Submit a Complaint
Claimed

Konkan Railway Complaints & Reviews

www.konkanrailway.com
1
Updated: Oct 10, 2024
Complaints 156
Resolved
18
Unresolved
138
So far, so good. Konkan Railway is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Konkan Railway will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Konkan Railway

Having problems with Konkan Railway?

File a complaint and get it resolved by Konkan Railway customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Railways
Konkan Railway

Recently resolved complaints

View all complaints

Most useful reviews

3
madgaon railway parcel office
2
Use of Marathi Language in Konkan Railway.
2
Demand of Marathi language in Boards, Announcements, Instructions

Konkan Railway reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Milind M Dhoke
Mar 23, 2017
Report
Copy

Unauthorised passengers in konkan railway

Address: Thane, Maharashtra, 421306

We always face unauthorized passengers issue in kokan railway in between mumbai to chiplun and vice versa route. This passengers are mainly belongs to chiplun or khed.
This passengers bought general ticket and entered in reserved sleeper coaches. And sleep in between passage with normally huge luggages with them.
It creates huge inconvenience to passengers who bought reserved ticket.
Unfortunately railway tc and rpf ignore...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sandeep pujari
from Pune, Maharashtra
Mar 11, 2017
Report
Copy

No water in mangalore express

Address: Mumbai City, Maharashtra, 400099

Traveling in mangalore express 3ac AB1. Absence of water in toilets.. Basin even before reaching goa though the train is traveling right upto mangalore.. Pathetic condition for morning users.. Train personal are completely ignoring the same even if intimated..iis paying so much fare worth it..no doubt passengers prefer paying little more and traveling by flight...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mmcindia
Feb 14, 2017
Report
Copy

6 people in our 1A compartment instead of 4

My family (2 adults/1 teenager) took 10112 Konkan Kanya Express on 21 Jan 2017 from Goa to Mumbai. Our three tickets on First Class AC cost INR6756.

Our complaints:
1. There were no signs telling us which compartment was ours. By the time we were on the train an Indian couple had occupied the first compartment so we took the 2nd one. The 3rd one only had two beds. Then our tickets were controlled and we were told to...
Helpful
Found this helpful?
Write a comment
Report
Copy
Girish Shinde
from Mumbai, Maharashtra
Jan 29, 2017
Report
Copy

Karmali ltte Exp special train No General tickets available

Address: 403802

Dear Team,

It is unfortunate that to say there are no General tickets available at ticket counter even one hour before journey. general boogie of this 01014 train TC is straightly saying pay penalty where we have observed this is like monopoly of special train authority and operation team.
Let us know though we have Konkan region railway Minister is this the way employees of Korean railway function under his leadership...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mandarr75
from Mumbai, Maharashtra
Jan 21, 2017
Report
Copy

Lost money pocket during journey by train 12133 PNR 8755228372

Address: Sindhudurg, Maharashtra, 416812

Sir,
With reference to above subject I lost my pocket, which was left behind at my seat during journey by train No. manglore express, 12133 PNR [protected] adted 20/01/2017
From CSTM to KKW, Class- 3A, Seat -B1, 15 Side lower

I visited station master KKW station but he asked to contact madgaon station.Up on enquiry made by my relative from KR, It was found that on the same seat one of the staff member travelled...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tija Jayesh
from Mumbai, Maharashtra
Jan 18, 2017
Report
Copy

Safety and theft while traveling in long distances train

Address: Mumbai City, Maharashtra, 400078
Website: www.consumercomplaints.in/new_complaint

Train no . 16346
Journey date. 13/01/17.
PNR no. [protected]
Date of occurance. 14/01/17.
My pranets senior citizen was traveling in netravati from haripad to Thane on the said date in 2Ac coach. My mom's hand bag was stolen while traveling at night when she was asleep.. what was the attended doing? We want the compensation.It's so terrifying incident..
I have FIR done.. we wants a positive response from...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sad66_2002@rediffmail.com
from Bengaluru, Karnataka
Jan 16, 2017
Report
Copy

Unnecessary delay in train crossing in konkan railway

Today (16 Jan) train no 12977 marusagar express was 8 min delay when it left udupi at 0630hrs.It reached kundapur at 0756. It was made to wait till 0826 hrs for crossing of nizamuddin-ernakulaml train. At 0756 this train was at Bhatkal. after kundapur, there are Senapur, bijoor, Byndoor and shiroor stations. crossing could been possible any where in this stations.
Again at Bijoor for ten minutes it was made to wait for Crossing of...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
finegame
from Nashik, Maharashtra
Aug 6, 2016
Report
Copy

Lost items on Thivim platform

I have lost my costly shirt & spectacles at Thivim Rly. Station on 5th Aug. 2016 when I was sitting on the Rly. bench for boarding Konkan Kanya Exp. headed for CSTM. I am an Advocate and due to loss of my items, it has caused great inconvenience to me. Pl. advise me by return email morais.[protected]@gmail.com whether anybody has deposited my items with the Station Master/ Rly. Authority. In case it is found kindly call me up at [protected] _...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aniketp27
from Mumbai, Maharashtra
Jun 22, 2016
Report
Copy

Refusal of Confirm Ticket

Address: 400605

I have booked following tickets pnr-[protected] trn:10104 dt:[protected] frm kkw to tna cls:3a p1-b1, 8 p2-b3, 48 p3-b1, 11 p4-b1, 16 as i have all the confirm tickets one of my seat no b-3, 48 has been sold by tc to another person without checking my ticket. I ask to tc to look into this matter but he said to me that that tc has been got down (Off the duty) at ratnagiri station. Also i had informed one of the tc that b-3, 48 is my seat i need...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dixcy814
Jun 1, 2016
Report
Copy

Chief reservation supervisor mr. Murali at madgaon

Address: South Goa, Goa, 403802

My pnr no is [protected]... I could not catch my train from madgaon due to local train... Ticket no 72251794... Which started at 1310 from vasco da gama and reached madgaon after 1500... But the actual timing of local train tobreach madgaon was 1340... So my train 12052 was left before i reahed... Now i just wanted to go ratnagiri by some other train and i requested station master to just permit us to travel in another train... But he is not...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gawdeshraddha
from Delhi, Delhi
May 18, 2016
Report
Copy

Ac was not working properly

Address: Thane, Maharashtra, 421302

Train name : ltt doubldecker express
Train no : 11085
Coach no : c6
Date of travelling : 1st may 2016

Train no : 11086
Coach no : c2
Date of travelling : 14th may 2016

Ac was out of order after chiplun on down and after ratnagiri on up route.
Nobody took any action after complaining.
Remove ac facility and provide fans if you people are unable to manage the services....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sameer.thakur
from Noida, Uttar Pradesh
Apr 28, 2016
Report
Copy

Refund about AC coach not working

Address: Mumbai City, Maharashtra, 400024
Website: www.konkanrailway.com

Dear Sir,
Due to AC failure while travailing from LTT to KKW on dated 08/04/2016 i registered the complained at SM office by same date but regret to inform you that there is no reply from Kokan Railway. Due to AC failure while travailing from LTT to KKW on dated 08/04/2016 i registered the complained at SM office by same date but regret to inform you that there is no reply from Kokan Railway. Before leaving the train from kankavli...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sarthakdeepak
from Pune, Maharashtra
Apr 21, 2016
Report
Copy

Hault of rajya rani express today on vaibhavwadi stn 21.04.2016 not on platform

Address: Mumbai City, Maharashtra, 400614
Website: konkanrailway.com

Dear sir/madam,

This is with ref. To todays hault of rajya rani express train no.11003 at station not on platform but in parking track.
Due to this there was too much of inconvience to peoples who got down at vaibhavwadi station.
When complained to vaibhavwadi station master, it was told that the konkan kanya express 10111 was running late and was about to come behind this train and preference was given to konkan...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pranit_shiv
from Mumbai, Maharashtra
Jan 18, 2016
Report
Copy

11085/86 ltt madgaon double decker express

Address: Mumbai City, Maharashtra, 400078

Train No:-11085/86 LTT MAO Double Decker Express Running With Very Slow TT. Because of slow Timetable Train Got Low Patronge and Running Almost Empty Coaches. As per Passengers In Early Morning LTT is Not Safe To Catch The Train From LTT. Here I am Attached Link Of 11085/86 LTT MAO Double Decker Express....
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
R
Ronnie Braganza
from Pune, Maharashtra
Jul 25, 2015
Report
Copy

Reting rooms at Thivim Rly Stn. 22/07/2015

The booking staff at counter give all types of excuses for allotting the room, I insisted to give me a room & reluctantly after spending 10 mnts I got the room at 8am & left same day at 22.00Hrs. The Reason for all this fuss, I noticed was the station staff make use of the rooms during the day as none other then us was there in trough out the day in the remaining 4 rooms except staff creating lots of noise. The Bath room/Toilet was also in...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
Vibhavari Mantri
from Mumbai, Maharashtra
Jun 16, 2015
Report
Copy

Drunk Attendants (Brown uniform) in Konkan Kanya 10112 train

Address: Mumbai City, Maharashtra

Please make a note that on 14/6/2015 when 5 o[censored]s were travelling back to Mumbai from Madgaon, we were scared of attendants who were drunk. My younger sister went for toilet at about 7 p.m. in the train washroom, she found 4 brown uniform men seating there in passage and having drinks. She was scared and came back to her seat. Then my husband and my brother-in-law went and checked, they also found many of the attendants were enjoying their...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Melville de Souza
from Mumbai, Maharashtra
Jun 7, 2015
Report
Copy

Shabby state of Thivim Platform

Address: Mumbai City, Maharashtra

Platform no1 at Thivim is in a shocking state for commuters. While the concrete slabs are loose and not cemented, the un even surface makes it difficult to wheel trolley bags to the coach. One can imagine the plight of senior citizens as they have to physically carry their luggage as the platform is not suitable for wheeling luggage. I myself found it extremely inconvenient to move to my coach position. While I understand that renovation...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
johndsouza101
from Mumbai, Maharashtra
May 26, 2015
Report
Copy

Overcharging by KR authorised ticketing agent Agarwal communications Porvorim Goa

Address: North Goa, Goa

I booked 3 tickets at M/s Agarwal communcations at Porvorim Goa today for train ticket from Goa to Mumbai by Jan Shatabdi express for 3 passengers to travel in June 2015. The ticket printed showed the ticket amount plus Rs.40 as service fees mentioned against per passenger.The lady at the counter asked me to pay Rs.30 per ticket in excess of what is shown on the printed ticket and when I asked for the receipt, refused to issue a receipt.This...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
johndsouza101
from Mumbai, Maharashtra
May 25, 2015
Report
Copy

Overcharging by authorised ticketing agent Agarwal communications Goa

Address: North Goa, Goa

I booked 3 tickets at M/s Agarwal communcations at Porvorim Goa today for train ticket from Goa to Mumbai by Jan Shatabdi express for 3 passengers to travel in June 2015. The ticket printed showed the ticket amount plus Rs.40 as service fees mentioned against per passenger.The lady at the counter asked me to pay Rs.30 per ticket in excess of what is shown on the printed ticket and when I asked for the receipt, refused to issue a receipt.This...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dilipgjain
from Mumbai, Maharashtra
May 25, 2015
Report
Copy

Bed sheet, pillow and and blanket not provided to 2nd AC RAC ticket in Konkan Kanya Express

Address: Mumbai City, Maharashtra

I was travelling with my family on 24.05.2015 by 10112 Konkan Kanya Express from Ratnagiri to CST in night. I booked my tickets in class 2A on the opening date of reservation and I got wailtlisted ticket. On final preparation of chart on date of journery I was allotted 2 seats in HA1 - 2 and 17 and 3 tickets was RAC in coach A1- 37 & 37. and A1-39. (PNR [protected]). So we five people had to accomodate ourselves in 3.5 seats. I asked for Bed...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Gateway Rail
1
(3)
Ixigo
3.4
(2414)
Sainik School Gopalganj
1
(5)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR