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Kraftly Complaints & Reviews

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Updated: Jun 11, 2019
Complaints 57
Resolved
8
Unresolved
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Kraftly reviews & complaints page 3

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B
Bestgifts4u
from Delhi, Delhi
Aug 20, 2017
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seller weight issue

Address: New Delhi, Delhi

'kraftly is a fraud'
I am a seller. They are charging commission (10%), transaction fee (₹75), and moreover they are charging a huge shipping fee. I don't know if this is there strategy or what to run there company. I am attaching a freight adjustment list given by kraftly.

I want my money back.

[ for a 200gm parcel they are charging 10.5kg ]
Like seriously

I tried to complain...
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S
Sanayasachdeva007
from Chandigarh, Chandigarh
Aug 16, 2017
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pearl neck designer party, wear order no. 945528710912 from glam life via kraftly

Address: 160055
Website: Kraftly.com

I want to know about my order of placed on rakhi 7th august for pearl neck designer part wear, order no.[protected] from glam life via kraftly and made payment online of rs 1260/- still not received. Please update and do the needful. Still not received the order and even customer care is not responding the phone call. Only ring goes no one picks the call and call automatically get disconnected,. Please do needful. Thank you

Name...
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Kashmira Gohil
from Noida, Uttar Pradesh
Aug 8, 2017
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very poor customer service

Address: New Delhi, Delhi
Website: Kraftly

-from the recent 09 orders i have given currently, you have cancelled 04 out of 09 orders citing unavailability after i made the payment online.
-only 04 items were delivered, from which only 02 products were alright & 02 i had to return as it were different from the image i received.
-& 01 delivery is still pending.

- especially, you heros at kraftly cancelled my rakhi order after advising me to have patience...
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A
Affan Qazi
from Gulbarga, Karnataka
Aug 1, 2017
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prepaid refund

Address: Dharwad, Karnataka, 580024

Hi Affan, We are sorry to inform you that your order[protected] has been cancelled as the seller is unable to fulfill your order. Kindly update the refund status as soon possible.As the order was placed on[protected] and it was cancelled on[protected], as this is prepaid order, Kindly refund the above order amount of Rs.559/-. Please find the Account details
Name : Affan F.Quazi
A/c No: [protected]
ISFC Code :SBIN0007963br...
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N
Naina Goswami 1
from Mumbai, Maharashtra
Jun 18, 2017
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Not refunding my money

Address: New Delhi, Delhi
Website: kraftly.com

I ordered 3 products from kraftly and then due to poor quality of the product i returned on the 3 orders and they are showing the status of returned delivered now, its been 20 days that i have returned my order still they are not giving me my refund, i have been requesting for refund but they are not initiating it order no. 854373, 854354, 854365
Plz help me, thanking u naina goswami...
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S
Shyama
from Bengaluru, Karnataka
Jun 5, 2017
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Order no. 854260 received item but status showing as cancelled. Return request

Address: 793003
Website: kraftly.com

My order number 854260 was shipped and received the item under cod. But order status is showing as cancelled.

The order was delivered but not satisfied as the product shown was not delivered. I have requested the kraftly team to check into the matter. But there response received as quoted below.
=
Hi,
Greetings from kraftly,

I apologise for the inconvenience caused to you.
We will...
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A
AaSiiz Upadhayay
from Noida, Uttar Pradesh
May 1, 2017
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Analog wrist watch

Address: New Delhi, Delhi, 121006
Website: Kraftly.com

Firstly i had not get the order i have placed and the quality of profuct is very dumb and now im trying to return the product i have contacted to kraftly but they said to go on their website but there is not an option for return now what should i do its just very clever about these companies runniing over india so that recognised thing is not delevered and is of such poor quality....
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K
Kraftly. Com
from Hojai, Assam
Mar 22, 2017
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About the sunglass

Address: West Tripura, Tripura, 918824782165
Website: Chorome

I want to refund the money, because I am not satisfied of the item. I ordered a cherry colour glass. But I reacived a black colour glass. So kindly refund my money as soon as possible.my order no was -543439 .But I am not satisfied of the item. It was a cash on delivery product.. Shipment no-316701.I was also a order for combo glass from your Company. So kindly refund my money ....
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A
akshug
from Gurgaon, Haryana
Mar 14, 2017
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Delivery charges so high and extra charges on delivery modes

Address: Gurgaon, Haryana, 122018
Website: kraftly.com

I want to buy a T shirt on kraftly but when I see the charges its too much.
When we place the order its become Rs.60 be the shipping charge. Thats ok.
But there is COD charges also Rs 60. Here is too much. No one online site do this. So now I cancel my order.

I[censored] want to make a good brand ...please give well services to people.

Regards
Akshay kumar
[protected]...
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L
Lovely Agarwal
from Roorkee, Uttarakhand
Feb 22, 2017
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Changing of dress

Address: Aligarh, Uttar Pradesh, 202001
Website: kraftly.com

My order z fashion maroon embroidered net & rosilk indo western lehenga choli this suit have come by this another do i have to change this & i want my that order which i have ordered u so as soon as return this & send my order so plz i don't want this dress plz send my info western red mehrooom dress and that i have send that is wrong.
Thank u from lovely agarwal...
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Sarita O.J.
from Chennai, Tamil Nadu
Feb 8, 2017
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Return and refund

Website: www.kraftly.com

Refund for Order No. 262871

I had put in a request for a refund for the above mentioned order.
The product was returned to the seller Harmani India and was picked up by fedex almost 2 weeks after multiple follow ups via email. It has been more than a week since the product was picked up and i have no call/email informing me about the refund for the same. I have sent them the fedex tracking bill copy today and hope to...
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M
Manu M.N
from Bengaluru, Karnataka
Feb 5, 2017
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Not refunded

Address: 560040
Website: Kraftly.com

I have byed 2 googles in kraftly.com online the product quality was not good and the have not given good product so I have returned the product but still the money is not refunded so pls take this complaint Anu sue the company for faking people money please make this as early as possible and my total amount is 470 rs.
And more over they telling that 5 working days it's already 10 days over so please take this compliant and do as best...
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N
Naushad Sayyed
from Osmanabad, Maharashtra
Feb 3, 2017
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I am complaining about product not delivered and not refund money

Address: 110030
Website: www.kraftly.com

Friends, I have order earing of rs 209/- which is not even delivered to me and not refund my money which is paid online. Company has poor service, i think it's a fraud company which has no owner shown on a Google web search KRAFTLY.com...
After 6 days when never get the product I mail them, then they shows sympathy's on mail and said sorry sir, we never deliver your product because seller not placed the order. After a few hours i...
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kriya kharb
from Delhi, Delhi
Jan 16, 2017
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Refund issue

Address: New Delhi, Delhi, 121003

I order two order sfrom Kraftly.com on 23rd december, 2016 with Order No. 225082 and Order No. 225080 . in which Order No. 225080 has been cancelled and Order No. 225082 has been returned by me but till yet I didnt receive the refund for 2 of my orders and I am chasing the those guys but nt satisfied with their response as shared the bank statement also.
Also I sent the complaint to ICICI bank with reference number also but not getting...
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D
Dhana Joel
from Mumbai, Maharashtra
Oct 25, 2016
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Fake items are sold in this site don't ever buy it...

Address: 602105

I have ordered an sun glass black club master goggles actual rate in that site was rs1000+, offer rate was rs365.

I received the item, the glasses were not actual glass its of plastic and the frame worth would not more than 50rs very brittle metal.

I have ordered an golden frame but what i received was an charcoal black

The wired thing is in that glass there is an logo of ray-ban...
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C
chakatechal
from Bengaluru, Karnataka
Oct 14, 2016
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Cancellation with no reason

Address: Bangalore, Karnataka, 560054
Website: www.kraftly.com

Krafly site is unreliable website, I have ordered an item order # 121902. but after week time, now I have got mail saying order cancelled with no reason

text is below:
" We wanted to inform you that, seller Delhi-6 wholesale have canceled your order # 121902. Cancellation reason provided by Delhi-6 wholesale: Does not wish to fulfill. "

I think company simply using public money for turnover.
br...
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Shailja0204
from Hyderabad, Telangana
Aug 9, 2016
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Poor quality product received and no reverse pickup provided

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: Kraftly.com

The site has send very poor quality dress in 2200 rs.

I have chased them for a month now, no reverse pickup has been done.

My money got stuck in their poor service.

They everyday used to mail that the return pickup guy will come and collect, but no has ever called & visited my place for pickup.

I need my money back. I do not need the product, kindly help me in getting my money back....
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