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Kerala State Electricity Board [KSEB] Complaints & Reviews

www.kseb.in
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Updated: May 1, 2024
Complaints 388
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61
Unresolved
327
So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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12
stay wire installed in front my house
12
electric post and stay wire without permission
8
Bill amount paid but status is shown as success on recheck

Kerala State Electricity Board [KSEB] reviews & complaints page 4

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A
AniSH Vijayanadhan
from Ernakulam, Kerala
Jan 5, 2022
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Destroyed Agriculture Plants from Land

Address: KANIYAMKUDIYIL,PARATHODE-IDUKKI PO,KAMBILIKANDOM,KONNATHADY,IDUKKI,685571

Consumer Number [protected]
Landmark : Opposit of Kannadippara Temple Bhandaram on kambilikandom-parathodu main Road

Please investigate why KSEB employees destroyed Agriculture from my land.

Also suspecting the employees are drunken.It's against Legal.

Please ask the responsible KSEB person to visit the place and give a clarification....
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G
Giridhar Gopal Warrier
Nov 29, 2021
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Regular power cuts of more than 8 hours

Address: Flat 2, Second Floor, Top Guruvayoorappan, Housing Colony Road, Guruvayur

My house is under Thaikkad sub-station near Guruvayur. We had at least 5 instances of 8 hour power cuts in the last two weeks. The excuse evrytime is HT Line Maintenence. We are finding it difficult to go about our daily lives because of these rampant power cuts....
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R
Rahina
Nov 16, 2021
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Frequent Power outages

Address: Blathur

I am registering complains from my area Blathur in Kannur District.
Here frequent power failure happening which makes difficult to work from home . Even though the power restored quickly but the time taken to relogging and WIFI restoration times are high. Sometimes the power goes quickly and comes like 10 times in an hour.
Sometimes we have to attend interview or calls and the power failure in middle causing it to interrupt...
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R
Rahul Babukuttan
from Mumbai, Maharashtra
Nov 10, 2021
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Bill Payment failed but not credited to KSEB account

Dear sir/madam
I paid my kseb bill through tech process payment on 04/Sept/2021, the amount is deducted from my bank account(HDFC) but it was no credited in my KSEB bill. Several times I complained in my bank now they told me that they need account number of KSEB. My consumer no is[protected]. how can I get my refund ?? Please take necessary action.
Please reply to my mail.
[protected]@gmail.com...
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K
Kottayamjacob
from Kottayam, Kerala
Nov 3, 2021
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Huge Bill with additional charge of Exsystem CC

Address: Thiuvanchoor(P.O), Manarcadu

Kindly explain the bill that I have now to pay for the month of October 2021 (payment due on November 2021).
I had paid huge electricity bills for my house inspite of having a costly off-grid 3KV solar plant installed at my 3 bedroom house.
My bills have now gone up to 15, 000 and now in this month to add insult to injury additional amount is shown as Exsystem CC. Please find attached my bill details.
I now plead the...
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J
JRavindran
from TRIVANDRUM, Kerala
Oct 27, 2021
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Electric pole placed inside the compound wall of my residence

Address: At Nemom, Trivandrum

Sir,

I, Geetha Nair, Nochil House, Studio Road, Nemom PO, Trivandrum, submit following complaint for your kind consideration and necessary action.

My house (constructed by mud), where electricity connection was provided vide consumer No.[protected], has been fully collapsed recently due to heavy rains. Thus, since there is no house in existence, I, vide my letter dated 22.9.2021 approached the KSEB Nemom...
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H
Habeebashameer
Oct 19, 2021
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Kseb bill payment

My consumer number[protected] recently paid my kseb bill through tech process payment on 18/10/2021, the online translation deduct amount from my bank account (hdfc bank) and the transaction shows successful but after few hours kseb send me a failure message
So please clarify the amount goes to where or refund to my account...
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J
joel.eldho
from Ernakulam, Kerala
Oct 6, 2021
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Under Voltage at home

Address: Thattampurampady, Rayamangalam P.O, Kuruppampady, Ernakulam, Kerala, India

I've been experiencing undervoltage in the KSEB connection provided in my house. This has been happening for long time nowadays. During the night the voltage drops to around 190V and during the day it is around 200V. I am attaching relevant video and photos of the under voltage that is recorded in our meter with this complaint....
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D
Deepesh Shenoy S
Sep 29, 2021
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Tech process bill payment for MSEB ecity Done. amount debited but no payment done

Date 24th october 2021
Reff no - [protected]
Amount-828.75
Ibs no-
[protected]
Amount debitted from my account but no bill payment done request to re-credit the amount.
My ac no - [protected]
Payment done to-
[protected]...
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V
Vishnu Vasudevan
Sep 28, 2021
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Power Out

It's a genuine request from an ottapalam resident. Kindly make the power supply a strong pole for ottapalam. Even a slight rain goes out with power. This is not something any growing generation would like to have. If any kind authorities or government is reading this, please next time you appeal for a vote, kindly promise the state a good and effective rather a continuous power supply irrespective of any conditions!...
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K
Krishna Prasad S R
Sep 26, 2021
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Bill amount higher than usual.

Address: Shivam, VP-6/382, Pidaram, Opp: Malabar Group, Near Medicare, Ezhukadu P. O, Perukavu.

Respected sir,
My consumer id is[protected], the electricity bill that came on september 2021 is higher than usual. Normally we will recieve an amount between 700 to 500 rupees. But this time the bill amount is higher than usual Rs 2260. We haven't changed any appliances at our home. Everything is in proper condition. We enquired this issue with the nearest KSEB office. They are refusing to check the meter. So i kindly ask you...
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S
safuazeez
from Kollam, Kerala
Sep 18, 2021
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Ownership change delay and irresponsible officers at JSEB KANNANALLOOR

Address: KANNANALLOOR

Sir, I HAV A HOME AT KSEB KANNANALLOOR PREMISES

CONSUMER NO IS :[protected]

I already submitted an application for ownership change,
But till now there is no officer coming to my Home for OFFICIAL VISIT

My application and notification messages are attached with this email.
Take further departmental action against d officials..
And kindly take necessary action for my service..br...
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S
sabraham214
Aug 30, 2021
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Extreme Low voltage

Address: Kangarapady, Ernakulam, Kerala

We are facing issue of low voltage in our house. It go as low as 170 volt...! Have physically went to Kangarapady office (Ernakulam) and submitted written complaint but no solution provided yet. Also raised online complaint on Aug. 2nd, 2021 but still no response.
Kindly support with solution as our electrical equipment's are getting spoiled, already changed stabilizer and lights due to this......
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A
Abish g nair
Aug 29, 2021
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Line fault

Address: Thulasi sadhanam,postoffice link road, marad, ernakulam

Regularly line fault problem in my line. Please take an nessassary action.
Mohan c. S
Cons. No.[protected]...
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A
akhilgs
Aug 28, 2021
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Misbehavior from the customer care executive 1912

Address: Thiruvonam, parackal, aliyadu po

This is for your kind information that, as per the reference cited above, the pure misbehavior from the customer care executive, the person who should behave carm and quiet at his position, during his working time.But actually i have been faced a misbehavior from the customer care executive, which is not expected from the respected position from a such that institution. The problem started when the power supply failure in some area. Actually...
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N
nickynr
Aug 16, 2021
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What is exsystem cc

Why is there an extra amount called exsystem cc with the original amount to be paid?? The reason the people gave makes no sense..also nobody else got this...
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L
lathika0660
Aug 4, 2021
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Street light not functioning

Address: Thazhava

Two complaints were raised with respect to street light not functioning. However both tickets are rectified, with no action taken.

Complaint No: [protected], [protected].

The area is fully darken, allowing robbery to happen on street and nearby houses.

Request your attention on the same....
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M
Mubeen ktm
Jul 31, 2021
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Current bill online transaction failed

Address: kottiyam

I have paid my current bill through KSEB Quick pay on 26/06/2021,
I have received an SMS as Bill payment successfull with receipt num [protected]. After an hour I received an SMS saying online payment with transaction number[protected] has failed. I didn't get the credit of my Amount till date.
Please solve my problem and credit my amount as soon as possible....
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G
G Rajasekharan Pillai
Jul 27, 2021
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Post no.TC/7/W/3 is in slanding position

Address: Tharayil house KATTANAM SUB DIVN

Consumer no.10091
Kattanam sub divn
Electric post no. Tc/7/w/4 locatef in front of of my house is on slanding position and it may fall down at any time. Pls attend....
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V
Vidhya10
Jul 25, 2021
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I ' m complaining to change the service wire going from my property to neighbor's house

DEAR SIR,

my name is Vinod Kumar AS.I am one of your consumer (cn no.13618) the problem is that Service wire is going from my house property to neighbours house.It causes several problems to our family .My neighbors had built a new house and there are using the old connection metre (of their shed house) of electricity to
their new house.They have not change the metre also to New house. we give several complaints to...
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