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Kurl-on Complaints & Reviews

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Updated: Feb 25, 2024
Complaints 663
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Kurl-on reviews & complaints page 8

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P
Pillu1212
May 22, 2021
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Euphoria coir mattress

Address: Vaishali vihar Sai Nagar Amravati Maharashtra pin 444607

Mattress sangil damage...
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Chandrakanta Rathore
May 17, 2021
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Mattress- diamond

I have bought a Kurl mattress from Delhi retailer. Immediately after buying we saw change in teh shape of mattress . We are trying to reach the retailer but he has closed the shop and didn't pick up the phone. For a mattress worth 17 thousands rupees, the company should be responsible for quality. We are totally disappointed from the service...
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M
Mravi68
May 17, 2021
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Bending and The Structure of New Kurlon Mattress

Address: 122/735 FLAT NO 202 ANAND LAXMI APARTMENT SHASTRI NAGAR

We purchased a new Kurlon Mattress as per bill of Jiwan Ram Industries 110/177 R K NAGAR KANPUR ON 06.12.2020 copy of bill enclosed for your ready reference. With in few months the One of the Mattress has bended and De Structure, where as I was informed that the same will never Deshaped and bend or de structure . You are requested to kindly look into the matter and resolve the issue,...
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V
Vijay Padamatinti
May 15, 2021
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Kurl on mattress issue, Product Quality is not good

Address: City: Chennoor, Dist : Mancherial: Land Mark: back side new bus stand

Dear Team,

product from Kurl on we believed and purchased the same but unfortunately product is not up to the mark with quality, when we lie down or sit on the bed its going in....
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S
Santoshkantabad
May 12, 2021
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Ortho mattress damage

Address: AT/PO- KANTABAD, PS- CHANDAKA, CITY-- BHUBANESWAR

Dear Customer service Manager
With due respect, beg to state that my 2 Ortho mattress are dammege within only using 9 months. I'm surprised and not believe . Please Kate necessary steps for replacement as quick as possible.
SANTOSH KUMAR SAHOO
AT/PO- KANTABADA
PS- CHANDAKA
CITY- BHUBANESWAR...
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A
A.Chaliha
May 10, 2021
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Poor quality mattress. Money needs to be refunded.

I had bought a Kurlon Mattress- Ortho magic in August 2020 from Guwahati, Assam.
The product has a warranty of 7 years.
The product was bought from M/s G.P.Enterprise, RGB Road, Guwahati vide invoice no GPE/G/209 dated 20.8.2020.

After about 4months o[censored]se, the mattress has become sunken / depressed in the middle and is causing much discomfort.
I am attaching pictures of the mattress. It may please be...
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G
Gunja Baranwal
May 6, 2021
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Non resolution of Sagging of mattress

This is regrading the complaint number 2803904.
Order Id: OD[protected]
Invoice No: FAAPS[protected]
Order Date:[protected]
I had ordered Kurlon Rutile 5 inch King Coir Mattress 75 inch from Flipkart. The mattress started sagging within 10 days. When contacted with Flipkart, they said that the mattress cant be replaced. Later When I contacted Kurl-On they asked me to send the photos of mattress via watsapp...
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I
Imransyed_
Apr 24, 2021
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Mattress Dig inside

Address: 1/2 4th main cross matadahalli Rt nagar

I have registered a complaint 30days ago but till now there is no response from the company which is very disappointing my matress has diged inside which is very worst quality from kurl on I need this to be replaced or refund...
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S
S Maqbool ahmed
Apr 22, 2021
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Regarding mattresses

Already I have booked complaint against mattresses of Kurlon.
But till date my problem has not been resolved nor addressed by your company.
Pl look in to the matter....
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G
Gunja Baranwal
Apr 22, 2021
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Sagging of mattress

This is regrading the complaint number 2803904.
Order Id: OD[protected]
Invoice No: FAAPS[protected]
Order Date:[protected]
I had ordered Kurlon Rutile 5 inch King Coir Mattress 75 inch from Flipkart. The mattress started sagging within 10 days. When contacted with Flipkart, they said that the mattress cant be replaced. Later When I contacted Kurl-On they asked me to send the photos of mattress via watsapp...
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J
Joey 801
Apr 21, 2021
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Magnum mattresses

Address: Flat 208 Sai Priya homes, NRI Srinivas nagar colony, beeramguda- 502032

I raised complaint stating that bed going way to inside while sleeping which giving us body and neck pains. I dislocated my right hand while waking up from bed. When I submitted the documents they saying the bed should go 1.5 inch deep. Problem is when we sleep bed is going so deep my neck is raising and my lower body going inside with the bed. My family suffering alot. Please repair or replace it....
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R
Rohail Reyaz
Apr 20, 2021
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My mattress got depressed at the middle.

Address: Gaberpora Pulwama jammu and kashmir

My mattress got depressed at the middle.
Kindly do the needful in my favour
Thanks...
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U
upendra chandrapur
Apr 20, 2021
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Complaints about mattress having some hard stone in mattress

Address: Upendra House, bangali chouk, near Adarsh petrop pump, chandrapur 442401

Dear Sir,
Continues I am trying to call on customer care number but not getting response, so please register my mattress complaint and replace the mattress.
Because from last 8-9 months facing problem due to mattress, something is in mattress hard like stone which is highly irritated to back even damage spine thats why i am not keeps in use. so please replace on priority ....
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S
skm1642021
Apr 16, 2021
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Mattress is buried

Address: jalandhar,punjab

Mattress is buried...
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S
S Maqbool ahmed
Apr 16, 2021
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Legend mattresses

Address: Tolichowki, Hyderabad

Sir
I have purchased kurlon legend mattresses fromNava durga enterprises, tolichowki, Hyderabad on01/02/2021. Size is 78X36X5 ordered and supplied by the above shop owner. Now the entire bed stitches opened .
I request you to do needful.
As I have faith on your products....
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K
Kallol Sinharay
Apr 12, 2021
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The Mattress become absolutely horrible

Address: CLUBTOWN Heights,14 B T ROAD,BLOCK-3,FLAT-7D

The mattress is in horrible condition within...
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R
Rupesh1975
Apr 11, 2021
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Mattress Broke from between

Address: C-181 Jawahar Park Devli Road Khhanpur New Delhi-110062

The product was bought from Gupta Steel And Furniture on 31st January 2021 with a trust of 10 years warranty from the manufacturer. The product has now been fobbed and is not up to the quality expected. Please look into this matter as soon as possible....
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9
9311306083
Apr 6, 2021
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Bonded foam mattress

Address: Najafgarh

We have purchased kurl on bonded foam mattress from najafgarh dealer. They have been damaged in middle after 3 months
Please it is a request to company that please make some solution or give us credit note so that we can buy some other good brand....
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Address: 3rd floor, north block, manipal centre,47 Dickenson Road, Bangalore-560042

Kurl-On Team,

I wish to complain against a pair of Kurl-On (Model_Fresh Mattress - 72x36x4.5"). I had purchased this from Jiwan Ram Industries, 110/17, R.K Nagar Kanpur- 208012 dated 03.05.2019 with reference P.O No. JR/101

I am complaining this because said mattress are completely deshaped from the middle and its really very uncomfortable to sleep over it, even we are facing challenges to get a good sleep...
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Pavan Sri Harsha Manepalli
Apr 4, 2021
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Mattress was damaged in the middle portion

Address: House no 6-183,plot no 69,Sri lalitha nagar colony,jillelaguda, Hyderabad,500097

We brought magnum Matt 75*60*6 inch from Anu furnitures, chintalkunta, LB nagar, Hyderabad.

Gap was formed in the middle portion of the bed causing back pain while sleeping, request to address the issue immediately.

Attached is the bill for your reference.

Regards,
L ramesh gupta,
[protected]...
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