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Kerala State Electricity Board [KSEB] Complaints & Reviews

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Updated: May 1, 2024

Complaints 388

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61

Unresolved

327

So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Kerala State Electricity Board [KSEB]

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stay wire installed in front my house

electric post and stay wire without permission

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Kerala State Electricity Board [KSEB] reviews & complaints page 2

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Address: kaipamangalam

This is for requesting your urgent attention required for my complaint. I have installed Solar at home always we have Export more than the import. Each month meter reading is taking correctly and bill raising with wrong figure and providing silly excuses meter complaint. Several times i have complained in KSEB online portal and they rectify. This month also energy charges raised with out excess usage (Export high than import) and they provided...

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Address: kottayil house,chakkampuzha p o,chakkampuzha

Hi

Please check my Reading box, Bill amount received is too high as per my usage point mentioned in the current bill.
Regards
Jayasree Sunil
[protected]...

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Address: Thengathara house, Pookaitha road, Ulavaippu PO, Poochakkal, Cherthala, Alappuzha, Kerala.

No power supply from 4.00 PM today.
Consumer No.[protected]...

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My application no is[protected], it is more than 62 days since submission of application still waiting for new connection, when contacted, got reply that there is shortage of posts and they are not sure when it will be addressed...

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Address: Kinattadimukku Kazhivoor

Sir,
No service after 6pm for the complaint of Power failure at home.Today also I registered a complaint at 6pm at Kseb kanjiramkulam Thiruvananthapuram District.They replied that they will come tomorrow.This type of negligence is repeating continuously.So please take steps to get quick service from KSEB.
Consumer number[protected]...

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Address: Kinattadimukku Kazhivoor Trivandrum

Sir
No service is giving after 6PM if we register power failure complaint at home.Consumer No.[protected]
KSEB Kanjiramkulam...

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Address: nayarambalam

Consumer Number[protected]. On 25/08*/2022 by 6.40 lodged a complaint over phone to KSEB Njarakkal that from afternoon onwards there is no power supply in my house. Near by all the house is having power whereas in my home and near by one more house doesn't have power. Since its a single lane complaint the male guy who attended the call informed us that by Morning only they will clear the issue. Morning we have reminded regarding the same...

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Address: Chiyyaram sevana nagar sahrdaya arts & sports club

ബഹുമാന പെട്ട സർ,
വളരെ നല്ല രീതിയിൽ പ്രവർത്തിച്ച പോരുന്ന ഒരു ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്‌ ആണ് തൃശൂർ ജില്ലയിലെ ചിയ്യാരം സേവന നഗർ സഹൃദയ ആർട്സ് ആൻഡ് സ്പോർട്സ് ക്ലബ്‌......

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Address: Kodakkattukanniyil House, Pathamkulam P.O, Palakkad, Kerala

I am giving you this complaint to make you aware of a bad situation I have faced at Kothakursi KSEB. My Consumer Number is[protected]. My bill number is[protected] and my bill date is Jul 15 2022 & Due date is Jul 25 2022 Unfortunately I have not been able to pay this one payment in this one day. My mother, grandmother and I have a little sister in my house. I am mostly in Ernakulam district for work. We agree that we are late in paying...

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I've paid an amount of rs 1730 towards kseb bill through their website and choose UPI as payment method and scanned the qr code produced and payment went successful. But the amount is not reflected till today and i reached out to kseb support regarding this and they are not providing a proper answer, "saying that the amount is not reached please wait for sometime."

Payment Date : 7/8/2022
Amount: 1730
Consumer...

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This purticular kseb office at kuruppanthara, kottayam dt. Never attends calls and are always late to fix power. Atleast 2 days in a week there will be no power for full night. I stayed many places never seen a kseb that is thia lazy and unprofessional. If electricity goes even becoz of small rain its gone for atleast 6 hours. This is unacceptable in 2022, plz do the sufficient...

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Address: KSEB NEDUMANGADU, Thiruvananthapuram

Respected,
When I call to KSEB, THIRUVANANTHAPURAM, NEDUMANGADU section office for complaint registration. The phone attended staff who have no patience to hear my complaints. And without any conversation he disconnect my call. At the second time of my call he trys to behave as angry with me. The KSEB THIRUVANANTHAPURAM, NEDUMANGADU section front office staff are too bad.
In my thoughts ' The front office staff only needs...

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Address: Charuvilayil House, Parakode

Bamboos are touching Electric lines.
Consumer No.[protected], Lekshmanan...

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This is to report the failure of my transaction towards KERALA STATE ELECTRICITY BOARD using PNB Debit card and request you for the necessary action in this regard.

I have made the payment of Rs 1121/- for payment of electricity bill using my Debit card on 15 06.2022

The amount deducted but the transaction was failure.

I request you to check this matter and do the needful for the refund . It's...

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Good day,

Dear Sir, Madam

We are facing power failure issue for a long time. consumer number is[protected].we had same problem from last week. This technician which is from KSEB sreekandapuram (kannur district)they don't want to fix the problem properly. Normally they took 24 to 48 hrs to fix .we are un happy with this service from KSEB sreekandapuram management team because of the customer service is very...

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There is no electricity in Andikkadankuzhi are under Ramanattukara section from yesterday 10.00pm onwards till now. we are unable to contact Ramanattukara Office via phone. The line busy from yesterday onwards with the same answer. Urgently check and assist to resolve this issue....

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Hi,

This is from Mavelikara. Here the electricity issue occurs most of the time. Not to mention in the monsoon time, we will be glad if we get atleast 4 hours o[censored]ninterrupted power supply.
I personally know many people working from home and many other small scale business owners who depend on electricity to get the job done.

I am staying here for the last 2.5 yrs and electricity issues occur almost everyday....

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Address: Vellikulangara

Vellikulangara division board delay my connection without any reason above 1 month delay time, he is come for say take the earth rod to otherside, and another days says shift meter board..without any good reason..he is wasting many days…...

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I had called up the office of Kseb Manacaud section at about 5.30pm to enquire about the power cut and when will the power will be power be restored in our area to which the staff has replied that he is not bound to answer to me and that he added some abusive words that is repulsive ad disgusting. This is not the first time this has happened from this office and it needs immediate remedy....

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Im a resident of Trivandrum City in Kerala,
Since the past 4 months one of the street light in my area is not functioning .

I had logged a complaint with KSEB in February 2022( compliaint no : [protected]), The issue has not been resolved till date . I had complained again on the 25th of April (Complaint Number : [protected]).No action has been taken till date. KSEB has never been so late in resolving complaints .br...

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