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Kraftly Complaints & Reviews

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Updated: Jun 11, 2019
Complaints 57
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8
Unresolved
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Kraftly reviews & complaints(57)

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P
Prathibha Manjunath
from Delhi, Delhi
Jun 11, 2019
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refund amount of lehenga

As the seller was not able to fulfil purchase of lehenga from kraftly online shopping site, my order[protected] has Been Cancelled . Later I was asked to share bank account details for refund but I didn't get back amount at all. It's been almost 10 months and no response is initiated . As it is a pretty huge amount of 1399 Kindly help in refunding the same at earliest....
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M
madansaranya5@gmail.com
from Ongole, Andhra Pradesh
Nov 17, 2018
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Resolved

new fancy sunglasses black hd vision uv protective sport goggles with case

Address: Guntur, Andhra Pradesh, 395013
Website: kraftly@.com

I wont receive my money. I ordered new fancy sunglasses. My order number is[protected]. My refund order number is #[protected]. I ordered one model but u send me another model. Already i tell u this information. I return my order. As my wish u take ur order sunglasses.in august ur courier boy will take ur product but i am not receive my money still now. Please return my money as early as possible. My account details is bondili chandra sekhar...
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B
Banerjee Rakesh
from Kolkata, West Bengal
Sep 29, 2018
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wrong product send

Address: Howrah, West Bengal, WB
Website: rrakeshbanerjee3552@gmail.com

This has reference to my order No.[protected] dated 27/09/2018. This is inform you that I have received one parcel of Minu Suits Salwar Suits Sets blue colour . But My choice Yellow Colour Minu Suits Salwar Suits Sets, company wrong packed send me Blue colour Minu Suits Salwar Suits Sets. Company cheated by me, Please refund my money of Rs.780/- my account.

Regards.
Rakesh Banerjee...
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S
Sanju Sankalp
from Allahabad, Uttar Pradesh
Sep 8, 2018
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no tracking system of my order

I have ordered panassh 22k gold plated designer kundan mangalsutra pendant with chain mg-32 from your order #[protected]
But not getting tracking record
Please provide this... Your tracking shipped id is not working... And there is no cash on delivery system... Order is prepaid by me and now no link for tracking g order is available... Provide link... Lr at least send emails. Or message on my mobile number...
I shall...
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S
sushil vitole
from Nagpur, Maharashtra
Aug 13, 2018
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refund related

Address: Surat, Gujarat, 395013

I ordered a shirt for INR 768 but i received a cheap quality product.
i am waiting for the refund since 31st July 18.
they have cheated me, their service is very turn pathetic . I had to spend my hard own money to return the product. please help me to get my refund
Order id - [protected]
I called customer care no one answered my call. It took long time for me to reach them I have been trying to speak to them for...
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D
deepali s bansal
from Mumbai, Maharashtra
Aug 8, 2018
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regarding 2 shirts purchased

Address: Mumbai City, Maharashtra, 400068

I have complained twice the day i received your 2 shirts but there is no one to respond and collect back this shirts. As per your policy you collect in 5 days but now more than 10/12 days have passed. My ticket no is 15958924/15959017.in pictures you show very neat and clean shirt and good quality but when it gets delivered to customer it looks as we have purchased from roadside...
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J
jayanth1990
from Bengaluru, Karnataka
Jul 26, 2018
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fake sunglasses with different color received

Address: 560003
Website: Kraftly.com

Hi, It is really bad to receive highly cheap quality sun glasses and it is also very different in color and design that i ordered thru online.

My order number is #[protected], which completely out of what i have ordered.

This is 2nd time i am receiving one of the worst product frm kraftly

Please stop selling fake items please.
Return my money...
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Y
yogi pareek
from Anta, Rajasthan
Jul 22, 2018
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product variety is low

Address: Nagaur, Rajasthan, 341508
Website: kraftly

I want to return this item.. It's varity is very low... I don't satisfied with it... And i got different item... I am completly unsatisfied with it.. I want to return it right now and i want to get my refund payement immediatly... Please take an action on my problem... And process it imediatly... Please accept my complaint and refund my payment right now......
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S
shivamoga
from Shimoga, Karnataka
Jul 12, 2018
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different product

Address: 577201
Website: kraftly.com/search?q=destiny-fashion

Date : 12/07/2018
Client number : [protected]
Description : i have ordered different product from (https://kraftly.com/search?q=destiny-fashion) but they handed me different product... Its not this time only, first time also they did like this & charged me 1099 & they didn't refund or return the product. Now at this time also they charged 1129 when i call them they are not giving response at all
Resolution...
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D
Dipesh Chhaiya
from Ahmedabad, Gujarat
Jun 25, 2018
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buy a bed item

Address: Jamnagar, Gujarat, 01
Website: Dipesh9chhaiya@gmail.com

Jenraly i cancel my order. But your system is not cancel my order. So please i hungry request refund my amount and take you product. Your products is so bad. L have not interested to buy this product. Your system problem i can't cancel my order so please take your products. My product name (Designer transpreant gold anal) my order id is[protected] so please....
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S
Shashikant Sahoo
from Hyderabad, Telangana
Jun 24, 2018
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delay of order

Address: Khordha, Odisha, 751012
Website: Kraftly

I had ordered one pink n one red shirt on 14th june 2018, where i received the red one on 20th june n still waiting for the pink one which i needed badly for today, but still it's showing it dispatched on 24 june, as a customer what should u expecting from me, should i rate u highly, after times i request for a call back didn't got any satisfied and... I m going viral this on social media...

Very bad service... Don't even expected...
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A
Abhay Medhekar
from Pune, Maharashtra
May 28, 2018
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I complaining about wrong product

Address: Surat, Gujarat, 410207
Website: Kraftly

Wrong product delivered ...so plz refund me my money and pick your shipment from me... Plz help me......
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S
sandeep@lee2
from Bhubaneshwar, Odisha
May 5, 2018
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item supplied is completely different to either replace or refund my amount

Website: kraftly,com

I ve ordered a day n night sunglasses from kraftly.com via order no #[protected] and paid rs 402 and on 4th may 2008 i received the item but after opening the pkt ifound a completely different and cheap sunglass as shown in their advertisement. I feel cheated. Ihence request you to kindly exchange with ote one shown in the advt. Or else refund my amount asap. My name is sandeep mohanty and mob no - [protected]. Please do the needful....
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S
Safwana
from Madurai, Tamil Nadu
Apr 24, 2018
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my money taken by the company without order confirmation.

Website: Krafly

I ordered a klassy collection rubber belt simple and sobber chronograph pattern black and white women watch through my debit card. The amount is taken but my order is not confirmed and i didn't receive any messages about the confirmation of my order. So please consider it and let me get the order soon. Or please refund my money rs 569 to my account....
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G
Goutam Nayek
from Koch Bihar, West Bengal
Apr 18, 2018
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return my 3 pieces kurti

Address: 743442

Dear team,

This has reference to my order no. #[protected]. This is inform you that i have received one parcel of kurty from you just now. Please note that i have ordered “pure cotton kurty"..

I am surprised to see that i have received the semi cotton instead of parcel.

The material you have sent to me is not my choice. You are requested to please return this material immediately and please...
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M
Mirza Jaffar Baig
from Gudivada, Andhra Pradesh
Apr 9, 2018
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return and exchange

Address: 500008

Please return my order
My order number:[protected]
Product : sunglasses
Reason : wrong product, i have ordered white frames multi color s-ports sunglasses for men - 0 whfran9q132ice213091 and i got black sunglasses that to glass frames broken
Not satisfied and i need my order to replace (
White frames multi color s-ports sunglasses for men - 0 whfran9q132ice213091) if not then please refund my money....
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I
Indhu Elango
from Chennai, Tamil Nadu
Mar 23, 2018
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I need my parcel

Address: Tiruvallur, Tamil Nadu, 600062

Hi, i'm indhu. I have ordered two parcels.. Still i didn't get those parcel. Korear man called me and messaged like your parcel cancel and said "please call me". Again i called him, he doesn't response to me. This month 18 the and 19 th, i have ordered two products. Could please check my parcel and response me. If parcel was cancelled to delivering, then when could my money will return my account.. Please let me know....
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I
Indrashis Das
from Kolkata, West Bengal
Mar 17, 2018
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sunglass/deducted 1618rs not refunded

Address: Kolkata, West Bengal, 700091
Website: Kraftly mobile app

I’m going on facing these problems whenever i’m trying to complete any transactions through my debit card or any payment wallets. Kindly check. And 809rs deducted from my ola money today 17/03/2018 for a product but the process wasn’t completed and my ola money is showing zero balance, and my order isn’t yet placed. How would i trust with this online transactions then in kraftly, the first impression ain’t that good.
Pathetic...
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A
Ashok Sethia
from Baghdogra, West Bengal
Mar 16, 2018
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refund not received

Address: Surat, Gujarat

I have placed order[protected] on 4th feb 1918. Also returned it. Via airlink broadwat service bearing no date[protected] no17622. They have received it but till date they have not refund my monney. Several times trying to request them but they r not taking action and still they r not refunding. They r tring to cheat. Pl pl take necessary steps. Their phone no [protected]...
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H
harisankarmeghwal3110@gmail.com
from Jaipur, Rajasthan
Mar 12, 2018
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back cover retran

Address: Jodhpur, Rajasthan, 342301
Website: harisankarmeghwal3110@gmail.com

Dear readers and friends, The website kraftly.com is not reliable for your shopping and buying stuff. The website provides poor delivery timelines and fake products. Even misplaces the products for earning profits to which they refuse to return. The customer care does not care about anyone and never contact back for problems.I ordered a cover for my sumsung j7 but they misplaced my product bad. I ordered a cover with printed dollar signs...
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