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Konkan Railway Complaints & Reviews

www.konkanrailway.com
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Updated: Oct 10, 2024
Complaints 156
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18
Unresolved
138
So far, so good. Konkan Railway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Konkan Railway will keep up the work and continue to help more customers with their concerns even better 🤝
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Konkan Railway reviews & complaints page 5

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S
S.D.Vaidya
from Mumbai, Maharashtra
Jan 17, 2018
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very late arrivals at cst terminal. no announcements for travelers. train no. 12134/mumbai express.

Address: Mumbai City, Maharashtra, 400069

We, sangeeta vaidya and shirish vaidya traveled from karwar to mumbai cst terminal on 14-01-18. The train supposed to reach cst terminal, mumbai at 04.25 a. M. Reached at 11.00 a. M. Train reached 6.50 hours late.
The train halted for a long time after panvel and also somewhere near kanjurmarg.in fact it had reached 2 hours late at karwar only.
No information was provided to the travelers by way of announcements etc. Regarding...
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M
Moin g
from Bengaluru, Karnataka
Dec 16, 2017
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22629 delays due to proceeding 22609 btn maq & coimbatore

This message is regarding inconvenience caused by me the passenger boarded train no 22629 dad ar tirunnelveli viz damn slowed down between maq and kozhikode where i want to get down due to the forward proceeding train no 22609 even though our train had a loose time in mangalore from 11.45 to 12.50 between these trains. So why this happens since last 3 weeks lost my precious time regarding this delay due to the proceeding train 22609 still...
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M
M Subhas Chandra Rao
from Mumbai, Maharashtra
Dec 9, 2017
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late running of trains

Address: 400089
Website: rao.subhaschandra@gmail.com

Dear sir

For more than a month train 12619/20 and 12133/34 running late by 4/5 hours daily on bothways. I am senior citizen travelling regularly on these
Trains, finding very disappointed on the performance of the trains.

Railways are charging superfast charges on above trains but it running
Super slow on both directions daily

Kindly confirm your action.
M subhas chandra raobr...
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S
Sachin sarolkar
from Mumbai, Maharashtra
Dec 7, 2017
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general

Address: Ratnagiri, Maharashtra

Res. Sir
Myself, sachin sarolkar ..res. ratnagiri would like to pay your attention on two things
1. At ratnagiri railway station gate KR has stopped auto n carwalas to park their vehicle . Really good one. But for passanger ...they have to walk from gate to auto stand or car parking. Rhough the distance is less few barriers r their. KR kept chain n other obstacle to prevent vehicles wal to enter in the premises but passanger...
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G
Ganapati Sannabhadti
from Lonavla, Maharashtra
Dec 3, 2017
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undue delay in arrival & departure of trains.

Address: 400075

I have travelled by 12620 matsyaganda express from kumta to lokmanya tilak terminus. My pnr no. Is [protected]. Train started at 6:45 p. M. Instead of 6:18 p. M. & reached lokmanya tilak terminus at 9:30 a. M. Today morning instead of 6:35 a. M. I find that this train is daily late by 2-3 hours.
I am being charged more fare as this is supposed to be super fast express.
My request is as the train regularly rate, please change...
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S
Sandy298
from Chennai, Tamil Nadu
Nov 23, 2017
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punctuality of train - always late-

Address: Thane, Maharashtra, 421503

Hi team,

I have been observing that the trains to mangalore are running late on daily basis. Is there any specific reason why the trains are late. It is really boring to travel in konkan railway nowadays due to the delay. Earlier we used to think that due monsoon it will be a issue, but now its same throughout the year.

The average delay for mangalore and mastyagandha exp. Is as below.
12133- mangalore...
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I
Inaam Mazgaonkar
from Gadhinglaj, Maharashtra
Nov 12, 2017
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trains running late

Respected sir, i had travel from matsyagandha exp (12619) as the train departs on time from source. But reaches late in ratnagiri. As it comes 5-4min late in thane and in 20-25 min late panvel. But after that it covers it time only till roha. But after had at every station there is stop for this train. Because the opposite train is late. So why this train only which is running on time. After that at some station it stops for 1hr. Why they...
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S
samya10
from Mumbai, Maharashtra
Nov 4, 2017
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22120 time is set not to provide food though charged for it

Address: Mumbai City, Maharashtra, 400 001

We a group of lawyers will return from ratnagiri on 12.11.2017 by 22120
(Pnr # [protected], [protected], [protected] & [protected])
We booked tickets on 10.10.2017 when the train time was to dep. From ratnagiri at 13.15 or so and the lunch and tea was included, in the fare.

Now the train will start at 14.30 from karamali and will dep from ratnagiri at 17.20... And no food except tea will be provided. Much inconvenience...
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R
ROCK MONTEIRO
from Mumbai, Maharashtra
Nov 1, 2017
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no tc ever in train no 12133

Address: Mumbai City, Maharashtra, 400004

Roque monteiro
M-260, krantinagar,
J. S. S. Road,
Girgaon,
Mumbai – 4.
Date : 31st oct. 2017

Sub : no ticket checkers on mangalore express ever in my 4 years of journey

Dear sir / madam,

I travelled on 12th oct. 2017 by mangalore express (Train no 12133) to goa, no t. C. Entered in our compartment to check our tickets. Also in my 4-5 times of travelling...
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G
Goretti Chico
from Mumbai, Maharashtra
Oct 12, 2017
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the pathetic state of thivim station platform 2

Website: www.indianrail.gov.in

The thivim goa rly station platform 2 is in a total pathetic state. It is not even levelled. Passengers have to take their baggage right through the platform over the bridge to the other side. Senior citizens and children are stumbling struggling to pull their suitcases along this stretch. Before accident takes place pl look into this matter on urgent basis....
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M
meharaj vasta
from Morjim, Goa
Sep 30, 2017
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about train late

Address: Ratnagiri, Maharashtra, 415612

Train no 10103 mandavi express this train runs late every day this is a big inconvenience of konkan railway. Konkan railway should take action against this train strictly otherwise don't run such a bad trains every time this train got signal for others train crossing bad service of konkan railaway. Still nobody is taking action against this train. Konkan railways staff is very lazy...
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A
ASHIS KUMAR MAITRA
Sep 15, 2017
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support regarding ticket reservation pnr 8153126850

This mail regarding my reservation (3 adult and one child) on 12052 jan shatabdi expresss, pnr number - [protected], thivim (Thvm) to chiplun (Chi) and boarding at thvm., travel date 22nd dec 2016. But later on i decided to catch the train from madgaon (One station earlier to thivim) since we were staying in a hotel close to madgaon station.

I enquire in madgaon station ticket counter and they give me ticket of rs 300 for the...
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N
Nagraj Mesta
from Tumkur, Karnataka
Sep 11, 2017
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selling mineral water more than mrp

Address: Uttara Kannada, Karnataka, 581400

Yesterday i was traveling from honnavar to karwar from matsyagandha train. I have purchased 1 litre mineral water from the railway catering service vendor. Mrp of the bottle is rs. 15/- but he has taken rs.20/-. Vendor told that we are selling @ rs.20/- and i[censored] want to buy then plz pay rs.20/-
I have no other option so i paid 33% extra more than mrp...
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T
Tanmayi Behere
from Mumbai, Maharashtra
Aug 29, 2017
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01448 ganpati special sawantwadi cst

Address: 401207

The train is late by 8.30 hr. Now waiting for crossing track at diva station from last 2.5 hrs. No pantry in the train. We didn't ate anything from last 6 hpurs. We couldn't get water also. My father is not well and have to reach thane at earliest. As we are stuck up in this train. We tried to contact konkan railway helpline no. But no one there to attend. Plese resque.

Tanmayi behere
[protected]...
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D
Dnyaneshwar Gholve
from Badlapur, Maharashtra
Jul 20, 2017
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regarding exam of recruitment list of je electrical

Website: www.konkanrailway.com

Respected sir,
I have filled the form of je electrical no. Isje/ 2232 i also paid the dd of 200 also attached the required documents and forwarded by ordinary post before 12 remaining i hope u will receive my details but you are not added my name in provisional list of je so i request you to plz find my all documents and verify it. I have the filled form also so sir pls grant my request

Name - dnyaneshwar p. Gholave...
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D
djsan007
from Mumbai, Maharashtra
Jun 13, 2017
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Udupi railway station doesn't have shed

Address: Udupi, Karnataka, 576104
Website: indian rail

Hi..
My complaint is last sunday when i travelled from udupi to mumbai, i fohnd that udupi railway station doesn't have shed fully covered to its platform. Only half portion in the beginning of entrance and some last portion of platform was only covered with shed. There were no shed in between of platform no 1 and no shed at platform no 2.
Its very difficult for the passengers to board when there is rain.
Pls look...
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S
Sunil R Shekawat
from Mumbai, Maharashtra
May 20, 2017
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Overcrowding by unreserved passengers in reserved compartment of konkan kanya express

It is always observed that konkan kanya train (10111) reserved compartments specially sleeper class compartments there is always crowd o[censored]nreserved or without ticket passengers,, and the crowd is up to chiplun / ratnagiri, which causes lot of inconvenience to senior citizens and sick passengers who have booked their tickets well in advance, i would request the authorities to look into the matter and arrange to solve this problem,...
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T
Tarun Kateel
from Bengaluru, Karnataka
May 4, 2017
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Charging more price for mineral water

Address: Dakshina Kannada, Karnataka, 574509

Respected sir..
First of all thanks for having a facility of complaining... Today 04. 05.17 am travelling mangalore to Karvar in ernakulam to oka express.. Guy who is selling mineral water, charging 20 rs instead of 15 rs. To the public. Saying that for cold water am charging in same compartment another guy is charging 15 rs which is hopefully genuine... Here question is not of 5rs. We are having now good leadership government where...
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S
Sagar Subhash Patil
from Mumbai, Maharashtra
Apr 19, 2017
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Regarding holiday special trains

Address: 400088
Website: www.konkanrailway.com

Most of the holiday special trains are running on friday (On ganesh chaturthi), why should they not run on before 2 or 3 days before ganesh chaturthi.

If we want to go for ganpati festival, we have to go one week before from holiday special trains.
There are out of 12 only two trains are running 2 days before of ganesh chaturthi.

If possible please provide more holiday special trains before 2, 3 days...
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V
Vishnu Rathi
from Bengaluru, Karnataka
Apr 17, 2017
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Retiring room

Address: South Goa, Goa, 395010
Website: konkanrailway

At madgaon station i booked retirin room 201 no. ac, on arriving 20th april.pay u money id no._[protected] . this is payment id. but site did not give me my booking id. reply me urgent on my phone no.-[protected] or [protected]@gmail.com . no_[protected] is not reaching margaon station. i think i become a fool by urside. reply me. vishwanath rathi . can on margaon station i get my booked room without booking print out....
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