindly solve the problem.

Yours Faithfully,
M Varghese,
Ottathengil house,
Ezhamkulam,
Adoor....
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A
Ajin Simon
May 23, 2021
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Filed an emergency compliant and they are not responsible

Address: SJ Bhavan Kuzhivila Anthoyoorkonam Kollod PO 695571.

I have filed a compliant about my broken service wire on May 15 of 2021 with compliant number [protected]. Its been over a week and they are not responding.

Our service is under KSEB Malayinkeezh, Thiruvananthapuram....
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P
Praful Nair
May 21, 2021
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Frequently power cut due to post fuse getting shot

Frequent power cuts as the fuse on the post is getting burned very often. people are suffering unnecessary as no permanent solution is done...
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