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Konkan Railway Complaints & Reviews

www.konkanrailway.com
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Updated: Oct 10, 2024
Complaints 156
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So far, so good. Konkan Railway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Konkan Railway will keep up the work and continue to help more customers with their concerns even better 🤝
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Konkan Railway reviews & complaints page 4

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S
sparkar98
from Kolhapur, Maharashtra
Sep 15, 2018
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cheated by ticket collector

Address: 400067

Hi,

My parents were travelling from mandovi express (10103) on 07-sep-2018 from dadar to kankavli. The ticket pnr is [protected]. This was a confirmed ticket for 2 tier ac coach a1 with seat numbers 43 (Lower), 44 (Side upper) and 46 (Side lower). My father is a paralyzed person (Age 73) and mother is a old age lady (Age 68) and she can not climb the upper/side upper berth steps hence i hand spent money to booked the 2 tier...
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M
MariaCh75915990
from Mumbai, Maharashtra
Sep 7, 2018
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delay in mandovi express from cstm to thivim

I travelled on 10103 from cstm to thivim on 7 th sept 2018. The train left cstm on time but reached thivim only at 8.25 pm. It gave way to even goods trains and stopped at all unscheduled stops.
The 1ac bogie ha1 was attached to the general bogie and the connecting shutter was open throughout the journey. So general passengers used 1ac toilets. Is this right?...
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R
Rajomkar
from Mumbai, Maharashtra
Sep 4, 2018
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non provision of luggage carry trolleys and wheelchairs on platforms for passengers.

Address: 022

On kokan railway it is observed that the platforms are long distance as mostly all trains have more than 20 boggis.

It is observed that most of the passengers are old and sick they are unable to walk long distance. Also as its a village place on kokan railway stations most of the passengers carry heavy luggage.
Unfortunately on platforms wheel chairs are not available freely. Further as trolleys are not available passengers...
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P
Prakash Daki
from Mumbai, Maharashtra
Sep 2, 2018
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nagothane railway station

Address: Raigad, Maharashtra, 402106

Railway station, nagothane, roha, dist - raigad
Here is not stopping any mail or express, few passenger trains stop at nagothane station.
Between passenger timing very poor service of railway. Nagothane to mumbai = 05:30, 10:55, 16:00, 17:36.
Panvel to nagothane = 07:05, 09:50, 16:58, 20:37 only passengers available here.
Please suitable trains stopping at nagothane station....
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R
raje_nayak
from Mumbai, Maharashtra
Aug 29, 2018
Dec 20, 2024
This thread was updated on Dec 20, 2024
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robbery of of valuables (12134 mumbai express, dated 03.07.2018) -deficiency in railway security personnel/police

Address: Mumbai City, Maharashtra, 400097

Incident held on 03.07.2018, 12134 Mumbai express departed from Mangalore to Mumbai. Theft occurred between Kankavli and Ratnagiri.

Thief has stolen below mentioned items.

Lost one ladies bag contained below mentioned items.
3 Gold chains worth rs. 3, 00, 000/-
3 cell phones
[protected], gio mobile sim registered in the name of Rajesh nayak.
[protected] nokia
[protected]redmi,...
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R
raiharshit
from Sandila, Uttar Pradesh
Aug 25, 2018
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fraud in date of birth

Address: Thane, Maharashtra

Arvind rai (Date of birth=01/02/1955), s/o chandrashekhar rai from vill+post=lilkar, sikanderpur, ballia (U. P) had passed his high school in the year 1969 from rashtriya intermediate college, sandawapur banahra ballia (U. P). He is employed as railway police force in konkan railway, kalyan, maharashtra.
He is working on a fake certificate and a fake date of birth should be departmentally checked....
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R
Rajomkar
from Mumbai, Maharashtra
Aug 25, 2018
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non availability of sufficient trains to travel during ganpati festival

On kokan railway for ganpati most of all the trains are fully booked as well as maximum wating list passengers. Further more than 500 buses play during ganapati festival. Thus availibility of many passengers are assured.
For kokan ailway opportunity to earn maximum revenue as well as providing service to passengers.
Why not have more trains 1) mumbai to ratnagiri stoppage at chiplun etc. 2)
Mumbai to sawantwadi 3)...
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P
Pharmapari7
from Mumbai, Maharashtra
Jul 4, 2018
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konkan railway recruitment 2018

I applied for kokan railway recurrment 2018 my application i'd is.. Kr[protected].
But when i trying to logged in to download l hall ticket on kokan railway site it shows password not match... Then i selct option forgot password... They show msg new pass send on your registered mail id... But still from 3 dys i can't receive any mail from railway about my hall ticket

tomorrow is exam date.. So pls solve this issue.....
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K
Kabir Faizan Khan
from Indore, Madhya Pradesh
Jul 1, 2018
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unhygienic food

Address: Ratnagiri, Maharashtra, 415612

Dear sir/madam,
As i was traveling from mumbai to ratnagiri on 29/06/2018.
While the journey i took aloo paratha from the train canteen, believe me it’s was such a unhygienic food the same day at night i got problem in my stomach, lose motions, fever and weakness only because of this food. Please it’s a pleasant request to improve the quality of the food please don’t play with public health. As below i have attached...
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D
Digvijay Chogale
from Vasai-Virar, Maharashtra
Jun 28, 2018
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time change without intimation

I have reserved birth in trai no 12134. I supposed to start my journey in 28.06.2018 at 10.15 pm. When i checked running status i found that train arriving at ratnagiri station it shows that 02.15 am.
Without any intimation it's your duty to inform us about the time change so i can change my plan as per that. Due to your unprofessional style i have to face lot of problems. Who will be responsible for that? Awaiting for your strong...
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S
sandip ambekar
from Mumbai, Maharashtra
Jun 4, 2018
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train no. 01196 mnjn exp. 7 hrs too late

Address: Ratnagiri, Maharashtra, 02352

It would be not possible to run extra train on kokan line. Why do you give? Kokan railway staff are not co-operative. It is delay 7 hrs in ratnagiri. Passenger and our family too tired to wait this train when arrive. And ticket fare also double compare to other train. Pls kindly take this action pls do not arrange weekly spacial train.

Reads.
Kokan passangers...
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T
Tushar Prabhu
from Morjim, Goa
May 20, 2018
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not providing water in toilet and wash basins

We were travelling in train no 01194 karmali ltt spl train vide pnr no [protected] dated 19/05/2018. The whole journey was without water supply in toilets and wash basins of train. We have called to mumbai pro and konkan railway pro they said it will be soved in ratnagiri howevernothing was done the journey was completed with delay of 3 hours late. Then why the super fast charges levy on tkt....
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S
SAHIL NARSALE
from Mumbai, Maharashtra
May 14, 2018
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about tickets booking for 11 september

Address: Mumbai City, Maharashtra, 400014

Sir some news i heard was that for booking tickets the first preference would be given to people standing in queue. But it doesn't seems like this and you brought the facility of online booking but ur website seems to be currpted. And i[censored] say that it's should be booked early morning at 8 am i was on the site at 8 am but it seemed to be helpless. The warm request to you is first provide tickets to the passengers and not to the agents because...
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K
kajal padave
from Mumbai, Maharashtra
May 13, 2018
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more train like rajyarani mid night

Sir / madam this is not like a complent it's just a request. The availability of lack train going kokan. Whenever there is festival aur holiday like may month because today we face more trouble to reserve seat aur get ticket of general coach in emergency. We could not even enter the coach becouse of rush. I hope you understand me. Please do something....
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S
Savita Dongre
from Ahmedabad, Gujarat
May 12, 2018
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notification no.co/p-r/03/2018 for recruitment of station masters, goods guard, sr. clerk, accounts assistants.

Address: 400614
Website: cdn4.digialm.com/EForms/editApplication.do?orgId=1181&formId=55656

Notification no.co/p-r/03/2018 for recruitment of station masters, goods guard, sr. Clerk, accounts asistants.

Against this recruitment we have made payment but still not getting any receipt and no one look in to this matter from last 15 days (26 april 2018).

2-3 times mailed to konkan railway but no reply from konkan railway.

Application no. Kr[protected]...
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K
Kanchanmala Thakur
from Mumbai, Maharashtra
Apr 24, 2018
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about food facility which we have taken with the e - ticket

My mother mrs sumati sukale and mother in law mrs suvarnlata thakur were traveling on tejas express (Train no : 22119) from thane to kudal on 24apr-2018 : ticket details as follows
Pnr no : [protected], seat nos : c6/1/ws, c6/2/nc. They had paid for food facility, but not served the same till kudal station arrived inspite of asking 2 to 3 times to the catering service person on train. Is this the kind of bad services indian konkan...
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F
Francis B Lobo
from Mumbai, Maharashtra
Apr 22, 2018
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less amount refunded from e-ticket cancellation

Address: Mumbai City, Maharashtra, 400058

I had booked e-ticket pnr no.[protected] for travel from mumbai to chiplun on 13 april 2018 for rs 160/- as the ticket was wait listed and did not get confirmed it was cancelled. I was told that the full amount would be refunded. I have got message that only rs 100 is refunded. Please provide reason of not refunding full amount of rs 160. Thanks f. B. Lobo...
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A
Aruna_407
from Mumbai, Maharashtra
Apr 16, 2018
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refund of tickets not received since a year

Website: Konkan railways

We had booked 18 ac tickets on 11th of june to goa from mumbai by the jan shatabdi express but we had to travel in general category as there was no ac coach due to some technical problems. The tc had assured us of a refund at the time. Our travel agent had booked tdr request on the 17th of june. I am in constant telephonic conversation with mr sachin yadhav who is only assuring me of a refund since the last one year.
Pnr no[protected],...
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G
Gipee
from Mumbai, Maharashtra
Mar 9, 2018
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overcharging by railway station vendor on mrp items.

Vendor at Thivim railway station, Pradip Tea stall on platform no. 1 is selling MRP items at highly inflated rates. I tried to purchase a packet of bread with MRP 38 rupees only but Pradip Tea stall asked for 50 rupees. On asking for bill for the same he denied and took back the packet refusing to sell on MRP. Authorities please look into this matter....
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M
Mohammadd075
from Indore, Madhya Pradesh
Jan 26, 2018
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do not get parcel yet

Address: 416510

मेरा नाम दिलशाद मोहम्मद है। ट्रेन 12218 (केरल एस क्रांती) कोटा जं. से रतनागरी के लिए[protected] की तारीखा को मोटर-साइकिल पार्सल किया था। लेकिन मेरे पास अभी तक नहीं पहूंचा है। रेळवे पाऱसल...
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